Grabull
Reviews and Complaints

I tried using Grabull to order food and it was a complete disaster. I placed my order and waited patiently for it to arrive. However, after 2 hours, my food still hadn't arrived. I decided to call the restaurant to inquire about my order, but the customer service representative kept insisting that my food had already been delivered. I explained that I wouldn't be calling if my food had actually been delivered, but they didn't seem to understand.

I spent hours on the phone with Grabull's customer service team, but they were completely unhelpful. They kept insisting that my food had been delivered and refused to acknowledge that there was a problem. I was extremely frustrated and disappointed, especially since I had paid $70 for my order.

I continued to call Grabull for days, trying to explain that my food had never been delivered. However, they continued to insist that it had been. I was out a lot of money and time, and I regretted ever using this service.

If you're thinking about using Grabull, I would strongly advise against it. Instead, call the restaurant directly and pick up your order yourself. Trust me, it's not worth the hassle and frustration of dealing with Grabull's terrible customer service.

So, I had a bit of a problem with my order on Grabull. I ended up getting charged twice for the same item, which was a real bummer. I reached out to the restaurant, but they told me that I had to go through Grabull to get a refund. Fair enough, I guess.

I sent an email to Grabull explaining the situation and asking for a partial refund. But instead of getting a helpful response, I just got an automated email from Sitejabber. Not exactly what I was hoping for.

Anyway, long story short, I'm still out $20. I only got one item from the restaurant, but I was charged for two. Grabull needs to make this right and give me my money back. It's not like I'm asking for the moon here, you know? Just a little bit of customer service would be nice.

I had a pretty good time ordering from Grabull. But, there were a few hiccups along the way. Firstly, I noticed that the menu items on the Grabull system weren't listed accurately. I only found out about this when I went to pick up my order and saw that the restaurant's menu was more comprehensive and had more customization options. Plus, to my surprise, everything was a dollar cheaper too! When I asked the manager about this, they told me that they've tried to correct the menu discrepancies with Grabull, but they never seem to get a reply.

Another issue I had was that the items on the menu didn't have much description, and there were very few customization options available. This made it difficult for me to choose what I wanted to order, and I ended up just going with the basics.

Overall, I think next time I'll just call the restaurant directly to place my order. While Grabull was convenient, it didn't offer the same level of accuracy and customization that I was hoping for.

Grabull is a website that claims to help restaurants advertise their names. However, I have found that they only advertise restaurants that are already popular. These idiots charge an 8% commission, which may not seem like a lot, but it's still a lot of money. The cost of processing an order is the same regardless of the amount, so it's just like all the other leeches out there.

What's worse is that they force themselves into restaurants by hijacking their accounts. Naive restaurant owners go for it, thinking that they will get more customers. However, they soon realize that their customers become Grabull$#*! customers. Most of these customers are not well treated, as you can see in other 1-star reviews right here on this site.

I would not recommend using Grabull. They are just another company trying to make a quick buck off of unsuspecting restaurant owners. If you want to advertise your restaurant, there are better ways to do it. Don't fall for their tricks.

Yo, so I was checking out Grabull and I saw some peeps talking about commission and stuff, but I did my own research and let me tell you, they got over 2000 restaurants on their app and some sick ratings. They're way better than those other third-party apps that be taking all our money with their high commission rates. Grabull only charges like 5% to 8%, which is way more reasonable. Plus, they do a ton of advertising on Google, Facebook, and Insta to help restaurants get more orders. I mean, why aren't more restaurants endorsing them? They're legit helping us out. Personally, I got six stores and I love using Grabull for all of them.

I tried ordering from Grabull.com and went to pick up my order. The young man at the counter told me that someone called him with my name and order, but he denied receiving it and hung up. He looked at me straight in the eye and said that he had no order for me. I was confused and frustrated, but I showed him my online order through GRABULL. He then said, "oh hold on" and walked over to the tablet. He refreshed it and said, "there it is!".

It took one hour and thirty minutes for my food to be ready. When I finally got it home, I was disappointed to find that the chicken wings were undercooked, and the ravioli was baked instead of regular. To top it off, the chocolate mousse cake had mold on it! I was so disgusted and disappointed that I vowed never to order from Grabull again.

I was really looking forward to my meal, but the experience was a complete letdown. The young man at the counter was not helpful at all, and it seemed like he didn't care about my order. The fact that my food was undercooked and had mold on it was unacceptable. I was really disappointed with the whole experience, and I wouldn't recommend Grabull to anyone.

Grabull is an online ordering system that can be quite challenging to navigate. However, if you manage to place an order, the drivers they send may not show up. It's frustrating to pay extra for cold food that the restaurant has to fix at their own expense. Additionally, their customer service is unresponsive, which can be quite frustrating. I wish I had read their website information before placing my order because it's barely understandable. The only positive reviews on their app are likely from insiders. It's not a legitimate company, but rather a group of amateurs who are not putting in much effort to compete with the many established online food ordering platforms. I recommend using one of the established platforms to avoid the hassle.

The delivery from Grabull was faster than I thought it would be, and the driver did an excellent job! However, the ordering process on their website was a bit confusing. I had to select customization offers in my order, even where the customizations should have been optional and all cost upcharges. It was a bit frustrating because I ended up ordering different food than I had planned to avoid some of these extra customizations made mandatory by Grabull's site. I still had to request one customization I didn't explicitly want for what I did order.

To make matters worse, the tip listed given to the driver was over $1 less than the tip I left through Grabull. It was inexplicable and unexplained or announced! I wish the ordering experience was better, but I was impressed by my driver's speed, courtesy, and professionalism.

Overall, Grabull's delivery service was good, but the ordering process could use some improvement. The driver was great, but the website needs to be more user-friendly. I hope they can fix these issues soon because I would like to order from them again.

I was craving some delicious Chinese food from Journey to the Dumpling, so I decided to order online for pickup. When I clicked on the "order online" button, I was taken to a menu that I thought was the restaurant's online ordering system, similar to Chipotle's. However, I soon realized that I was actually on Grabull's website.

To my dismay, I noticed that Grabull had increased the price of every menu item by at least $2, even for a simple $8.95 dish. That's a markup of over 20%! And to make matters worse, they also charged a fee for using a credit card. I couldn't believe it - Grabull was a total ripoff!

What should have been a $30 order ended up costing me $40, a markup of over 30%. I was so disappointed and frustrated that I had fallen for this scam.

I want to warn others to be careful when ordering food online, especially from small restaurants that don't have their own online ordering system. Don't make the same mistake I did and use Grabull - it's just not worth it. Why bother ordering online when you can call the restaurant directly and get a cheaper price?

In conclusion, I strongly advise against using Grabull for pickup orders. Their inflated prices and credit card fees are simply not worth it. Stick to calling the restaurant directly or using a more reputable online ordering system.

I recently tried using Grabull to order food from a restaurant that I usually go to. I ordered two subs and fries, and was surprised when my order arrived in just 10 minutes, despite the restaurant being 45 minutes away. However, my excitement was short-lived as the driver didn't alert me when he arrived. He just left my food on the landing without ringing my bell or calling me. I only found out about the delivery when the driver texted me 10 minutes later, by which time my hot sub had gone cold.

To make matters worse, when I brought the food inside, I discovered that one of the subs was missing. I couldn't believe it - how hard is it to deliver two subs? I immediately called the restaurant, but they accused me of lying and taking the sub out of the bag before calling them to complain. I was shocked - I order from this place all the time, and I would never do something like that. The argument went on for a while, and eventually they agreed to send me another sub with a different driver.

However, by the time the second sub arrived, I had already eaten something else and put the first sub in the fridge for the next day. It was a horrible experience, and I can't help but think that the first driver stole my sub. I mean, why else would it be missing? I hope he enjoyed it, the d*ck bag.

Overall, I would not recommend using Grabull. The delivery was fast, but the service was terrible. The driver didn't alert me, the food was missing, and the restaurant accused me of lying. It was a frustrating experience, and I won't be using this service again. They suck too.

So, I recently used Grabull to order some food and I gotta say, it wasn't the best experience. I placed my order during a busy time of day and I knew it might take a while to arrive. But after an hour had passed, I started getting antsy. I wanted to know where my food was and if it was on its way.

I tried to find a way to track my order, but all I had was the email confirmation they had sent me. I couldn't find any information about the driver or where my food was. I was getting frustrated and hungry.

Finally, I decided to go outside and check my porch. And there it was, my food, sitting on my porch and already cold. The driver had dropped it off without knocking or calling or texting me to let me know it was there. I was not happy at all.

I mean, I understand that things can get busy and drivers can get overwhelmed. But a little communication would have gone a long way. If the driver had just let me know that my food was on its way or had been dropped off, I wouldn't have been so frustrated.

Overall, I'm not sure if I'll use Grabull again. The food was good, but the delivery experience left a lot to be desired. I hope they can improve their communication and make the delivery process smoother for their customers.

So, I was just trying to order some pizza from a nearby restaurant and ended up on Grabull's website. I thought it was legit since the local place was using it, but boy was I wrong! The food never arrived and when I called the restaurant, they told me they were closed that day. Can you believe it? I had to go through the hassle of reporting a fraudulent charge to my credit card company. It was such a pain! I really don't understand how Grabull is still in business. I highly recommend that you don't even bother placing an order with them. Save yourself the trouble and go directly to the restaurant's website or give them a call. Trust me, it's not worth the headache.

I had a bad experience with Grabull. I was charged twice for one delivery that never arrived. The website was acting up and I thought my order didn't go through, so I placed it again. But then I saw two charges on my credit card for the same thing. I tried to fix it by calling customer service, but the person I spoke to was not very smart. She didn't know what to do and promised to call me back, but she never did. I ended up paying over $25 for food that I never got. It was a big disappointment.

Grabull is a pretty cool website that lets you order food from different restaurants all in one place. I wasn't sure if I was supposed to be reviewing the food or the website itself, but either way, I had a pretty good experience with both.

One thing I really liked about Grabull was that I could customize my order to my liking. I'm pretty picky when it comes to food, so being able to add notes to my order was a big plus. I didn't have to worry about my food being messed up or not being exactly what I wanted.

I ordered the smothered chicken, but it ended up being more like baked chicken. It wasn't in any kind of sauce or gravy, which was a little disappointing. I was really looking forward to that smothered flavor, you know? But it was still pretty good, so I can't complain too much.

The waffles were good too, but there was no butter. Who has waffles without butter? I was pretty annoyed about that, especially since we didn't have any at home either. The syrup was also pretty thin and didn't have much flavor, which was a bummer.

Overall, I'd say Grabull is a pretty solid website for ordering food. The customization options are great, and the food is decent. Just make sure you have some butter on hand if you order waffles!

I'm so disappointed with Grabull. I ordered a sandwich, pizza, and salad almost two hours ago and I'm still waiting. I had to make sandwiches for my kids instead of our usual Christmas Eve pizza lunch. I don't think I'll ever use Grabull again. I asked for a refund, but they said it was the restaurant's fault. I called the restaurant and they said they weren't busy. I believe the restaurant because I've always had good experiences with them. This is my first and last time using Grabull.

So, I had a pretty bad experience with Grabull. I ordered some food and paid for delivery, but when the driver arrived, he refused to bring it to my hotel room or even the lobby. He said he wasn't allowed to do that, which was pretty frustrating since I had already paid a delivery fee and a tip.

I decided to try DoorDash for the rest of the week, and every delivery person had no problem bringing the food right to my room door. Needless to say, I won't be using Grabull again.

I did try to reach out to customer service to see if they could do anything about the situation. They said they would contact the driver and get back to me, but I never heard anything after my initial call. It's a shame, because I really wanted to like Grabull, but this experience left a bad taste in my mouth.

Food was delivered to a wrong address, no call/text when the food was delivered to avoid the confusion. I walked for more than 30 minutes in the rain and was not able to find the food. Called customer service multiple times to put me in touch with the driver and driver did not answer! This was my first and last time using Grabull especially since I found out that they do their delivery by Doordash!

I was really disappointed with the service provided by Grabull. The food was delivered to the wrong address and I had to walk for more than 30 minutes in the rain to find it. It was really frustrating that the driver did not call or text me to let me know that the food had been delivered to the wrong address. I called customer service multiple times to try and get in touch with the driver, but they did not answer.

To make matters worse, I found out that Grabull does their delivery through Doordash. This was really disappointing as I had heard good things about Grabull and was excited to try their service. However, after this experience, I will not be using Grabull again.

Despite my frustration with the service, the guy I spoke to at customer service was very patient and understanding. I explained the situation to him and he tried his best to help me get in touch with the driver. In the end, I blame everything on the driver and not on Grabull as a whole.

Overall, I would not recommend using Grabull for food delivery. The service was unreliable and the fact that they use Doordash for delivery was a major disappointment. If you are looking for a reliable food delivery service, I would suggest looking elsewhere.

I recently used Grabull to order some Chinese food on a Saturday night. The estimated delivery time was around 55 minutes, which was understandable considering how busy it was. However, after waiting for an hour and a half, I was about to cancel my order when it finally arrived.

I called both the restaurant and Grabull to inquire about my order, and was put on hold for a while. When the person on the other end finally returned, they informed me that it was a busy night (duh!) and that my food was on its way. After another 15-20 minutes, my order finally arrived.

Despite the delay, the food was still hot and delicious. I ordered some classic dishes like General Tso's chicken and fried rice, and they did not disappoint. The portions were generous and the flavors were spot on.

Overall, I would recommend using Grabull for your food delivery needs. While there may be some delays during busy times, the quality of the food and the convenience of the service make it worth it. Just be prepared to wait a little longer than expected, and maybe have a backup plan in case your hunger gets the best of you!

Grabull is a website that I use to order food from my favorite restaurant. However, I find it difficult to navigate through the website. When I try to review my order and go back and forth to payment info, it becomes a hassle. It's frustrating when I select options and receive error messages. It would be better if the website could switch without having to unselect a pre-populated field.

Another issue I have with Grabull is that I can't store my address. I order from my favorite restaurant more than once a week, and it would be convenient if I could save my address.

Lastly, I had a big order for several people, but the order timed out and deleted everything in my cart. It was a hassle to ask everyone again what their order was.

Overall, Grabull has some issues that need to be addressed. The website needs to be more user-friendly and allow for the storage of addresses. The order timing out and deleting everything in the cart is a major inconvenience. I hope Grabull can improve these issues in the future.

I recently used Grabull to place an order at a restaurant at 6 PM. I was excited to try out this service as it promised to reduce my wait time. However, when I arrived at the restaurant just 15 minutes later, I was told that my order had not been received yet. I was disappointed and frustrated as I had expected my order to be ready by the time I arrived.

After waiting for about a minute, the restaurant finally received a call for my order. I was relieved that my order had been placed, but I still had to wait for about 20 minutes for my food to be prepared. Although I was a bit annoyed at the wait time, I understand that ordering ahead of time does not always guarantee immediate service.

To be honest, I was a bit worried that I might not receive my food at all. However, I received an email with my receipt which gave me some reassurance that my order had been processed. If I had not received this email, I might have been even more frustrated and upset.

Overall, my experience with Grabull was not perfect, but it was still a convenient way to order food ahead of time. I appreciate the effort to reduce wait times, but there is still room for improvement. I hope that Grabull can work on improving their communication with restaurants to ensure that orders are received in a timely manner.