Menu
For Business Write a review File a complaint
Harrah's Resort

Harrah's Resort review: Room and pool area

D
Author of the review
2:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My boyfriend and I stay a Harrahs a lot considering we love the pool there. We stopped in on Wednesday 01/31. We were staying at the Hard Rock due to the fact that our last stay at Harrah's we had roaches in the bathroom which is normally never a problem. So, we went to the pool Wednesday, around 2 o'clock, and I had a small speaker with me. The clip speaker is the size of my fist. We often bring it to a few other hotels, but they told me at Harrah's that I wasn't allowed to bring it in. I asked if I could leave it in my pocketbook. They responded in a nasty tone stating no like I was a child. Then I said I was willing to just leave it with them. Again, the security guard was nasty and went into my pocketbook to check it. I had no problem with that. She seen my boyfriend's prescribed stomach pills and told me I was a drug addict and then proceeded to tell me I had to leave. I was confused and growing irritated with the situation. The security guard continued to berate me, including telling me that I am there every week trying to sell drugs. I am not there on a weekly basis considering I have a full-time job that wouldn't allow for that to even be considered an option. Again, I was furious and embarrassed. While I understand there are rules in place for a reason, they shouldn't treat customers in such a demeaning manner. The whole team there was definitely out of line. Afterwards, we decided to go to Ocean where we had no problem with the team they had in place. Out of all the hotels we have been too, we have never been treated as poorly as we were at Harrah's.

Confidential Information Hidden: This section contains confidential information visible to verified Harrah's Resort representatives only. If you are affiliated with Harrah's Resort, please claim your business to access these details.

Update by demening
Feb 06, 2024 12:30 pm EST

GM! i need to know if you read my complaint,please email me at lbtender@yahoo.com

0 comments
Add a comment
  1. Harrah's Resort Contacts

  2. Harrah's Resort phone numbers
    +1 (609) 441-5000
    +1 (609) 441-5000
    Click up if you have successfully reached Harrah's Resort by calling +1 (609) 441-5000 phone number 0 0 users reported that they have successfully reached Harrah's Resort by calling +1 (609) 441-5000 phone number Click down if you have unsuccessfully reached Harrah's Resort by calling +1 (609) 441-5000 phone number 0 0 users reported that they have UNsuccessfully reached Harrah's Resort by calling +1 (609) 441-5000 phone number
  3. Harrah's Resort address
    777 Harrah's Blvd, Atlantic City, New Jersey, 08401, United States
  4. Harrah's Resort social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024