Travelers Advantage
Reviews and Complaints

I called to cancel on 2-11-11 and was given a cancellation confirmation #. They are now trying to pull money and when I called to let them know I had cancelled and gave them the confirmation number I was told it wasn't in the correct format...I explained that the number I had was what was given to me and I would be talking to my bank.

I have notified my bank that Travellers Advantage charge is unauthorized but will probably have to pay a stop payment fee of $30.00+ to make it stop since they won't honor their own promises.

I received a postcard in the mail indicating that I was a member of Travelers Advantage, an organization I had never heard of before. It gave me the option of automatically renewing my membership for $139.99 or cancelling it by calling their office. I talked to an agent, then a supervisor, and they indicated that I had signed up through my Visa card in 2004...also, something that was done automatically unless I actively turned it down. I cancelled and got a cancellation number. Other postings on this site suggest they don't really cancel. We will see if they actually act on it. I don't know how many years I have been inadvertantly paying them without knowing it.

Travelers Advantage customers beware! I had never signed up for their service, yet received months of charges on my credit card. At first they only offered to cancel membership, but a supervisor said they could only refund four month's worth unless I wrote a letter to the company. This whole scam involved a company called Haband, who was also charging me monthly for spmething callled "Perks", which i never signed up for. Apparently they had uswed my credit card nu8mber from a purchase to sign me up without my knowledge, therefore connecting me also to "ravelers advantage". Please check your credit card statements to make sure they are nhot scamming you!

When you agree to sign on for the trial membership of Traveler's Advantage, they actually sign you onto 2 memberships: Traveler's Advantage and Shopper's Advantage. Apparently, each has to be cancelled individually, but no one ever tells you that. Even after cancelling, they continued to charge my credit card their monthly fee.

This company is a fraud, and I suggest you follow up by complaining to the company that allowed them to offer their services. For example, I was offered Traveler's Advantage through Thrifty. I will now follow up with Thrifty and explain why I will no longer rent from them. I suggest you all follow a similar method. Or better yet...any lawyers out here wanna kill a few hours?

They took money for membership out of my checking and also for a motel I did not book of 68.00 I want it refunded at once the 12.00 and extra 1.00 they took plus 68.00 for room at a days inn in mason city iowa.I did not want there membership and I cancelled the following day, after I seen what was done.Deanna Rague 33350 apt 1014 phoenix Az 85086 I got into website by error.it was travlers advantage network.I got on internet by error.I will turn it into better business burae if i don, t hear back.you people are scams.and you won, t get by with this.

They mail you a check to your business for $9.95, looking like a typical customer payment from one of the online check writing facility. The check has a restrictive endorsement where you agree to charges to your credit card for Budget Car rental, who previously used your VISA card for a car rental.

How did Travel Advantage get my credit card information? They are owned by the same group as Budget car rentals.

I immediately put a credit hold on my VISA, never to do business with Budget again.

Case closed. Bye, bye Budget Car Rental!

Travelers Advantage is a subdivision of Affinion Loyalty. They are crocks!

They booked a flight for me using my credit card miles and failed to inform me that this was a bulk ticket that they purchased and set their own rules on. They then made promises to redeposit my points that they now refuse to live up to. American Airlines varified for me that they are lying about the need to wait for a refund from the airlines. It has been one lie after another and I now have no ticket, 54, 000 points gone, $211.00 gone, and they want me to pay $250 to have my points redeposited months down the road. They are crooks!

Charged my credit card for $16.99. When I called they told me that it was part of a "free trial" promotion through Budget Truck Rental, and that despite cancelling my transaction with Budget Truck Rental, therefore eliminating any benefit, they kept my information and subscription. Refused to refund the charge.

My wife and I used travelers advantage and purchased cruises and other trips. They cost as much as other cruise services and never sent me the 5% cash back that they guaranteed and I finally gave up, losing about 50 dollars. When I canceled travelers advantage, they used my Discover Credit card number to charge me an annual fee ($149) for Complete Home, also a company from Trialegiant. We never even signed one of those little checks they send with the small print, designed to trick you into joining. It is pure, criminal fraud. I am looking for ways to file criminal charges, but be warned.

Unauthorized charge I believe came attached with classmates.com (which I did subscribe with). travelers advantage and it's sister co. "great fun" that I didn't subsribe to either. a Trilegiant Corp.

I used to get great service from the moore office-now i got lied to and hung up on before i was able to make a tentative reservation... i decided to try it again because i had gotten good car rental prices before but it was the same as the website i went to... and the guy on the line didn't know some car rental companies don't let you take the car out of the area... i am canceling after only 1 reservation! It is too bad the new agents don't understand english or know where they are booking people.

I signed up for Traveler's Advantage offered by Wells Fargo. The first month was free and as a bonus they would give me a video camcorder/digital camera. I have never received any info that I even signed up. Not even a simple confirmation letter with an account number. It's now 4+ months and I've gotten nothing! The only confirmation is the monthly charge for the service that I'm not getting! It sounds like they're offering similar "deals" involving mp3 players or other incentives. Don't do it! If I found the other reviews about this NOT FOR FREE Orbitz/Travelocity site, I would have never done it!

TRAVELERS ADVANTAGE and Bank of America: Fleecing the Public

December of 2006 I called to close a credit card account which I had not used in several months. I was told that Travelers Advantage had charged $115 to the card. I had no recollection of ordering or ever using their services, and said so. The customer service rep (my notes say Kantu B) directed me to Dispute Resolution. Debra cancelled the membership and keyed in "had no idea." She told me I had a "zero balance." The transaction ID was WT31057125.

A month later I receive a bill from the card carrier (Bank of America had recently taken over the account from MBNA, but that was not the reason I closed the account.) There was still $15 outstanding. I called AGAIN, and Davarrus explained that Travellers Advantage had only made a partial refund. Transferred to Billing (more Bank of America musak on hold). Rebeccah and Martine, I guess, said she would zero out the balance.

I'm still receiving bills. Today I called BoA again, [protected]. (BoA, as in constrictor?) Holden said flatly, "We can't help you.", and his supervisor, Brittney said, "You'll just have to pay it. If you don't, the bill will go to collections. I can't understand what the problem is paying $16.23." I got mad, and she told me that Travellers Advantage is part of BoA, and that they have my signature. I said, "Show me."
She got Rachel of Travellers Advantage on the line and clicked off. Rachel told me that I'd signed up in 2004 and been a member ever since. I remember signing up for their free 30 day trial in 2004, and cancelling immediately upon receiving their information packet. Never cashed any of their free checks, or used their services in any way. I look at all of my credit card statements and have never seen any charges for Travellers Advantage since 2004, until November, 2006 (after BoA took over the credit card.)

Rachel said I'd just have to pay it. I said OK, but Travellers Advantage and Bank of America are going to be on the internet and whatever they think to gain by their tactics today, they are going to lose 100 times over. She said they would refund the $15. Sure looks like organized crime to me. How many senior citizens are being victimized by this BoA covert operation?

Guess what I expect to see in my mailbox next month? $16.23, plus late fees. There's a similar, but less well-known operation going on up here in Canada, called Express Transaction Services Inc. The RCMP, Phone Busters, know all about them, and the BBB gets complaints all the time about them, but they just keep on fleecing the public.

So, is my credit card really a convenience to me...?

I was offered a $1 deal through Comfort Suites for Travelers Advantage Club and was to receive discounts for Comfort Suites and free gas amounting to $40. This was a 90 day deal and I would have the opportunity to cancel before 90 days with no extra charges. I never received any correspondence from this company and then was charged $99.99 on my credit card. I had forgotten about these people because they never contacted me at all.

What a scam. What a ripoff. I’m going to contact the Federal Trade Commission about these people. This is pitiful. Warn anyone you can about these con men.