Google
Reviews and Complaints

The charges never authorized of $9.99 for music since June 2015(3 charges). If you cannot undo the previous charges I demand a stop on new charges.The very sparingly use of music in June did not carry an agreement to charge any money from my account.

I have contacted the maker of the game and they said they would look into the problem. It's. Been locking up every time its suppose to spin. Right now it has 16 to 20 spins on it.the handle comes down drops away and then nothing. It will not spin or move. And then I can't play again until the coins build back up, and it will get off the spin part.. I realize this is a trivial thing. But to us little people out here playing it is or can be very annoying. Would you please look into this for me.
Thank you,
Casey Hammond.

On September 7th 2015 at 1100 am my debit card ending in 4352 was unauthorized use total amount charged was 21.34 I need that money reimbursement to my account as soon as possible I have no idea who used my card and need it back in my account

I transferred money from my bank account into Google Wallet and it transferred immediately. I thought it was great. The next transfer I did, my money is in limbo - for 10 days while they "review" the transaction - which has already cleared my bank - and there is no reason to hold. The enthusiastic Google people are "super Happy" and very Excited and enthusiastic about telling you that they have no control over the fact that they hold your money - it is the big bad banking system that is responsible for holding the money - even though it has cleared the banking system.

"Why does Google ignore my site for "unoriginal" or "duplicate content"? My site - www.freembtranslations.net - has over 700 translated articles on the economic crisis. These translated articles are original and would not otherwise be available to English.
Translation is like visiting another country. Knowledge and intercultural learning should be encouraged, not censored or quashed.

Had 10k over a six month period in my wallet account. Was never advised if you pay for anything with the funds in the wallet account and they are not delivered Google/Google Wallet would not get your funds back from the scammer. Paid for services in the turn of $8500 with my wallet funds when services were not delivered I was informed by Google/Google Wallet "Go to your financial institution and do a charge-back for a refund. If funds were in your wallet there is nothing we can do for you - sorry." Where is that right? "So basically, when funds came into my wallet account I was told that should have transferred money to my bank account then paid with my credit card. That is the only way you would receive a refund."

Google is now telling me where i can and cannot use my google wallet debit mastercard at.
I went to use my google wallet card to pay for something thru paypal, my purchase was declined was declined by google wallet even when i had more than enough money to pay for the transaction. Then i contacted google wallet and informed by there customer service agent that transactions thru paypal using google wallet debit mastercard would not be approved by google wallet!
well i got news for google and google wallet they are going to be losing me as a customer, i am even going to switch over to the iphone so i wont ever have to use anything with google's name on it ever again!
google just stepped over the line by telling me where i can and cannot spend my money at! your not god yet google!

Im filing a complaint regarding in app purchases being charged on my credit card. I get notifications for purchases of 4.99 & 1.99 all the time. I have tried contacting the GOOGLE PLAY company, and I get no refunds. I need this to stop im being ripped off, and I work hard for my money! Please help!

My ex girlfriend who lives in Nebraska has gained access to my Google account more than once and went on YouTube and listened to stupid jpop music videos among other things and and google searched some things I would never research, seemingly just to mess with my advert settings, so six months later I still get adverts for things such as obscure dating websites and diet pills and sometimes jpop is still recommended to me on my youtube homepage. It is a bit bothersome. I changed my Google password, but that didn't change my search history and I just wish there was some way to be able to tell google I didn't look those specific searches up.

In order to check my website placement, I entered the term "bankruptcy attorneys in Cincinnati". Those I knew in the profession are listed. however, as I scrolled down, they were repeatedly listed. The repeat listings went on for 3-4 pages! My purpose is to check my own webpage ranking & my webpage is not getting viewed because of these repeated listings of the same legal service providers. This seems to expose a problem in the search engine process. I have no problem with someone spending the resources to improve ranking; however, to be fair, google ought to limit the repetition of the firms beyond their well-earned initial placement. I'm sure this is true in other product categories.

I tried to please my grand children and agreed to buy each of them a game from the google playstore. The name of the game Toca Boca Builders at the cost of R30.00 I bought the game which was downloaded and then suddenly amounts from 109.99 and R219.99 X 4 and even a large amount of R1099.99 are being debited to my card account . Only two amounts of R30 each were supposed to go off from my account. Why do the take so many different amounts? I have stopped my card account and reported it to the fraud department of the bank and I requested them not to pay any othe amount than the 2 X R30 amounts.
Plse investigate and advise as to why the playstore take money from my account not authorised for ? The address to reply to by email: [protected]@gmail.com. I am awaiting your reply

An amount of $432 was debited from my account in the name of Google wallet. Except Gmail, I never opened an account in Google Wallet. I do not have any idea how this transaction was initiated. I immediately called my bank as the transaction was showing in pending column to cancel it and report it as suspicious activity on 06/10/2015. I was told by the Banker that this transaction was made on 06/09/2015 at 3:31 PM. I explained the Banker that I did not make this transaction and claimed the amount bank. The banker canceled the card and placed a request for a new card. Request Googlet Wallet to take extra measures for protecting the security of its users and non user base. It is very annoyinh how Google pulls information just with the E-mail account details. Quite sucpiciously today Gmail made me to change my password reporting suspicious activity. I also attached the picture of my bank account statement with Goolet wallet $432 transaction in pending column as proof. Request people to come forward to voice such incidents and take extreme care in sharing information.

I was on this website called How to Think Sideways with my account and now I can't log on anymore, I need the name of the website owner, her name is Holly Lisle and she has decided to take me off her website, I guess she doesn't like me anymore, so I want her website to be shut down, due to discrimination.

I have email from google and am always having a hacker problem without resolving--and the apps that is recovering info I don not need a repeat in losing data work and track of online courses..
I had an email hacked could not be used since 7 months [protected]@gmail.com
with my mobile number but there is no way to recover
more over all of a sudden now it is stick to my new computer! at facebook account can not erase!

Google has been adding ads to my inbox and I cannot figure out how to get rid of them. Every time I check the "Promotions" tab, two more ads have been added, so I'm continually having to delete them. Google needs to give gmail users a fix to prevent these ads from being added to our inboxes. I get enough ads of my own without Google adding more.

They have took out 10 times by $99. 99 on my pnc visa credit card
Please stop and fixgoogle *machinezone google.com / chca $99. 99
05 / 02 / 15 05 / 02 / 15 food lion #1291 greenville nc $55. 90
05 / 02 / 15 05 / 02 / 15 mcdonald's f13081 greenville nc $23. 05
05 / 03 / 15 05 / 03 / 15 sheetz [protected] greenville nc $51. 62
05 / 03 / 15 05 / 03 / 15 costco.com *online [protected] wa $108. 74
05 / 03 / 15 05 / 03 / 15 google *machinezone google.com / chca $99. 99
05 / 03 / 15 05 / 03 / 15 google *machinezone google.com / chca $99. 99
04 / 30 / 15 04 / 30 / 15 vistapr*vistaprint.com [protected] ca $ - 501. 39
05 / 04 / 15 05 / 04 / 15 google *machinezone google.com / chca $99. 99
05 / 04 / 15 05 / 04 / 15 google *machinezone google.com / chca $99. 99
05 / 04 / 15 05 / 04 / 15 google *machinezone google.com / chca $99. 99
05 / 04 / 15 05 / 04 / 15 google *machinezone google.com / chca $99. 99
05 / 04 / 15 05 / 04 / 15 google *machinezone google.com / chca $99. 99
05 / 05 / 15 05 / 05 / 15 google *machinezone google.com / chca $99. 99

On February 10, 2015 an email was sent asking for account verification on my Google wallet account. I did not see this email because I never use my Gmail. My Gmail was set up only because it was necessary for the Google account. I primarily use yahoo. On February 20, 2015 I tried to make a purchase on an app called covet fashion. I have been using this app for about two months and I have made prior purchases. When I tried to make a purchase I received an error message stating “we were unable to verify your account information. Please visit wallet.google.com/manage in order to resolve this issue. [BM-CCH-19]”. I followed the link and it brought me to an account verification page. I verified the last four of my social security number and provided a copy of my driver’s license and debit card. I received an email thanking me for the verification and that it would be about 24 hours to reactivate my account. A few hours later I received an email from [protected]@google stating that my account will remain closed due to violations of the Google wallet terms of service. I called the customer service number [protected]) to find out why my account was closed. Gail, the customer service rep said she would contact the Google wallet representative while I waited on hold. She provided no information except that she could not get anyone to give her information on the terms of service I supposedly violated. She recommended I email them for an answer and said she was sorry for not having an answer for me. Out of frustration a few hours later I decided to call customer service again. This time Alex answered. At first she said she had no way to contact the representative who makes the verification decisions. When I kept complaining she contradicted herself and said to wait and she would call them. She came up with the same response as Gail. She suggested I email them because of a violation to the terms of service. She also recommended replacing my Gmail with a new one. I did this reluctantly because I knew I would lose all the app progress I made. I again entered in my debit information for app purchases and again it asked for verification. I followed the steps for verification and I again received an email stating my account will remain closed. My biggest issue is that my account should have been verified and approved or verified and denied before I was allowed to make purchases. I have used this account for around $300 in purchases and it never should have been approved to only later be closed for a reason I still do not know. Google wallet owes its customers better explanations as to why their accounts are closed. There are multiple complaint boards with customers who have had the same issue with Google wallet without resolution.

On january 17, 2014 i was charged for $40.00 on my net spend account by this company google *mathrawk google.com/chcaus. o have not authorized any such charges nor have i done business with this company. i don't know how that got my account number or how to contact them.

Please see the website for full details
http://rafhelp.wix.com/helpraf

Google has a habit of making ruthless decisions without a care for the average developer or how it will affect them.

They suspended my account, they gave a brief, i mean very brief email to say why, with no further correspondence whatsoever. The appeal I made in october 2014 has still not been processed. They dont reply and also its as though theyve made their decisio on whatever basis they wanted and even if you provide with evidence contrary to that they dont care!

They suspended an app I UPLOADED and put forward for beta testing, see the image attached. Beta testing is part of app DEVELOPMENT, its totally private and you give links to KNOWN beta testers, who test the app and tell you if anything is wrong with it or needs changing. The whole point of this is so that then you identify things, fix them BEFORE releasing the app to public. however Google suspended the app saying it breached copyright and IP. There own policies say that apps can only be suspended for these reason if they are PUBLISHED and released to the PUBLIC. But as I already said it never was!

So now they arent following their own policies. Also if you read up on copyright law, you will find that copyright claims can only be made by the owner of the copyright (IP owner). I emailed some third parties who MAY possibly had a reason to complain (i dont see how though as thye would never have seen my app as i never published it!)