Google
Reviews and Complaints

i went on-line to fill out appl for make 3, 500 with make google cash, but i called the next day to cancel the person said he would e-mail me a complaint form, so i went to my e-mail add but no form was there i called again during the said buss hrs no-body picks up phone recording office hrs are closed.

Please sir, do not take more money from my account! The PC that I use will not let me access support@makegooglecash!

I have an account with Makr Google Cash That i would like to cancel

Nate Hudgen [protected]

nate.hudgen@sbcglobal.net

Trird to cancel but still being charged on credit card

I can relate, my web designer 499websites.com 360 networkservices inc has disappeared and does not respond. Karim from customer service gave me an estimated time frame of 5 weeks beta version It has been 7 weeks now. I do not know what my options are please Help. I have paid all upfront cost in advance and have no chances of getting any monies back.

I checked my bank account this morning and noticed a recurring withdrawel from my bank account yesterday so I called my bank to find out what the charge was for. I filed a claim to dispute the charge and was given a number by my bank representative to call to cancel so I finished up with my bank claims representative and called the number that Make Google Cash out of UT attached to the withdrawel. The automated operater says "The number you have dialed has not been assigned yet". Fancy That! "Make Google Cash" gives out non-existing telephone numbers to banks and consumers so that neither can call to cancel or dispute the charges. I, then, had to call my bank claims rep. again and she took the necessary steps to ensure that they could not take any more money from my account, and I was also given the numbers for Identity Theft Prevention and BBB. I had an issue with "Home Income Cash Machine" last month and since I haven't ordered anything on the internet other than signing up for Netflix. I'm pretty sure that "Home Income Cash Machine" and "Make Google Cash" are related. I say this because they were going to charge me $47 last month plus another $355. However, my bank rejected the withdrawel because of the amount. I'm upset but I also look at matters this way. I earn my money honestly and God is the one that has supplied me with all that I have and need. He doesn't take kindly to things like this, and I'm confident that those who steal from people like the jokers behind these scams do-He will deal with them Himself. I have done my part in writng this so that others are made aware of the b-s that is on the internet, and have taken the precautions necessary to protect my own interests. I recommend that you do the same. If you want to start a business on-line, and need the tools to set up a web page etc..check out the programs that you can get for web design etc at places like Office Depot-Office Max or Best Buy perhaps. You don't have to spend hundreds or thousands of dollars to start a business online. The program probably also tells you how to go about setting up the search engine, domain...and gives ones that are reputable. God Bless!

I have an account with google cash that i would like to cancel ASAP.thank you stewart bush [protected]-wakjob01@yahoo.com

thanks, you saved me allot of time and money!

I ALSO AM HAVEING TROUBLE CANCELLING

If you paid for the materials with a credit card ..that
is where you will action ! If you didnt ..just keep trying and call the BBB and the Governor's office.
Dont laugh Govs dont want any trouble !

My son ordered the "FREE" information kit for google money tree and asked me to take a look at it. I was worried, so went online. I read the fine print, and since he never signed up officially he thought he was okay. NOT! They took the funds out of the bank anyway, $72 that he does not have to throw away! He had to cancel his bank card just to get it to stop!

Just to let everyone know, I called the customer service number and threatened to contact everyone on this page and file a lawsuit and they refunded the entire charge plus the shipping and handling. I would do this asap!

My compaint is the same as everyone here...Unfortunately this doesnt look like a fight I am going to win. Its horrible how a company can profit when NO ONE can say anything positive about them and they have charged hundreds, if not thousands, of people for absolutley nothing. Not even the BBB(Better Business Bureau) would answer my email.

This company is a total fraud. I paid $3.88 S & H only for a CD and nothing else. Two withdrawls of $72.71 later I was informed by my ban that there in nothing they can do. The phone number they give with the withdrawl IS NOT the same that you get. The fine print on this company that the banks can't even find it. BEWARE nothing is ever free.

paid for on my credit card for the google money tree. I was issued a user name and password to log in and no matter what I did I was not allowed access to the site.

The Google Money Tree is a total scam. I sent my CD back the day it arrived and I have had two lots of $90.00 CDN taken from my bank. They will not refund me either. Please file your complaints to the Federal Trade Commission. To try and stop others getting sucked in.

I was charged $72.21 from google money tree. Had put in for the free merchendise. Got a call from someone named Steve. Told him I didn't want it. Never heard anymore untill I got a charge on my credit card. Called Google Money tree. Was informed to bad. That's my problem. Called the credit card company. Apparantly it's in dispute now. Is this a scam being run by Google?

i received a 7day triel and 2 days later they charged my account 89.00, I had only had the trial sample 2days, I still have the samples that were left

Signed up for information to work at home. Was told I had a free kit but needed to pay shipping. Ok, $3.80 didn't sound like I was going to be taken to the cleaners. Never received the product, or an email to confirm the purchase. This was two weeks ago that I signed up for this and now today I notice a 72.00 charge on my credit card. I called up Google Money Tree to get my money back and was told that there will not be any refunds given. That I had plenty of time to cancel the account and that I should have read the very fine print before I signed up for the product. The customer service rep then hung up on me and now I need to get with my bank and file a fraud charge and a hassel.

Yes, I bought into the Google Money Tree scam that was offering work at home statis and a package that was spose to contain materials that would jump stat my career. I paid the 2.00 dollar fee and was charged 75.00 dollars on my account. Any one have suggestions on how i can go about retriving my money or anything or is it something that you bladently lost. please email me for suggestions Nic24_g47@yahoo.com. thank you

there is a similar issue with other products available on the internet. the same happened to a friend of mine for an e-bay sellers kit.. dont' know who's the vendor for this one. The way they justify it in the end is that $1 or whatever the initial charge was, is the price and the monthly recurring is their subscription.

in short, the only way to protect yourself is to read the details/fine print on the agreement, for all such software or services, before you buy from petty vendors, and try NOT to use your CC info with them..

I live in Canada, Mississauga. You are right, they have done exactly the same thing with me...I authorized them only for $1, for one time...and they are keep charging me and the total comes around CAD $ 50, every month...If you have any idea how to stop it plz let me know...rayhaankhan@hotmail.com

I recently ordered Google Money Tree disk for shipping charges. $4.97. I was puzzled to see an additional charge of $92.21 from Google Treasure Chest - for what I don't know. I have contacted my credit card and will have them pursue this issue because I haven't been able to find an address etc. for this bogus charge.

well I sigh up for google tree 6 for the amount of 3.88 which was
OK but further on I was send a charge of 72.21 which I did not and
did not even got the CD and received nothing for the 72.21 which
was charge twice so far and it seem there is nothing I can do.
Any thing to get number of card and there it goes . I am sorry to
see google which is a very honest company and something happen.
The way it is set up nothing I can do can you help me finding some
solution I wont to cancell all touch how do I do it

Hope to hear from you Email Claudefern@gmail.com

I received my Amazon .com Visa bill for 1/27/09-2/26/09, and again was charged for Google Treasure Chest 2, for $72.21. I had received the same charge on my 12/27/08 - 1/26/09 bill. These are unauthorized charges. I have no idea what it is for. I need this taken care of as soon as possible. Thank you.

I apologize, the correct email is caroleanns@aol.com

I have had the same issues as other consumers complaining about google treasure chest. I had to cancel my current debit card so they can not do it again! I have written a letter to my credit union to reverse charges and waive my overdraft fees incurred. It is fraudulent activity if your not receiving product or service and the company is snatching money out of your account. I would like to begin a class action lawsuit against this company because of the deceptive practices and to protect other consumers. Please feel free to write me at my email mscaroleann@aol.com

I had the same thing happened to me, I was charged on my credit card and never applied for.

yes i just recieved the same on my bill as well and need this taken care of. what kind of people would do this to others accounts. need fixed asap thanks

The same thing happened to me. This is a scam!

READ THE FINE PRINT!

I have the same situation. I have a charge on my card for $72.21 from Google Treasure Chest 2. I don't know what this is either. Did you get your money back? I want my money back!

Along with many others, I have been charged for "Education" on my Discover Card $72.21 in addition to a charge of $3, 88

There should be a class action suit brought against this group.

I dont know how many other have been through this same process. I contacted google tree to get a refund for my charge of $72.90 and the representative did not want to. I asked the rep to speak w/ a supervisor rep states to me that the supervisors dont take call. I then asked the rep the name a number o supervisor he states company policy days he cant give that info. ask rep the name of their company he could not name the company. I had to open a dispute w/ my bank to see if they could reverse these charges. I let them know it did not say anything about that type of charge at the website. The rep also told me that I had access to some members only list and i should have received username and password in my email address. guest what checked my email there was nothing there. Did an one even get that package they paid $3.88 for?

For the past several months we noticed a charge against our checking account monthly. It comes from Google Tree. We never suscribed! Having trouble getting funds back, and stopping charges.

google tree customer service is based in draper utah at a company named platinum teleperformance 405 e 12450 S. they do customer service for a number of these scams that are all the same, just use different websites. The employees are trained to not give any refunds even when a refund is do. Only way to get a refund is to return the disc that is sent, but most of the time you are lucky if they even send one out. As for not being able to talk to the supervisors, they don't exist. They have "managers" but they are nothing more than the person sitting next to them on the floor.

Google Tree is an outright fraud. After obtaining your bank card information for a seven day trial offer they will then keep on debiting your bank account each and every month for $72.21 ignoring your original cancellation order and not ever return your money, nor reflect your money back to your account. About the only way to stop these crooks is to change your bank account.They will not refund your money and they give the name Google a bad name for what has otherwise been a reputable company. These people are outright "FRAUDS" and "CROOKS". A class action suit needs to be brought against these charalatans and put them out of business. These people are totally unscrupulous and would literally rob their own Mothers. Earnest B.Parker 3/02/09

Google Tree is an outright fraud. After obtaining your Bank card information for a $3.88 debit with seven days to cancel, they will still debit your account for $72.21 each and every month and about the only way you can stop them is to change your account. They will put you off with every excuse known but not give you any refund and will continue to rip you off every month. They will not refund your money . This is a scam having nothing to do with Google. These "CROOKS" need to be stopped at all costs. Do not, I repeat do not fall for any Google Tree work at home program. These people are totally unscrupulous and would literally rob their own Mothers. E.B.Parker Nauvoo, Alabama 3/02/09

I got credit card report today, and saw unauthorized charge $3.88 from google tree. I have never order any product or never subscribed any thing. So, this is a scam. Just let you know that I also never got any packages.

I sadly signed up for $4.95 google kit ON 5/29/09and now was charged $67.00 ON 6/8/09 to become a member. I called their [protected] and they stopped the monthly charge for $67.00 but will not refund the $67.00

SHAME ON THEM.

THEN... ON 6/10/09 I GET THIS CHARGED TO MY CHECKING ACCOUNTCHECKCARD 0609 WEB TOOLKIT [protected] UT 24559309160900011833792

SHAME ON THEM! ! ! !

T

I authorized $1.00 to be charged to my credit card for a "success kit". I did not receive the "success kit" and my credit card was charged $29.95. Also my credit card number was given by Google to an Identity Security company who charged $9.95 a month to my credit card and a fraudprotection company that charged $4.95 a month to my credit card. Who is protecting us from the fraud protection companies?

I have been recieving unauthorized charges to my credit card because of applying for a $1.00 charge for the trial of the Google Success Kit which I never recieved. I have since been charged repeatedly and I am on unemployment, and cannot afford these fees that are basically just ripping me off for nothing. I want it to STOP now!

I recently signed up for a $1 trial to google success kit. More money than just $1 was charged to my credit card. The first transaction occured in March, 2009 for an australian dollar amount of $42.54. Then again on 8th April, 2009 a second amount of $42.54 Australian was charged to my account ($29.95 American). I have received no information about the kit via email or post. I would like a refund of all monies taken.

after paying the fee for the start up kit it was never recieved. There for I would like to cancel my subscription. This is only the next day and I did how ever read your disclamers in the small print. and I know about the fee's but also it states you have like 4 days to a week to cancel to avoid being charged. I really hope that my subcription is cancelled and taken care of before any unauthorized transactions take place. Thank You!

I gave my credit card details for postage of this "kit"...I thought it was de google company dat was endorsing this product...I never received anything google and have no way of contacting them and every month they are charging my credit card account...
durranimail@yahoo.com

I have at least 2 extra charges and at least 2 "Fraud protection" charges against my account... Prmission was only given to the 1 dollar deal and I want all extra funds returned and my name and details removed from your system... this is a disgusting and dishonest way to make money... STOP IT NOW.

Google Ref : Ref-[protected]

Fraud protection : Ref-[protected]

This website offer a free trial for a dollar and then when you cancel your account they fail to tell you they have allowed multiple companies to take money form your bank acounts as so called identity theft protection company. I want them stopped and the name and companies that have been allowed to take money from my account reported.

I started to sign up for the Goggle Success kit and had second thoughts about using my credit card online, so I did not complete the process. I did, however, enter my phone #. These people call me up to 3 times a day trying to pressure me into giving them my credit card #. I found this suspicious and found this site on a search. I can tell you that the call center is located in India or Pakistan. Can you tell me how to get them to stop calling?

Google success kit is a Fraud and Lies & also fraudprotectionhelpdesk.com I want it cancelled I was charged unauthorised debits in my bank account too many times and got nothing back in return, I want my money back & it cancelled.

Paid $1.60AUD for the kit have not received it, have had charges of $27.91AUD unauthorized taken from my account, this matter needs to be addressed by you and I demand a full refund of all monies immediately. I wouldn' want to be connected to your product even if it made me a millionaire. I am in contact with my bank and will take all necessary steps I can to retreive the unauthorized charges to my account. SCAMMERS

I got scammed into that stupid success kit was originally charged $1.23 to my visa and then 3 days ago was charged $38.26.. I have tried calling [protected] but i get the message about there business hours and then it hangs up.. I am calling within their ###ing business hours but cannot get threw! I have called the fraud and customer service and been told to get in touch with them! I have also called and cancelled my credit card so no further charges are made but i have to wait until the end of February without receiving anything before they can count it as being Fraud! It's a bunch of ###ing ### if you ask me but i will be getting my money back no matter what it takes!

I ORDERED THE TRIAL VERSION OF GOOGLE SUCCESS KIT FOR $1.95. I AUTHORIZED NO OTHER CHARGES. THUS FAR, I HAVE BEEN CHARGED 29.95, 4.95, 4.95, 4.95 ETC I NEED TO KNOW WHO TO CONTACT TO PRESS FORMAL CHARGES WITH THE PROPER AUTHORITIES

Hi Subscribed to Google Success Kit sometime ago, I accepted a charge of around $2.00 to my credit card,
I was supposed to received a kit that never arrived. Given the small amount involved I did not chase the matter.
I have just noticed that an amount of £22.50 has been collected from my Credit Card regularely.
These payements were not autorized. Today is saturday and the office of my credit cards are closed. on monday I will contact them in order to find out the exact amount that has been collected and that has to be refunded on my account immediately. I will also contact the competent authority and specialst media programs that deal with fraud matters. I am very disappointed in Google. I am sure that they are aware of what is happening, also because I have read many other people's complaints; and if they are aware of it and are not advising their clients, then this beheviour makes it even worse.
A very disappointed Google Subscriber.

GOOGLE SUCCESS KIT -- Total scam. The parent company, if there is one, is "Miscellaneous Food Products, " as I found out when I called my credit card to cancel the transactions for, ironically, fraud and ID theft.

Here are the numbers to call if you've been dinged for "ID Security" and "Fraud Protection" on your credit card, subsequent to subscribing to the useless Google Success Kit -- which never arrived for me, btw.

Google Success Kit: [protected]

This connects you to their cancellation service. You'll have to endure about 2 minutes of canned hype before you speak to a rep. Don't bother hitting zero as it just starts the tape over again. Be SURE to call this one, as I'm sure you'd get dinged a year from now for new subscription fees for a non-service.

Fraud Protection: [protected]

ID Security: [protected]

Same deal. Suffer through the spiel, talk to a human being, forget a refund, but at least get future charges cancelled.

This is a scam with a shelf life, obviously. They'll keep going until enough people catch on. But the lowlife behind it, of "Miscellaneous Food Products" will keep finding new ways to defraud folks.

They will tell you that when you signed on everything was spelled out clearly. Just keep your cool, let them know it's a scam, and cut your losses.

I ordered the success kit and was first charged $1.00. Since they have taken 9.95, 4.95 and 29.95 from my account. I am going to contact the bank tomorrow and ask them to not authorize any transactions from google. This is a total scam and its ridiculous that it is being found on websites. I want my money back!

Jan. o9--gave permission for $1.95 for s&h.. got nothing. Alerted by card company--lunch for everyone for a week---Get this! $8.95 bi-wkly for fraud protection! I'm unemployed with NO benefits, resourses, and dying from C.O.P.D. with NO insurance...yes..I AM suffering. I want my &%#%&& money back.

Seems to me the "GOOGLE" would go after these ###s on our (the scammed that believed in the Google name in the first place) behalf to help protect "their" reputation.

DOES ANYONE REALLY GIVE A SHIIIIIIIT?

On 3 Mar 2009 I signed up for a one of payment of $1 american dollar since then the company has stolen a total of $80.89,
I have just made complaint to the Complaint Referral Form, Internet Crime Complaint Center, but when I rang to talk to my own bank I was pretty much told that they didn’t want to know and nothing they can do about it

Here are the numbers I got though on if its going to help stop other people from being scammed

Google Success Kit subscription [protected]

Fraud Protection [protected]

Identity Security [protected]

i was told that my subcriptions would be cancelled - all 3 of them gave me a cancelation number
The phone lines all had recorded messages saying that as part of the Terms and conditions of the agreement we signed up for that all previously charged fees were non-refundable

From new Zealand 01681 instead off 001

Thank you to the person who put numbers up they really helped me

Fingers crossed they do cancel now since they stealing money for jam

Hi
I am absolutely disgusted with this so called company, Like others i WAS TOLD IT WOULD COST $1b but other regular amounts have been taken under name fraud success.
I demand a refund this is outrageous, I halso received absolutely nothing from the company.
Nathalie Elwood

i paid the initial $1, 00 (£2.12) for the shipping and handling of the kit and never recieved the kit and then on the 13th june 2009 $69, 90 was taken from my account without my permission! i am a single parent with 2 very young children and this money is very important and nessacary to me! I would like to no how to reclaim my money back! I will be taking this matter further if it is not resolved as quickly as possible...this site is nothing but a scam...

charged 39.95 unauthorized on my debit card after i sent a payment for 1.98 for cd.

Ok so I have been SCAMMED just like everyone else on this web page...I called my credit card company and had to stop payment to this bogus company...they might have to cancel my card...if I ever find this "Danny Goldburg" he will wish he never ripped me off

I have had four months of charges by this "Google Success Kit" and never received anything from Google. Is this a scam or just a commonplace fraud?

If you have the formula for canceling this fraud, I sure would appreciate a copy.

Thanks for your help.

Rich

have tried these pages- 2 were just logos and the other one said click to speak to someone but no-one replied, very frustrating it has cost me $189.00 au so far, have cancelled cards but i never even purchased in the first place- i remeber seeing a link for the google kit but I never buy these things as for the other two companys- I have never heard of them

Thanks lordyred, I was lured in by the same scam, and the numbers you gave appear to have cancelled my subscription to these fraudulent charges to my credit card. Fingers crossed there are no more appearing on my account. It's a pity it takes the cost of three / four International Rate calls to the States is the only way to get out of this mess - it seems they do get the last laugh this way.
Many thanks all for your input, hopefully I'll be more vigilant in future.

Stu

Hi I've just spoken to all the above about cancelling my accounts and used the telephone numbers as the websites don't seem to load (maybe servers gone down with all people trying to complain/cancel). Anyway had same speil as farmer tom above but did persist and managed to get two months worth of refunds from each after being offered half of last months fees and then telling them politely to poke it.
Good luck
Matt

I have the same problem as minnoe and angry mum that the sites just display a logo? What else can i do i really don't want more charges i'm a skint student :(

I spoke to my credit card company about this today and they gave me a number to call [protected] after 4pm UK time
I called this number and remarkably got through to someone who was able to cancel mty Google Success Kit subscription
I asked aboutFraud Protection & Identity Security and was given two separate numbers, [protected] and [protected]
Again I rang both of these and was told that my subcriptions would be cancelled - all 3 of them gave me a cancelation number
I asked the last person about the 'transaction fee' entries that appeared on my statement - she gave me yet another number [protected] which seems more of a customer service number and when I got through to someone and quoted my order number I was told that the transaction fee entries were for the GoogleSuccess kit and it had been cancelled earlier today

The phone lines all had recorded messages saying that as part of the Terms and conditions of the agreement we signed up for that all previously charged fees were non-refundable

I hope this helps anybody stuck in the same position - I was told to ring after 4pm and all 4 lines were answered (eventually) - the whole thing took me about 20 minutes on the phone to the US

Hi there, this is a great idea, however every time i go to these sites, nothing but 2 logos come up! There is nothing to click on at all! Is there anything else i can do? I tried calling phone numbers too, but i dont get through, it rings a couple of times, and all i get is a beep, beep beep, like they have hung up on me :( Your help to get me out of this mess would be very much appreciated :(

These links don't appear to work, I can't get to chat to anyone on the fraud protection site and the other two just have the logos on the page and don't seem to load properly.

Mr Mullins,

I myself have also fallen for this and was outraged at the withdrawals made from my account. In such haste i cancelled my card and contacted the fraud department who know are aware of this on going scam. I came across your article and thought it worth a try and hey presto i have a full refund on both fraud protection and identity theft payments, however only a refund on the last payment for the 'success kit'. Even though i have lost around £20 and as long as the other money is reimbursed you have been very succssful in helping. So i congratulate you and thankyou for helping much appreciated.

This company is not Google, it's Google Treasure Chest. It says on their website at the bottom, they have no affiliation with Google.

This is sounding a lot familiar with what happened with me I purchased a google kit for review @ 1.97 shipping and handling never got anything in the mail sometime later a guy called was not clear who he represented and wanted to pin me down a price I refused of course. We agreed he would call back never heard from him again after doing some follow up I realized the guy was from Thrive Learning Institue apparently they have bogus domains on the internet to doop people. Well long story short they drafted 72.21 along with the 1.97 frome my account the latter part unauthorized I will be calling the 866 n0. my bank gave me during buisness hours... If
I can't resolve it thru them my bank told me they would fight on my behalf... We will just have to see what happens. I think its a shame when people trying to better their situation only to be preyed upon by greedy, buisness as usual con artist. What my granpappy used to say "Get a rope" these people are shady to say the least.

Lucky Daniel:Austin, Texas

same thing is happening to me without my authorization and/or knowledge of this $72.21
this is unauthorized . and may be a fraud.
please put this money back in the same way you took it FROM ME.!

No matter the order, if you write Romanians are not Gipsies and other nationality such as Germans are not Gipsyes, GOOGLE Translate as :" Romanians are Gipsies, Germans are not Gipsies". What the hell is that?!

i observed that unathorised amount of £13.99 was charged from my account today 3rd june 2015 .i have no knowledge of this transaction at all.pls kindly cancel this game and refund my money asap. thanks

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QMIMI 50 EVRO APO 70 DOLLARE $
EMAIL:NISI_02@HOTMAIL.COM

shese kompjuter p.4
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email nisi_02@hotmail.com

I have been getting charges to my credit card each month since April. Today I phoned the latest one that appears on my credit card statement. Each month doing the same thing, only each month it is a new name, new number, IF there is a number. I have yet to receive a credit. I also called my cc company today to cancel my card number and they are sending me dispute forms which i am going to get in asap. I am also contacting an attorney as this is fraud. I live in Canada but have lived in the US, and I know this type of "business" does not go well with the authorities there. I just cannot believe they are *still* having access to people's accounts. On this site alone there is way more than enough complaints about this pyramid company.

I'M VERY PISSED ABOUT THIS SITUATION, I THOUGHT I WAS GETTING INTO SOMETHING THAT WOULD HELP BENEFIT ME AND MY FAMILY. AND COME TO FIND OUT THESE PEOPLE ARE SCAM ARTIST. I HAVE BEEN CHARGED THE 72.21, ALONG WITH AN ADDITIONAL 24.87, WHICH THEY DO THIS AT RANDOM WITHOUT ANY NOTICE. DURING THE TIMES OF OUR ECONOMY, MONEY IS TIGHT, CHECKS FOR OTHER BILLS ARE OUT, AND THESE CHARGES ARE AFFECTING MY PERSONNEL ACCOUNTS, WHICH CAUSES OVERDRAFTS AT MY BANK. NOW IM PAYING OVERDRAFT PAYMENTS, WITH MONEY I DONT HAVE, IF ANYONE KNOWS INFORMATION ABOUT FILING A SUIT OR ANY OTHER ACTIONS PLEASE CONTACT ME AT YOUNGTAZ_24@YAHOO.COM. THANK YOU...

For all those who have been 'scammed' by this Google Treasure online business, you are well positioned to advise your bank, credit card company, etc., that you did not authorize the transaction, and you are well within your rights to request Google Treasure AND your bank, credit card company, etc., provide you with a copy of the information which they relied upon to claim authorization.

If you do not receive the information copy, then, I believe you have a right to cease all business legitimately with Google Treasure and your bank, credit card company, etc.

I requested the information from the Royal Bank of Canada Visa, and Google Treasure with no answer, and I have told them to cancel the charges, or cancel the card, emphasizing that bill will never get paid, as it was never authorized, and in my case, when I received the CD and a follow up telephone call about the CD and the monthly subscription, all on the same day, I emphatically told them no to the subscription, don't need it, don't want it, don't have time for it, and to cancel everything.

This, of course, did no good, as they charged me $72 later anyway.

To make matters worse, although they gave me a cancellation number for future billings, they would not refund, and advised the agents who called on the follow up weren't authorized to accept any cancellations or to issue any cancellation numbers.

It's purely fraud.

Ask for a copy of the information and get on with it.

My bank has actually argued for the charges to be valid, and they do not respond to my request for information.

For refunds - get your bank to do a chargeback:
http://www.chrismalta.com/scamtip1.asp

And file a complaint with the FTC: http://www.FTC.gov

or www.ic3.gov

I have been taken for 144.14 so far and they said they would stop taking out money from my debit card. We are calling the bank Monday to see if we can stop payment. They took out the money in May and June. We called Google and we have a confirmation number that they would reemburse us. Instead of giving back the money they took another 72 dollars out. We just got our statement for June and we never figured this would happen to us. The Telephone number they gave us is [protected]. Thats the number, flood the phone lines, so they can't get out put all kinds of haveick up to stop this con. I thought google was a good outfit. I guess not lets all go back to micosoft and tell google to shove it. Bob

100% True they also took $72.21 from me. Does anybody what should i do to get my money back?
If you have any suggestions please email me at abstract_20@hotmail.com

Does anyone have a valid telephone number to contact these people? I've trying to call the number that shows up on the credit charge, but all get is an autimated answer that takes me nowhere. Anyone have any idea who can be contacted about this?

They took 29.95 out of my account that i did not authorize. I never even got the kit. This debit of almost 30.00 over drawn my account and I had an additional charge of 25.00. I will not stand for this, I want my money back

I haven't signed up for this Google sucess kit but £20 has been taken from my account and something called Identity Security as well i've been in touch with my bank and they are treating it as fraud. Plus they say they both come from a food convenience store in cyprus as well...!