Menu
For Business Write a review File a complaint
GoodReads Customer Service Phone, Email, Contacts

GoodReads
Reviews and Complaints

www.goodreads.com

Learn how the rating is calculated

1.0 21 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

GoodReads Complaints 21

ComplaintsBoard
A
9:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GoodReads weird stuff

This site doesn't post reviews per the customer but per their own formula. This is stated under the default bubble for reviews. Their secret formula is obviously based on marketing interests, which is why their site looks squeaky and bleachy clean. When I added a nice book review for a favorite progressive black author they added this creepy looking guy under the reviews. That guy wasn't there before I wrote my book review. There were only eight reviews, none of them detailed. But after I wrote my review this creepy guy Snagadeal suddenly appeared while my review was not listed. Snagadeal had books listed like The Life and Words of Robert Welch, Founder of John Birch Society; The Sinner; The Prophecies of Nostradamus; and other basically trash. In fact, Goodreads has never displayed my reviews on their home page of new book reviews for the day. In this way they are less reliable than amazon, which displays all my reviews positive or not. Right now only one of my reviews is displayed out of eight of them posted at various dates. The rest of my book reviews are basically not even available to public viewing. So what is the point of subscribing to this site? Like I said, they are running by a secret formula, and that formula is based on the venerated railroad icon. Clean, bleach clean, and money. There is no way Snagadeal would be reading a book by this progressive female author, but suddenly he was there. I am willing to bet Snag is either a hacker which means Goodreads is not a safe site or Snag is a convenient alibi. Either way, Goodreads is not as squeaky bleachy clean as it lets on. Be forewarned!

Read full review of GoodReads and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cathy Peebles
US
Jul 31, 2023 3:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The review on the Indian and Me by Cathy Peebles says that I had many misspellings. I used an expensive editor who did a great job. Three of my characters were English as a second language and I wrote dialogue that was phonically correct according to my editor. The reviews said I was racist for doing that.

View 0 more photos

GoodReads Reviews 0

Looks like GoodReads has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent GoodReads, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of GoodReads complaint handling

GoodReads reviews first appeared on Complaints Board on Apr 26, 2010. The latest review Publication was posted on Nov 8, 2023. GoodReads has an average consumer rating of 1 stars from 21 reviews. GoodReads has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.5
144 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. GoodReads Contacts

  2. GoodReads emails
  3. GoodReads address
    188 Spear Street, 3rd Floor, San Francisco, California, 94105, United States
  4. GoodReads social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.