Hardee's Restaurants’s earns a 1.4-star rating from 575 reviews, showing that the majority of diners are dissatisfied with their meals.
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vulgar commercial
The Hardee's commercial featuring Padma eating a hamburger in a manner illustrating sexual behavior is disgusting! This commercial is very inappropriate for anyone to have to view but especially children. Whoever is behind the making & broadcasting of this commercial has no respect for women and views them, as the commercial says, "A piece of meat". Until this commercial is pulled from the air, Hardee's will forfeit my business. Obviously money is more important to Hardee's than human respect & decency.
Instead of getting the prudes out of your lives how about we put the perverts in the closet. Lets put all these men back in their place.
If you choose to indulge in perverted sexual behavior, do it in a private place, not on public TV. Obviously you men have no respect for women or children. It's a shame that your minds have reached such a state of depravity. Why don't you get off your tv watching rears & be REAL men. Real men respect women!
By the way, Mr. Jason Tillo, I weigh 110 pounds. I'm not a fat couch potato watching the idiot box. Perhaps you are and that's why you are defending pornographic commercials. Contrary to the Hardee's commercial, women are NOT a piece of meat. Women are NOT here for your sick, sexual pleasure. Sex was created by God for 1 man & 1 woman in marriage. Woe to those who call evil good!
The complaint has been investigated and resolved to the customer’s satisfaction.
food complaint
We came and ordered two sets of 2 for $3.00 double cheeseburgers. After we have gotten our order, we checked and noticed the burgers were extremely greasy and made the bun soggy. Also there were no napkins. All and All the food taste great but the service needs to improve some.
The complaint has been investigated and resolved to the customer’s satisfaction.
Restaurant #222
We ordered two sausage biscuit and added cheese. Cheese was not added. They handed us two slices of cheese so we could put it on them.
We ordered two ham Frisco sandwiches and received one slice of ham on sandwiches (see attached photo for verification)
The service from employee and Michelle and manager Rebecca was "sorry" and that was it.
We were treated rudely and the service was very unsatisfactory. I will not recomment anyone to visit Northhill Hardees in Minot North Dakota
recent tv ad
It's pretty sad that Hardee's, a family restaurant, feels it has to choose it's most recent TV ad to show during primetime TV. It's not an ad for a family - it is a sexual ad for men. Hardee's has lost my business.
The complaint has been investigated and resolved to the customer’s satisfaction.
http://www.hardees.com/contact/contact_form
copy and paste or cut an past in web browser
and you can send your complaint directly to Hardees
Here is a link ( if it works )... http://www.hardees.com/contact/contact_form I STRONGLY encourage everyone to as they say "drop them a line" and tell them what you think about the commercial. If enough people comment to them directly, eventually it will get to the right person. Maybe even send them "a line" every day until you get the right response. You could even request to speak with the person in charge of the advertising.
I am right with you all who feel hardee's ads are just wrong. what the heck does eating a hamburger
have to do with this sort of ad. Porno is right. I will never eat there either, and I plan to have everyone
I can to write in. Anyone know who we can complain to, to actually get them off the air?
What does it say about their food when they have to resort to porn-like commercials to sell food? And shame on American Idol for airing this commercial with so many kids watching. Will never eat there again.
THATS DISGUSTING! I SAY WE FIND OUT WHO MADE THIS AD AND BURN THEIR HOUSE DOWN! THEN WE SHOULD CUT OUT OUR CHILDREN'S EYES SO THEY CAN NEVER SEE SUCH TRASH AGAIN!
THAT'LL TEACH EM!
I agree! I refuse to encourage such profane marketing tactics and will no longer purchase any Hardee`s product. Its almost to the point where it is indecent to even allow our children to watch a commercial. America wake up! We have the power to put and end to such repulsive advertising.
management
There is a regional manager who is the most incompetent man who I have ever seen. His name is William Yiesley and he runs a few Hardees restaurants in Kentucky. That man is rude and has no sense of how to run his restaurants whatsoever. I thought customers were the ones who are important. We keep your business from shutting down. I see no concern he has whatsoever for his customers nor his employees. What type of people do you put in management and what exactly do they do?!?
I have met this man you are talking about. He is just as you say. I do not understand these things myself.
The complaint has been investigated and resolved to the customer’s satisfaction.
store closed 45 minutes before posted time with no resonable explanation
On march 21 st 2009. I went to the drive-thru at Hardee's in clayton at 10:15 pm. expecting someone to greet me as normal with a Hi welcome to Hardee's would you like to try one of our combo meals tonight. Instead I got not response, after about 1 minute I pulled up to the window to see a young African American female mopping the floor. I blew the horn to...
Read full review of Hardee's Restaurants and 2 commentsvery rude workers and management
i was hugry so some friends and i stopped for a burger as soon as i walked in a worker stated sorry but we need to close at 9pm so i looked at my wristwatch and it was only 8:33pm so i figured ok i will order to go so as they may close ontime then another worker said you need to hurry up how can i help you we need to close.at this point i was frustrated...
Read full review of Hardee's Restaurants and 1 commentunfair pay practices
My daughter works at hardee's while also attending college. She has worked off and on for hardee's for 8 years. She never turns down a 2am call for her to come in at 4am - or to work over - or do what ever it takes - she has even worked split shifts - just to help out. She is a shift leader and today she found out that a co-worker who has only been employed approximately 3 months was was promoted to a shift leader and is making .75 cents more an hour than my daughter! Talk about a slap in the face. My daughter has high performance evaluations - text messages on her phone from store manager complimenting her so there is no reason for this - she has been told that she (My daughter is under a wage freeze? Now what is that) this pay difference cannot be justified. Thanks hardee's for causing my only child such sorrow and pain - I have listened to many tears over the un-fairness of it all - well maybe a complaint to the illinois department of labor will get your attention - nice way to treat a loyal worker - oh wait - those are out of fashion these days aren't they.
The complaint has been investigated and resolved to the customer’s satisfaction.
you know hardees is the worst place to work at i have been their almost 2years with no raise a new kid just started 3weeks ago and got a 25cent raise some one quit and came back wow! already making 35cent more some how im not surprised i and when i asked my boss how could this be she told me she only gives raises to people that deserve them hello no call ins, on time, and bust my butt what is that?its just a case of favoritism going on besides the boss calling her employees stupid and yelling at them isnt that against are human rights ill be going to corporate letts see what they say...so my point to all readers is that hardees is the worst place to work
idiots
That's a good point, Jason. I hadn't considered that.
My opinion is she should get a different job. If she's going to be crying about (40*.75) 30 dollars a week she should have the motivation to get a job in the field she's studying for. 8 years is more than enough for fast food. Move on. Unless, of course, she's trying to get into the corporate side of Hardee's, which it sounds like she might be. If that's the case, she's got to talk to some higher ups. But she's also got to realize that if you want to move up in the corporate world you can't do the same thing for 8 years and call your parents crying when something you don't like happens. Your parents shouldn't be burdened with having to stick up for you your whole life.
I agree with Jason on one thing, if the daughter is unhappy she should be talking to her managers about it in person and not by writing a letter. If nothing is done than she should take it to headquarters by a phone call to get a better response.
"Even a fool is considered wise if he holds his tongue”
You should apply that saying to yourself and ignore the troll, he is craving attention.
Jason did I make any spelling mistakes here?
I think he is talking about the first sentence. Should it not be. Jason, listen kid, You need to grow up. ? I don't know ask the grammar "expert". However I would not be surprised if you were infact Jason saying bad things about yourself just to get attention. Anyways who cares. If you are not him and bashing yourself to get attention just ignore him he is a troll.
Jason,
You are a looser...
Hiding behind a computer screen...
She may need her "mommy" but at least she has a mommy to fight for her, unlike you who was born of ###...
and you have no brains, just for the record.. here is a list of your brilliant spelling abilities... here are all the words you spelled WRONG:
daugher (should be daughter)
obvioulsy (Should be obviously)
prastice (Should be practice)
literly (Should be literally)
"Even a fool is considered wise if he holds his tongue”
Go ahead and show me a grammar mistake.
Jason. Listen kid. You need to grow up. Stop hiding behind your keyboard and monitor and slandering the general public for trying to make other consumers aware of potential scams, fraud, and so on. While you're at it, a spelling and grammar lesson may not hurt, unless you just haven't made it through middle school yet, then your sub-par conversation skills would be totally acceptable and understandable. Instead of commenting on everyone elses misfortune, spend your time with your nose in an English book, or a dictionary, and learn what a adjective is, or better yet, how to spell adjective. And while you're at it, go slander your friends on Myspace or Twitter, if you have any friends that is...Best of luck in your life long endeavors of putting people down . Maybe one day one of your targets will meet up with you on the street, and without the protection of your firewall and Kaspersky Antivirus, we can all watch you turn and run with your tail between your legs.
slow service
We are in Hardees every Sunday morning after church. We meet 3 other couples their also. They very seldom have coffee made. They know they get a rush of people after church or churches are out. We usually have to go up and get our own refills, if they have coffee made. This mornings service was really bad. My husband orderd bisquit and gravy breakfast bowl, low carb bowl, breakfast frisco, orange juice, coffee, and a cappucino french vanilla. We only got the cappucino. Went up to the counter after 20 to 25 min. of waiting. Another 5 min. our food was up and at the same time I asked to have our money back. The manger came out and gave me my money back. He didn't acknowledge I'm sorry, or nothing. They could have alot of business if they would have good service. They are the only restaurant open on Sunday morning.
Thank you,
Monica Fischer
coupons
We frequently receive coupons for use in your restaurants. While I do appreciate the coupons and they do their intended job in steering me to your restaurant versus other fast food restaurants, I am extremely frustrated with the hoops, cartwheels and headstands required to use those coupons. My family (usually 3-10 of us) visit your restaurant near Dandridge one-three times weekly. Our choice is often breakfast, when they actually serve breakfast until 11am as you advertize, which is about 50% of the time. I've been in your restaurant when they stopped serving breakfast as early as 20 till 11. I've watched you lose money when people walked out the door because you had no breakfast. I've taken my own money elsewhere at 10:45am. Once again, this morning I took my money (money for breakfast for 4) elsewhere because I had a coupon you sent me that I couldn"t use. I fail to understand why I could get a free biscuit if I spent $2.99 for a biscuit but I couldn't spend more money $4.99 for the combo and get the free biscuit. Does that make sense? Apparently to you, your company or someone in it, it does. Soooo, you lost a sale this morning and tomorrow morning and next week and probably for several weeks to come because you wouldn't take the coupon you sent without me jumping thru hoops, turning cartwheels and standing on my head. So I spent my money at Cracker Barrel and it was a delicious breakfast.
Lose weight.
rude employee
I go to Hardees every Sunday morning to get my usual which is a side grit with cheese and a side sausage patty. Almost every time I go I have the same experience with this same rude cashier I have complained to her manager but it seems to me like her attitude has only gotten worse. The other Sunday I sent my husband to get breakfast unfortunately my grits were left out of the bag and he brought it to her attention when she did decide to give him the grits which he paid for she stated that the next you dont have your reciept you aint gone get no grits first of all she did not use the correct english and last we will no longer spend money at Hardees.
i went through the drive-through at the hardees on hwy 24 in roseboro, n.c. waited for our food for 15 minutes . The drive-thru cashier picked up the order and stood there holding it ipushed the window open and asked if thatwas my food order, then she walked by to get our cold fries came to the window said have a nice night you ###ing ### as i was pulling off. I stopped my car went back to the window and asked what her ###ing problem was, she wouldnt respond. today is nov. 10 2008
Was she black?
rude
My husband (Tom) and I were comeing home from pigeon forge.. We decided to go different way instead of I 75.
We went toward nashville... We were on highway 40w. We decided to stop and hardee's to eat. Tom went in to get food... He came out and said.. I dont think you will like your choc. Shake.. I looked at it. It was watery. I walked back in hardee's. A girl asked me what do I want... I said I want a choc. Shake not water. She grabed it from my hand and threw it in the trash.. And proceeded to make another one (With a rude attuide) not saying a thing to me... While she was makeing the shake I walked to the tables and picked up comment card.. (The girl was lucky.. I would have like to show her what she could do with that shake) the girl came back to me and handed me the choc. Shake, saying to me heres your shake. I ask her what her name was.. She said cassie.. (If she told me her right name and I spelt it right) the shake was better but still not thick... I left, and my husband and I sit out side with our little dog eating.. And I filled out card.. It ask location.. I went back in and ask the location.. (Sence we didnt know area. ) cassie said the location was peavine.. We were in ky. I checked on computer to find peavine ky so I can get you the right name and store number... But I couldnt find peavine.. So the girl lied... We were on 40 w going to nashville.. I hope you can locate her and store.. Cause someone else might not be so nice.. And show her what she can do with the shake... There is no reason for the rudeness of this girl.. We visit hardee's in louisville and radcliff areas... 3/4 times a month.. We love your breakfasts... But when we decide to pass threw that area again.. We wont stop at that hardee's... Again... Promise you that... If you dont mind please let me know.. If you can locate this store... Thank you delia
Lol! I know the Hardee's in Radcliff, on Knox Blvd. Once we ordered meals there. It took them over 6 minutes (there is actually a clock you can watch!) and we got 23 french fries with our order. It was supposed to be a go large.
I'm glad they at least do breakfast right, because dayam. Heh.
Here is what I think...I worked at Steak n Shake and the customer is not always right. There were people trying to scam them all the time. Oh my eggs weren't cooked the way I asked...they'd return their damn plate twenty times until they got it for free. Yes I'm sure this person was rude, but there are a lot of rude people in the world. That's when you speak to a Manager. Oh wait...don't they have a complaint line or something like every other place? Wouldn't it be better to take it up with them instead of posting it all over the internet? Hmm...no guess not because that wouldn't be the more "grown-up" thing to do.
Also half these people replying to him and telling him to get a life are probably him on another account. He admitted in one letter that he purposely makes spelling and grammar mistakes to attract trolls to poke fun of him. I am sure(if you are not one of his other identies) that he is making fun of your responses.
Normally I would side with the person posting the complaint and not with Jason. However did appear sort of rude in this letter. That saying "The customer is always right" is outdated if they act like her.
No offence dciulla, but you are no better than him by calling him an idiot and stooping to his level. Here is an idea, we all know he is a troll so ignore him.
Jason you are an idiot...
Why do you slander people and stick up for those that are RUDE? What ever happen to the customer is always right..
Oh I forgot, your too busy pulling up your pants and shinning your stupid gold tooth.
Lets not talk about spelling, I have read your post... PLEASE!
Looks like you really showed them. They will be out of business before you know it.
cleanliness
While eating at this Hardee's we notices 3 employees sitting in a car in the lot, smoking. As they returned to work only one waled into the restrooms to, wash their hands I hope. The other two went right back to work. One appeared to be a cook, the other was the order taker.
Hardees advertisement featuring the young woman exposing her
breasts and other body parts is disgusting to say the least.
What next------ a young hunk in skivvies--- licking his arms and legs!
Don't you people know sex doesn't sell food! Getting good food in a
clean restaurant served by a courteous person sells food!
I was in hardees nov ! placing a order i could see in the back where a young man was working making the breakfast sandwish without plastic gloves on and he scratched his nose and went back to making the sandwich this was in mayfield ky the manager there is a joke
to many problems
I am so sorry to say but the management of this store is so out of whack. Everytime I come in thy seem to alway have a attitude problem. They seem to not know what they are doing at times, and they treat their employees so harshly. If I was the general manager of this hardee's I would firer all of them that are in charge of managing this store of thomasville, ga. I regret to say but I have heard form my friends that this store is in need of a drastick change and I agree. In my opinion something needs to be done as soon and quickly as possible.
The complaint has been investigated and resolved to the customer’s satisfaction.
Some people need to understand that working in a fast food restaurant can be quite difficult specially dealing with unpleasant costumers. I am a young man at the age of 23, i visit hardees just about every day in thomasville, ga. Also i am a resident of Thomasville, GA. From what i have observe from visiting hardees so much, its not always the employee or manager who has the problem its the customer. Sad to say but it is true. Hardees of Thomasville, Ga has some very nice an pleasant employees and managers. I must say the managers at this store are doing a very excellent job of taking care their customer when a problem arrives. So before you judge someone, think!
poor service
I have been a loyal customer of hardees in myrtle beach and columbia sc, charlotte, nc, and chattanooga, tn, eating there nearly every morning for 25 years. Until several years ago, when I had occasion to travel into alabama and had the misfortune to stop, as usual, at hardees. I pulled up to the drive-through at hardees in bridgeport, al and ordered a...
Read full review of Hardee's Restaurants and 99 commentsHardee's Restaurants Reviews 0
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I think everyone that says these things A. no nothing about marketing and B. didn't listen or watch the commercial C. knows absolutely nothing about a passion for food, freedom of expression, and symbolism. You all are missing the point. First you would've had to read Padma's book to understand the context of which the commercial used it. Secondly, you would have to understand that for food lovers every where (especially chefs) eating great food is a very sensual experience. They derive the same pleasure from the experience of tastes as lovers do foreplay.
It's not porn people! Apparently, nobody who posts these comments have ever seen porn, even soft core porn. I'm a woman, and I am not offended by this commercial because I used to work in marketing for a few years. What people find offensive is usually because they are uneducated and do not see the whole picture. Sometimes that is the fault of the advertising/networks. Mostly because of time constraints, etc. things tend to get lost in translation. I wonder if everyone who complains is also calling the axe company, burger king, tampon companies, penis enhancement agencies, etc. It's only offensive if you are easy to offend. Try talking to your children instead of shielding them from the f***ing world. In the long run you are doing more harm than good by not preparing them for what is truly out there.
Lets get the prudes out of our lives
lets get the porn off main stream tv
This commercial belongs in a porn movie not on telivison where children of all ages see it and imitate what they see. I'm very offended by it and it do turn it off and yes I've complained to Hardee's.
Loosen the bone Wilma.
Your TV has buttons on it, if you don't like what you see PUSH ONE.