Great Fun’s earns a 3.1-star rating from 397 reviews, showing that the majority of customers are somewhat satisfied with experience.
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unauthorized charges/ false advertisement
My experience with a fradulent company and it's variety grab bag of titles. I was called and offered the opportunity to "participate" in saving a great deal of monies on expenses such as shopping for clothing, electronics, hotels, in addition to reimbursements on the cost of fuel, my rental car during business trips or vacations etc. I signed up for the shoppers advantage. Within a couple weeks...I was mailed a catalong no bigger than a small magazine and that was the ONLY thing I ever recieved. Paying $14.99 per month over the course of a few months I saw no benefits and cancelled my "membership". Approximately eight months later, I was called once again and offered the (travelers advantage) membership. When I asked if they were a sister company to the shoppers advantage they assured me they were not affiliated. I was PROMISED hotel, rentals, fuel, and dining discounts not available to anyone else and not with any other memberships such as AAA etc. I fell for it, however as of today upon reviewing my statements, Shoppers Advantage NEVER cancelled my membership so they have squeezed out of me $179.88 without my consent. Also, upon reviewing my statement, I have also continued to be billed for the Travelers Advantage which has now totalled up to roughly $100.00. This is bad, but to make it even worse...I had been signed up for a "membership" that had never even been discussed, in fact until today I had never even heard of them, this business s advertised as TLGgreatfn. Aparently yet another sister company of shoppers advantage and they have took me for ANOTHER $179.88. Within one year they had deducted $461.64 from my account in total for services I never saw, never used . Now I'm at fault for overlooking my statements and being lazy regarding breaking down where every dollar was going, but $15-$45.00 per month often goes without notice by many. However after reviewing and adding up the charges which by the way the most recent being 8-9-11, a near five hundred dollars is a nice chunk of change. WATCH out for this company. I have spent countless hours on hold, hours being rebuttled after telling them I WANT to TERMINATE my "membership" immediately. I have also sent out a written letter to the company demanding my membership be cancelled, in which I have now learned it has not been. Once I finish this complaint/ warning to other consumers I'm filing a report with the better business beauru in hopes that if they recieve enough complaints that are valid and proven they will shut these people down for good. This company is taking advantage and swindling money left and right. As far as I'm concerned they are commiting a crime and financially hurting people during a time in which money is truly appreciated . It really is important that others use this portal as a means to get the word out, warn others of how this business opperates in hopes they fumble across it before even trying their " trial membership" hah...Good day and god bless...
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized charges
I have been hit with charges with these people for over 2 years! My husband manages our account and thought they were purchases I made so he never questioned them until they overdrew us this month. $16.99x2 this month, $15.99x2 last month. I called their customer service number [protected]) and the rep agreed to reverse this month's charges and then explained how to send in a letter to get the rest. I'm supposed to fax it to [protected]. I know I didn't sign up for this. They had the wrong first name (Jelly instead of Kelly) and my last name was completely mis-spelled. Apparently, when I rented a car from Budget 26 months ago, signing the rental contract authorized them to do this. Read the fine print!
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized deductions
I have a credit card with Capital One and have not been receiving my paper statements for a while now. Im super busy and work 7 days a week 6 AM-6 PM. I finally go online to pay my bill and look at my transactions to discover $16.99 has been deducted from "TLG Shopper". I have no idea who they are! So I look back as far I can to 3 months and noticed they have been taking out that amount 2-3 times per month, sometimes every other day! I continue investigating and realize that they have been doing so since September 2010 and today is August 8, 2011! I am filing a dispute with my credit card and giving them a call today! Also, I will report them to Better Business Bureau. How do they get away with doing this to people all around the nation!?!
I have a lot of accounts! This one happen to be signed for paperless billing when I didn't even sign up for it. So I never received my statements where I can take a few minutes to glance at transactions. And I don't use this card so I didn't think there would be transactions that I would have to be double checking on. My mistake oh my goodness! You don't know me ok. I work 12 hours a day 7 days a week, I have 4 kids and I have to make time for their h/w, deal with their issues, family time, clean, cook, take care of bills & make sure everything is paid on time, as well as everything else around the house and a hospitalized grand parent plus a difficult divorce process. I don't even have enough time to eat sometimes! im exhausted every day! So, say whatever you want to say. Im done. God bless!
I'm sorry you have more time on your hands to look through all your accounts more thouroughly. I work all the time, I'm continuing my education and I have a family to look after. I don't get that much time. Looking at all the complaints written on this site about TLG Shopper-- some people are constantly going through their transactions or noticed it sooner, but the issue is still occurring. Whether I discovered it sooner or not still doesn't stop the transactions from being made. I wouldn't have lost so much money, but that's my problem. People have called to cancel and complain and still nothing is resolved. Why don't you just keep your comments to yourself, if you don't have anything nice to say. I don't understand why grown folks are still acting like they are in high school.
trying to cancel membership
I have been trying to call [protected] to cancel my membership to great fun and all I keep getting is their office is closed called by during regular business hours and I have been calling during the business hours. I cannot afford this charge and it doesnt benefit me at all. I am really frustrated trying to reach someone with this matter. I will be...
Read full review of Great Fununauthorized debit card deduction
I am not sure what you are going to do, I am very afraid to put any more information about myself for another scam can possible start, but I cancelled a membership with this great fun and advantage after they deducted $250.00 from my account then they waited a couple of months and started to deduct $19.99 a month and I called still with out any response to fix this problem and they still continue to stop taking this monthly fee out of my account. How do I get them to refund me for these past many months of deductions?
Robin E. Teachout
The complaint has been investigated and resolved to the customer’s satisfaction.
I would just like to Cancel TLG Shopper NOW . Ican't afford the 21.95 out of my account an I want it stopped now an the money for this payment put back. Thank You Alice Willman Email is flipperstail41Gmail.com
I agree, I called the company and had them to cancel whatever membership thye claimed that i requested and they told me that they were canceling it and gave a confirmation number and then turned around and took more money out of my account, so i gave them a cll and they claimed that it was a different, these companies are also trying to scam peopleout of thier money and i am sick of it.
unauthorized charges
I have tried to cancel my account with TLG Shoppers for over 6 months and continue to get charged a monthly fee. I have been told repeatedly that they have addressed the issue but yet I'm still getting charged. The latest excuse is that they are in a thunderstorm and cannot access the account because their computers are down.
I found charges from TLG shopper on my card, which I did not authorize. They we're monthly for $14.99. I believe I was signed up with them when I got a membership with Every Day Guest. I canceled the Every Day Guest account, but somehow this did not cancel my "Shopper's Advantage" account.
I disputed the most recent charges on my credit card and got the money back, but there were more charges that were beyond the 90 day (60 day?) dispute time-limit, and they suggested I call the vendor.
I called Every Day Guest [protected]) and they confirmed that my account was closed, and transferred me to TLG Shopper/Shopper's Advantage [protected]). The customer service representative was slippery, surly and confusing, and tried to hang up on me very quickly. When I finally cornered him, he said I would not be able to get refunds for the charges.
I asked to speak to a higher up and I managed to speak to his supervisor, who was very friendly and immediately offered me refunds for the charges, no questions asked.
MORAL OF THE STORY: Don't let the customer service rep bully you! Talk to a supervisor and you can get all of your charges refunded.
2ND MORAL: Watch out for TLG Shopper/Shopper's Advantage if you sign up for Every Day Guest.
After canceling my account in march 2010 I am still being billed
call your credit card company and do what is called dispute of charge the bank will do a charge back i will also suggest you cancel that credit card have a new number issued
I just got all of the charges I requested refunded, so calling in does appear to work!
UGG.. There is nothing more frustrating then finding out your spouse who NEVER checks there statement has been charged by TLG since DEC09 11.99x2 every month READ YOUR STATEMENTS AMERICA AND READ YOUR SPOUSES!
OOPS, typo in the TLG Shopper number, it should be [protected]
fradulant withdrawal of $19.99/month
My wife and I have been having Fraudulent 2 seperate withdrawals of $19.99/month since 1 January 2011. The charges are usually incurred around the middle of the month and since I hadn't been doing On-Line banking with thie particular bank, I didn't notice the descrepancy since the value of the charge is similar to other charges that are made. We have been...
Read full review of Great Funmisty voegtlin
i was charged for membership of usage from tlg*shopper and did not approve this being taken out of my account, it was taken out twice with a total of $19.99 each you replaced 1 total of $19.99 but not the other and said within 7 to 10 buisness days both whch totallying $40.00, i want my other sum of $19.99 on there today or i will be contacting a lawyer for further action, and it was suppose to be canceled and better be, so i will give you up till as of monday for the rest of my money to be there or my lawyer will be contacting you.
The complaint has been investigated and resolved to the customer’s satisfaction.
i keep getting charges for $11.99 x 2 every month. i have not bought anything through this company, nor do i even know what they sell. i have never gotten anything through the mail or elsewhere for any items purchased. there are always 2 purchases withdrawn from my checking acct. these are not my purchases. thank you, tommy
this company as i am now finding out, may be a fraud.I invested alot of time and money in this scam only to be "sent off". Now all I'm left with is a probable fake check and alot of humiliation.Thanks a lot! How do I get my$3, 899.00 back? Can somebody help me with that? Why are these scam companies able to do this? How do we end this? The most important question is, how can I get this money back?
TLG shoppers has taken $19.95 from my account without my authorization on three occasions. Their website is blank and I have no way to get in touch with them.
I PAID A 1.00 TO SEE WHAT THEY WERE OFFERING I DID NOT LIKE WHAT I SECEIVED SO I CANCELED IT ASAP WAS TOLD NO PROBLEM THAT IS WAS CANCELED THAT I WOULD NOT BE CHARGED AND THEY TOOK THE MONEY OUT MY ACCOUNT ANY WAY. I WANT MY MONEY BACK THEY HAD NO RIGHT TO TAKE MONEY OUT MY ACCOUNT 16.99 WAS TAKEN OUT.
unauthorized charge
TLG*EVGUEST32886162JUN appeared on my credit card for $15.99 did not authorize - don't know what it is
Read full review of Great Fun and 4 commentsI got in to get free shipping on order thru tiger direct, cancelled, was credited, but then ch7arged right back over again.
I got in to get free shipping on an order Iwas making through Tiger Direct. I canceled well within the 30 day no questions asked cancellation period, was credited the amount back to my account used, but then they simply re-charged my account the original/same amount right back over again. They did it even on the same day I cancelled!
I checked my bank account this morning and found a $14.99 charge to my account. I contacted the bank immediatley and they stopped payment on the check that they were to send. I never authorized this charge and do not know how they accessed my bank account.
unautorized use of bank card
I have never told people to take a dime out of my account i dont know how many times i have called them and they just keep the scam going im fed up i also emailed them they have been taking money out of my account in the tune of 20.00 a month i call they put it back i think they are withshoppers advantage and im gonna get a lawyer and sue them i dont have the time to check up on these scammers but now im fed up im going to my bank today and pressing chrges to the fullest extent of the law. I have no idea how they got my information but i truly believe they bought from an affilate of the Amazon website thats when my troubles began and im not happy. So Amazon i really dont think you know whats going on but people are gonna stop coming to your site until you follow up.
anyone else have this problem you can reach me at [protected]@verizon.net we can get tobether and show these scam artist they are not all that!
The complaint has been investigated and resolved to the customer’s satisfaction.
I finally figure out to check my account online and notice this charge on my statement. I don't know what the charge is for and I can't call the company because the full number is not on the statement. I keep getting charge $11.99 to my checking account I have enough hard keeping my spending together let alonge some keep charging me for something I don't know what the product is about. Please help me to resolve this issue.
I started making the payments from TLGGreatFn on our credit card on June 18, 2009, but did not notice until later. Very frustrating. Not sure how to contact them. Would like help in how to cancel, and also close down this company.
TLG
TLGGREATFN 55326224APR [protected] CT appears as a debit dated 04/04/08 on my credit card charges and I did not purchase anything from them for $14.99.
Scamming my credit card monthly for 9.99. I did not purchase anything from them. Sounds like they are doing it to a lot of people.
i get a 11.99 caharge on by B of A credit card every month since october
i did not order whatever and am still being billed thru first citizen bank at roanoke va.
I never heard of this company. I don, t want anymore charges put on my credit card.I want it cancelled.
I bought airline tickets and somehow or another I supposedly signed up for this Greatfun junk. ( this is according to the representative I spoke with) I supposedly signed up for a monthly charge of $11.99. I was quite forceful in telling him to cancel that "membership". He did cancel it on the spot and gave me a cancellation number and stated that I would be given credit for the charges on the next statements.
The telephone number that I got in touch with them is
[protected]
They charged my accout 12.99 which made it over drawn! Don't knowwho this company is but there seems to be lots of fraud complaints about them .I will be the next one to fill a fraud complaint aganst them!
Your bank may show the full phone number.
scam alert
As an employee of tdmg inc, I want to warn everyone against divulging any banking informating to any telemarketer who calls you regarding great fun and/or shoppers advantage. the service is "lousy" at best and their only motive is to obtain your billing information to extort money from you, and they will not cancel your "membership" until they've totally abused your account. after 25 years in the legal field, I firmly believe this business should be, and will be exterminated. class action lawsuit pending in tampa federal court. do not give your banking information to any telemarketer representing this company!
The complaint has been investigated and resolved to the customer’s satisfaction.
7/19/11: I received a phone call today (caller id shows Unknown Name, Unknown Number) from a certain Mike telling me that I've won a $40 Visa gift card, a promotion from GREATFUN.com for me to try their services for 30 days, after that, it'll be $9.99/month. I can cancel anytime by calling [protected]. My only charge for the trial is $1.00 so he will have to take my credit card number for this charge that will only appear after 5-7 days. Suspecting something's wrong, I told him to send all that to me to my email address. He said that it cannot be done online, so I asked him for his phone number and I'll call him back to give him the credit card number later. He said he can understand that I would want to check out their website www.greatfun.com before and gave me his # [protected], employee#32825. He then added that they only takes credit card or debit card, so make sure that's not a prepaid card. I googled [protected] and found your warning at complaintsboard.com + another from [redacted]. So I just want to warn everyone about this scam.
unauthorized billing
I called the toll free #[protected] and spoke to Cody. This charge is a monthly membership fee for free towing, etc. Per Cody, I received a $10 check in the mail -- I don't remember. Upon cashing this check, it authorized TLG*AUTOVTG to charge my checking accounting each month for $14.99. I was able to cancel the service effective immediately.
The complaint has been investigated and resolved to the customer’s satisfaction.
pending charge on my debit
I was checking my bank account and found a 15.99 charge pending from TLG Great Fun
and it was suppossed to be a free trial with no charge and in I day they charged me. I want
it removed and I'll never do anything with them again.FREE TRIAL? It's a scam just
to get your money! It, s the princeable! I want that that charge removed!
David Monteleone
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes, David. This company is a scam. I worked there - for a marketing group who is in cohoots to extract your bankcard information and to charge you until you close your account. DO NOT EVER DIVULGE OR PROVIDE YOUR BANKCARD INFORMATION TO ANYONE UNDER THE GUISE OF SELLING GREAT FUN OR SHOPPERS ADVANTAGE. DO NOT fill out online surveys providing your phone number and demographics -- they are trolling for victims. That's the simple, short, and not-so-sweet of it. Your name and information is sold at high dollars to mass marketing telemarketing companies, and it's extremely difficult to get out of . After 25 years in the legal field and working there? This company called "Think Direct Marketing Group, Inc." has a pending class-action lawsuit against it and should be closed down. Immediately. It's not the telemarketers fault, tho, most of us didn't know it was a scam because we never had access to the programs GREAT FUN or SHOPPERS ADVANTAGE -- only read scripts -- and hourly/commission rates were known until they figured out what kind of profit they wanted to make for that week.
unauthorized charges
This company offered discounts on Hotels and many other services for paying a one time fee of $1. I never received anything from them for paying this amount, then later I find out that they have been charging my credit card $16.99 a month for over a year!
Read full review of Great Fun and 71 commentscharges not aurthotized
What ever this I did speak to someone 2 months ago and I was told that no more charges would be taken from my checking account needless to say. When your are dealing with a small amount of cash Banks are just waiting to charge you NSF. Because
I have been charged from this company. It has cost me over $150.00 in NSF fees. How do you stop them ?
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized credit card charges
For the past six months, we have had a charge of $12.99 made to our Visa. Unfortunately, we have many charges on this card and check them daily; however we did not catch this charge. My husband called the [protected] and was offered a $20 rebate offer from Shop.com. He argued and was finally told he would receive a credit for $12.99. First we will wait to see if we actually get the credit. Then we have to research how many months we have overlooked this charge. FYI. This is how the charge appeared: 1/28/2011 1/29/2011 Sale TLG*GREATFN28111237Jan(Other) $12.99
The complaint has been investigated and resolved to the customer’s satisfaction.
never authorized
I AM GETTING ALOT OF .COM SCAM COMPANYS TAKING MONEY FROM MY ACCOUNT. I AM DISABLED AND CANT AFFORD THIS, IS THERE A WAY OF GETTING THEM TO STOP. IM GOING TO THE BANK TO SPEAK TO FRAUD PROTECTION NOW
Read full review of Great Funtaking money out of account
On Feb. 3, 2011 Great fun took the $19.99 out of my account. I then called and talked to a representative and she told me that since they had took the money that I need to try and find something on the website to get some benefits from it and to call back before next month to cancel. I then look at my statement again and on the 7th they are trying to take another $19.99 out of my account and this will make my account overdrawn. I do not have the money to keep paying them for nothing and I sure do not want 2 payments taken!Now I am upset! I am writing this to let them know and then I will be calling them when I get home!
charged my cc $16.99 twice for services I never purchased
Claiming that I signed up for their services when I used my CC for something else, TLG Shopper charged me $16.99 twice within the last 15 days. I called them and they told me that I needed to send them a fax requesting cancellation and credit for the charges, which I have done. I also have filed a dispute with my Credit Card company telling them that I do not recognize this merchant nor these charges. Apparently, I am not the first consumer to run into this with TLG Shopper or whatever other names they use. I am waiting to see if the charges will be reversed by TLG.
I have never received any type of intro package of any kind but they still keep taking $19.99 out of my checking account every month. I have contacted them via phone in march 2012 and wa told the problem would be resolved and as of to date the problem is still here. any help from anyone to help me resolv this issue with these people.
These people (TLG Shoppers/TLG Great FN) have been hitting my 84 year old mother's bank account for months now. I have recently taken over her finances as she has Dementia. How can these places get away with stealing from people like this? Two charges each month for $15.99 for what? I haven't seen any "Advantage" to this, she's getting scammed and they're getting richer.
I have three charges on my checking acct. that I know nothing about. One in March 28thfor $29.95. The other for 1.oo . Those are form credit diagnos. The other is TLG Shoppers for $19.99. I would like all that money returned too my checking acct. Is there a way I can get my money back? Please reply.
THIS COMPANY USUALLY COMES TO YOU THROUGH A THIRD PARTY AND THEY CLAIM TO BE A HELP WITH SHOPPING AT MOST MAJOR SHOPPING STORES SUCH AS WALMART ETC HOWEVER I NEVER RECEIVED 1 PIECE ON MATERIAL OR A WEBSITE TO THEM BUT REALIZE EVRY MONTH THEY WERE TAKING MONEY OUT MY ACCOUNT AND SO I CONTACT MY BANKING INSTITUITION TO HAVE THEM PROVIDE THE PHONE NUMBERS TO ME THE ALSO ARE AFFILIATED WITH WC SHOPPERS
I thought this was the place to write to TLG Shoppers, to tell them to put the money back in my bank, not for everyone to see. but that's ok too, , Now I know I am not the only one that this rip off company did this too. i cancelled my membership, but I guess they didn't honor it.I just wonder how i am suppose to stop these theives & I can get my money back,
I WANT MY MONEY PUT BACK ONTO MY CARD! AND MY ELECTRICITY PAID IN FULL! $139.21 THAT IS WRONG TO TAKE MONEY FROM ANYONE LET ALONE SOMEONE LIVING ON SSI AND DISABILITY AND TRYING TO MAKE ENDS MEET! I WOULD APPRECIATE IT IF YOU COULD SOLVE THIS PROBLEM! THANK YOU!
took 16.99 out my checking account that i didnt aproved ...this was supposed to be cancelle back in aug.2011...give my money back
they took 15.99 out of my master card i did not give them permision to do it i would like to have something done about this and money back on my card
i have no idea who these sites are or why they took $14.99 and $15.99 from my debit card they tried to take more but it had no more money on it i would love to know who these sites are and why they took my money could you please help me!
THE COMPANY TLG GREATFUN/TLG SHOPPERS WERE NOT AUTHORIZED TO GO INTO MY BANK ACCTS.. THEY HAVE CAUSED ME OVERDRAFTS BY GOING INTO MY ACCTS.. BY CHARGING ME FEES LIKE 14.99 A MONTH EACH WITH CHARGES OF $14.99 TWICE IN THE OF JAN.O9/FEB.09
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Overview of Great Fun complaint handling
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Great Fun Contacts
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Great Fun phone numbers+1 (877) 488-9480+1 (877) 488-9480Click up if you have successfully reached Great Fun by calling +1 (877) 488-9480 phone number 0 0 users reported that they have successfully reached Great Fun by calling +1 (877) 488-9480 phone number Click down if you have unsuccessfully reached Great Fun by calling +1 (877) 488-9480 phone number 0 0 users reported that they have UNsuccessfully reached Great Fun by calling +1 (877) 488-9480 phone number
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Great Fun emailsservice@greatfunsite.com100%Confidence score: 100%Support
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Great Fun address6 High Ridge Park, Stamford, Connecticut, 06905, United States
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Great Fun social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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