GreatGlam
Reviews and Complaints

I've been a loyal customer of GreatGlam for years now, and I have to say, I've always been impressed with their affordable prices and speedy shipping. However, my recent experience has left me feeling disappointed and frustrated.

I placed an order at the beginning of June and have yet to receive my outfit. According to the website, I could call customer service on Tuesdays and Thursdays between 12-3, but when I tried to call during those times, I was unable to get through. I then sent an email almost a month ago, but I still haven't received a response.

It's such a shame because I've always loved shopping at GreatGlam, but this experience has left a bad taste in my mouth. I understand that things can get delayed or lost in transit, but the lack of communication from customer service is unacceptable.

I hope that GreatGlam can improve their customer service and communication in the future because I would love to continue shopping with them. However, until then, I won't be giving them any more of my hard-earned money.

I'm not too sure what's going on with GreatGlam's website, but it seems like they're not doing too well. I ordered a few dresses and pants from them about four months ago, and I still haven't received my order. They keep telling me that it's backordered, but then they apologize and say that the order is no longer available. It's really frustrating because I was looking forward to wearing those clothes.

I've decided to stop buying anything from GreatGlam, and I've been telling all my friends that they're scammers now. It's really disappointing because I used to love shopping on their website. I'm going to write a review everywhere I can to let people know about my experience. I don't want anyone else to fall for their scam.

Overall, I would not recommend shopping on GreatGlam's website. It seems like they're not fulfilling orders and are lying to their customers. It's a shame because they used to have some really cute clothes. But now, it's just not worth the risk.

I made an order on GreatGlam and they said it would take 1-2 weeks to ship. Unfortunately, I never received my items so I contacted them. They told me that my shipment is delayed and it will take another 4-6 weeks. They also said that they sent me an email with the same information, but I don't have it and they wouldn't send it to me. I feel like this company is trying to scam me and others. I reported them to the BBB online and I suggest that everyone else who is waiting for their orders does the same. It's really disappointing because I was excited to receive my items, but now I don't know if I ever will. I hope that this company gets shut down so that they can't do this to anyone else.

I remember using GreatGlam a while back and it was all good. But recently, I decided to give it another go and bought two dresses. One of them arrived, but the other one never did. They told me it was on back order for 2 to 4 weeks, but then they changed it to 4 to 6 weeks. It's been 2 months now and I still haven't received anything. I've tried contacting them, but they haven't responded. I'm not sure what's going on with this website, but it's not good anymore. It's a shame because I used to love shopping here. I hope they can fix whatever issues they're having because I would love to shop here again if they can get their act together.

I gotta say, GreatGlam.com has some cute clothes, but don't be fooled by the low prices. You might think you're getting a good deal, but let me tell you, you're not. I recently bought a dress from them and it was a disaster. I wore it for all of five minutes and it left a huge red stain on my purse. I mean, come on! That's just not acceptable.

So, I reached out to customer service to see if they could help me out. And what did they offer? Store credit. That's it. They didn't offer to help replace my purse or make up for the damage in any way. Nope, just store credit so I could buy another dress that would probably ruin something else. Thanks, but no thanks.

I'm telling you, don't waste your time or money on this site. It's just not worth it. You might think you're getting a good deal, but in the end, you'll end up paying more for the damage their clothes cause. So, save yourself the trouble and shop somewhere else. Trust me, you'll be glad you did.

I've been a loyal customer of GreatGlam for quite some time now. I've always loved their dresses and the fact that I could order them and have them in my hands within a week or two. However, this year has been a completely different story. It seems like they have a new vendor or something because I ordered an outfit almost a month ago and I still haven't received it.

I'm really disappointed in GreatGlam because they used to be so reliable. I've spent a lot of money on their site over the years, but now I'm not so sure I want to continue doing so. It's just not acceptable to put a timeframe of "2-3 weeks" on an order and then send an email after 3 weeks saying that they don't know when it will be ready.

I understand that things happen and sometimes there are delays, but this is just too much. I'm really hoping that GreatGlam can get their act together and start being reliable again. I miss the days when I could order from them and know that my clothes would be here in no time.

Overall, I'm just really disappointed in GreatGlam. I hope they can fix their issues soon because I really do love their clothes. But for now, I'll have to think twice before placing another order with them.

I've been shopping at GreatGlam for a while now and I gotta say, I've always been happy with my purchases. But this last time, I ordered some stuff at the end of May and got an email saying my items were on back order. I was cool with that, I mean, stuff happens, right? But then I sent an email in July asking when my stuff would be shipped and I never heard back. That's not cool.

I used to love this store, but now I'm wondering if they've changed hands or something. All their stuff is way more expensive now, too. Like, everything is $40 or more when it used to be super cheap. And their customer service is just not good anymore.

I'm really hoping I get my stuff soon or at least get my money back. I don't want to have to stop shopping here, but if things don't get better, I might have to.

I recently made my first purchase from GreatGlam in May and received my order in June, but unfortunately it was incomplete. One of the items I ordered was on backorder and I was charged for it, even though I still haven't received it to this day. I'm not sure why I was charged for it if it wasn't available.

When I received my order, I noticed that some of the clothes were damaged, so I decided to send everything back. It took a whole month for GreatGlam to process my return and issue me a store credit. I was disappointed with this outcome because I don't plan on buying from them again.

Throughout this whole process, I had to email GreatGlam almost every day to get updates on my order and return. I even tried calling their customer service number, but no one ever answered. It's frustrating to deal with such poor customer service, and I'm not sure how they can stay in business with this kind of service.

Overall, my experience with GreatGlam was not a good one. I hope they can improve their customer service and quality control in the future.

I used to be a regular customer of GreatGlam, but my recent experience has left me disappointed. I placed an order almost two months ago and have yet to receive it. I received an email from them stating that the manufacturer has changed, but I don't think that's my problem as a consumer. I think GreatGlam should take responsibility for their supply chain issues and discontinue their site until they can resolve the problem.

I've always appreciated the quality of GreatGlam's clothing, but this experience has left me frustrated. As a result, I won't be shopping with them again. Instead, I've been exploring other options and was recently introduced to Fashion Nova. They're a competitor of GreatGlam, but they offer great clothing and free 2-day shipping on orders of $75 or more. Plus, they provide tracking information so I can keep an eye on my order.

Overall, I'm disappointed with GreatGlam's recent performance. I hope they can resolve their supply chain issues soon so they can continue to serve their loyal customers. But for now, I'll be exploring other options like Fashion Nova.