Google
Reviews and Complaints

Hello,

Have many many things is not true in that invoice. Kindly see my attached
And, more problem is : all client information is not fake ( not exist this email : nino.akhieve@gmail.com, not exist this number also : [protected] ) . I do not know WHAT IS BAD PURPOSE OF THIS POST?

Nino Akhieve, you registed : you are Georgia, but as i see : your post origin in Vietnam. Please stop this act. You can not do good business by stupid act

All customers, be carefull, and please search and understand everything right

Regards,
Googlehair

Please take note that illegally google midas have make auto deduction to my bank account without any permission given by me. This have been happen 4 times and the deduction are USD 1.18 = RM 4.16.. and i had already make a police report on this matter. Don't make any deduction illegally on any other BANK ACCOUNT of any person anymore. Please take ASAP action on this matters.
Please do check this code of transaction and take ASAP action on this.
Transaction code: T10539 at 6:29:9PM on 13/06/2017
Transaction code: T44776 at 8:28:55 PM on 21/06/2017
Transaction code: T44910 at 8:35:09PM on 21/06/2017
Transaction code: T44936 at 8:36:53PM on 21/06/2017

I finally took a look at my bank statement and the only thing i Knew i bought from google was music. I dont play game and i Dont how long this has been going on

I have over $100 or more of charges from google midas I know nothing about, how can I get in contact with them to get my money back, that was my personal money and I am very very upset.

Google Midas have on numerous occasions, charged my credit card and failed to supply the services that are being paid for. Further, they have charged the same amount twice without my authority

Hi,

My name is Mitulkumar Vyas and I just seen I get charged $ 44.94 plus $ 2.53 from GOOGLE *Midas GOOGLE.COM/CH. I cant remember any thing I sign up for so please explain why should I have pay for that so please explain what I charge for and resolve the problem I got .

Mitul Vyas

I have same problem - did this get resolved?

I just noticed that three $49.99 and one $1.00 charges were made do my card.

I'm puzzled and feel lost :(

what is google midas? and how can I contact them about all these 99 cent charges on my debit card?

Google is indeed an EVIL company. I have no doubt there are many "ghost" clicks that cause small businesses money.

Google cannot tell you much information on who is "clicking" on your ads, yet we read all the time about how much information they know about everyone.

I look forward to the day they get sued for bilking BILLIONS of dollars out of small (and large) business owners.

I went into my Google Adwords account that was set up by my assistant back in July. She had put together an Adword campaign and I assume when I went back into the account on April 5th to simply use the keyword planner may have accidentally initiated the campaign.

Two days later over $700 was billed to my credit card for a campaign for a domain that not longer exists and for a company I don't work for. There were no conversions and clearly Google can see that the domain didn't even redirect on the days the campaign ran. Simply a 404 error. Even knowing this, their Indian call center was adamant that I owed the money.

Want a scam. No notification that a campaign was started, no previous billing on the account, a campaign linked to a dead domain, and no conversions and they still want to collect. Clearly this was an error and the dirty bloodsuckers still want to collect over $700.

Google Adwords is a rip off! Signed up to help a small business with the promise of not being billed over $26 a day and not to exceed $760 a month. Then the billing started first few days were under the $26 limit then it starting exceeding the limit so the service was cancelled. As soon as it was cancelled it doubled for the last few days now Google Adwords expects a payment which is not ethical. What a bunch of cheats.
They are misleading and a fraud as far as I'm concerned.

Google is hard to fight against. Here is a letter I sent them 02/21/2018. Still no response:

Mr. Veresh,
To date we have not resolved the dispute to my bill.  I wish to resolve this matter and continue this business relationship.  Here are my complaints regarding the service my company has contracted with Google:
Note that our adwords account is a call only campaign.  We are charged when a customer clicks and calls our company so that we may offer the service.  I am the only person answering the phone calls.  I am the administrator of the online adwords account.

1)  main complaint - for example, on any given day, google says and charges for 5 clicks they say i received.  on that day i only recvd 1 call.
the 5 clicks were NOT translated into 5 calls.  How do i know that the google algorithm does not automatically generate "ghost" clicks in order to charge? 

specific day - Jan 11, 2018 google says i had 48 impressions and 6 clicks for a charge of 4311.  i received only 2 calls.
Jan 7, 2018 google says i had 29 impressions and 3 clicks for a charge of 20.14.  i received only 1 calls.

Jan 31, 2018 google says i had 60 impressions and 9 clicks for a charge of 66.08.  i received only 6 calls. (this was a good day but those extra 3 clicks i am being charged for cost me nearly $40)
This is my problem.  Google has the smartest engineers in the world and they CAN find a system that uses the customer's phone numbe and verifies that a call was made.
I believe that your algorithm charges for multiple clicks from the same device (IP address).  This is not fair to the customer paying for the click. 
2) the billing statement is intentionally vague regarding the time of click, search term used, etc.
This makes it hard for a the client paying for the click to verify it as real or a 'ghost' click generated in order to charge for it.  on a simple website paying for leads, the algorithm appears to always reach the daily budget indicated by "packing" the site with generated 'ghost' clicks in order to charge the maximum a client indicates he wants to pay.  On a small site, with a small budget, most clients just blindly pay the bill.  Multiplied by the thousands of users of adwords and adwords express, this adds up to millions each month.
I am one little business owner who will happily pay google for each call recieved. I do not want to think google generates revenues by creating ghost clicks. 

"Do no evil" is the mantra for Google.  Please review/scan/scrutinize my bills for the last two years and help me correct the overages that I paid.  Please change the ad display algorithm for campaigns that utilize the 'call only' to charge ONLY when a call is generated.
I may be reached at [protected] or personal cell [protected].
Thank you,
Joe Aleman III

This company has robbed me! I had 53 unauthorized transactions to my account equaling up to about $200.. All in one day 7/19/13 I have no idea how.. I had to cancel my card..This is ridiculous.. Does anyone know how I can get reimbursed?!

These people have taken 1800 dollars from my family in fraudelent charges why is it still happening

I am also a victim of this. Unfortunately, my dad handles the credit card and he didn't notify me of how often it was happening and when I looked at the credit card statements, I realized that it has been happening for months! They are noted as charges that my roommate possibly could have made, but she hasn't had a phone for a few months and I haven't had a Google phone is over 1 year. I plan on calling ASAP, but I am worried about the charges several months back.

Google has charged my credit card over 100.00 in charges that I did not approve of. My underage daughter purchased only one game with my card, and they continued to send her games that she thought was for free. This company should be shut down!

I am also a victim of this. may that small amount you took from my account make you rich that you will not steal again.

I would like to know who handles this Google.com/ch crap. I never authorized anyone to take money out of my account. I want my money back. I have always up held google to high standards. You all are thieves, which goes to say that I will never use google again. I want my money back and Google should never use my name or card again. If need be I will change my credit card number.

I unable to open Google groups.i repeated Mobile still facing same problem for the 3 months.please resolve problem ASAP.

I urge you to choose a different word for this option. There are a number of adequate alternatives in the expansive English language and I don't think we need another opportunity for people to press a "kill" button in this world.

I try to watch a video on CNN, Britbart or other news web site and video ads overtalk the news video I'm watched.

Also, video/audio ads that start up automatically while I'm looking at a web page.

THESE THINGS ARE MAKING THE INTERNET BROWSING USELESS!

I was installing Real Player update on my computer & low & behold Google Chrome was installed with it without my permission! It's a sneaky way to promote a faulty product. Many member of my family have had problems with Chrome & my husband has has to uninstall-I don't want a faulty product on my PC.

granted google chrome is far superior to ie but still the shockwave crashes are getting a little out of hand. we dont watch tv, we have hulu. so every night at 9 we sit down and atch a movie or a couple of shows and chill, unless we see that annoying cartoon character pop up and the screen says shockwave has crashed. (again.. and again... and again).

I changed to Chrome from Firefox 4 yesterday and youtube worked fine yesterday. Today however Youtube won't work properly in the chrome browser but will in IE browser. Is there anything I can do because I like Chrome otherwise.

my chrome browser is not functioning. when i click on chrome icon in programme menu nothing happen. i try to remove, but situation same, and when i download and it and execute to install there is nothing in it.

Can I 'fix' Google Chrome so it doesn't take over and over lay my task bar? I stopped using it months ago and I am using Firefox (which I am not thrilled with), but refuse to have the new Chrome take over my screen.

I have been dearly disappointed by...pretty much everything about this stupid website, I try to log into my account on Deviantart.com but it doesn't let me in it just keeps saying, ssl connection error, and won't let me on, yeah, nice internet, i hope this stupid browser goes out of business...

when i downloaded Google Earth i had already had Google chrome as a browser. It re-downloaded Google chrome and set it as my default browser when IE 9 had been i took me a while to figure it out but then afterward all my Google chrome apps i had added were gone.

I was charged $109.00 yesterday on my card which overdrafted my account! I am calling the bank and police! I am filing charges because there has to be an IP address for this! I will find out and prosecute!

I have been charged an authorized debit from my credit card account several times from January 2014 onwards. I never downloaded anything. I have no idea what this is and would like to know why it has been charged.This charge was almost AED 4.60. Kindly check into this matter and sort out the issue.

I have been charged AED 4.60 on several occasions for google midas. I have no idea what this is and would like to know why it has been charged.

Just found out I have had 71 charges of .99 and 18 charges of 1.99. Those are not including pending charges that I have of 13 more .99 charges and 2 more 1.99 charges. I had to cancel my card effective immediately because it looked like there was no end in sight. This was over four days time! I can't file a complaint about the pending chargers as of yet because they are pending but that money is still already showing up as money I can not use in my account. Never ever again will I have a card attached to my phone to purchase anything!

I have been charged an authorized debit from my account and nothing I try helps me. I have tried contacting King.com no phone number. I tried contacting google.com and no customer service number and the number for headquarters is a joke. This charge was almost $50 just for playing a freaking game, unbelievable and I want my money back.

Yes, these were fraudulent charges. I explained everything that happened, and they still refused to reimburse me. I think everybody needs to be warned about watching out for Google play and when purchasing anything from any of the Google services! They have become far too big, and they don't care if there are fraudulent charges on customers' accounts. Nobody seems to oversee enforcing them do the right and ethical thing. I think all 1300+ people who filed complaints and were told there was evidence that the disputed charges were not authorized. should report their problem to the BBB, FCC, and the FTC.

I did not see any Google play employee here on the day all these other charges occurred. If there was, they would witness 3 authorized purchases and not 13!

My son asked if he could make a charge on my debit card for a game he was playing and he was to give me cash. I said yes. He came back and asked me two more times if he could buy something for his game and I said yes. I put the card information into the purchase area and then as soon as the purchase went through, I deleted my card and somehow, I still got charged for the 10 other charges for $386 total. When I got my statement,

My son did not make those charges and neither did I all but the original 3 were charged by somebody who evidently got my card number before I could delete my card from the system.

After all, hackers, thieves and liars have perfected their dishonest ways. They are in every job, every corner of the world and every ethnicity/walk of life!

The charges came from "GOOGLE *37 GAMES [protected] CA", "GOOGLE *UPWAKE Mountain ViewCA" "GOOGLE *UPWAKE g.co/helppay#CA", Dishonest people have very clever ways to steal information and over their tracks.

Notice some sites have phone numbers and the others do not have any contact information. That’s a scam artist making it appear to be legitimately a well-known businesses like Google. Also, why does 1 game have 3 different places to charge fees? This is sketchy at best!

This is extremely odd to be coming from Google because I've never had any problems with Google until now where my account was hit with 5 charges from Google Activision of $5.29 each on June 11th, 1 charge from Google Activision for $4.29 on the 10th and another 5 charges on June 9th for $5.29 each coming to a total of $57.19. My battle with Google has just started. Aside from Google I've had allot of what I call DOT.COM SCAMMERS charging my debit account and none authorized charged. These DOT.COM are the following plus more: PLEZZEE.COM, WSHFVS.COM, ASIACSV.COM and others. PLEZZEE.COM took $272.71 of which I lost the battle on.

I ordered a CD $1.95 received the CD and my Norton Antivirus said Trojan Virus on CD. I immediately took it out and emailed Google. No response. Come to find out they have debited my account $72.79. I have called [protected] and the call center has cancelled my account (account that I knew nothing about) but I have to send a written letter for refund to 970 West Broadway Ste E347, Jackson, WY 83001. Just wanted to give any information that you may need to get your money back. I have also stop payment this Debiit Company with my Bank.

Robert Morris
Efland, North Carolina

total rip off. first charge $1.97 for a cd that never came then
was charged by googlechest $72.21 on 5/12 for what I don't know
then from safelock id $38.84 on 6/4

total of fraudulent charges $113.02

My bank account was charged $72.21 when I called the bank they told me that this number [protected] has charged my account. I called the number and they told me they were from Google Treasure Chest. I have never heard of them, nor ordered anything from them and did not authorize them to take money from my account. They told me that I would be refunded the money. This is not a scam, it is definitely fraud. I have no idea how they received my bank account number. By looking at all the other complaints, this company needs to be shut down!

I received two charges on my bank card for 3.99 from a company called auxbrain and i have no idea who they are and never gave anyone permission to withdrawal from my account how the hell do I resolve this.

I was charged a $72.21 which was deducted from my account without my permission or knowledge until I checked my account. I tried calling the number that showed up on my account and all they wanted to do was to give me an address to mail a letter to get my money back. This is crap!
I want my money returned to me immediately. I will be turning this over to the authoraties for further investigations.

I signed up for this and authorized a $ 1.98 charge. The first month i was charged $1.98 and then the second month i was charged $98.00 without my permission. When i tried to contact them the site was no longer there.

I was too scammed by the google sucess kit. After I paid the dollar something for the "kit" about 7 days later I was slammed with a charge of $67.00 on my card. which caused my accounts to mess up!

I called and nicely asked for a refund. Some guy named Leo was VERY rude for no reason. These are his exact words "There is no point in this conversation, so we might as well just go our separate ways" and hung up? Okay thats great customer service

I had other charges on my card for network agenda and some other people. Even after I cancelled I still got slammed with another charge.

I just called my bank and cancelled and re ordered a card. I HIGHLY recommend you all do the same so that you never have to worry about that again

Its a shame what some people are doing to make money. Its ridiculous that I had to cancel my card just to get them to stop taking my HARD EARNED money. I hope this helps!

The "google treasure chest" offered a CD/DVD for $1.99 that would provide you with information on how to make money on the internet. I was under the impression that $1.99 would be the only charge associated with this. Subsequently, I have had approximately $200.00 automatically withdrawn from my checking account from other advertisers that are associated with the Google Treasure Chest, (e.g. Reservation Rewards, Safelock ID, etc.) In each case I have had to call the telephone number associated with the withdrawal from my account and demand that the account be closed and that the refund the money withdrawn. This appears to be one huge scam to dupe unsuspecting people into losing $1, 000's of dollars before the mess can be straightened out. I have since canceled my debit card and restricted access from any of these theives.

My Hotmail have been block for few day. I try to unblock but i dont get code line from hotmail because the email that register is not right. Now the email is emillyn68@yahoo.com, my email is emillyn68@yahoo.uk.co. I have been trying to make complain to hotmail ask to unblock my account but i cant get hotmail complain email add.

Can you help me send me hotmail complain email add so i can make complain to change my email address.

Thank

I hate your new set-up. Message reading screen needs to be wider, where I can read whole message at once. Why do you make things so difficult fo your users?

My email account has been blocked today and I am not able to open or log in my e mail account. I tried many times today and changed my password many times but in vain. Could you please assist me to reach my hotmail. Thanks a lot