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Harlem Furniture
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Harlem Furniture
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Harlem Furniture Customer Service Phone, Email, Contacts

Harlem Furniture
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harlemfurniturenyc.com

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3.1 21 Complaints
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Harlem Furniture Complaints 21

Resolved “Refuse to give a full refund” Resolved “substandard furnitures with no warranty” Resolved “Fake sofas” Resolved “Sold us fake leather sofas” Resolved “Poor management” Resolved “Lies about refund” Resolved “Terrible company” Resolved “Inferior Furniture” Resolved “Subpar quality” Resolved “Beware”

How responsive is Harlem Furniture's customer service?

11 Resolved
10 Unresolved

Total complaints: 21

Resolved complaints: 11 (52%)

Unresolved complaints: 10 (48%)

Somewhere halfway 🌗
Harlem Furniture definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Harlem Furniture needed to resolve them.
How is Harlem Furniture’s rated by customers?

Harlem Furniture’s earns a 3.1-star rating from 21 reviews, showing that the majority of customers are somewhat satisfied with their purchases.

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Keywords

furniture delivery warranty manager living room set leather store complaint money refund dining table living room shop defective purchase receipt repair customer service bedroom set extended warranty
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Harlem Furniture Damage done with no resolution

Harlem Furniture is a member of the Better Business Bureau. They claim to be a business in good standing with the bureau but it is only because they have found a loophole, a way to exploit the system of checks and balances. I made a purchase of an entertainment center from Harlem Furniture. It was a large piece and so I had it delivered. The men...

Read full review of Harlem Furniture and 22 comments
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Overview of Harlem Furniture complaint handling

Harlem Furniture reviews first appeared on Complaints Board on Mar 16, 2007. The latest review Diffective item was posted on Sep 17, 2022. The latest complaint Refuse to give a full refund was resolved on Mar 08, 2010. Harlem Furniture has an average consumer rating of 3 stars from 21 reviews. Harlem Furniture has resolved 11 complaints.
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  1. Harlem Furniture Contacts

  2. Harlem Furniture phone numbers
    +1 (718) 401-1900
    +1 (718) 401-1900
    Click up if you have successfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number 0 0 users reported that they have successfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number Click down if you have unsuccessfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number 0 0 users reported that they have UNsuccessfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number
    Bronx Branch
    +1 (212) 722-7900
    +1 (212) 722-7900
    Click up if you have successfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number 0 0 users reported that they have successfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number Click down if you have unsuccessfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number 0 0 users reported that they have UNsuccessfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number
    New York Branch
  3. Harlem Furniture address
    560 Exterior Street, Bronx, New York, 10451, United States
  4. Harlem Furniture social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Harlem Furniture Category
Harlem Furniture is ranked 206 among 372 companies in the Furniture Stores category
#204 Mercers Furniture Mercers Furniture #205 The RoomStore The RoomStore #206 Harlem Furniture Harlem Furniture #207 Becker Furniture Becker Furniture #208 Contour Adjustable Beds / Adjustable Bed Enterprises Contour Adjustable Beds / Adjustable Bed Enterprises

Recent comments about Harlem Furniture company

Sold us fake leather sofas
12
Harlem Furniture is absolutely terrible! They stand behind nothing. ...
 Insurance is BULLS**T
1
I must say that the complaintsboard is very unfair when it comes to...
 Fake sofas
1
I purchased sofa set on March 21, 2009 at The RoomPlace located on...
 Inferior Furniture
1
HARLEM FURNITURE is a REAL disappointment. We bought a new bed set...
 Harlem furniture junk
1
just wondered what suite of furniture you bought. I got a del mar...
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