Good Seat Tickets
Reviews and Complaints

I purchased tickets and paid additional insurance to protect my tickets for "free cancellation" just in case. I went to cancel soon after because I realized there was a scheduling conflict but was not able to get any refund. As the result my tickets were cancelled and resold and hundreds of dollars were wasted. I asked for refund and was then referred to insurance policy, stating only if you are sick and provide medical proof you qualify for refund. Seriously, if I cannot go for medical reason, having fever, I needed to go to see a doc to get a note? this is the worst company I have ever worked with and the customer care reps were extremely rude. I tried to dispute it and they refused to refund. i will never ever use this company and will definitely not recommend to any of my friends.

I wonder where my tickets are. I purchased them recently but they were never sent to my email, so I'm in a little panic. I know that maybe it could take them some time, but it's already been 2 days. And they took my money. However, the customer service tells me a different story and says that the payment didn't go through. I know for sure that I'm out of money, so it definitely went through. But they refuse to confess it. Well, then I have no doubts that these people are real thieves. They stole my money and don't want to be responsible for this. real thieves.

I have ordered two tickets from this website www.goodseattickets.com and when I wanted to pay an error screen appeared and it was said that something went wrong and payment did not go through. I tried again and the same thing happened. So I went to another site and tried to buy the same tickets there, but when I wanted to pay nothing happened! Then I received a notification that there wasn't enough money to pay! I called my bank and asked what was going on and they said that I was charged twice by GoodSeatTickets! I immediately contacted them and demanded my money back, but they did not reply. I tried and tried but they ignored me!
What a scam! Avoid them at all costs!

We bought tickets for the concert from the company www.goodseattickets.com. We paid about $500 and the price was rather high. We got the confirmation email, where the rep indicated the number. We could take these tickets through the call window in the concert hall. We arrived earlier and came to this window. It turned out that they didn’t have tickets for our name. How is it possible? The company fooled us.

I ordered 5 tickets to the show from www.goodseattickets.com. The seller charged me and provided the confirmation info. After 3 days I received the email, where the seller informed me that all tickets were sold out and I wouldn’t get mine. I was upset, because these scammers couldn’t contact me and I have no idea why. They still haven’t returned money back. It is the worst company I have ever used before.

I ordered 6 tickets from the website www.goodseattickets.com. The company is bad so stay away from them. I paid money and got some useless confirmation info. After that no one contacted me, as well as no one provided the tickets. All my emails were ignored, so please help me to return money from these thieves. As well as share info about this company in order to warn other people.

I bought tickets through their site to the NBA Finals (a rare opportunity to get to experience) and an hour before the game got a call that they didn't have the tickets for me. The group then charged my credit card anyway and 17 days later still hasn't refunded me. This is a joke and I'd never do business with this group again. Stick to the big boys like stubhub for a better experience.