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CB Digital Banking Green Dot - Mobile Banking ATM refund to my account and the exuberant fees
Green Dot - Mobile Banking

Green Dot - Mobile Banking review: ATM refund to my account and the exuberant fees

K
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6:22 am EST
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On Nov 2, 2023 I cashed a check at Rapid Cash and because the amount was more than what was available on hand they insisted that we get 2 Green Account Card's and I am writing a complaint 18 days later? Ladies and Gentlemen, let's talk about using an ATM with this card, you insert the card to check out the balance (NEVER HAVE I EVER EXPERIENCED THIS WITH ANY OTHER DEBIT/CREDIT CARD EVER!) Green Dot takes $1.00 everytime!

Than when you withdrawal your funds you pay the normal ATM fee, well Green Dot charge's you another $3.00 withdrawal fee of their own... I am floored by this really WTF...

And than here's fee number 3 and seriously I am seriously wanting to call an attorney and hopefully sue the for pain anguish I have encountered and for my $150.00 they have stolen from me and force them to refund my money and release my 2 ATM reversals.!

Oh yeah on Nov 7, 2023 (ACTUALLY POSTED ON NOV 8,2023) MY FIANCEE ATTEMPTED TO WITHDRAW $40 FROM THE ACCOUNT (HE GOT A CASH ADVANCE WITH THE CASHIER AND HE THOUGHT HE DIDN'T DO SOMETHING RIGHT AND TRIED AGAIN) WELL HE CAME AND GOT ME EXPLAINED WHAT OCCURRED AND HE NEEDED ME TO GET THE ADVANCE, I WENT UP THERE AND THEY TOLD ME THE MONEY WILL BE BACK WITHIN 2 HOURS... OF COURSE BEING IRRITATED OVER THE EXPERIENCE...

I CHECKED MY CARDS BALANCE AND NOTHING, I CALLED CUSTOMER SERVICE AND TEXTED, GETTING A LOT WAITING BULL DUNG AND BEING TOLD OVER AND OVER FOR ALMOST 2 WEEKS NOW WTF IS MY MONEY THATS ALONE IS ALMOST $100 BUCKS FOR THE ATM AND OVER $50 IN FEE'S...

IT'S NOW 12 DAYS LATER AND I AM STILL WAITING FOR THEM TO REFUND ME $150;BUCKS THEY HAVE TAKEN CARE OF THEIR OWN POCKETS NOT EVEN GIVING A DAMN ABOUT ALL OUR NEEDS...

Claimed loss: November 7/8 2023

Desired outcome: To reimburse me $150

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