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Google Complaints 1500

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G
7:21 pm EDT
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Google google * telepathic

I keep getting these charges on my card for Google * Telepathic. I did not makes theses charges and neither did none my family members. So please take off of these unnecessary charges on my card it would be highly appreciated Thank You So Very Much ! Would mean a lot to me. This has been going on for about a month now I'm pretty sick & tired of it
- Gimel K. Arrebola

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J
2:49 pm EDT

Google unauthorized debit card charges

Here are the dates
9/13/2017
Google * igg mobilegame
Location: g.co/helppay, ca
Purchase date: 9/13/2017
Category: retail stores
There are 5 of these and now here are the prices
19.99
9.99
4.99
19.99
4.99
Thats just today!
Here is the ones from the 9/11/2017
Google *igg mobilegames
Location:g.co/helppay#, ca
Purchase date: 9/10/2017
Catergory: retail stores
This one is for 1.99
They are all the same now im just giving the dates and the amount
9/11/17-4.99
9/11/17-4.99
9/11/17-4.99
9/11/17-4.99
9/11/17-4.99
9/11/17-4.99
9/11/17-9.99
9/11/17-9.99
9/11/17-9.99
9/11/17-9.99
9/11/17-19.99
That is just this month I would really like it if you would just give me money back

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A
5:43 pm EDT

Google threaten to remove us from the internet if we do not pay them

This company calls NON STOP. They us there is a problem with our google listing on the internet. Then a representative comes on and tells us if we do not pay a minimum of $389.00, we will be removed from google and the internet entirely.

The call today came from a #810-4024. Above number on the phone was the #V90818241300021.

They call numerous times per day. I have 2 business and they call on both. Sometimes they call on my cell #.

How can we stop this?

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cocerned
US
Sep 14, 2017 10:03 am EDT

The best thing to do is to stop answering the calls, I get that same thing every few months when I somehow show up on the list again.

C
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cocerned
US
Sep 14, 2017 10:01 am EDT

This is NOT google, but some nefarious "company" trying to rip you off.

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C
6:40 am EDT
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Google google *telepathic g.co/helppay# ca

I have been getting charged 2.99 for I don't know how long without realizing it. No one in my family has authorized this charge and we have no clue what it is for. I would like for these charges to stop I have gone into my google account and deleted all of my credit cards and stopped all charges but I am still being charged. Please fix this problem.

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adventuretime1211
ID
Dec 26, 2017 10:53 pm EST

My eleven yo son got hold of my credit card. I now have a bill with lots of g.co/helpay# Gbr from google you tube for amounts anywhere from @$ 16 to $43 What's he been doing and can I get this money back?

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Googs19
AU
Sep 08, 2017 1:53 am EDT
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My eleven yo son got hold of my credit card. I now have a bill with lots of g.co/helpay# Gbr from google youtube for amounts anywhere from @$2 to $150. What's he been doing and can I get this money back?

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11:41 pm EDT
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Google unauthorized credit card charge by google

[protected]@GOOGLE.COM SINGAPORE SG has made an unauthorized credit card charge of $10 from my card and no reply from online support forms from their official links.

I clearly didn't make this payment and my credit card company refuses to help me since it is a clear transaction for them. Why google is doing such fraudulent things? And no support even.

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2:13 pm EDT
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Google pedophiles and rapists.

Dr. Frank Gitau Njenga, Martin Oduor-Otieno and Dr. Frederick Richard Owiti Pedophiles and Rapists.
Dr. Frank Njenga, Martin Oduor-Otieno and Dr. Frederick Owiti Pedophiles and Rapists.

Dr. Frank Njenga presents himself as Kenyan psychiatrist/businessman. He is, in fact, a pedophile and rapist who has done unspeakable things over many decades. Dr. Frank Njenga hires seedy PR agencies like the “Gina Din Group” to maintain his image (see PIC 1 Frank Njenga, Martin Oduor-Otieno and Bill Lay at the “Gina Din Group”), but Kenya does not own the internet. I will cite reports of Dr. Frank Njenga’s crimes that are still available online or available via archive.org.

Dr. Frank Njenga (Frank Gitau Njenga) was born in December 12, 1950 in Nairobi, Kenya. He is the son of Simon Njenga (Father) and Rahab Njenga (Mother). He is married to Elfreda Wanjala Madoka and has three children: Gerry Njenga, Natasha Kabura Njenga, Allan Madoka Njeng. (public information source: http://prabook.com/web/person-view.html?profileId=308159)

Kenya is a country where its president Uhuru Kenyatta—with the help of thugs like Frank Njenga—(see PIC 2 Frank Njenga and Uhuru Kenyatta) committed “Crimes against Humanity”. (source: https://en.wikipedia.org/wiki/Uhuru_Kenyatta#ICC_charges_related_to_2007.E2.80.9308_post-election_violence). Dr. Frank Njenga is a goon who is hired by corrupt politicians and businessmen to torture men and forcefully abort babies of women by overdosing them into a coma. (sources: https://kenyastockholm.com/2012/01/16/tit-bits-into-migunas-explosive-book/ http://diasporamessenger.com/2012/07/esther-arunga-part-2-dr-frank-njenga-forcefully-aborted-her-under-political-orders/ https://web.archive.org/web/20141104204049/http://www.jambonewspot.com:80/dr-frank-njenga-forcefully-aborted-esther-arunga-under-political-orders/ https://www.jamiiforums.com/threads/interpol-dr-njenga-violated-esther-arungas-human-rights.213430/). Kenya is infamous for its extrajudicial killings. (https://www.google.com/search?q=kenya+extrajudicial+killings).

Dr. Frank Njenga and his buddies Martin Oduor-Otieno (spamvertising on Wikipedia: https://en.wikipedia.org/wiki/Martin_Oduor-Otieno) and Dr. Frederick Richard Owiti are pedophiles and rapists. Dr. Frank Njenga drugs his patients, then rapes and molests them. There was a case several years ago where Dr. Frank Njenga and his associates brutally raped a little girl after she was drugged by Dr. Frank Njenga. The girl later disappeared. (source: https://www.complaintsboard.com/complaints/frank-njenga-kenyan-psychiatrist-rapes-and-molests-his-patients-c485828.html). Dr. Frank Njenga is the worst kind of criminal who drugs, rapes and molests children. Faced with dozens of victims, most of whom are very poor, he wrote articles telling victims of sexual abuse to keep quite because Jesus would do the same (you can’t make this up: http://www.businessdailyafrica.com/Should-I-speak-out-about-a-relative-who-abused-me/-/539444/1865296/-/s1m9xq/-/index.html https://web.archive.org/web/*/http://www.businessdailyafrica.com/Should-I-speak-out-about-a-relative-who-abused-me/-/539444/1865296/-/s1m9xq/-/index.html). He also wrote a book about what is sexual abuse and what is not. The book is called “Let's Talk About Child Sexual Abuse: What Every Girl and Boy Must Know!” (https://www.amazon.com/Lets-About-Child-Sexual-Abuse-ebook/dp/B00B912FZC/).

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12:04 pm EDT

Google fees taken from my account

I have addressed this matter regarding my account being debited, on several occasions my account was debited for different amount of fees of which I have no knowledge of how this could have happened and I have not received an answer. I have given you the dates and amount that were taken out of my account, $1.99 3 times $4.99 once and $99.99 and all of these transactions took place on August 22, 2017.

John Coon

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Keith Stickley
US
Aug 31, 2017 12:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have had several instances of this! Google are usually good at sorting this type of thing, it just makes you feel cheated though! I wrote an article just about being cheated and passing off, take a look here (comment if you will) The Menu Store Ltd — fake - deceit and defamation – the menu shop vs the menu store - passing off

Send me mail and let me know the outcome, KS :)

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E
2:13 pm EDT

Google my name is eric michael lamarche : this is for my legal family and the whole world legally legal ditto period.

My name is : Eric Michael LaMarche : And I am making this also legally legal statement complaint : To the factuality of reality that again do to the factuality of reality me and my legal family and everyone else throughout this whole world and god almighty planet earth is again being forced through this again routine of terrorist terrorism from again the same peaple that have extremely so many other time, s have force all of us god almighty holy righteously righteous legally legal victim, s through this extremely ungodly filthy unrighteous routine again of terrorist terrorism throughout this whole god almighty world and planet earth so please can you please work again with all the other company, s and corporation, s and business, s throughout this whole god almighty would and planet earth to put extremely extreme fast stop to this extremely satanic ungodly filthy unrighteousness from these filthy unrighteous peaple that are in factuality of god almighty holy righteously righteous legally legal reality terrorist and this is the computer laptop I am using know do to the factuality of reality my HP laptop was stolen from me again remember this is again the extremely extreme same old filthy unrighteous routine of terrorist terrorism that extremely everyone throughout this whole world and planet earth oh yes still do and dose know about and still yes again this is my laptop computer know ( Lenovo ideapad 100s - 14lbr model name 80r9 mfg date : 20V=2.25A MTM : 80R900FXUS S/N YD02C8ZK MO: YDNOB742300F MANUFACTURED FOR LENOVO PC HK LIMITED MADE IN CHINA FACTORY ID : YD AND MY LEGAL SIGNATURE IS : Eric Michael LaMarche . and today, s legal date is : 8/25/2017 and my legal date of birth is : 10/20/1963 . and my legal signature of my last four social security number, s is : 8075 . and again legally legal DITTO .

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Update by Eric Michael LaMarche
Aug 25, 2017 2:40 pm EDT

This is a legal statement and legal complaint and again legally legal ditto : my legal complaint again is for all of us god almighty holy righteously righteous legally legal victim, s and yes this also include, s me and my legal family also to and all the other also to god almighty holy righteously righteous legally legal victim, s throughout this whole world and all the other also to god almighty ho, .Y righteously righteous legally legal peaple throughout this whole world also to and this is also my account, s google account.S address also again to lamarche.Eric18@.Com so peaple post all your legal complaint, s about you also to being hacked into and hijacked into also factuality of reality i can, t even get into the world wide internet any more again on my laptop and there is extremely alot more still again going on, on my laptop computer again and still again and yes i am still again homeless in boston massachusetts and living at the pine street inn for homeless peaple in yes again boston massachusetts as said not only by me and my legal family but also in factuality of reality but by the whole entire world and god almighty holy righteously righteous legally legal planet earth just the extremely filthy satanic ungodly filthy unrighteously unrighteous routine of terrorist terrorism from the same peaple extremely everyone throughout this whole world and god almighty holy righteously righteous legally lewgal planet earth know, s who they are in factuality of god almighty holy righteously righteous legally legal reality and we all do know who they are and yes again a god almighty holy righteously righteous legally legal ditto again and my legal signature is : eric michael lamarche . And my legal date of birth is : 10 / 20 / 1963 . And my legal signature of my last four social security number, s is : 8075 . And today, s legal date is : 8 / 25 / 2017 . And again a god almighty holy righteously righteous legally legal ditto for all of us god almighty holy righteously righteous legally legal victim, s and peaple and all other righteous creation throughout all god almighty holy righteously righteous legally legal righteous creation, s again legally legal ditto period . !

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2:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google google customer support employee

Aloha,
I have been a google user for many many years now and I have never had any issues until recently. I have been dealing with identity fraud and my gmail account registered to my google account has been taken over a few times from this same person. I had called google support and spoke with an employee who clearly wasn't understanding what I was asking and was very rude. I am just trying to gain access to all of my accounts and for him to tell me they have to charge me to gain that access and proceed to be rude when I state that I didn't cause any of this and I just want access so that I may change passwords etc to keep this girl out of my life. He then hangs up on me. So I call back. As he answers I can hear him telling someone else it's her calling again. Of course it is. Why hang up instead of fixing this matter? So proceeding again on this second call he quickly hangs up again. For the third time calling he answers stating it is someone different. As I have had to deal with a lot of wrong doings on others behalf I simply asked for his name and if he had an employee number so that I may document this third call. Knowing that this was the same voice he stuttered in answering what his name was. He then tells me his name is Dominic Wills. However I am not quite sure if his is even his real name from the way he answered me. I am pretty sure it is the very same man in all three calls seeing how he had the same exact voice and the way he spoke. So for he third call I was also hung up on as well. They would not assist me in retrieving or gaining complete access into my google gmail account stating I would have to pay. Not even stating the amount they wanted to charge me. I have access into my google gmail accounts on my phone but one of them when I try to change the password is stating it's not the right password followed by all the info including my second gmail account even attached to it, it's stating they cannot verify this is my gmail or google account. If it lets me into both accounts on my phone why wouldn't it let me in on one to change password through website? I just want access to fix this please and would just like to inform you that it is not professional to hang up on someone especially having to deal with many more issues caused by identity fraud. I know the identity fraud has nothing to do with y'all however I would like access into my own account please so that I may block this person from gaining all my information repeatedly. So to the rude employee I would like to inform you DOMINIC WILLS that it is very rude and unprofessional to hang up on a customer when they ask for that support especially seeing how you are working in the google contact support. Customer service or support for google apparently is not where you should be employeed! As for google I am thankful for your services all, except this one very rude employee.
Aloha and have a great day!

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3:44 pm EDT

Google gcp help pay

Hello:

I'm Reinaldo Pereira and my credit card status show 11 micro pays in this weird app from 14/8/2017 to 18/8/2017. I'll attach a photo capture from my credit card status referred a this problem.

I don't understand what type of app is this, in my smartphone I only use basic features. My family and I never authorized this transactions, I'm troubles for pay how this stupid cheats.

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caco
CL
Apr 23, 2019 3:06 pm EDT
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hola como estas? bueno me comento que yo page gcp help pay. cual programa o de juego. dame la respuesta

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K
7:59 am EDT

Google google play store

We made a one time puchase for Rs. 50 on this playstore using my debit card, but to my surprise there has been multiple deductions forRs.50, Rs.400 and Rs.80 from 16 Aug 2017 to 22 Aug 2017 amounting to Rs.4080 deducted to beneficiary GOOGLE *SERVICES g.co/helpp.
When I complained of the same to google playstore help, they had the nerve to tell me that all charges were legitimate and offered to refund Rs.400/- (ie 5 transactions). I woul like to ask google why did they refund five transactions if all charges were legitimate. This is whole sale cyber crime looting small amounts from millions of people like me which will result in total amount unimaginable everyday.

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3:54 am EDT

Google regarding recovery

My account [protected]@gmail.com was hacked because my girlfriend gave my account details to someone in order to log into one game. This user changed all of my data such as my phone number, my password, and even my other email. I would like to return my account because there are many emails I need and this is my main email. Please someone help me.

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2:18 pm EDT

Google unauthorized charges to my bank account

On August 21, I received 4 charges to my bank account. There are 3 posted charges of $20 each, and I posted charge of $12. I have no idea what these charges were made for, but I did not authorize them. I was never informed that I would be charged for anything.
Thank you for promptly refunding my money that was taken without my knowledge and without my consent.
Cami Klingonsmith

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10:02 am EDT

Google credit charge and foreign fee

I reseived a credit charge on 8/17/17 for $5.65 and a foreign fee of $0.16. Description is GOOGLE*You Tube Videos g.co/helppay#GBR.

I did not receive an email of this charge. I happened to check my bank account and noticed the charges on my credit account ending in 9629. I have called the bank, however I was told to contact Google. I was given a
1 800 number that did not work.

I don't have a google account that I'm aware of. My number is
[protected] and email is [protected]@gmail.com.

I would like to know how or who made this charge.

Thank You,
Ramona Cuaron

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4:07 am EDT

Google no privacy

Why there are no any security questions while registering?
It would simplify everything when you can't log in. I think I filled out 600 forms trying to enter my account, but it still can't verify me. And this is strange because I know my password, I didn't change it.
They can't help me, they use stupid macros when answering and so your problem will never be solved.

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Theresa Badilla
US
Oct 29, 2019 11:52 am EDT

What is maksym view mountiancaus?

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B
6:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google a charge to my old debit card on the 3rd of july

yes my debit card was charged while i was in hospital. here is the info from my account, 07/05/2017 DBT CRD 0000 07/03/17 [protected] GOOGLE *Ep 1600 Amphitheatre g.co/payhelp CA C#*2804 (4.99) I want to know what was bought where it was sent and who ordered it . and i want my money back the card is now terminated because of this theft of my money. and i want a check to refnd it back. that was money needed for mdicines. I want to know where who and what was purchsed and to whome it went to name and addy and a phone number and what they bought. if i don't get this info i will seek legal help and you will be held accountable for being an accomplice. I want the money back asap you can email me at [protected]@aol.com for my name and adyy to mail e the money back and we will then forget about whole incident once my money is back. Becuase now my ard has been canceled

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5:10 am EDT
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Google google *outfit7 unrecognized transaction

Few minutes ago I received an email alert form my Credit card as this
"
Dear Cardholder,
This is to inform you that,
Rs.6, 900.00 was spent on your SBI Card no. ending XX3970 at GOOGLE *Outfit7 on 20 Aug 17. Remaining credit limit: Rs. XXX
"

I am really shocked to see this as I hadnt initiated this transaction. I believe something wrong is happening with Outfit7.

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1:15 pm EDT

Google I am complaining about having money taken from my bank account that has not been authorized. over $135 taken.

On August 18, 2017 in a total of 9 transactions totalling more than $135 was charged to my bank account from: GOOGLE *BNEI / g.co/helppay#:

(5) with a charge of $ 0.99 each,
(2) with a charge of $33.99 each,
(1) with a charge of $44.99, and
(1) with a charge of $17.99.

I want these charges deposited back to my account and an apology from Google for allowing for charges to be taken from myself and it appears from so many others.

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8:37 am EDT
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Google google "telepathic g. cohelppay#

My credit card has been charged 3X . 07/27/2017, 07/31/2017 and 08/07/2017. Each transaction is at a charge of $2.99. I have not authorized these charges and would like and explanation and refund. I don't appreciate having this happen, as I bet anyone else does. Please, get this taken care of or other matters will follow. I'm diligent at watching my finances and my family depends on every dime.

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Krzysztof Lipski
US
Nov 13, 2017 9:18 am EST

I had same on my phone, and it looked like app "Unfollowers +" was charging the card after free 3 days of function that liked posts on Instagram in background.

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Kkcurles4
US
Sep 07, 2017 12:11 am EDT

I too just noticed that same Telepathic G. co looks like they have been pullimg out $2.99 three times monthly for over 4 months now. Has anyone resolved this issue? Please help!

O
O
oscar vega
US
Aug 27, 2017 4:15 pm EDT

I'm getting these too

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K
4:53 am EDT

Google spam filter

Why doesn't the spam filter work properly? I got many mailings I'd like to read in my inbox. But most of them get to the spam. Such as Booking, eBay, Amazon and other huge sources. I have to select each letter and redirect it to my inbox. Every single day I do the same thing. How does it work? I never marked them as spam, but they keep getting in there. Even personal letters.
Who can explain what's the goal of spam if I can't decide what's really spam and what's not?

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About Google

Screenshot Google
Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
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Ensure you follow these steps carefully to effectively file a complaint against Google.

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Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Google is a vendictive monopoly company that acts like a dictatorship was posted on Nov 5, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8761 reviews. Google has resolved 257 complaints.
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  1. Google Contacts

  2. Google phone numbers
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We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

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Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.