Hamilton Beach Brands
Reviews and Complaints

I received a Hamilton Beach Slow Cooker as a gift. When I used it for the first time, I was unable to use the temperature probe feature because the probe connector into the cooker was missing. I called customer service. Even though this was a brand new, never used item, they still want me to pay $9.99 to send a replacement cooker. When a product is broken right out of the box, I would expect a company to send a fully functioning new replacement and not expect the customer to pay more. I also am required
to cut off the end of the broken cooker's electric cord and send it back to them at my expense.

The first time I used my new Hamilton Beach blender it blew up. The blender started releasing black smoke from it, before I could shut it off and unplug it; it made this loud noice. My children started screaming and ran into the living room. That was the end of the blender and the end of my children ever wanting to make a milk shake again. I had to take the blender outside, my house still stunk the next day of the smoke. It was a Wave Station Express Dispensing Blender (Black; model #54615)

Kmart has no permanent cone type filters for Hamilton Beach digital 12 Cup Coffeemaker that they sell there. They have the paper cone type filters, but you have to use 2 filters otherwise they break open at the bottom and the coffee block the bottom and the water doesn't come out of the filter section, it just sits in the cone area. The only way I could get it out was ti strain it.

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will not complete brewing cycle unless I turn machine on and off several times. This is my 2nd coffee pot since june. If I cannot return this product without a reciept I will never buy from Hamilton Beach again.

Hamilton Beach 47665 BrewStation Plus 12-Cup Automatic Drip Coffeemaker

I recentlly purchased a hamilton beach coffee maker from walmart. After 7 months the coffee make broke due to material failer. Was guaranted for a year. Called Walmart and they said the time frame for them had expired and I needed to call the company. I called the company and they said they would not warrantee it either and that if I sent them moneyh they would send new part. No where in the warranty does it say anything about specific parts not being warrented. They said too bad and would not do anything. Total ripoff! do not buy Hamilton beach Products.

We got one of these Brewmasters and we really love it. The idea that you dont have to fool around with a glass carafe is nice. However, we have noticed that the coffee seems to taste plasticky..when the coffee brews, it sits in a plastic bucket until its dispensed. I do not know if thats the reason coffee tastes funny, or if it picks up the plastic taste from the container the water is poured in to...we use bagged coffee, so its not picking up taste from a plastic can...we are just so disappointed with this, as the coffee maker is really cool. We do keep our coffeemaker clean and our water is not hard. Has anyone else had this issue?