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Hertz

Hertz review: Hertz car rental

C
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10:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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My Wife and I rented a car on August 17, 2023 and doing the process we made sure that they understood we did not want there insurance coverage, that we will use our insurance company that we have with All State , and the credit card I was using we are fully cover in a rental car. I did not discover that he sneak the charge in until I had left the state. I went to a local Hertz rental agency in the state of louisiana and they tried to contact the Jackson Ms airport where we rented the car from for them to correct the problem and refund it back to my card but no one answer the phone. I called every day from the 17 - the 22 of August but no one never answer the phone. When we return the car on the 22, they saw the mistake had me to contact some department who said he needed some document from them, so we going around in circles. Rental # [protected]

Insurance charge $ 174.95, Vehicle 2023 Equinox , License MS RAY5641

My Contact information ph: [protected] email: cnkent.[protected]@gmail.com

Please help with this and thanks.

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  1. Hertz Contacts

  2. Hertz phone numbers
    +1 (800) 654-3001
    +1 (800) 654-3001
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    United States
    +1 (800) 654-3131
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    USA, Canada and Puerto Rico
    +1 (800) 263-0678
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    Canada
    +44 207 365 3369
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    United Kingdom
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    Australia
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    100%
    Confidence score
    Austria
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    100%
    Confidence score
    Denmark
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    +358 961 500 595
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    Ireland
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    Italy
    +31 202 013 519
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    100%
    Confidence score
    Netherlands
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    100%
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    Portugal
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    Russia
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    100%
    Confidence score
    Brazil
    +52 18 006 543 030
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    Mexico
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    100%
    Confidence score
    China
    +91 222 921 0300
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    Shared Services
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  3. Hertz emails
  4. Hertz address
    999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States
  5. Hertz social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
  7. View all Hertz contacts
Hertz Category
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