AutoRentals
Reviews and Complaints

they were really helpful. I rented a car for my vacation and it was a smooth process. The website was easy to navigate and I was able to find a car that fit my needs and budget. The car was clean and in good condition when I picked it up. The rental process was quick and easy, and the staff was friendly and helpful. I had no issues with the car during my trip and was able to return it without any problems. Overall, I had a great experience with AutoRentals and would definitely use them again in the future.

Making reservations with AutoRentals was a breeze! I've used Fox before and was redirected to them through AutoRentals. The other sites I checked were charging a whopping $349 or more, but I was able to snag a last-minute deal for only $223. That's a steal compared to the other prices I saw! Overall, I'm a satisfied customer.

I gotta say, I was pretty disappointed with AutoRentals. I mean, they advertise these super low rates, but when you actually go to book a car, the prices are way higher than what they say. Like, I saw this car that was supposed to be $7 a day, but when I clicked on the link, the total for a four-day rental was $172! That's like, over $20 more per day than what they advertised.

I don't know if they're just trying to trick people into clicking on their site or what, but it's definitely not cool. I wasted a bunch of time trying to find a good deal, only to be let down by AutoRentals.

Honestly, I wouldn't recommend using them. There are plenty of other car rental sites out there that are more upfront about their prices and won't try to pull a fast one on you. Save yourself the hassle and go with someone else.

Autorentals.com is not a good company to rent a car from. I had a bad experience with them. I should have known something was up when I called customer service and the person on the other end had an accent. They were probably in some faraway country. Also, when I got my bill, it was from a company in Eastern Europe. That's not right.

Another thing that made me suspicious was that they wanted me to pay a deposit before I even got the car. That's not how it usually works. When I got to the rental car company, they didn't want to give me the rate that I had been promised. I had to argue with them for a long time before they finally gave in.

Overall, I would not recommend Autorentals.com to anyone. They are not a trustworthy company.

I recently rented a car from AutoRentals in Houston, Texas and I have to say, it was a bit of a hassle. When I arrived at the rental location, there was no one there to assist me. Instead, I had to use a portal to complete the rental process. They asked me to scan my driver's license and credit card, which I found a bit strange. But I went along with it anyway.

However, things got even more frustrating when they told me they needed to put a $1,000 hold on my credit card. They said it wouldn't be returned for 15-30 days, which seemed like a long time to me. To make matters worse, they wouldn't accept my Apple card (which is a Mastercard) or my debit card. I had to use a different credit card, which was a bit of a hassle.

To top it all off, they were going to charge me for an extra day's rental because I returned the car one hour after the scheduled time. I thought this was a bit unfair, especially since I had already paid for the rental in full.

Overall, I was disappointed with my experience at AutoRentals. While the rental process was easy enough, the hold on my credit card and the extra charges left a bad taste in my mouth. I would recommend looking elsewhere for your car rental needs.

I made a reservation for a full size car for 4 days on AutoRentals.com. The price was 140.00, which seemed like a good deal to me. My pick-up time was at 3 o'clock, but they only gave me an hour to get there. Unfortunately, I showed up 15 minutes late and my reservation was cancelled. I was disappointed to see that there were no full size cars available at the time.

I had to make a new reservation, but this time the price was much higher - 350+. I didn't have any other choice but to take it because we had already taken the shuttle to the rental location. I was frustrated that they wouldn't budge on the price, even though it was their policy.

To make matters worse, I couldn't even talk to anyone on the phone. All communication was done through email, which made it difficult to resolve the issue quickly. I was disappointed with the poor service and lack of flexibility.

Overall, this was my first and last time using AutoRentals.com. I would not recommend it to anyone looking for a hassle-free rental experience.

I recently made a reservation with AutoRentals for a rental car during my vacation. However, when I arrived to pick up the car, I was shocked to find out that my reservation had been cancelled without any notification. This caused me a great deal of inconvenience and frustration, as I had to spend the next three hours trying to secure another rental car.

When I contacted AutoRentals' customer service department, they informed me that the rental car company had cancelled my reservation due to problems with the vehicle. However, I find this explanation to be bogus, as I'm sure they had other vehicles available to rent out. This experience has left a bad taste in my mouth, and I cannot recommend this company to anyone.

To make matters worse, I discovered that AutoRentals has received many negative reviews on other websites, which is very concerning. It's disappointing that they would not offer any reimbursement for my time and inconvenience, especially given the fact that they go through a company called CarRentals8, which has received 41 complaints and a Facebook review of only 1.7.

Overall, my experience with AutoRentals was extremely disappointing and frustrating. I would caution anyone against using this company for their rental car needs.

I recently used Autorentals.com to book a car rental for my upcoming trip to Costa Rica in July 2022. I paid for the full car rental through their partner site, Thrifty car rental. However, upon arrival, I was informed that the car I had paid for six weeks in advance was not available. After a lengthy argument, they finally offered me an old van with several mechanical issues. The counter person even warned me about the issues before I accepted the rental. Unfortunately, since we were in a foreign country with limited assistance, we had no choice but to take the rental. Autorentals.com was of no help and showed no concern about the issue. There was no one to speak to, and my email complaints were ignored. In my opinion, this site is a SCAM, and I would advise against using it if you want peace of mind.

I also attempted to book a car rental for four days in Reno, NV, through Autorentals.com. The rates displayed on the site were under $21 per day, but when I proceeded to pay, the total cost was $320! How can the initial quote be four times that amount? I have attached a screenshot to show you what I mean. I had no intention of using this site again, but when I searched for car rentals on Kayak, they automatically directed me to Autorentals.com. I strongly advise against using this site.

I recently made a reservation for a two passenger van on AutoRentals (autorentals.com) for a group of 14 people and lots of luggage. I specifically chose the Opel Vivaro, which was clearly shown in the reservation with a picture and stated "Opel Vivaro or similar" in two different areas. However, when I arrived at Avis to pick up the rental, they declined my hard copy of the reservation and offered us a smaller 7 passenger SUV, the Opel Zefir.

We explained that we could not fit in the smaller vehicle with all of our luggage, but Avis declined our request for the Opel Vivaro and told us to contact carrental.com with our issue. After much back and forth, we were forced to pay an additional 150 Euro per day to upgrade one of the cars to what we had originally reserved.

I sent an email to carrental.com with proof of my reservation for the larger Opel Vivaro, but they claimed that the reservation was actually for the smaller Opel Zefir. Despite providing hard copy proof, I received no response from them.

I strongly advise against using carrental.com for your rental needs. They are scammers who will tell you anything you want to hear to make a sale, but once the transaction is complete, there is no way to contact them for help or support. Don't be fooled by what you see in your reservation - you may end up paying dearly for it.

This company is a total rip-off! I had a terrible experience with them and I would never recommend them to anyone. I rented a car through rentalcars.com for pickup at an airport location. Unfortunately, my flight was delayed and I arrived late to pick up the car. When I got to the rental company, the woman at the desk told me that my reservation had been canceled by AutoRentals within 15 minutes of my scheduled pickup time. Can you believe it? Even if my flight had been on time, I still wouldn't have been able to pick up the car. And why did they cancel my reservation, you ask? Because they wanted to keep my full prepayment of $500!

I was so frustrated and angry. I had to rent a car at the desk and pay in full again. It was a complete waste of money and time. When I finally managed to get through to rentalcars.com, which was not easy since I was calling from overseas, they told me that I couldn't get any of my money back because I didn't cancel my reservation 48 hours before my scheduled pickup time. Who knows their flight is going to be delayed 48 hours before the pickup time? It's ridiculous!

This company is a scam and a fraud. Don't take any chances with them. Just pay a little more and go with a reputable company. Trust me, it will save you a lot of money and headaches in the long run.