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Hertz review: Hertz car rental

Cnkent of Vicksburg, US

Aug 22, 2023 10:04 pm EDT

Verified customer

Featured review

My Wife and I rented a car on August 17, 2023 and doing the process we made sure that they understood we did not want there insurance coverage, that we will use our insurance company that we have with All State , and the credit card I was using we are fully cover in a rental car. I did not discover that he sneak the charge in until I had left the state. I went to a local Hertz rental agency in the state of louisiana and they tried to contact the Jackson Ms airport where we rented the car from for them to correct the problem and refund it back to my card but no one answer the phone. I called every day from the 17 - the 22 of August but no one never answer the phone. When we return the car on the 22, they saw the mistake had me to contact some department who said he needed some document from them, so we going around in circles. Rental # [protected]

Insurance charge $ 174.95, Vehicle 2023 Equinox , License MS RAY5641

My Contact information ph: [protected] email: cnkent.[protected]@gmail.com

Please help with this and thanks.

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Hertz Contacts

Hertz phone numbers

+1 (800) 654-3001
+1 (800) 654-3001

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United States

+1 (800) 654-3131
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USA, Canada and Puerto Rico

+1 (800) 263-0678
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Canada

+44 207 365 3369
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United Kingdom

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New Zealand

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Austria

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Belgium

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Denmark

+358 961 500 595
+358 961 500 595

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Finland

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France

+354 522 4400
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+353 539 152 500
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Ireland

+39 269 430 019
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Italy

+31 202 013 519
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Confidence score

Netherlands

+47 21 513 700
+47 21 513 700

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Spain

+46 96 047 330
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+52 18 006 543 030
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Mexico

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China

+91 222 921 0300
+91 222 921 0300

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India

+27 112 898 001
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Hertz emails

executivecustomerservice@hertz.com

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Support

Hertz address

999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States

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Apr 01, 2025
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