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Google Complaints 1500

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D
9:47 pm EDT

Google your phone calls!

Ever time I go to a friends house Google ends up phoning them over a Google account. I have Google on my cell phone. So after I use their washroom Google calls them about an account they might have. I only phone people from my cell. Why do you keep calling them when they have no Internet? For they do not even own a computer. Their mother in law does have a Google account. For they are tired of receiving a phone call from you. Can you please STOP CALLING calling them? If you need to know their names They are Todd and Shirley Carfanton. They are tired of receiving a call from you each time I am there. If you do this I would appreciate it. You people called them today April 27, 2018. Plus 2 days before. (working days.) Next time I am there if you guys phone I will want to speak to the administrator

Thank you.
David Nelson.
My email is wolfdavid [protected]@gmail.com In case you need to know.
P.s. How I know this is because they are like me. They live off of a government subsidy.

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E
2:32 pm EDT

Google search for yoshi's, oakland

Several re-sale ticket agencies with Yoshi's in their heading came up before Yoshi's home page. This was very misleading for ticket purchases, since all the re sale sites charged exhorbitant fees for tickets that were available on the home page at a fraction of the cost. You should not be directing customers to scalpers and scammers as a first choice. Very bad and makes one very distrustful of google and its policies.
I will not rely on Google as a first choice for information since it seems to be skewed to advertisers rather than info.

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S
9:04 am EDT

Google charge to my card

My god son purchase something on my phone from google playrix. I tried calling my bank, they can't help. I tried callin 1-650-330-0100 and I got nothing. No rings, no music, no we wil be with you shortly, then I get a busy signal and hang up. I will never buy anything from google again. Sorry my complaint is not really long, I figure just get to the point. But it looks like I have to keep going on and on and on and on to get anywhere, pretty lame. Why do I have to fill this whole box out just to get my $19.99 back. But don't worry I will not have this happen again because I will not use this again and I will not use google again.

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K
12:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google unauthorized charges on bank account

I have had repeated unauthorized charges taken from my bank account. Examples are attached for your review/resolution. I already had this happen and went to my bank and had my debit card cancelled and new one issued. It has started again as you can see by attached examples.
How do I stop this once and for all? Getting new debit cards repeatedly is not acceptable option given that Google has had this problem for years from info I've found online. Why isn't this resolved?

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L
7:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google google moon frog labs & google sarvice charges

i am lalit gautam requesting my sbi bank ac no.[protected] is six unauthrized transaction date 15-04-2018 moonfrog labs amount 11800 pos [protected] txn.65880 time 12.15 a.m. same time amount 1180 txn.658978 time 12.15 and 300 google miniclip txn.341739 time 2-26 a.m.other google service txn.665248 time 2-24 a.m.google service txn.676157 time 2-32 am. requesting return my total amount 13130

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10:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google unauthorized multiple accounts and associated charges

On April 4 2018 I signed up with Google Adwords, specifically turning down offers to sign up with Adwords Express. They signed me up for Express anyway, so I ended up with both accounts. Google pushes Express, because they profit immensely from new users making uninformed ads and campaigns producing wasted money on the Adwords pay per click platform. For years I used adwords, paying between $1200 to $1500 per month for at least 5 years, a total of more than $75, 000. (Adwords Account # [protected]). I did very well in my business, Reno Tahoe Taxi, thanks to Adwords. My recent sign up experience was a nightmare, dealing with total confusion with their agents and me trying to get credits for unauthorized clicks on accounts I never signed up for. It is insulting to spend hours trying to resolve this. I went through several different agents and a manager. It is clear no one under any circumstances will get Adwords sympathy. I think Google has become arrogant to the point that no matter their own mistakes, they make their customers pay hundreds of millions with their own uninformed mistakes that produce unproductive clicks. I enthusiastically look forward to finding a legal forum to make Google accountable for their unprofessional business model and attitude.

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Update by Reno Tahoe Taxi
Apr 13, 2018 10:55 pm EDT

My problems started April 4, 2018, and resulted in turning off any Adwords activity as of April 13, 2018, 7:30pm. This after multiple attempts to get resolution.

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S
3:38 am EDT

Google debited inr 10679 without authenticating

Dear Sir/Madam,
The above mentioned company has been deducted RS 10679 from my SBI account with out my authentication. My money has been deducted from 2nd April to 8th April, 2018 in several transactions. Details of the deducted transaction ha been attached.
So kindly request you to investigate on this issue and kindly help me to get my money back.
Kindly do the needful investigation as soon as possible, so that we will be thankful near you.

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6:43 am EDT
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Google unauthorised debits

Dear team! On 08-04-2018 at around 1.40pm ist
My account has been debited by an amount rs 12, 447.
The details are
Rs 50 on pos [protected] at google services txn #
[protected]
Rs 7899 on pos [protected] at google octro inc txn #
[protected]
Rs 499 on pos (protected) at google octro inc txn#[protected]
Rs 3999 on pos (protected) at google octro inc txn #[protected]
Request you to kindly check and assist me in reverting the amount.
Thanking you!

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Update by Hari Sudan
Apr 08, 2018 6:49 am EDT

The complaint I launched was regarding debit of my account without my knowledge and involvement! Kindly persuade the mater and help me in reverting my money back

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K
5:06 am EDT

Google rogue scam company

There is a Company called UK SERVICES Today advertising on google that are ripping off women on their own. They are a locksmiths that claim to be in Aylesbury but are actually based in London. The guy turns up in a clapped out blue car that cant be road worthy . I had him to let me in to my front door and he said he would have to drill the lock out. I asked how much and if he had the lock to replace it and he said it would be £89.00 so I said ok go ahead. He then, once he had drilled the lock out, told me that to supply and replace the barrel that he had just drilled out would come to £214.00 including VAT. I obviously complained as this is not the price he quoted but he only dropped it to 170.00 knowing I had no choice but to agree. He did not offer an invoice only a photo of the payment receipt. I have since spoken to UK Locksmiths and they said they are getting weekly complaints about this company from women stranded that are being totally ripped off and basically held to ransom by this scam company. Apparently they charged a woman with her small kids that were locked out over £400 to let her in and change the lock. again this is not the price that they quoted. This company are totally taking advantage of the situation that you are desperate and then waiting until you have no lock on your door to tell you that the price is seriously inflated and you have no choice but to pay. Their site says that gaining entry is £59.00 labour and £19 for the lock. When I told him this he just made up a load of rubbish that that was just for drilling the barrel out and that the lock is expensive and time and labour. It took him 2 minutes to drill the barrel out with some cheap drill and then another 2 minutes to put the barrel in with 2 screws and he used the rest of my lock. The lock was just a basic yale barrel that you can get at B and Q for £20. Totally disgusted with this company and their attitude. When I told him that there was no invoice for the works he said that he was told that I was in a rush and didn't want an invoice. This is totally untrue, I was not offered an invoice only the photo of the payment slip for £170. I rang to complain again the next day and said I wanted an invoice as he is charged me VAT so should provide a VAT invoice. He ignored the request and when I said I would report him to trading standards he just said go on then.
This company are a disgrace and trading under false advertising and false promises, totally misleading the customer until it leaves them in a very vulnerable position where they have no choice but to pay extortionate amounts of money. When I spoke to UK locksmiths and asked how much he would have charged for the same job he said it would have been between £90 and £105. This is what I would have expected not the £214.00 that they tried to charge me and only got it down to £170 as I argued the point and insisted on speaking to the boss.

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3:11 pm EDT

Google unauthorised credit card deduction

Google [protected]@GOOGLE.com

Ref [protected]

This transaction is unauthorised

Upon checking my credit card statement, there is a transaction from google that I have NOT AUTHORISED. I have no idea what the charge is for. Please see the picture for full details.
I have sent a dispute to the National Australia Bank for further scrutiny and resolution.

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J
2:31 pm EDT

Google unauthorized debit card charges

Hi my name is Jessica Dexter! You are taking unauthorized charges to my debit card. I have notified my bank on my end! These so called charged you are taking will no longer happen. What a scam and absolutely ridiculous on your part and should be ashamed. There was $14.99 alone just this morning, who knows how many more. My debit card ending in #3315

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K
10:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google games etc

I am a senior citizen. I have had all kind games. Etc taken out of my bank account. On card ending in 3451. Since jan. Feb. 2018.. Now I had my cardclosed acct. I order new card ending in 6004. It has started again.. Please refund all my money. I am on a limited income. My old phonecwas [protected]... New [protected]... Help asap. Itvwas [protected]@gmail.com... Bank acct. Name freedom 1st 1645 webster st. Dayton. Ohio 45404 please help me... Karen robinson

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L
7:22 pm EDT
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Google gmail account

Ive had my account for years and most of my apps are linked to it recovery options are not working either they have blocked a much needed account ive simmited screen shots of activity and called someone claiming they work for your company and he accused me of leaving the us which i have not ever since the day i was born ive residing in the us only how can we fix this problem without attorneys because im getting very irritated sigmed kimberly cline my gmail thats been locked due to failure of pasword has been locked for 3 days and ive gotten nowhere with your company so far its [protected]@gmail.com

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2:04 am EDT

Google the swift life app

I have been trying to get my account recovered for over 2 weeks now by chatting to customer service. They send one messsge every 3 days and are now ignoring me completely. I have had no updates on my account and I'm even being ignored by the Swift Life twitter who I have asked to follow up. I would like some sort of update on whether I will get my account back or I'm just deleting the app completely because I'm fed up of waiting and being ignored. It shouldn't take this long. A conversation with customer service shouldn't drag on for 2 weeks.

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10:26 am EDT

Google unauthorized debit card charges

google *ironhide g.co/helppay# 02/23 AU Dollar 4.19 X 0.7852029 (exchg rte) was one of the transactions that I did not even know of. On Feb 26, 2018, I went to see my bank account and I saw Ironhide... I did not apply for anything like ironhide. Including *PeakGames g.co/helppay kept piling up on my bank account for $2.39 for almost every transaction. LINE Corp g.co/helppay# 03/09 AU Dollar 2.99 X 0.7859532 made me pay for March 9th and 10th. I am upset with the unknown transactions I am not aware of. Please... I need to refund my money because I cannot deal with this kind of issue on my bank account anymore.

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7:38 am EST
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Google google telepathic

I have been charged £13.95 on 13th Feb, March, January and December and not signed up for anything, it is listed on my bank statement as a debit card payment by Google telepathic. I am a single mum and need this money back as soon as possible as I cannot afford this and has left me in extreme hardship and I have no idea what Iv been paying for. My email address is [protected]@yahoo.co.uk and I would be great full of this can be dealt with immediately

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3:36 pm EST

Google constant phone calls to my business daily

Every day for the past 3 years we have received at least one and sometimes up to 3 phone calls per day wanting us to update our google listing. Although we have explained that none of the information has changed and does not need updated, we continue to receive calls. Although we have pressed 9 to be removed from the calling list on numerous occasions, we continue to receive phone calls. We are not going to pay $299 to update a listing that does not need updating.in fact, please remove us from being listed all together! We refuse to be held hostage by annoying and unnecessary phone calls any longer. If we are not taken off of the call list and these harassing calls do not stop, we will report google to every authority possible. Remove interwest electric, inc. Denver city, tx [protected] from your google listing and call list immediately!

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S
7:42 am EST

Google 2 fraudulent transactions google play store

Hi
I had 2 fradulent transactions happened on my Debit card with out my concern or otp as below on 28th February 07:58am 28/02/2018 OTHPG 805944967718GOOGLE *Netflix [protected] debit Rs 800. oo same day in evening time 4:54Pm 28/02/2018 OTHPG 805936645715GOOGLE *Netflix [protected] debit Rs 800. oo. Both are happened from GOOGLE *Netflix [protected]
Two times I lost inr 1600, 00 with out my involvement.
I never deal with this site for any transaction in the past.
Request you to help me, Please Refund my money

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5:26 pm EST

Google slotomania/playtika

Unauthorized charges and going back and forth with you guys over a year and slotmania just got back to me finally! they blame you, you blame them, yet you still have there game up, that i don't use. I stil yet to recieve a refund and nobody is doing anything about it! i am still waiting, and coveintly slotmania has no number in usa! fraud fraud fraud and google is fake and fraudlent too!

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D
5:02 pm EST

Google gmail

Pertaining to G Mail, my complaint is that email not correctly addressed to me at "[protected]@gmail.com" is being directed to my email account. Most of this is unwanted advertisements and are directed into my spam folder, some days with up to a hundred or more. One example is sent to To: [protected]@08qCM.VO88f.JNV33.__Rand(97; 190.45sb.[protected]@amfd02.alpha-mail.net. Please explain to me why a file extension other than @gmail.com is directed or otherwise misdirected to my G Mail account and how do I regain control of my email. many of these solicitations do not include a link to unsubscribe. Please help as I am very distraught with this issue and feel vulnerable and threatened. This also makes me question the services you are providing as to mail I send, Is it reaching whom I am sending it to or is this also being misdirected?

the following is just a small grab at some of the addresses that end up in my email. as you can see they are clearly not me.Please fix this ASAP
To: 97, 190.P48j.[protected]@amfd02.alpha-mail.net>
To: 97, 190.P48j.[protected]@amfd02.alpha-mail.net>
To: 7Dm95R7qMu.[protected]@8Fq1VO.alpha-mail.net>
To: [protected]@yahoo.com
To: [protected]@LG46r.Y2HB2.23eti.__Rand(97; 190.6p9r.[protected]@amfd02.alpha-mail.net

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Scary3
Henrico, US
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Dec 18, 2021 3:18 pm EST

amfd02.alpha.net continue to receive sexual implicit, dating requests etc via this extension on email--sent from. Can't get gmail/google to do a dang thing about it, it gets super annoying to continue delete, report over 100 a DAY. Why don't they put better filtering on incoming spam--especially sexual emails.

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About Google

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Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
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Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Exceptional care and service at fm ent was posted on Nov 30, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8762 reviews. Google has resolved 257 complaints.
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  1. Google Contacts

  2. Google phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
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    +1 (650) 623-4000
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    +1 (650) 490-4916
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    +1 (941) 607-0688
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  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
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