Grant Mercantile Agency’s earns a 1.0-star rating from 6 reviews, showing that the majority of clients are dissatisfied with debt collection services.
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I agree with Shari, another reviewer for this collection agency
I agree with Shari, another reviewer for this collection agency. They sent multiple bills with different numbers. I paid already, but they reported me to the credit bureaus and lowered my credit score. They refused to remove the derogatory remark from my credit even after I paid in full, which was paid over two years ago. I have had several bills I have already paid off and closed calling and harassing me and threatening legal action, hence lowering my credit score every month. We're in the same position with this company. We're trying to buy a house and are cleaning up our credit to do so. We had one bill sent to us back in April. We shortly paid the bill for the amount of $83.98 on April 16th. We have had derogatory remarks for a whole year after this initial bill was paid. We had not received any other correspondence to pay another bill that we had no knowledge was outstanding. If we had knowledge of another bill that needed to be paid, we would have paid it back in April like we did before. Tammy was the representative that we spoke to, and she was difficult to work with. She kept saying that only if we paid the bill, then wrote a letter of hardship and sent it to them that they may or may not remove the missed payments on our credit score that accrued over a year. We challenged her, asking why we should have our credit damaged for a bill we never got and follow-up phone calls that never were made to us on behalf of the unknown account for $91.42. She then stated we have a problem with our post office, and she couldn't help us, and we needed to call the post office. This company is another robber baron type company using strong-arm techniques to get money from us and damage our credit until they feel like they want to work with us. I am following up this email to the company's email listed. We're trying to pay our debts, and to have these types of companies out there badgering and bullying us to make payments without guaranteeing that they will help us back in return is just bad business. Now that this company has forced me to write these letters, which I really don't have the time to do but have to in order to buy a home for my family, I am going to follow up on this as long as it takes, as many times as it takes, and let as many people know what a bad company this is. I hope the ComplaintsBoard.com can help me with this request. We're trying to do the right thing and are up against unreasonable people.
Grant Mercantile Agency Complaints 5
i dont got no account with this compny, never heard of em and this need to be deleted
i dont got no account with this compny, never heard of em and this need to be deleted.
This biz never gave me they license number when I asked for it
This biz never gave me they license number when I asked for it. I don't feel they licensed to collect debt in Cali and should release my debt. I attached a letter to end the collection of this debt until Grant Mercantile can send me proof of this debt but they never sent me a letter.
I got a credit report last September and saw that I owed Grant Mercantile Agency, Inc
I got a credit report last September and saw that I owed Grant Mercantile Agency, Inc. some money. But I never did any business with them, never talked to them, never got any emails or letters or phone calls from them. I looked them up and they seem like a sketchy collection agency. I don't know how they got on my credit report. It's really messing up my credit score and I want to know why I owe them and how to get rid of them. Can you help me out? Thanks.
Is Grant Mercantile Agency Legit?
Grant Mercantile Agency earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Grantmercantile.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- The website belonging to Grant Mercantile Agency has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
I had a problem with GRANT MERCAN Collection Agency because of a medical claim from EYE Q VISION CARE
I had a problem with GRANT MERCAN Collection Agency because of a medical claim from EYE Q VISION CARE. I talked to someone in the company and sent my medical information to settle the claim. But the front desk at the eye doctors didn't put it in the system, so I was sent to collections. I sent all the documents through the mail and asked them to sign me stating they received the information. But they still refuse to take it off my credit report, even though it has my medical information. This has messed up my credit and I can't get a loan from my bank to buy a car. I need the car to take my son, who is on the spectrum, back and forth to his doctors' appointments and therapies. I really need this taken off my credit report.
I got a heart attack and went to IU Arnett hospital in Lafayette by Prompt ambulance service on Dec 27, 2017
I got a heart attack and went to IU Arnett hospital in Lafayette by Prompt ambulance service on Dec 27, 2017. But when I checked my credit on June 07, I saw a derogatory mark for a collection company called Grant Mercantile Agency for 2157.00. I never got any bill, phone call, or letter from Prompt Ambulance or Grant Collection agency. They never filed the claim with my insurance. Neither me nor my insurance got a fair chance to address the bill. I gave the right information to IU Hospital, and they had no problem contacting me or my health insurance by phone and mail. Prompt ambulance went out of business, and IndianaHealth took over their operations. But no one from IndianaHealth or Grant is willing to help me resolve this issue. They only want me to pay in full. Prompt (IndianaHealth) admits that they couldn't contact me and had the wrong information (address and phone number). I'm being penalized for the break in communication between the two. I didn't even get a fair chance to address the bill, and even after I contacted them, I still don't get a chance. The services were rendered, and charges apply. That's what I get. Prompt Ambulance picked me up at my home, but they couldn't look back on the records or call the hospital to find out that information. They should take an extra step before sending an innocent person to collection who didn't have the opportunity to address the bill. My insurance would have paid this bill, and my deductible had been met at this date of service. I'm not denying services were rendered, but I'm disputing the collection action, communication failure, absolutely no correspondence, and insurance not billed, which results in an adverse action to my credit report. I find this 3 YEARS LATER.
About Grant Mercantile Agency
The agency's commitment to excellence is evident in its approach to debt collection. Grant Mercantile Agency employs a personalized approach to each case, taking the time to understand the unique circumstances of each client and developing a customized strategy to achieve the best possible outcome. The agency's team of experts is well-versed in the latest debt collection techniques and technologies, ensuring that clients receive the most effective and efficient service possible.
Grant Mercantile Agency's success is built on a foundation of integrity and professionalism. The agency operates with the highest ethical standards, treating clients and debtors with respect and fairness. The agency's team of professionals is dedicated to providing exceptional customer service, ensuring that clients are kept informed throughout the debt recovery process.
In addition to its debt collection services, Grant Mercantile Agency offers a range of other services to help clients manage their accounts receivable. These services include credit reporting, skip tracing, and legal support. The agency's comprehensive approach to debt recovery ensures that clients receive the support they need to manage their finances effectively.
Overall, Grant Mercantile Agency is a trusted and reliable partner for clients seeking debt recovery services. With its commitment to excellence, personalized approach, and ethical standards, the agency has established itself as a leader in the industry, delivering results that exceed expectations.
Overview of Grant Mercantile Agency complaint handling
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Grant Mercantile Agency Contacts
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Grant Mercantile Agency phone numbers+1 (800) 477-7530+1 (800) 477-7530Click up if you have successfully reached Grant Mercantile Agency by calling +1 (800) 477-7530 phone number 0 0 users reported that they have successfully reached Grant Mercantile Agency by calling +1 (800) 477-7530 phone number Click down if you have unsuccessfully reached Grant Mercantile Agency by calling +1 (800) 477-7530 phone number 0 0 users reported that they have UNsuccessfully reached Grant Mercantile Agency by calling +1 (800) 477-7530 phone number
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Grant Mercantile Agency emailsinfo@grantmercantile.com81%Confidence score: 81%Support
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Grant Mercantile Agency address49099 Road 426, Oakhurst, California, 93644-9486, United States
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Grant Mercantile Agency social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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