Google’s earns a 4.4-star rating from 8761 reviews, showing that the majority of users are very satisfied with search engine and online services.
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poor customer service
We are a local builder that received a cold call from these guys who offered us some Google Adwords, they sounded fantastic on the telephone and really pushed me hard to buy from them. I stupidly gave them my credit card details and they proceeded with setting me up an Adwords Accounts. I tried to cancel when I spoke with a friend who advised they could simply do this for me and the costs they charged me where ridiculous. I was advised very bluntly I couldn't cancel :(
I received zero follow up calls to see how my account was running or any other further information.
Interestingly I'm a member of the NZ Builders Association and at a recent gathering we was all warned to beware of a NZ company called CMEE because other builders and tradesmen have been ripped off by them. Some of the other stories make mine sound minor, we have started a class action against them and have informed the New Commerce Commission about their activities. If you have dealt with CMEE and they haven't delivered on their promises contact the commission immediately.
When you look at their website to see who you are dealing with all you can see is silly cartoon characters, bunch of jokers who fooled me :(
scam award
I receive the following mail. Google promotion award department®
Belgrave house,
76 buckingham palace road,
London sw1w 9tq,
United kingdom.
Google 2015 anniversary.
Dear lucky winner,
We wish to congratulate you once again on this note, for being part of our winners selected this year. This promotion was set-up to encourage the active users of the google search engine and the google ancillary services. Hence we do believe with your winning prize, you will continue to be active and patronage to the google search engine. Google is now the biggest search engine worldwide and in an effort to make sure that it remains the most widely used search engine.
The google promotion award team collects the e-mail addresses of all active users online, among the people that subscribed to google search engine, googlemail, yahoomail, msn, hotmail, aol, rediffmail, altavista, bigpond and all the social networks online, among the billions users that subscribe to internet in which your email address did emerge as one of the lucky winners that won £500, 000.00 {five hundred thousand great british pounds sterling} through electronic balloting system without the winner applying, we are congratulating you for having been one of the lucky people that won for this month of january.
A winning cheque of £500, 000.00 {five hundred thousand great british pounds sterling} will be issued in your name by our fiduciary agent, and also a certificate of prize claims will be sent alongside your winning cheque.
Note that all winners cheque are certified cashiers bank cheque and when delivered and received by you, you can deposit and cash it in your bank without any delay.
Kindly forward your verification details as stated below to your fiduciary agent;
1. Full names:
2. House address:
3. Occupation:
4. Sex:
5. Age:
6. Direct phone no:
7. Country:
8. Ticket number: [protected]
9. Serial number: btd/[protected]/06
10. Lucky number: [protected])
Contact person: mr grahams benfield
Contact email: ([protected]@gmail.com)
The google promotion award team has discovered a huge number of double claims due to winners informing close friends relatives and third parties about their winning and also sharing their pin numbers. As a result of this, these friends try to claim the lottery on-behalf of the real winners. The google promotion award team has reached a decision that any double claim discovered by the lottery board will result to the canceling of that particular winning, making a loss for both the double claimer and the real winner, as it is taken that the real winner was the informer to the double claimer about the lottery. So you are hereby strongly advised once more to keep your winnings strictly confidential until you claim your prize.
Congratulations from the staffs & members of the google interactive lotteries board commission.
Mrs. Charlene richards.
Promotion award manager.
C2015 google corporation
unethical
i don't know where these images are coming from. i was on my smart phone and i looked up my name. i saw a picture of me uner images so i touched it and i started to look at the images. i saw a picture of my ex his name is jared. i had three children and he is the father. he ended up raping me and stealing from me etc. i am very upset that someone would put his picture by mine. closely after that there are other pictures that have nothing to do with me. my name is marla spurr please look it up for yourself. thank you.
So did you ask them to remove the content from search results? They're just a search engine. If the information is out there on the web somewhere, it will be indexed.
https://support.google.com/websearch/troubleshooter/3111061?hl=en
authenticity of the mail.
It is exact copy of mail received from the Gmail/Microsoft Lottery incorporation which needs fort further detail as it contains all particulars etc. very precisely. I need your guidance to further advice as how to proceed further? Is it genuine or fake? awaiting your quick response. Regards.
Ghafoor Ahmed Chowdhary.
Gmail/Microsoft Lottery Incorporation
===========================
Ref: XYL /[protected]/99
Batch: 24/00319/IPD
Dear Beneficiary,
Google Microsoft Outlook are pleased to inform you that your email account ID attached to the ticket numbers 2209-[protected]-0014 with serial number 0147/014 drew from the lucky emails [protected], which consequently won the promotion in the FIRST category. You have therefore been approved for a lump sum pay out of EIGHT HUNDRED THOUSAND GREAT BRITAIN POUNDS (£800, 000.00) in cash credited to security file number GMOL/1478/339014/046GM.
Your funds is now deposited with our Payment/Finance Department in the security company to your name, ready to dispatch to your country of resident. Due to the mix up of some numbers and names, we ask that you keep this winning a top secret from the public notice until your claims has been processed and remitted to your account as this is a part of the security protocol, to avoid double claiming or unwarranted taking advantage of this program by participants.
All participants were selected through a computer ballot system drawn from the 100, 000 company/individual email ID from all over the world as part of our international promotion program, which we conduct every year. We hope with a part of your winnings, you will take part in our next end of year stake 20 million GB Pounds international promotion.
For processing and remittance of your cash to a designated country of your choice. Remember, all winnings must be claimed not later than 30th January, 2015. After this date, All unclaimed funds will be returned to the promotion company.
VERIFICATION FORM.
Full Name:
Full Address:
Mobile Number:
Country:
Note: You are to provide your personal direct contact number for easy communication.
*We advice you to maintain strict confidentiality of your WINNING NOTIFICATION and the ENTIRE CLAIMS PROCESS until the verification process has been completed and your cash remitted. This is part of our security protocol to AVOID DOUBLE CLAIMS WHICH COULD LEAD TO CANCELLATION OF FUNDS REMITTANCE/CLAIMS PROCEDURES. Quote your security credited file number and batch numbers in all correspondence.
*We also urge you to keep your pin numbers confidential.
Congratulation once again from all staff and directors of Google Microsoft Outlook Promotion Team.
Best Regards,
Mr. Barry Delp
(Events Manager)
Copyright [protected] Gmail/Microsoft Online Promotion 2014 Inc. All rights reserved. Terms of Service - Guideline.
online crime reports to el paso police erased from hotmail account [protected]@hotmail.com
I have no idea who over the last 7 months have been attacking my family and myself. I have reported these crimes to el paso police online reporting. These reports have been deleted from my hotmail account. I have reported this crime to el paso police online. Can hotmail check to see if my account has been hacked. Especial concern North Korea.
Read full review of Google and 63 commentspersonal information is not personal
Google, white pages and other social media is not so private snd that's a grave concern to me like it should be for you and your family! I find that if you wanna know where a person stays, work, eat or live all you have to do is input their information into the system and to me that's not fair and I request that my name as well as all information that pertains to me Melinda Bendolph be remove from all site's especially google and white pages for the safe and fear of me, I have deleted my Facebook account as well as the google account and need your help to delete me from any website! with that begin said it would be reasonable if I was allowed to delete it on my own without having to pay for my personal information! I look forward to a quick response and that my name be removed from any unwanted sites that's online free of charge as well as respect and the privacy to myself as well as unwanted people I have no association to!
The complaint has been investigated and resolved to the customer’s satisfaction.
account standing
I received a strike on my youtube account on November 8th, 2014 regarding one of my videos titled " BA Pass mast scene" which contained a non explicit Bollywood movie BA Pass sex scene, permitted and far less vulgar by the standards of other such youtube videos. But I still deleted this Video and requested youtube admin via feedback to remove the strike and restore my account to Good standing again, as I need to upload some videos which exceed 15 minutes length, a feature which is currently blocked in my account due to bad standing. But these people have a policy of the strike expiring in 6 months and I find it very annoying to wait for 6 long months to get my account in good standing, so that I can continue my work. Despite several attempts by me to request them to restore my account to Good standing, they have not even responded to my feedbacks, leave alone taking favourable action on my requests so far. Please take strict action against Youtube and get my account restored to Good standing. Now I do not have any nude or objectionable Video content in my Channel, please visit https://www.youtube.com/channel/UCNiWh-dqBH7IKxBJ4s2IJUA to verify my claim. And the youtube is partial also, other users have uploaded full BA Pass movie and they are not being flagged down, visit https://www.youtube.com/watch?v=r51mlHAcEIY, https://www.youtube.com/watch?v=ZFC78XMGBC0, https://www.youtube.com/watch?v=ZT2ir5HzdRk, https://www.youtube.com/watch?v=3f9V3Ym-Oqo and many more links like these. So the question arises that are the rules only meant for me ?! Please take strict and immediate action against Youtube and get my account restored to Good standing asap.Please find the proof photos in attachment.
invasion of privacy
Larry Page CEO of Google submitted my emails that were inadmissible in court to a corrupt attorney named Rebecca J Fortune of Kimball Tirey and St John law firm at 7676 Hazard Center Drive in San Diego. Rebecca Fortune protects black people who traffic drugs for St Vincent De Paul and Father Joe Villages permanent housing unit, Village Place apartments 32 17th Street San Diego Ca 92101. June 28, 2013 Lorraine Prenters of unit 320 was arrested for dealing drugs on the property and was not evicted by property manager Erica Jardine and director of housing Gervon Flannagan. They are taking drug kickback money from blacks dealing drugs on the property. Regina White of unit 212, Mike Hoffamn of unit 207, Veronica of unit 302, Sabrina and her husband in 201 are all involved in drug trafficking. According to the Anti Drug Abuse Act passed by Congress in 1986 any property accepting HUD payments should immediately evict residents involved.
google helps drug traffickers of st vincent de paul-father joe villages
Google CEO Larry Page gave my email contents to a corrupt attorney Rebecca J. Fortune of Kimball, Tirey and St. john firm in order to evict me and protect blacks with criminal records who are dealing drugs on Father Joe Carroll's property Village Place apartments 32 17th Street San Diego Ca 92101. According to US Secret Service agents Lorraine Prenters of unit 320 was arrested for dealing drugs on the property and was not evicted by Gervon Flannagan and Erica Jardine. According to the US Anti Drug Abuse Act passed by Congress in 1986 she should have been. Instead residents not involved in drugs are set up to be evicted in the courtroom of Judge Jon Meyers who also takes drug kickback money from the Black Mafia.
unauthorized charges
I was charged 90 unauthorized charges of $1.215.79 in 5 month this year under Google Supercell.
In June charge $74.94. July charge $59.97. August charge $ 123.22. September charge $ 307.35. October charge $649.69. Unbelievable
wish to be reimbursed in full immediately!
The complaint has been investigated and resolved to the customer’s satisfaction.
Lost atm debit card and misbehave
As per my Lost card i called your customer care and block my debit card and ur customer support says with in seven days u can collect your new card from any branch of Union bank . so Today i was visited your Dombivli branch for collect my new card but they refuse me to give a new card and saying (give me the name who tell you that any branch can u provide u a card we will see them how they can say like this) all this line said by there bank staff to me in front of Branch manager.
Hope u can understand and take any action on that to get my Debit / ATM card fast
Waited for your reply
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud
This is such a sad scam. I just moved here this summer to build a business that has been attacked.
I have not done any business here at all as of yet. Claims were made that I lure men via a dating site to sell sex.
It gives an address that is not even my place of business.
I am not a massage therapist and do not even target men at all, I hope this company is brought down and any firms that have been slandered can prevail.
The complaint has been investigated and resolved to the customer’s satisfaction.
They are doing this in à daily basis. Creatie à fake scam report and after that, the SAME day offer to help you with Google ranking to take it off. Report them!
FYI: company repairgoogle.com and mail from "Allison".
Never ever purchase their services!
prank call
It’s technical support scam number [protected], I have lost my Gmail Password and call this number [protected], Some people take remote access my computer after that they will cheat me, take my all card details and charge credit card every week. So Do not call up this scam number [protected] and no need to give your card details .
The complaint has been investigated and resolved to the customer’s satisfaction.
Here you can find the Information about Gmail Technical Support or Gmail Customer Service Number [protected]
information. If you are facing any problem in Gmail account call our toll free gmail help contact number [protected]
for support 2487 hours available.
unauthorized hack or charges made on my card
I make charges to my business account directly related to doing business. I only recently became aware of all the OTHER BIZARRE charges to GOOGLE APS (I NEVER PURCHASE) and went to my bank right away. They were only able to go back a month. These charges have occurred since March 14, 2014. Only once I was sent notified of my business account being overdrawn did I become aware that my business account had been compromised. I am very serious about this since my business is on the verge of going under because of all the money thAT has drained from my account. Please get to the bottom of this and find out what person did this. I need all the money to be put back on my card ending in mastercard # 8414 gate city bank. williston, nd 58801.
Google charges were for the following:
GOOGLE *HOF, *MUSIC, *SCOUT, *BUFFALOS GOOGLE.COM/CHCA, *ELECTRON, *PLAYSTUD, *NASCAR, *LUDIA, *CERVO, and *GAME MAN
Please contact me if you have any questions. This issue needs immediate attention. I have no children that could have gotten ahold of my card and i do not order these kind of google aps.
Thank you,
Cameron Johnson
605.830.1203
absolutely worthless installation stubs
I want to install the FREE Google Chrome browser (or Free Mozilla Firefox Browser) onto a machine that currently has NO browser. How can you expect me to do this, when all I can get from you and save to my flash drive is some worthless stub (I DID mention that the target computer currently has NO browser, and is of itself, therefore, completely UNABLE to download ANYTHING, right?)
Please send me a complete and prefect operating copy of Google Chrome browser of Mozilla's Firefox browser (WITHOUT ANY TOOLBARS OR ANYTHING ELSE, PLEASE! I ONLY want the chrome browser, thanks very much) on an inexpensive flash drive, from which I can install it onto my (currently browserless) computer. My CD drive is currently inoperative. Thanks very much!
The complaint has been investigated and resolved to the customer’s satisfaction.
blocked out of my account
Hello,
I want to complain about Hotmail, they have locked me out of my account because they said someone else has accessed it on another device. I can verify that it was me who accessed my account with my new iphone and not someone else. This has annoyed me because the address I gave them to give my security code to is now no longer a valid email address and so i carrie4d on with their form to prove that it is me. I was then to notice how ridiculous this form was when it asked me questions like the names of folders i have created, when I haven't created a new folder in my life on my account, also it asked who were the last people I emailed and the subject names. Since I don't really email people, this seemed like an impossible task, the only reason i have been on my account is to see if any jobs I have applied for have got back to me and to see if my university have got back to me too. This is highly frustrating also because it asks for your Xbox live account and details for that, but i don't have an xbox live account, so when i am trying to fill the form out with as much info as i can possibly give, i get an email back telling me that there is not enough details to verify my account. i am very, very annoyed as i don't know if i have got my place at uni or if i have any job interviews. Highly frustrated, i would like my email account back.
Same story.
New house, new broadband connection & new laptop but immediately blocked out first time of logging in there.
Been blocked out of my own account of 9 years with useless codes, changed passwords that do not work & 2 tries with Support chat resulting in - nothing whatsoever.
Filled in recovery form EVERY SINGLE DAY for the last 3 weeks with no change.
Ended up sending normal letter to Office of Bill Gates at Microsoft HQ yesterday.
credit card
I have been getting unauthorized charges to my Payroll credit/debit card and I'd like to know whether or not I can get a refund
The first picture is for my recent pending charges...
The second picture shows transaction history this month (June 2014)...
The third picture shows my debits and credits...
The fourth picture shows what my final balance should have been (2nd line from the bottom), as of today(June 19, 2014)...
The fifth picture shows what my final balance is as a result of these unauthorized transactions.
I would like to get this problem worked out as quickly as possible so that google doesn't cause my card to max out. I would like to remove my card information from the source of these transactions. If you can help me, call [protected] or E-MAIL me at one of these three addresses:
[protected]@gmx.com
[protected]@gmail.com
-mottl.[protected]@yahoo.com
If you call, chances are I won't answer because I don't answer suspicious numbers, so if you do call, PLEASE leave a message, name, and tell me whether or not you know how to fix this problem
I had $0.99 taken off of my debit card without my consent from google.com/chcaus on November 27, 2014 I've never heard of this.
I HAVE A NET SPEND CARD AND THIS COMPANY TAKES MONEY OFF MY CARD EVER TIME I GET PAID FIRST 19.99 X3 ONE AFTER ANOTHER AND THEN 49.99. I WOULD LIKE TO KNOW WHO THESE PEOPLE ARE AND I WANT MY MONEY BACK!
Why was my bank account charged $28.00 and how did you get approval to remove any money from my account? I have not ordered anything online - ever.
I made a purchase to all about dance on my google account in the amount of $31.45 through my google account. The company says they never received the money and therefore closed my account. I have a charge on my credit card in this amount yet google will not refund my money. Please help me with this!
I do not know what this is or who is doing it! It is not authorized by me the owner of this charge bank card. I will notify my bank tomorrow as this is Sunday!698f
Unauthorized charges of 19.99 times 3 in June 2014.
harassment
I have a problem with Google and Yahoo putting this venting comment that I made 5 years ago as the number one thing you see when you google my name. My blog is nowhere to be found when I google myself. Nor anything relevant to me or waht I am interested in or anything recent at all. Just this stupid comment that I made 5 years ago during one of the hardest times in my life. Makes no sense. It is obviously Internet harassment to remind me of a horrible time and a horrible event in my life. I would like my profile deleted and my comment deleted so I don't have to keep being reminded of how much pain I was in at the time and how I rearranged my life to raise a kid that turned out not to even be mine.
The complaint has been investigated and resolved to the customer’s satisfaction.
broken
When loading a website, the screen is broken up into several small panels, all with the same URL that one is trying to load. The page never loads, and the screen is forever stuck in this mode. I tried uninstalling and then reinstalling, but the same problem persists. Other browsers do not show this behaviour.
Can this be fixed? I am now uninstalling Chrome and looking for a speedy browser without hitches.
The complaint has been investigated and resolved to the customer’s satisfaction.
i however am having a simalar problem. on the facebook game "tribez", my game is trying to catch up w/itself. everyone is saying its google chrome. i want to play my game. ive been playing this building game for 3yrs. i love this game. but for the past 3 wks, i cant play. please help me. beverlyulmenstine@yahoo.com
I didnt ok any charges
i have all these charges on my credit card that i didnt ok. i have never even entered my card info. on 4/29 $1.99 and $3.99 on 5/5 $9.99 and $4.99 and $9.99 and $.99 and $.99 on 5/6 $.99 i dont even know wherev they came from so i cant fill out the rest of the info my name is Rebecca Hyder please contact me by email at [protected]@gmail.com this has to be resolved asap.
Read full review of Google and 7 commentsGoogle Reviews 0
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About Google
The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.
For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.
Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.
The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.
Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
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Overview of Google complaint handling
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Google Contacts
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Google address1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
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Completely agree, having worked in digital and marketing for over 12 years, I inherited CMee as a supplier. It quickly became apparent that they are inept at what they do, and their customer service in every shape and form was well below par. This was exemplified by the Accounts Director, who is aggressive, arrogant and unprofesional to say the least. There are plenty of other companies to choose from in Auckland.
We are in the security industry and got the phone call but didn't accept the quote - and end up with a $3000 bill from Baycorp. On requesting copies of invoices and contracts from Baycorp nothing much was provided and Baycorp have gone very quiet since I threatened the Commerce Commission over the trading practices of CMEE
This company is the worst of the lot i was over promised on everything, They built our website and never made it too our specifications nor did they ever follow up with the adwords campaign which we paid them for i tried to cancel but they held me for ransom with court fees which i could simply not afford, They are great sales men but do not be fooled! Cmee