GogoAir’s earns a 1.1-star rating from 15 reviews, showing that the majority of passengers are dissatisfied with in-flight connectivity experience.
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GogoAir Review: Slow, Unreliable, and a Complete Waste of Money
I recently tried out GogoAir and let me tell you, it was a complete waste of time and money. I didn't receive any value from their service and to top it off, their service was slow, if it even worked at all. I mean, come on, Delta should be ashamed for offering such a sub-par product.
I was really disappointed with my experience with GogoAir. I thought it would be a great way to stay connected while on a flight, but boy was I wrong. The service was so slow that I couldn't even load a simple webpage. And when I did manage to connect, the service would drop out after just a few minutes.
I don't know about you, but when I pay for a service, I expect to receive some value in return. But with GogoAir, I felt like I was just throwing my money away. It was a complete waste of time and money.
Overall, I would not recommend GogoAir to anyone. The service is slow, unreliable, and just not worth the money. If you're looking for a way to stay connected while on a flight, I would suggest looking elsewhere. Trust me, you'll thank me later.
Disappointing Experience with GogoAir on American Airlines: Slow and Expensive Internet
GogoAir on American Airlines ain't working at all. I tried to check my emails for like an hour and a half and only got through three of them, all for a whopping $15. And don't even think about trying to read the news, 'cause that ain't happening. The response time is just plain terrible. My advice? Keep your money and find another way to stay connected while you're up in the air.
GogoAir Review: Slow and Expensive In-Flight Internet Service
GogoAir is a wireless internet service that you can use while you're flying in an airplane. It's supposed to be a great way to stay connected while you're in the air, but I have to say, I'm not impressed. The internet is slow, slow, slow, and it's getting more and more expensive all the time. Plus, you can't even stream video, which is a major bummer.
I really wish there were other options for in-flight wireless internet. It's just not worth the money to use GogoAir, in my opinion. I'd rather just disconnect for a few hours and catch up on some reading or sleep.
Overall, I think GogoAir has a lot of room for improvement. The service is just too slow and too expensive to be worth it. I hope they can figure out a way to make it better, but until then, I'll be looking for other options.
Unlimited Plan Sneakily Billed Me Monthly: My Frustrating Experience with GogoAir
So, I gotta tell ya, I had a pretty rough experience with GogoAir. I accidentally signed up for their unlimited plan, and let me tell you, that "check box" is sneaky. Next thing I know, I'm getting billed every month and I didn't even realize it. When I finally caught on, I tried to get my money back, but they were not having it. It was like pulling teeth trying to get someone on the phone, and even when I did, they were not helpful at all. I had to ask for a manager multiple times before I finally got my 8 months of unused subscription refunded. It was a real hassle, and I wouldn't recommend this company to anyone.
Poor Customer Service Experience with GogoAir: Not Recommended for Temporary Internet Service
So, I had to call back and speak to someone else. The second representative was much more helpful and cancelled the service for me without any issues. However, the whole experience left a bad taste in my mouth. I don't think I'll be using GogoAir again anytime soon.
The website itself was easy enough to navigate and purchase the temporary internet service. But, when it came to cancelling it, that's when the trouble started. It's frustrating when you're trying to get something done and the person on the other end of the line won't listen to you.
I understand that customer service can be a tough job, but it's important to remember that we're all just trying to get our needs met. It would have been nice if the first representative had taken a moment to listen to me and try to understand what I was asking for.
Overall, I wouldn't recommend GogoAir based on my experience. While the website was easy to use, the customer service left a lot to be desired. If you're looking for temporary internet service while traveling, I would suggest looking elsewhere.
Unimpressed with GogoAir: Slow Internet and Hidden Charges
because they will try to trick you into paying more than you want to. The internet is slow and not worth the money. I would not recommend using GogoAir.
GogoAir is a website that offers in-flight internet services for travelers. I recently used their service and was not impressed. The cost was very high and I was not able to stream anything. It was a waste of money. When I purchased the service, I was not aware of the recurring charges. They checked the box for me and did not give me the option to check it myself. This caused me to be charged $49.95 for 2 months that I did not use or want the service. It was a complete ripoff! I had to go through my credit card company to file a complaint.
If you are considering using GogoAir, be very careful. They will try to trick you into paying more than you want to. The internet is slow and not worth the money. I would not recommend using GogoAir.
Disappointing GogoAir Wifi Service: Slow Speeds, Frequent Disconnections, and Frustration
I gotta say, I was pretty disappointed with GogoAir's wifi service. I mean, come on, it's 2021 - shouldn't we have better internet on planes by now? The speed was just painfully slow, and I kept getting disconnected every few minutes. And don't even get me started on how many times I had to log back in. It was like a never-ending cycle of frustration.
I was on a long flight, too, so I was really counting on being able to get some work done. But after just 20 minutes of trying to use the wifi, I gave up. I mean, at $1.50 a minute, I was basically paying to get nothing done. It was a total waste of money.
Honestly, I don't think I'll be using GogoAir's wifi service again. It's just not worth the hassle. I'd rather just disconnect for a few hours and catch up on some reading or watch a movie. At least then I won't be throwing my money away on a service that doesn't work.
GogoAir Review: False Promises and Invalid Codes - Not Worth the Hassle
So, I tried out GogoAir and I gotta say, they seem pretty good at first. They say they'll give you a full refund if you're not happy, which is a nice offer. But when I tried to use the code they gave me for my next flight, it didn't work. They gave me a code with a mix of numbers and lowercase letters, but when I typed it in, it only accepted capital letters. And then it said the code was invalid! What a scam.
Honestly, it seems like they're just trying to cheat people out of their money. I wouldn't be surprised if someone started a class action lawsuit against them. It's just not right to promise something and then not deliver. I wouldn't recommend using GogoAir if you want a hassle-free experience.
Disappointing and Deceptive: My Experience with GogoAir's Internet Services
GogoAir is a website that offers internet services for those who are traveling. I have to say, I was not impressed with their services. It seems like they are trying to trick you into buying services that you won't even use. I highly recommend that you do not purchase their unlimited plans. It's just an excuse for them to bill you without you even realizing it.
Another issue I had with GogoAir is that the only way to turn off their services is by canceling through email. They don't allow you to do this through their online accounts. This is just another way for them to get more money from you for their slow and erratic service.
Overall, I was disappointed with GogoAir's services. I would not recommend them to anyone who is looking for reliable internet services while traveling.
GogoAir Review: A Hot Mess for Business Travelers
So, I'm a big shot Diamond member on Delta, and I thought I'd give GogoAir a try. Let me tell you, it was a hot mess. I tried to connect multiple times, but it just wouldn't work. And when I tried to get a refund, it was like pulling teeth. Plus, their membership service for monthly billing was a total joke. Honestly, this service is pure garbage. I'm on the lookout for a company that actually cares about business travelers like me and wants our hard-earned cash. Hey, @deltaairlines, maybe you should start looking for some better competition.
GogoAir Complaints 5
Terrible WiFi and Customer Service: My Disappointing Experience with GogoAir
from GogoAir. I tried to use their WiFi on a flight and it didn't work at all. I tried to contact customer service and they were no help. They kept transferring me to different departments and no one could give me a straight answer. It was a complete waste of time and money. I wouldn't recommend GogoAir to anyone.
Disappointing GogoAir Internet: Slow and Overpriced
Yo, I gotta say, this GogoAir thing ain't all that. I'm shelling out 50 bucks a month and the connection is straight up garbage. They need to hire some better tech dudes to fix this mess. It's like I'm back in the dial-up days or something. Ain't nobody got time for that.
GogoAir Review: Slow, Frustrating, and Not Worth the Money
So, I tried using GogoAir and let me tell you, it was a total pain in the butt. I spent more time trying to connect to the internet than actually being connected. And when I did finally get connected, it was slow as molasses. I mean, come on, I paid good money for this service and it was a total waste.
To make matters worse, when I tried to contact customer service, it was like pulling teeth. I had to wait on hold forever and when I finally got through, the representative wasn't even helpful. It was like they didn't even care about my issue.
Overall, I would not recommend GogoAir to anyone. Save your money and find a different internet provider. Trust me, it's not worth the hassle.
Is GogoAir Legit?
GogoAir earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Gogoair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gogoair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Gogoair.com you are considering visiting, which is associated with GogoAir, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
GogoAir website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to GogoAir. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
GogoAir Review: Slow Internet Speeds Up in the Air
GogoAir is a website that offers internet access while you're up in the air. I tried it out on my last flight and I gotta say, it was pretty disappointing. The speed was about as fast as my old 56k dialup from back in the day. Heck, it might not even be that fast. It was so, so slow. I wouldn't recommend spending your hard-earned cash on it. The only thing you might be able to do is check your emails, but even that might be a struggle.
GogoAir Review: Total Waste of Money, Don't Bother!
So, I gave GogoAir a try and let me tell you, it was a total waste of my $20. I couldn't even open any other page besides United's home page. And the worst part? That page opened up super fast every time. What a rip-off! I wouldn't recommend this service to anyone. Save your money and find a better option.
About GogoAir
One of the key offerings of GogoAir is its in-flight Wi-Fi service, which allows passengers to stay connected to the internet while in the air. The company uses a combination of satellite and ground-based technologies to provide reliable and high-speed connectivity, even on long-haul flights. This service is available on a range of aircraft, from small regional jets to large wide-body planes, and is used by millions of passengers every year.
In addition to Wi-Fi, GogoAir also offers a range of entertainment options for passengers, including streaming movies, TV shows, and music. The company's platform is designed to work seamlessly with a variety of devices, from smartphones and tablets to laptops and gaming consoles, making it easy for passengers to access their favorite content while in the air.
GogoAir is also committed to helping airlines improve their operations through the use of data analytics and other technologies. The company's software solutions can help airlines optimize their flight schedules, reduce fuel consumption, and improve overall efficiency, leading to cost savings and a better experience for passengers.
Overall, GogoAir is a leader in the in-flight connectivity and entertainment space, offering a range of innovative solutions that help airlines stay competitive and improve the passenger experience. With a strong track record of success and a commitment to innovation, GogoAir is well-positioned to continue driving growth and innovation in the aviation industry for years to come.
Overview of GogoAir complaint handling
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GogoAir Contacts
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GogoAir emailsjcoffin@gogoair.com99%Confidence score: 99%Hrbroberts@gogoair.com99%Confidence score: 99%Salessshahid@gogoair.com99%Confidence score: 99%Managementjyork@gogoair.com97%Confidence score: 97%pbyrnes@gogoair.com96%Confidence score: 96%
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GogoAir social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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