Glamour Shots Licensing
Reviews and Complaints

I have never heard of this service before, yet they keep calling my phone over and over. I think they need to work on their form of advertisement, if that is what they're doing. But calling me repeatedly is not the way to do it. I would highly appreciate it if I was not on a calling list or called multiple times. Thank you and enjoy the rest of your day.

Back on Feb. 1, 2016 I had gone to Glamour Shots at the Rockaway Mall. The photographer & makeup artist were very professional, it was the manager that really wasn't. After I had some pictures taken it was time to order the shots that I wanted. The first thing they do is show you what was taken, then they force their finance company on you so that you can purchase the pictures. So my girlfriend & I chose the pictures that I was going to have put in a book for my husband for Valentines/B-day gift. After spending a total of 3 hours there, I went home still in shock of how much the pictures was going to cost me. ($1400) The next day while my girlfriend was visiting me I received a phone call from the manager of Glamour Shots & he said that they had some great news. The owner of the company really liked my pictures that I had taken & they wanted to hang a picture of me on their portrait wall. I was stunned, but also felt giddy inside. The manger had stated to me that if I just paid for the portrait to hang in the store they would pay for the matt & frame & everything else that I took the day before. I asked how much that would be & they told me $299.00. I said that would be great! When I received the bill from the finance company I found out that was ($1400) + the ($299.00) for the portrait. I of course was upset & called the store to find out what had happened. I was told that no the deal was for the package (1400) plus the $299. I had said that's not what I heard & told them that I was not going to pay for anything. The manger came back & said that he would take off the $299. I think its wrong that this company leads you on & then pulls away from the the good deal over the bad! I have been complaining about this ever since I had the pictures done. I have also called the finance company & told them I was disputing the amount I owed!

On October10- 11, 2014 I took pictures with my grandkids, when I set up the appointment I was told a different price and after the pictures were taken I was given a whole different price. I was so unhappy and could not afford a package, so I only purchase 1 8x10 for 131.08 +20.00 sitting fee. After a week I go and pick up my picture and it was the wrong one, so I they sold it to me for 10.00 for their mistake. On Dec 20th they said they would order the one I wanted and be mail to my address since my distance is 1hr away, today is January 20, 2015 and I still haven't gotten nothing. Glamorous Shot is vary unprofessional and liars. I really hope this problem is resolve as soon as possible and I get all my money back.

I'm very dissatisfied with Glamour Shots. I bought the $19 deal for
Glamour Shots from Groupon that includes make up and hair, 2-3 wardrobe
changes, 40-50 shots, one 8x10 print and one DVD slide show. This is
ONLY a good deal as long as you purposely shoot in 1 outfit only, and
are very decisive about the 1 shot that they will give you as a 8x10
print. Do not otherwise bring more than 1 outfit to shoot in or let them
talk you into shooting in more than 1 outfit or in shooting in a wrap
that they have in their studio. Otherwise, you will end up with a bunch
of beautiful photos taken by them that you may not be able to afford or
willing to pay for once they present their overly expensive photo
packages that they will attempt to pressure you to buy.

Be prepared for
them to super pressure you into buying their expensive photo packages
and over flattering you with a ton of compliments in order to stay on
your good side. Their packages range between the least
expensive $330 after taxes for a CD of low resolution/low quality photos
to $600-$5, 000 after taxes for very few prints offered in their
packages and some of their specialty frames. To pay per image instead
of buying one of their over priced packages, it's $69 plus taxes (around
$75-$77 or so after taxes) for a single 8x10 print or for two 5x7
prints of the same image. They know that most people are going to want
their nice looking photos as without a doubt the photos they take look
great but are way over priced. They will offer you an in-store credit
line as well to add extra pressure to getting you to purchase their
expensive photo packages with only a few prints. I have gotten excellent
photos, prints and images out of local photographers and photography
studios for way lower prices with tons of prints and images. I
didn't expect this.

I left there feeling awful after spending 4 hours
there to get the photos taken. You have no privacy when they go over the
photos with you, as anyone can walk by and view your photos on the
large TV Screen used to present your photos on the wall! Even the
employees will walk by and comment. Worse is, you don't know who else
is seeing your photos when you aren't there, as they did not hesitate to
pull up other clients sexy Boudoir photos right in front of me on the
screen during my session with them in which we were supposed to be going
over my photos but we were interrupted by another employee about
another client's missing photos! They kept asking me, well if
you can't afford the packages we have than how much money do you have?
What the heck. They wouldn't even tell me what the package deals were
before having me pick out photos because they want you to pick out as
many photos as possible so they can try to sell you as many of the
expensive packages and prints.

At the end of the session I had to walk
away from all my gorgeous photos (and they were fabulous for sure with
the hair, make up and outfits I had) as I couldn't stomach the thought
of paying so much money for so few prints knowing that I couldn't even
make extra copy prints later, as they make sure to discourage any photo
copying being done at walmart or walgreens because they water mark any
prints with their huge logo all over the prints. So you won't be able
to make copy prints for cheaper else where at all.

The DVD
slideshow is worthless too as I found out from some other clients after
my photo session that the photos on the DVD have their huge logo all
over them and the music in the DVD slideshow is awful. Also you can't
request any prints to be ordered once your DVD and 8x10 arrives by mail
as they tell you they delete all your photos unless you purchase one of
their expensive packages from them. All these pressure tactics to get
you to cave in to buy their expensive packages.The floors are
dirty is what I discovered once they had me lay on the floor to shoot in
a wrap (because I told them that I didn't have any other outfits I
wanted to shoot in after my second outfit). Very gross and
uncomfortable.

The very sexy photos they took of me in the wrap and my
bottoms on their filthy floor somehow came up missing by the way, and
when I asked them about them they tried to brush me off quickly by
telling me that they will contact me as soon as they locate those
particular photos. They never contacted me about it. Being that Glamour
Shots owns the copyrights to all photos unless you pay $140 per image
to own the copyrights and images on CD, they may be selling the sexier
images anywhere online!

One of my outfits was sexy and they failed to
tell me that they had robes and gowns in their dressing room (which I
had no access to because they only have 1 and another client was in it
forever, so I had to change cloths in their restroom which had no
hangers or shelves to put my wardrobe and other stuff). So I was
exposed to others. They also gave me a print out of the images from my
session, it included lingerie pics of another client!

When booking my appointment to glamour shots I expected my 100% satisfactory. I had never before come to a shoot like theirs before so I couldn't compare. First my hair and make up where so "blah" I could have done a better job. I know they asked for the 1-5 satisfactory and yes I had said a 5 because I didn't know they could go back and "dolled" it up more. I was also with my younger girls and they were getting inpatient. So I left it alone. I wanted to go ahead n start. That was a lesson I learned. Very unhappy with their hair and makeup. Then after everything was done with and started to review the pictures, yes at the moment I saw them I thought they where good but once I received my order n looked at them over and over I didn't feel I went to a top photo place. For what I payed which was over $700, I don't feel like I had received my money's worth and that wasn't with any of their retouching. My friends and family kept saying comments like " with that kind of money you could have bought a camera and taken the pictures your self." And " I see what your saying, they don't look like they have GLAMOUR in them at all". I felt very disappointed. I'm a very understanding person and I understood they might have done the "best" they could but when someone pays for professional pictures I don't think they did their best at all.

SO I BOUGHT A GROUPON FOR GLAMOUR SHOTS AND IT WAS ABOUT $25. I WAS SO EXCITED ABOUT GETTING MY PICTURES TAKEN BECAUSE IT AROUND THE HOLIDAYS AND I WANTED TO DO SOMETHING DIFFERENT. I WENT THERE GOT MY PICTURES TAKEN AND OMG THE PICTURES WERE HORRIBLE, THE GUY IN THE STORE TOLD ME, THEY ARE NOW GOING TO POLISH THE PICTURES, SO I DIDNT HAVE TO WORRY ABOUT IT. THEY REALLY MADE ME FEEL INTIMIDATED BECAUSE THE GUY KEPT SAYING, THIS PACKAGE IS FOR CHEAP PEOPLE, HIDING A PAPER IN HIS HAND AND HE ENDDED UP SHOWING A ANOTHER PAPER WITH DIFFERENT PACKAGES BUT EXPENSIVE. HE TOLD ME JUS TO GET THE CD WIH THE PICTURES WAS $700 AND I CANT PRINT THE PICTURES OUT OR ANYTHING SO THINKING ABOUT IT, I ENDED U PICKING A PACKAGE, (IM SURE HE LIED ABOUT) THAT I HAD TO PAY A $1000+ FOR. IM SO UPSET FOR THIS AND I WOULDN'T WISH THIS ON MA WORST ENEMY, HORRIBLE EXPERIENCE AND HORRIBLE SERVICE. I WILL FIGHT TILL I GET ALL MY MONEY BACK, FOR THE PICTURES I NEVER RECEIVED ANYWAYS. THIS COMPANY IS A LIE AND A SCAM AND NOBODY SHOULD EVER INVEST THEIR MONEY IN IT. PERIOD!

i am a member of 'social living'. i bought a 100$ certificate off of them to get my kids (ages, 3, 7, 11, & 15) pictures done for christmas. when i called to find out the details i was told i could use the certificate as the deposit. when i called to make the appointment-i was told i needed another 80 for deposit. fine. so i take my 4 very busy children to the photo shoot expecting maybe another 150$ tops would be reasonable and the closest glamour shots to me was the altamonte springs mall in fl.
they were very nice, took 52 pics of my kids and got the packages ready for me to look at. starting w/ one that was almost 3000$! i was astounded. I explained again that i have a very small family and only need 1 or 2 photo sets depending on the pricing.
the manager was very pushy about the whole thing and i was getting very uncomfortable. i turned to check on my kids and they were nowhere to be seen.
the other two people there had watched my kids run out thru the mall without so much as a warning to me as the manager tried to sell me something that i obviously couldn't afford to buy.
at that point we were down to 2 photos which as sets are 1-8x10, 2-5x7 and 8 wallets. my kids were now missing and they were worried about making a sale! i threw my card at them and they charged another 269$ and change on top of the 100$ certificate and 80$ deposit. i wanted to cry. i am a single mother of 4 and make minimum wage. if someone comes in your store with coupons that ought to tell you right off that this is something that they can't normally afford.
i am still extremely upset at the way i was taken advantage of. they didn't care about me as a customer or my children.
i work in customer service and would never treat a customer the way i was treated that day.

This is absolutely the worst photography organization ever! I took my daughter for a photo shoot to enter the kid s contest the company had last March 2012. My reservation was never scheduled properly by Phil, who took my payment for the deposit, so I had to reschedule and assure the manager that my deposit had been paid- b/c SHE COULDN'T FIND IT, so she had to just take my word for it. The photographer who took her picture was fairly nice, but then she ignored us for thirty minutes after we came back from the one hour break to view the pictures. Someone else had to pull them up for us to view after I finally asked what was going on. When I went online to the website to start voting for my kid (after I had rallied hundreds who were going to vote for her as well), HER PICTURE WASN'T EVEN THERE! I was told that for some reason some of the photos had not been properly submitted and that a different manager would call me back about it. I called several times, the manager just happened to never be working or he kept saying he would call me back. Needless to say, never got a call back, and my daughter s photo was never included in the contest, with no apology or anything! I let it go, b/c I know she would have won anyway, her picture was fabulous. Anyway, so then I never got the call to come pick her pictures up, after I d paid for them. Gave them a call and guess what...THEY LOST HER PICTURES! Again, I m waiting for Hank, the manager, to call me back everyday- who again, just happens to not be working every time I call. The most unorganized mess ever, and then they have the nerve to have packages that cost over a thousand dollars! STAY AWAY FROM GLAMOUR SHOTS OF CRABTREE!

GlamourShots at Arbor Place needs to regulate all employes from playing on the internet. I was the only person there and they failed to help me!

I recently purchased some coupons from Eversave for a photo shoot for my daughter and I at Glamour Shots in the Florida Mall. It took me almost three weeks to get the manager to contact me because the lady who answered the phone was refusing to allow us to have our pictures taken the same day! This was supposed to be a special occasion and turned out to be an event we will never do again. We were there for almost 8 hours! The ladies were nice and the photographer was sweet. She had to make accept ions for me due to my disability, I could not do all the poses she wanted me to do. They re curled our hair a couple of times since it was taking so long. Once it was time to review our pictures the attitude changed. We were faced with prices in the thousands of dollars! She made it clear they had made an accept ion for us and that she could not make any adjustments or create a package together. She would not create a package for us, just kept saying she doesn't have that kind of package and let's go over the pictures again. We tried to negotiate for over an hour and my daughter finally got up and said she was done. That's when she told her that if she did not pick some pictures then they would all be gone and she would not be able to buy any later because none would be saved. We ended up with a deal that was not satisfactory at all! With all the time we put into this they could have made a deal, I think they were unhappy that they had made an accept ion with us. I would never recommend them to anyone! We felt like we were being interrogated!

Had my niece’s pictures done july 2010 in the sawgrass location. Hair and makeup came out awesome and photographer was great. Was very disapointed with prices and packaging. This was a rip off for what they were charging. Plus they kept trying to up sale me which i found super annoying. Cost wise I think it would of been better to get makeup done at one of those makeup counters and go to sears or jcpenny for photos. Sears and jcpenny can do same backgrounds, and color enhancing as they did for a fraction of the cost. Save your money and don’t go here not worth the money!

I worked for this company for almost a year and it is the most unprofessional job I have ever had. Not only are they unprofessional with the way they handle employees but also with the way they handle business with customers. This location is ran by a woman and her family so she expects her children to help out. Her oldest daughter is in charge of payroll but always seemed to have better things to do. I expected to get my paychecks late because the daughter did payroll when she felt like it. They constantly talk bad about customers whether they were around or not. Not only that but if customers owed money and wouldn't pay the owner would track down an old receipt and charge the customers credit card without any kind of notification. I would never dream of doing business with them or work for them ever again.

I can not believe these stories, I had the same experience with my 5 year old child. Here is how the scam works. They encourage you to bring multiple outfits/props, therefore making selection of photos more difficult and confusing. This is a classic bait and switch operation, the mafia is cheaper. They show you a package for a child they starts at $99.95 for 1 8X10, 2 5X7's, and 8 wallets, they will NOT break this into different poses NOR will they give you rights to a digital image, NOR will they switch out wallets for any other size of photos (how many wallets could anyone need?) of your photos unless you are willing to pay nearly $3, 000. I am not kidding. They start quoting you prices in the $3, 000 range on pictures of a child, that barely need retouching and have a few digital coloring effects. I ended up paying $200 for a dress and one cute change of outfit and $900 to Glamour Shots. FOR: 4 poses out of 80 and a slide show that is USELESS other than for a memory, you can not print photos off of this CD. It is more like a wedding momento so you can be reminded of all the photos you couldn't get the 'picture mafia' to unlock with thousands of dollars. To walk out of that place with anything that is framed is about $700 plus tax. They use high pressure sales tactics, tell you that the company will erase your digital images within 48 hours if you do not sign right there and then (after you are exhausted after the whole picture taking process) and have a mystical pricing system that is not written for you to see anywhere. It reminds me of used auto sales, vacuum, and snake oil classic rip off scams. I will end up with a few sheets of unframed pictures in an envelope for my $1000 that I didn't have. I can't imagine how they get any repeat business. They better stick to very elite areas. I even noticed on their web site a new spring special for $9 for a 5X7 and mini wallets. HAAAAAA... BAIT AND SWITCH! They offer you finance agreements for no interest for 6 months on ripping you off. I did get some nice pictures of my beautiful daughter; but with technology advancing daily, other outlets can do this kind of work. If you have $3, 000 laying around the house, hire your own personal photographer already! PLEASE STAY AWAY FROM THIS PLACE! HIGH PRESSURE, RIP YOU OFF FOR MASSIVE AMOUNTS OR MONEY USING YOUR LOVE OF YOUR OWN CHILD TO DO IT! 1. slick bait and switch 2. emotional slide show to sentimental music 3. huge price quote to see how far they can push you 4. offers of mounted prints for $700 and up 5. a slide show with no copyright value 6. their hair and make-up 'artists' have no qualifications or stylist/make-up licence ( I can't imagine their make-up is hygienic), a classic example of a very, very unscrupulous practice. You are a pretty low business if you use the love of a child and other emotional components to rip off people for in the thousands of dollars. You end up walking out with a a bunch of loose photos that cost you a mortgage payment.

Arrived at the Queens Center mall Glamour Shots for my sons 1st Birthday photos, only because I had a $100 gift card given to me for my baby shower, $100 was by then $60 because they charge you $40 for a sitting fee ( really for a 1 year old) The girl who helped us settle in was very nice and friendly, at this point prices are not discussed or displayed anywhere, 20-30 mins later and a fussy baby, the photographer was ready, he was cold rigid and not baby friendly at all, seemed very stressed and frustrated? wanted Me the make the baby smile? isnt it his job. They have NO props at all, I had a balloon, teh number "1" that was used with some of the shots, and these old blocks were also used, the rest of teh pics were on a sheeton the floor, with no backgrounds? At this time my husband and I were frustrated, HOT and not satisfied, we tried to complain to someone and they said not to worry that we would love the pics. We waited another 25-30 mins to see the glamourous photo display on a large screen with music, and yes the pics werent so bad, however how can an adorable baby boy come out bad in pictures? It wasnt that the pictures were great is that my son is cute! The owner Kenny, put togetter a breath taking collage and announced the grand total to be $2, 500 and $45 if we wanted any enchanced with colorization overlay/blk/wht or sepia. My husband atthis point stood up and walked out, I clearly said that those prices were not in our budjet and I only had $200 to spend. He at this moment lost all interest in us since we werent spending over $1000 and was rushing me and asking if I had a credit card if I wanted to open a credit from them to finance the pics. I ended up choosing 2 poses and paying an extra $45 to enchance one of teh pictures. 3 weeks after the pics were taken I called and they said that they werent ready and had to call back the following week because they were re-ordered, They called the following week and I picked them up a week later, 5 mins before the shop close, I paid my balance and left the store, when I arrived one of the two pictures was over exposed, my sons face and shirt blended in with the wall, the picture was terrible and it was teh one we paid an extra $45 for. I quickly tried calling customer service and they were closed I called teh folloing day ( Monday) left a messsage and nobody called me back, I called again Tuesday and was able to speak to someone that said that they no longer work with teh Queens center mall store and gave me another number, I called that number to be told that I have to deal with the owner kenny again? Really? why would I want to deal with them again? Never ever again, Glamour shots is a rip off and their pictures are really not all that they seem in their website.

They are the worst in the business. Their prices are sky high and the service is worst. Its been three months since I went for a photo shoot. They duped me to get more pics and then charged me very high prices for each photo clicked. Also I did not get all the promised pictures and when called they say they will call back but they never have. The photos were not delivered on time and I am still to get one of the picture from them. The frame quality was also not as expected.Overall, the worst place to spend your money. Its a total waste.

Be careful of the luring e-mail coupons received from Glamour Shots. I clipped the coupon & scheduled the appt. only to find out that the stores get to choose which part of the coupon they wish to honor. In my case they upped the price of the makeover by $10.00 from the price listed on the coupon.

This is my idea of a scam and poor customer relations. Passing the buck by saying "our corporate office puts those coupons out" still makes YOUR COMPANY look bad and lost YOUR COMPANY my business. If it is in black and white HONOR IT or correct it before it hits the consumer's inbox!

I went to the Glamor Shots at Lakeside Mall in Detroit, Michigan. The "make-up artist" was not a professional make-up artist and their make-up quality was terrible. They did not have the right color foundation and I looked ridiculous. I had better make-up in my purse and that's what we ended up using. The photos were too DARK. They probably had the lighting on low so YOU ARE FORCED TO BUY THE TOUCH-UP IN THE PACKAGE. Complete waste of my money. IN SUMMARY, YOU CAN BETTER PHOTOS AT HALF THE PRICE AT OTHER STORES.

I dont even know where to begin!? im so frustrated with this whole GLAMOUR SHOTS COMPANY and ALL THE EMPLOYEES starting with the OWNER on down to the make up artists!?..so this weekend i had taken my daughter in to this place for a special Birthday photo and everything started out slow..but okay im a patient person, we were there to enjoy her birthday at first but then after WAITING for half an hour behind ONE other person my daughter was finally taken back to do hair and make up but the lady doing this was not only rude and short with us but UNPROFESSIONAL she had hickies and tattoos all over her neck and arms and reeked of smoke odor? the manager at the time was so busy texting and looking at herslf in the mirror that the attitude we were getting from the make up artist went unoticed? so we continued thinking this is a joke right? we were taken in to do the photos and they were so UNORIGINAL and NOT CREATIVE AT ALL!? but i kept on truckin thinkin it will be okay, it will get better soon? my daughter looked so lost the girl just kept saying SMILE!? and kept snappping? she gave her no direction AT ALL! then the best part! LOL..we went out into the mall for two more hours so they could get our SLIDE SHOW READY? and when we got back to view our pictures not only where they TERRIBLE but they were over 145.00 PER SHEET!? THEY CHARGED FOR EVERY LITTLE THING! 60.00 charge on top of a 100.00 sheet price to make it black and white? MY BLOOD WAS BOILING! i knew this whole thing was a scam..when i made the appointment and asked about prices the girl kept saying WELL..it just depends on what you want to spend..and kept avoiding giving me the answer all together..I WAS LIVID i complained and all i got was that i would get ONE free sheet and a phone call? PLEASE DONT WAIT YOUR TIME GOING TO ONE OF THESE "GLAMOUR SHOTS" they will rip you off and have NO sense of fault for the way they operate..they are the lowest of low.

After telling a friend of mine in San Antonio about our HORRIFIC experience she directed me to a studio on austin highway and lanark by the name of Bludiamond studios..i googled it and found some work tht was really almost the same as glamour shots and we decided to give them a call we explained to the lady who answered sunday evening about our experience and she gave us an appointment for this morning without any questions ..*LONG SIGHHHH* and not only was our experience ONE HUNDRED TIMES better but the PRICES made IT ONE HUNDRED TIMES worth the drive..i just have to let everyone know about this place its GREAT!