Google
Reviews and Complaints

I have had multiple charges on my account on 5-28-19, 5-27-19, 5-26-19, 5-24-19, 5-23-19, 5-22-19 by Google Supercel Mountain View, Ajoylab Mountain View and Games Mountain View when I have never been on any of these sites or placed any orders.

I need this issue resolved as quickly as possible.

I had to cancel my card but only after hundreds of dollars have been taken out of my account. For a family of 4 trying to live on a single income this is a huge deal.

Please cancel anything that has to due with mountain View on my google account.

[protected]@gmail.com
Tami Dean
[protected]

I would appreciate any help you can give me.

Over the past 18 months I have just realized that I have paid $3, 294.62 to Google and Murka games. I did not authorize these charges and only now just saw the charges. I do play with the Murka games when I am travelling sometimes but I have never charged a fraction of that amount. In many cases they have charged me $99.99 three times in the same day and I was not travelling on those days which assures me that the charges are a fraud.
I have always "thought" that Google was a legitimate company but now I know different.
Please tell me how these fraudulent charges can be refunded. Or should I ask how you would like to waste your personal money at this criminal scheme.

Thomas Sturgeon
[protected]@comcast.net
[protected]

Between March 11 - 21, 2019 we were charged an additional 16 times for amounts that had no matching email receipt or duplicate charges for receipt items time stamped on email receipts. $310.12 total charged to Visa Card.

Visa told us to attempt to clear the matter with googlepeakgamesg.com first.

EC Bradley
[protected]@gmail.com - [protected]

3/11/19 $13.85; 3/12 $13.85; 3/13 $13.85 + $26.65;
3/14 $26.65 + $13.85; 3/15 $13.85; 3/17 $10.65 + $21.31; 3/18 $21.31; 3/19 $26.65 + $26.65;
3/20 $26.65 + $26.65 + $13.85; 3/21 $13.85.

Hello ;

Im writing you on behalf of Macross dynamics company, we are one of your customer at google adwords with customer number of:[protected]
We had an issue with one your workers name is ilker Küçük(i.kucuk@google.com) who called me inorder to improve my google ads two days ago.While we were doing it at phone, he made a link to google analytics to make things better..But the problem is, after that when I double click to my advertisement of google, my company page is not opening and giving an error message of ''404 ''.To revert what he did, I sent him emails manytimes but he mentioned that I should call customer service.Then I called the my customer number but nothing had connected.Then I learned from other branch of google customer service that this line is not working at the moment.
Now ı stopped my google ad, to not be seen as a null page by my customers..
Its frustrating and it get on my nerveous very much.SOmebody calling you, creates problemand dissappear and saying that somebody other should help you, gives the number which nobody answers
Please help me
My email:[protected]@macrossdynamics.com
My phone:+[protected]

Guvenc Tokgoz
Owner

I keeping getting charged $4.99 from my checking account several times a month. I have checked all my google accounts and can't seem to locate this charge anywhere. This is how it reads on my statement: GOOGLE *Telepath POS Mountain View CA US 540816 -4.99 No where can I find where I or any family members in my home have signed up for a service that would be charging us this charge as well.
Tricia Ober
tricia.[protected]@gmail.com

[protected]

I play WSOP. I thought I would buy some chips. I looked at my checking account . Since Feb. I have bought some chips. I noticed that I was having charges every day. I was NOT buying chips everyday, I called my bank. They gave me Googles phone number. I called them back in Feb or March. They asked me my g mail account. I did not know it. I don't use that email. They called me back. Nothing was done. I got a new debit card. Yesteday I used it twice. for Google. Twice meaning 2 different transactions. I look at my checking account. They hit me today also. I called them. They claim it is my bank not them. I called my bank. They say : No Google is putting these transactions through. This has happened on my credit cqards also with Google. Now I have to get new cards for all thanks to Google. They rip people off. I am having my banki call them tomorrow. Enough is enough with Google. Now I have to have my credit cards call them also. They keep charging you for one transaction. My suggestion is DONT EVER BUY ANYTHING FROM GOOGLE PLAY. They keep charging you and saying well you bought these. No I DID NOT THAT MANY TIMES. It is costing me non sufficient funds fees also. Enough is enough GOOGLE. You have enough money. Do Not rip off us l, ittle guys who work hard for their money

Your company advertises RIP off fraudulent ticket company https://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwjTwr7el5ziAhWSjY8KHekPCVAYABAAGgJzYg&ae=1&ohost=www.google.com&cid=CAESEeD2zaAl5hzIAqyDLP52Jy2S&sig=AOD64_3n0Rlp49NksGK4h4ypwthEI0T-nQ&q&adurl=http://www.viagogo.com/au/_C-31385?AffiliateID%3D49%26adposition%3D1t1%26LCID%3D2057%26PCID%3DPSAUGOOSPOCANBE7D7326BB74%26AdID%3D345384535669%26MetroRegionID%3D%26psc%3D%26ps%3D%26ps_p%3D0%26ps_c%3D1366661668%26ps_ag%3D61452304544%26ps_tg%3Dkwd-295505539326%26ps_ad%3D345384535669%26ps_adp%3D1t1%26ps_fi%3D%26ps_li%3D%26ps_lp%3D9071967%26ps_n%3Dg%26ps_d%3Dm%26gclid%3DCj0KCQjwzunmBRDsARIsAGrt4mtLICOrgHVXRr53o5eKdrxR_YrdOZCDcGzGE1Vmb8Guf2uksEGVVEsaAqzlEALw_wcB&ved=2ahUKEwiEg7fel5ziAhWA_XMBHSbCDowQ0Qx6BAgOEAE
These people lie to hard sell over inflated products and google should be ashamed to support this type of fraudulent behavior.

David Gattringer

05/13/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$0.99

05/11/2019
Point of sale withdrawal / google *huuuge global g.co/helppay#caus
-$4.99

05/09/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$0.99

05/09/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$2.99

05/05/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$4.99

05/04/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$2.99

05/04/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$6.99

05/04/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$9.99

05/03/2019
Point of sale withdrawal / google *word find mountain viewcaus
-$5.99

04/27/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$2.99

04/27/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$2.99

04/27/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$6.99

04/26/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$4.99

04/26/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$19.99

04/26/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$4.99

04/26/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$4.99

04/26/2019
Point of sale withdrawal / google *huuuge global mountain viewcaus
-$6.99

I did not authorize any of the above and you or whoever is still taking money from my account! I suggest stop doing this or get in the [censored] of whoever is doing it or I shall issue a cease and desist letter. I want my funds returned and my number off whoever has it.

Every month I am charged $39.99 on my credit card by google.
I do not know or authorized these charges. There is no credit card in my google profile .
Google customer service says that they could not locate the charge,
For more than a year this has been going on. I cancelled my credit Card and in my new credit card am still charged.
please help Axel [protected]

Jason Klein submitted a false review about Bay Management Group. He used my full name several times in the review. He's an unhappy customer with an ax to grind. I care because his review falsely depicts my company as unethical and he chose to try to discredit the company and my name.
I work really hard at creating a great experience for my customers and go out of my way to see that they are all happy with the results. I am honest, ethical and fair.
Jason Klein is having a difficult time finding a house or apartment to rent for some reason.
He claims to have excellent credit but i doubt it or he would have found a place to rent that he liked already.

When searching product or service information on Google one invariably gets a list of providers purporting to provide the names of companies that actually provide the item or service. In my experience they are usually of little use and list items etc., that one doesn't want or require. Google should instead consider give priority to providers who actually provide the product or service.

I don't know how this appeared but they keep taking money out from my account. I want you guys to stop this from happening please. Or I will erase Google or erase my info on Google all together. The transactions were made May, 3rd, 2019 and today May, 7, 2019. And it's called Supercell mountain view. I thought I can trust Google from letting these unknown transactions go through.

While trying to purchase plane tickets through google flights an issue occurred. When required to purchase a Google Play card to pay for our plane transaction, the gray cover on the code and smears and indentions causing the first group of numbers not to be read. When bringing it to the employees attention we were asked to send a picture of the card to his manager. The manager (Brian Belford) then got on the phone and began blaming us for the problem. We were told we would have to go buy another $450 card. Once I said that I needed to get a refund in order to make the same purchase again we were told that we much buy the 2nd card before we could get a refund. When I tried to explain that I would have to have a return in order to have the money he became very rude, making comments like OMG do you not understand that we don't have to do anything for you since it is your fault. He became insulting and then asked to speak to my husband since I couldn't understand. I kept trying to explain that I did what I was instructed to do by the employee and that the card had something wrong with it and that it should not cause me to lose $450. He then became extremely rude to my husband until he hung up. The initial employee called back trying to apologize for the manager but, the trust had been lost in the company. The senior manager, Glen Martin then called trying to talk to us about the situation offering help. My major complaint is with the professionalism of Brian Belford the manager. This situation could have been handled in a different way as we felt scammed and had a $450 loss at this point with the money for our plane tickets sitting on a defective Google Play Card. This 2 1/2 hour experience does not leave a good taste for google in our mouth. We are still not sure weather we have been scammed or if we will even have plane tickets when we get to the airport. Hopefully someone outside this department can look into this situation or maybe listening to the phone calls that they say were recorded as he told us we couldn't report it to the Better Business Bureau because I was talking to them as he laughed.

Dear Sir,

We have received SMS by bank on Dated. 29-Apr-2019, debited of Rs. 20, 500/- by Debit Card.

SBIDrCard X7508 used for Rs20500.00 on29Apr19 at99999999 Txn#[protected] If not done by u fwd this SMS to [protected] or call1800111109 to block ur Card.

We have not withdrawal this amount & not received any OTP.

We have checked my bank account details via net banking, this amount debited by by debit card OTHPG 911975310542GOOGLE *gareema [protected].

Please do the needful & Refund money..

Thanks & Regards,

Krupal Vaghela.
[protected].
Assistant Officer,
Session Court, Bardoli. Surat.
Email :- krupal.v.[protected]@gmail.com

I've been a VIP for a couple years now, spending hundreds of dollars on this game. With that said, you do an update, I buy a POTW box and immediately get banned?!?! Is this how business works? I'm so frustrated with this! Your algorithm needs to be checked! I've never cheated, but I'm being treated like a criminal. This needs to be fixed! You can't even explain to me what was found wrong with my team? Innocent until proven guilty, correct? Not for glu I guess! Please at least give me an explanation that is not computer generated! I'd love to hear what went wrong!

Whenever I click on Google on my computer, whatever that runs there is accompanied by advertising for various products that I have bought in the past online. You have no right to clutter up my computer with personal ads from these companies who no doubt pay you to do so. My online purchases are none of your business, and I resent the intrusion into my privacy.

I have unauthorized charges on my Visa card. It happened yesterday 4 times. The only service I had was gmail and I'm canceling that as soon as I find out how. You should be ashamed of yourselves. Stealing innocent peoples money. And out sourcing calls to the Philippines and not doing [censored] about it. I am an Officer. I'm going to contact the FBI and the FCC. You forget that it only takes one person to complain for an investigation to get started. It's only $80 but it was my money not yours!

I'm writing to complain about the android update process. First, I don't like being forced to update if I don't want to. The second relates, the latest update disabled call recording. I live in a state that allows unsolicited two way call recording. I use it primarily to be able to review information given on a call, appointments, instructions etc. I'm not always near a pen and paper, so that was important for me. I would appreciate a work around for these problems. Also, I have a Note 8 and since the update it seems to be working more and when I'm doing an CPU intense project, it over heats and shuts down. Not acceptable. I believe there are many users who want the option to update or not.

Thank you,
John Jesme

I've been charged 3 different charges suddenly in various amounts for a company I've not used apps from in at least 6 months, if not more than a year ago.

4/22/19: $1.99 Google *Glu Games G.co/helppay# CA,
4/19/19: $0.99 Google *Glu Games G.co/helppay# CA, S389108516779199
3/22/19: $4.01 Google *Glu Games G.co/helppay# CA, S589080825113958

I have not authorized these charges, and after a quick search, this company appears to be stealing from people through unauthorized transactions via Google apps.

I have no idea what this is or how I got charged for this and wonder if you could explain it to me. I have not approved this transaction and neither has my husband. THis transaction came out on 4/15/19 and is supposed to also come out on 4/22/19. My number is [protected] you may call me at anytime if I dont answer please leave a message for due to I am working and dont usually answer numbers that I dont know. Thank you for your attention in this matter.

Bonnie Brantner