Menu
For Business Write a review File a complaint
Green Power Energy Customer Service Phone, Email, Contacts

Green Power Energy
Reviews and Complaints

www.greenpowerenergy.com

Learn how the rating is calculated

4.7 13 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Green Power Energy Reviews 14

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy I couldn't be happier with my experiences with Green Power Energy

I couldn't be happier with my experiences with Green Power Energy. Quick to respond to my questions and concerns. After getting about 5 total quotes, I found they were the best overall value. The price was among the best and their warranties were longer than all other providers. They took care of all aspects from planning, to getting permits, installation, and follow-ups to make sure I understood the ins and outs of my system. Very professional, courteous, on-time, and honest. I am extremely satisfied with working with them.

Read full review of Green Power Energy and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
B
B
B. Grant
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Green Power Energy did a good job throughout the process of solar installation. They would tell me what things were happening and what was to come. I appreciated the follow up call from ***, who explained a lot of things and is still available at a point person, when I have more questions. I appreciate this, as it is all new to me.

N
N
N. Crona
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

We were thrilled with everything from start to finish. They answered all of our questions early in the process, worked with us to meet our needs, communicated clearly, and completed everything efficiently. Our panels are already producing above our expectations. We looked at several companies before choosing GPE, and we are so glad we decided to work with them!

S
S
S. Sauer
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

After deciding to go with solar we reached out Green Power Energy and I have to say that from start to finish, it was an extremely pleasurable experience. My conversations with the customer representative (who set everything up) were great because he really explained everything to me in a way that I was able to understand and I really appreciate that. The scheduling and installing were a breeze. They came when they were scheduled, they were very professional and had everything up in a few hours. Green Power did all the paperwork that needed to be submitted to my town as well as my electric company so that was a headache I didn't even need to worry about. And then when the system was up and running we had a meeting with the system specialist who was great. He too explained the entire system to my wife and I so that we could monitor our system and know exactly what we were looking at. He also sent us step by step instructions and pictures that were also a tremendous help. All in all, the entire process was fantastic and if anyone has been hesitant about going solar, I would HIGHLY recommend reaching out to Green Power Energy.

C
C
C. Gerhold
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

This was a great company to work with for solar. They are very responsive and a good price based on regional and nationwide comparisons. The system is working great.

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy I am very happy with the entire experience with Green Power Energy

I am very happy with the entire experience with Green Power Energy. Their cost is reasonable, simple and laid out clearly. The staff are courteous, considerate and efficient, resulted in very minimal interruptions to us. They provided clear timeline and adhered to the schedule. I had visibility of the entire process and received frequent updates at every step of the way. Post installation service is excellent. Every question I had regarding the operation and maintenance of the system was answered quickly. I highly recommend Green Power Energy as sola system provider.

Read full review of Green Power Energy and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
M
M
M. Dibbert
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Green Power Energy was great from start to finish. They were very helpful and knowledgable throughout the entire process. I was pleased with each stagesales, quote, installation of roof and solar, clean up, communication and my favorite the monthly savings and tax return. Highly recommend.

A
A
A. Beer
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Great company and great service, the representative was very hands on throughout the whole process and followed up each step of the way to make sure the install went smoothly. The team also provided excellent service post-install and quickly got the consumption monitoring up and running.

J
J
J. White
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Green Power Energy made the process quite straightforward. It didn't feel like a hard sell. The installation went smoothly and everything is working properly.

D
D
D. Mertz
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Staff was great especially sales representative, operations manager and gentleman who was assigned our account after install. While we had a few hiccups during the installation, they did all they could to make it right. Happy that I chose Green Power - love the way the panels look on my roof.

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy I manage contractors and construction work in my job

I manage contractors and construction work in my job. This review is related to the installation. 1. GPE was reasonable and available when I had questions or concerns. 2. There were weather delays due to snowfall and they worked around them providing reasonable time tables for returning to the site after the weather had cleared. 3. At the conclusion of the project GPE staff followed up to make sure we understood our installation and how to reach them should any maintenance issues need to be addressed. My expectations were met and I'm happy with my solar panel install.

Read full review of Green Power Energy and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
D
D
D. Zemlak
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Very professional. They were in communication on every step of the way. I have a family member who started this process before me with Telsa, and they are still waiting to get install. Green Power Energy is the way to go when looking into a system. Once the project team came out and hooked up our system it looks amazing! (See picture). Thank you Green Power Energy.

B
B
B. Schmidt
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I found Green Power Energy to be very professional throughout the entire process. They always let me know what to expect every step of the way. System is up and running very well. And it was all done on the timeline they predicted. I felt well cared-for.

R
R
R. Wintheiser
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Very professional throughout the process. Best prices and top of the line equipment. Everyone has been wonderful to work with.Very happy

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy After researching, aka doing my homework, many solar companies, local and national, GREENPOWER ENERGY far exceeded my expectations!

After researching, aka doing my homework, many solar companies, local and national, GREENPOWER ENERGY far exceeded my expectations! I personally have recommended them to my friends and neighbors. ... and it wasnt JUST a great price, which could not be beat, on a per watt basis, it was the entire organization from *** (great knowledgeable Salesman) to ***( my forever contact and everyone in between.Truly *** with professional design and install team who worked with me and my ideas. Its one of those companies you should check out before going solar! AAA+

Read full review of Green Power Energy and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
A
A
A. Predovic
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I was very pleased with Green Power Energy. They provided the most honest quote and was super easy to work with. They did not pressure me at all during the process. I was extremely comfortable with them. The installation crew could have been more thorough in their clean up. I would definitely recommend Green Power Energy for your solar project.

ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Green Power Energy replied to this review.

Green Power Energy Green Power Energy was and is a pleasure to work with

Green Power Energy was and is a pleasure to work with. I am a homeowner and 1st time solar generator so I can't yet address Good Quality but time will tell and I am very happy with the installation and the system performance. The value I received was that GPE was one of two lowest bidders from my list of 4 interviewed companies. I never felt lost or uninformed as GPE provides excellent literature, documentation and quick replies to my emails when I did have a question whether to my sales person, accounting or the install team. A very well organized and professional company. I am up and running and a happy customer.I highly recommend them if you are considering a solar installation.

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Green Power Energy This is my chosen project and I highly recommend Green Power Energy

This is my chosen project and I highly recommend Green Power Energy. They had the best price with the long term warranty compared to other vendors (via energysage). Their representative helped me throughout the entire process and answered all my questions even before selecting them and laid out all the details that will work for me regardless of who I chose. He helped me select the best system in my budget and detailed out the ROI. GPE guided me through the entire process from scheduling, installation, documents needed when dealing with utility companies. Their expert provided all the technical answers for setting up my account for energy management and the monitoring app. Great company and highly rated that I recommend to anyone.

Read full review of Green Power Energy
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Green Power Energy replied to this review.

Green Power Energy Great company, very glad I found them

Great company, very glad I found them. From the beginning of the process, really appreciated the educational (not condescending) and low pressure approach. Later learned that they give honest assessments, ie theyll tell you no, installing solar wont be financially worth your while, while other companies might just say yeah your home is perfect for it. Was able to talk through different options, manufacturers and layouts. Although the process overall took longer than Id like, there werent delays due to GPE, and they were communicative about the timeline and next steps, eg waiting for town approvals which typically takes X weeks. No unexpected surprises and great customer service throughout. Very happy with the system so far!

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy Great company

Great company. Peter the solar consultant was an expert and a professional, very thorough and detailed with how solar works and what options i had for my project. No third party, everyone i dealt with was from green power energy which was great. Installation went as planned, no issues, everything worked great, and all the information i needed to register was sent to me with clear and easy to follow directions. Follow up with Kevin who is the relationship manager was also very informative and also reassuring that I have a point of contact for whatever questions I may have moving forward. Overall great solar company, very competitive pricing, guarantee their work, and very responsive. If you're looking to go solar I would highly recommend Green Power Energy.

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy Green Power Energy was excellent

Green Power Energy was excellent. From start to finish these folks were top notch. Selecting the system was easy and everything was fully explained. They made payments easy and anyone that was sent to my house was cordial, professional, respectful and very willing to detail the steps and process they were going through. Return visits to inspect the system and ushered everything thru with my utility. They made this so easy. Best part was after the system *** installed. GPE was still there guiding me thru the new world of power production they helped me break into. Theres a lot going on and these folks were my partners - not just the retailers. I recommend these folks to everyone that asks about my solar panels. Well done, GPE. You understand how to make customers feel appreciated.

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy These guys are great

These guys are great. I had another solar companmy giving me quotes but they were really annoying and pushing a lease which I figured out on my own made no financial sense for me. But *** wasn't pushy at all, they basically just offered a really low rate and then made everything very painless. What I like the most is how they are very responsive and helpful if you need anything, but they don't bother you much if you don't. We've had our system (52 panels) up for a couple of months now and everything has been great; there was one time they called me to say they were sending someone out because they wer getting s awerif reading from one of the panels (they monitor them fo ryou) and then called the next morning just to tell me eveything was all good. Go with these guys, they're straightforward and professional."

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy If youre anything like us we had little knowledge about solar

If youre anything like us we had little knowledge about solar. We wanted to help save the plant and of course reduce our energy bills too. We did some research and found Green Power Energy Solar as the highest rated provider in our area. We worked with colleagues at Green Power Energy Solar who helped answer all our questions. During the height of the pandemic they were able to expedite the installation of our system with very minimal onsite contact. Since the installation we have seen a dramatic reduction in our energy bills. We have not only increased the value of our home, but we have also reduced our footprint on the earth. With the rising cost of our electric *** and the government subsidies now is the best time to get solar. We absolutely without hesitation recommend Green Power Energy Solar as a reliable company with people who make the entire process easy!

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Green Power Energy Great Solar Install Experience!

Great Solar Install Experience!In mid-late 2020, we did a thorough review of Solar providers and ended up selecting Green Power Energy. Primary reasons for our selection were their solar experience in /PA, competitive pricing, location of HQ and experts (1 hour away from my home), and all work done by employees (no subcontractors). We got things rolling in the Fall of 2020, first finalizing the design after reviewing the detailed Sun analysis and a few additional options. The project was then formally kicked off with long lead items placed on order and with installation initially scheduled in January. However, after some terrible Winter weather including a 30 inch snowstorm, we were not able to schedule the installation till the early Spring. After rescheduling, the install went smoothly with no hiccups being completed in 2-3 days (50+ panels). They handled the permits with the local township and secured the approvals with the utility (First Energy) flawlessly. The system started up in early Spring delivering nameplate capacity which has resulted in electric bills of $23, $8, and $8 for the first 3 months, and immediate banking of credits!We had a final closeout meeting, doing the system review, some minor training, answering all our questions and running through the options for managing the *** process. Other than the weather delays, my wife and I had a great experience with Green Power Energy. We would highly recommend them for your solar project!

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Green Power Energy replied to this review.

Green Power Energy I recently had a grid-tied 25,920kwh Solar array placed on my pole building this past year and have nothing but praise to offer for Green Power

I recently had a grid-tied 25,920kwh Solar array placed on my pole building this past year and have nothing but praise to offer for Green Power Energy LLC. My install consisted of 72ea - 360w LG Neons w/EnPhase IQ 7+ micros and Envoy. The sales team, the operations team, the install crew, the electrical crew, and setup technician were incredible! From beginning to end we maintained communication throughout the process, permitting, and final PTO. I was provided a digital model of my property during the quote process that accounted for tree shading, sun angle, and seasonal output averages for my area with the array which I hadn't received from other quotes. I was really impressed with the fact that they gave me some "creative" say in equipment placement and wiring routing during the engineering phase which allowed for an easier install and the ability to streamline my electrical panel arrangement and conduit runs for appliances in my shop and basement. Everyone was professional, timely, and I enjoyed meeting them and having a chat. The end result was more than I could have asked for! The system has been flawless for months and I received a follow-up as well from Green Power on expectations, care tips, and an after install virtual meeting to discuss anything I had questions about which I greatly appreciated. To give a small background of my expertise to lend some credence to my impressions of this experience, I'm an all systems Aviation mechanic of 23yrs on 7 different heavy airframes, former electrician, and machinist/fabricator. So for a company to deserve praise like this from me is well earned in my opinion. A huge thank you to Peter in sales, Mike, Sara, Taylor in Operations, Matt and his awesome install team, Chris and his electrical team, and Bruce our setup technician for answering all my questions, providing excellent workmanship, and making this an outstanding experience from beginning to end!

Read full review of Green Power Energy
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Green Power Energy Complaints 1

ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Green Power Energy I got a solar system put on my house in May 2022, but it stopped working

I got a solar system put on my house in May 2022, but it stopped working. I told Green Power Energy and they came to check it out. They said the inverter was bad and needed to be replaced in about 5 days. It's been 3 months now and my system still isn't working. I've been getting really high electric bills for May, June, and July because of the outage. I've called Green Power Energy a bunch of times, but they keep saying the tech manager will call back and then nothing happens. My system still isn't working and I'm not getting any power from it, even though it's sunny out. Can someone help me out?

Read full review of Green Power Energy
Hide full review

Is Green Power Energy Legit?

Green Power Energy earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Green Power Energy to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Green Power Energy is known for their high standards and safety. If you're thinking about dealing with Green Power Energy, it's wise to check how they handle complaints.

We found clear and detailed contact information for Green Power Energy. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Green Power Energy has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Green Power Energy's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Greenpowerenergy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Greenpowerenergy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Greenpowerenergy.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The greenpowerenergy.com may offer a niche product or service that is only of interest to a smaller audience.
  • Green Power Energy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Green Power Energy

Screenshot Green Power Energy
Green Power Energy is a reputable and reliable renewable energy company that specializes in the installation of solar panels and other sustainable energy solutions. With over a decade of experience in the industry, the company has established itself as a leader in the field, providing high-quality services to residential, commercial, and industrial clients across the United States.

The company's mission is to help customers reduce their carbon footprint and save money on their energy bills by providing them with affordable and efficient renewable energy solutions. Green Power Energy offers a wide range of services, including solar panel installation, battery storage, and energy efficiency upgrades.

One of the key strengths of Green Power Energy is its team of highly skilled and experienced professionals. The company employs certified engineers, electricians, and installers who are dedicated to providing the best possible service to their clients. They work closely with customers to design and install customized solar energy systems that meet their specific needs and budget.

Green Power Energy is also committed to using only the highest quality products and materials in its installations. The company partners with leading manufacturers in the industry to ensure that its customers receive the most reliable and efficient solar panels and other equipment.

In addition to its excellent service and products, Green Power Energy is also known for its exceptional customer support. The company provides ongoing maintenance and support to its customers, ensuring that their solar energy systems continue to operate at peak efficiency for years to come.

Overall, Green Power Energy is a highly reputable and reliable renewable energy company that offers a wide range of services to help customers reduce their carbon footprint and save money on their energy bills. With its experienced team, high-quality products, and exceptional customer support, Green Power Energy is a top choice for anyone looking to switch to renewable energy.

Overview of Green Power Energy complaint handling

Green Power Energy reviews first appeared on Complaints Board on Jun 10, 2023. The latest review I couldn't be happier with my experiences with Green Power Energy was posted on Jun 10, 2023. The latest complaint I couldn't be happier with my experiences with Green Power Energy was resolved on Jun 10, 2023. Green Power Energy has an average consumer rating of 1 stars from 14 reviews. Green Power Energy has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Green Power Energy Contacts

  2. Green Power Energy phone numbers
    +1 (844) 584-0008
    +1 (844) 584-0008
    Click up if you have successfully reached Green Power Energy by calling +1 (844) 584-0008 phone number 0 0 users reported that they have successfully reached Green Power Energy by calling +1 (844) 584-0008 phone number Click down if you have unsuccessfully reached Green Power Energy by calling +1 (844) 584-0008 phone number 0 0 users reported that they have UNsuccessfully reached Green Power Energy by calling +1 (844) 584-0008 phone number
    +1 (908) 713-9055
    +1 (908) 713-9055
    Click up if you have successfully reached Green Power Energy by calling +1 (908) 713-9055 phone number 0 0 users reported that they have successfully reached Green Power Energy by calling +1 (908) 713-9055 phone number Click down if you have unsuccessfully reached Green Power Energy by calling +1 (908) 713-9055 phone number 0 0 users reported that they have UNsuccessfully reached Green Power Energy by calling +1 (908) 713-9055 phone number
  3. Green Power Energy emails
  4. Green Power Energy address
    47 East St, Annandale, New Jersey, 08801-3075, United States
  5. Green Power Energy social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
  7. View all Green Power Energy contacts
Green Power Energy Category
Green Power Energy is ranked 15 among 85 companies in the Solar Energy category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.