Hearst Communications
Reviews and Complaints

This past year (2009) I have had the EXACT same experience. Two years back I got a magazine subscription for Men's Health from a friend, and this year Rodale sent me like 3 large hard-cover books with muscle-building recipes, then a month later sent me a bill for them. I called MULTIPLE times and they keep saying it's up to ME to prove that I did not order these products they are trying to charge me for and REFUSE to give me a method of returning them without charging me for shipping and handling. I hope this scam feels the wrath of the public, who knows how many innocent people they are scamming the $60 for the books from.

To Jason Tillo:

There should be a semicolon after book in sentence one.
You didn't spell punctuation correctly.
It's "Rodale" not "Dodale" and there is no need for give to be capitalized.

You actually don't have to pay the postage. You can call or email Rodale and they will send you a return label for you to return it free of charge. Also, books are only sent if there has been an order card filled out. If you did not order the book, then someone filled a card out for you. The order card states in fine print that by ordering whatever book (in your case, flat belly) you agree to preview the annual book-if you like it, keep and pay for it. If you don't like it, you can contact them and tehy will send you a prepaid return label-and you can cancel out of the program. Many people claim they have not ordered the series, but really they did. They just failed to read the fine print. I'm not saying it's right, but you really did order it. If you want to order a book and not get the series-just cross it out and indicate you do not want the series when you order.

Crappy, but legal.

Good luck!

I ordered a subscription to Prevention magazine and received these two books I never ordered from Rolale on weight loss. I had to return the books at my expense with confirmation to avoid paying an overpriced fee of $54.00. Rodale and Prevention have lost my business for good.

You can go to: http://www.oprah.com and scroll all the way to the bottom of the page. Click on
Customer service. Enter your account number and the security code listed.
Then on the left hand side of the page click on cancel subscription.

i also did not renew theoprahmag. i got a bill for 33.00 dollars today...i am not going to pay for something i didnt ask for...no phone on bill so cant cancel it...now what do i do. ladyfate43@hotmail.com

Add me to the list, cancelled my mother's subscription to O ages ago, stopped receiving the mag, yet got a bill for $15.00.

When I went to the website "paytheoprahmag.com", my virus shield blocked the site as a malicious site.

I called the 800 number given in a previous post, and voice robot took information to cancel... fingers crossed.

I got an invoice from O Magazine stating that I agreed to be billed later for my magazines, First of all I sent a check for the full amount on March 21, 2013. I have been receiving them since you guys first came out with them. This is the second time you all have pulled this about a bill I didn't owe. For all the years that I've purchased these Magazines I should get a year free! Thanks Loretta Leonard-Tisdom

I got an invoice saying I ordered oprah magazine...I DID NOT, , , , , DO NOT WANT, , , , , , ,

Add me to the list of complaints against The Hearst Corporation. I ordered O Magazine, paid for it. When it was time for my subscription to renew, I started receiving past due notices that indicated that they were extending the "privilege" and that I had agreed to be billed and am several months past due. No phone number was provided or even an email address. I went through my records and confirmed that I did send them a check for the first year and returned the notice with the check number and my phone number and had not received a single word back from them. Many other people would have just paid it. I really think this company needs to be held accountable for their practices.

I did not order your "0" magazine for another. I do not appreciate you doing this automatically without my permission. Please cancel.

I receive an invoice for The Hearst corporation invoice bureau charge me for a subscription I do not want to renew!
Please can somebody cancel-void this charges ?invoice payment number GHK10356033471123718085631012000000000000A2400 . Just to let everybody know this corporation dare to ask me to return a envelop with payment for a magazine I do not want to have anymore and I sent to them a letter asked politely to avoid the "charges" they impouse to me.Let me go out, what's going on here... help ! Look all this complains !This type of negative billing shoud be actualy illegal! Lou

Call Hearst Corporation at [protected] to cancel subscription. I don't agree with automatic invoicing it's like forcing you to buy something every year just because you subscripted once. The first year I went ahead and paid the invoice but this year I decided to take a stand. I cancelled my subscription. Sally

I was surprised the first last year when I received a bill stating that I owe for another year's subscription. So I paid the charges last year but recently I just received another invoice for this year stating the same thing. I am not renewing again. I will not be subscribing to this magazine again. Subscription should be by choice and automatic invoicing is not by choice. It is like forcing me to buy something just because I purchased it once. Sally

This happened to my elderly mom this month (July 2012). Nasty repeat invoices for a renewal she never agreed to, and which in fact she had sent written reply that she did NOT want. No phone number or email contact info on the invoice / harassing reminders to enable her to get in touch with them to discuss. No phone number on the website given for paying account.

She is very disillusioned with Oprah that she would be associated with this type of behaviour. After much scouring, I found that you can contact O Magazines subscriptions by phone at [protected]. It should be illegal to send invoices without a contact phone number.

I thought the law says, if you receive something for which you did not order, you could use it with even sending a response back that it was not ordered by you. Is this correct? I have been having the same problem as others with Hearst and Good Housekeeping Mag. After reading these responses, I am NOT going to renew or send any letters to them! Sandy

I am getting the same postal mail from the Hearst Corporation, Invoicing Bureau from Red Oak, Iowa stating I was choosing to be a part of their Continous Service Program. It states that "as we recently notified you, your renewal to House Beautiful has been processed". I DID NOT ask to be a part of this, I did not check any box to be a part of this, and they are saying payment is due NOW. What a scam! I will NEVER order magazines again as I can find what I want, when I want, online.

I emailed Good Housekeeping re receipt of a bill for a renewal of my subscription that doesn't even expire until September 2011! It says I have chosen to be part of their Continuous Service Program, but I have no record of having some that. I got a "canned" response to my email, saying someone would be contacting me in about 48 hours or something like that. Instead, today I got another reminder that I owe them $15.97 for my renewal. All attempts to find a phone number to call were futile until I came across this website. Wish me luck. I'm going to try to call them. I refuse to waste 44 cents by writing them a letter.

I have sent two requests to cancel my Oprah subscription by USPS and emailed (scanned a copy of the invoice with "CANCELLED" written all over it. Received a fourth invoice and thanks to the postings on this site I was finally able to locate a phone number and spoke to a representative that was quite nice and assured me it was cancelled. Time will tell, but I think this time we got it taken care of. Thanks! Joanne

Same thing happened to me; it really turned me off to ordering the O magazine again but also wary of ever ordering any magazines through any program. I started this one through a school band program raising funds. I thought the Oprah organization would take better care to ensure their business is handled through a corporation with higher integrity and standards...it's very juvenile to not even have a phone number listed anywhere on the invoice or later on the regular bill. I appreciate ya'll's help in locating phone numbers; it was on my "to do" list and you've cut my job in half. Thanks! Renee L. Grapevine, Texas

I was also automatically signed up for a renewal to the Oprah Magazine. I did not want this, but there was no number on the invoice to call. I did some research. For anyone wanting to cancel and talk to a real person, try this number : [protected]
The lady I spoke with was really nice and canceled it for no fee.

I agree the same is happening to me. I have sent e-mails and returned us mail stating I did not order to no avail. I will try calling tomorrow.

Here is some information: I just cancelled my subscription to
Good Housekeeping.

Assistant to the. Publishing Director. PUBLISHED BY THE HEARST CORPORATION ... Box 7146, Red Oak, IA 51591, or call [protected] or [protected]. ...

Where are my magazine subscriptions ? I subscribe to 3 magazines and they are not getting delivered. I am going to tally up the news stand price for all missing issues and submit the bill to Doorfront Direct. Hire some competent delivery people ! Enough is enough !

11/17/18

I just received a request for payment for a magazine called Veranda. I had never heard of Veranda Magazine until it showed up in my email. I never enter sweepstakes. I did not subscribe to Veranda Magazine at any time.

Please look in to this matter as your billing is in error.

gayeweinman@gmail.com

I'm a subscriber to the magazine for 15 years and I 've never had a problem. When I moved they were the first to send their magazine to my new - and they were the last magazine I contacted, about a week after I contacted others. No complaints at all with them or Rodale.