MobilityWorks’s earns a 1.8-star rating from 5 reviews, showing that the majority of customers with disabilities are dissatisfied with their accessible vehicle solutions.
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Product/service
My Father purchased a brand new 2023 van from Mobility Work. Less than 6 months later the radiator blew up. Mobility works came and towed the van back to their store in Waukesha. To make a long story short. They had the van for 6 weeks! When my Father finally received the van back, which I had to drive to Madison to pick it up( 65 minutes), it was filthy! Grease everywhere! All over the nice light gray ceiling and basically everywhere. I called and sent pictures and of course no one bothered to call us back. Also, we used one of their rentals for 1 day and I assumed since the van wasn’t even 6 months old that it would be free. Nope! They charged 250$. and of course the manager Dave refused to speak to me or return our phone calls. We will NEVER purchase a van from then again! Sincerely, Elizabeth DeGrush
Transmission issues
I was coming on saturday, what I got ready to go on the green, I heard some type of pop, and then the van would not go forward. So I tried to go backwards and it would not do that either. I have a daughter in a wheelchair, which was the reason I decided to get the wheelchair van. It has been a nightmare. I have no way of getting her to adult daycare, doctors appointments, dental appointments or regular outing. I need someone to call me. My number is [protected]. This is not fair. I has to wait 3 hours on saturday for a tow truck. I could not go anywhere, this is not fair, I make my payments on time.. It is sad that my disabled daughter and I have to go through this. I am living on a fixed income, and I cannot afford to buy another van. I would like for you to come at my home, 40 stillwater avenue, stamford, ct and pick the van up, repair it, an leave me with one to use while that one is being fixed. I have read so many recalls alone on the 2011, many of which are about the transmission. I have never gotten any letter regarding any recalls. I have put brakes on the vehicle and fix the windows and the window motor many times. I need your help asap.
poor service / attitude
Took van for PM, Preventative Maintenance, and upon return home the van door/lift would not work. Back down two weeks later to find that wires had pulled apart. Service Manager stated it's a common problem and could be fixed temporarily. He said best to have the wire harness replaced. So back down two weeks later for the install. Keep in mind, two hour...
Read full review of MobilityWorksIs MobilityWorks Legit?
MobilityWorks earns a trustworthiness rating of 85%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for MobilityWorks. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mobilityworks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mobilityworks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mobilityworks.com you are considering visiting, which is associated with MobilityWorks, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
MobilityWorks website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Mobilityworks.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- We conducted a search on social media and found several negative reviews related to MobilityWorks. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- Keywords related to scams and fraud were identified in our analysis of MobilityWorks website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
van
Bought a used mobility van from Mobility Works. It was broken from the first hour and had stayed broken. Had to take it back repeatedly for repairs, but problems continued and continued. Their motto is "love it" my response is "loath it". They finally agreed to buy the van back, but I didn't get all my money back and it cost me so much having to hire transportation service while paying the monthly van payments because it was constantly broken. No response. My actual review is ZERO stars for ZERO integrity - stay away from them!
Fraud
Company supplies handicap vans, we purchaed new van about 5 years ago, needed a new seat belt devise that holds my husband in. They sent me a used piece of equipment...well okay...billed my credit card over $200 then when I went to use it Monday it bell apart. When I called on Tuesday to complain the service guy tried to tell me I was crazy that it would not fall apart...I had three pieces in my hand...should be only one. Watch out for this company. pick another if you can...used equipment at high end price that does not work.
The complaint has been investigated and resolved to the customer’s satisfaction.
Your lucky, at least they didn’t totally rip you off like they did to my Vietnam Vet hubby! Stole his grant money and no one would help. Just outrageous. Good luck.
Why aren't van accessible parking enforced? Ever time I go to any store, cars are parked in van accessible parking spots. Only way I see to enforce parking by changing the color of van accessible sign to a different color. (like the color of a school zone.
I am a Viet Nam Vet totally disabled due to service injury.
I bought a 2016 handicap dodge caravan equipped with wheelchair ramp and hand controls.
The van stopped working at the end of November and was sent to MobilityWorks in Marietta, where I bought it.
Called o get an update and was told it was being worked right the.
This is Jan. 2, 2016 and I still do not have my van my power chair was in the van ( I could not get out, no ramp)
This is the third van bought from them, the only ne to give me trouble.
I have a new van and I have to beg for rides to my doctor., etc..
Help me please, I can’t take much more.
MobilityWorks Reviews 0
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Overview of MobilityWorks complaint handling
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MobilityWorks Contacts
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MobilityWorks phone numbers+1 (330) 633-1118+1 (330) 633-1118Click up if you have successfully reached MobilityWorks by calling +1 (330) 633-1118 phone number 0 0 users reported that they have successfully reached MobilityWorks by calling +1 (330) 633-1118 phone number Click down if you have unsuccessfully reached MobilityWorks by calling +1 (330) 633-1118 phone number 0 0 users reported that they have UNsuccessfully reached MobilityWorks by calling +1 (330) 633-1118 phone number
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MobilityWorks emailsscott.sorenson@mobilityworks.com98%Confidence score: 98%management
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MobilityWorks addressN8 W22195 Johnson Drive, Waukesha, Wisconsin, 53186, United States
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MobilityWorks social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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