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Hide My IP
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3.7 3 Complaints
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Hide My IP Complaints 3

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M
10:28 pm EST

Hide My IP IP hiding software

-I have purchased the product 'hide-my-ip.com" product and was never even able to get it to work. The code they sent me did not work and neither did the second one I sent. In my first email, all I said was "the code you sent me didn't work, WTF?" and I received an email telling me to watch my language. That is exactly what I thought I did. I never said the 'f' word just WTF. I could have but I was watching my language and still getting my message across. My second email I asked to speak with their supervisor and was told that is who I was speaking with and that is the last I've heard from them. Nothing more. These people are complete ripoffs. I have asked for my money to be returned twice and have not heard a word. Do not give these people a cent of your money unless you just want to give it to them and not get nothing in return. Complete rip offs!

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ComplaintsBoard
H
5:00 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hide My IP Hide My IP is a internet scams

Please HELP

Yesterday I got an email from Hide My IP offering me "Hide My IP - 60% OFF- Dec 2013 One day offer".
I purchased one license and [protected]@hide-my-ip.com send me a license code which is not working, I tried to contact them but unfortunately instead of solving my problem they offered me to place order directly form their website.
----------------------- Hide My IP
The order has been reviewed by a manager and we were not able to process it at this time. If you would like to use Hide My IP a new order can be placed on our website.-Aaron D.

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Update by Heba DZ
Dec 09, 2013 5:20 pm EST

I am trying to contact them but they are not going to explain anything to me

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The complaint has been investigated and resolved to the customer’s satisfaction.

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7 comments
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N
N
No Name
US
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May 20, 2017 9:44 am EDT

This is the worst online company I've ever dealt with! If you use Paypal and want to cancel Premium service, you have to go through their website AND cancel the subscription through your PayPal account. If you don't you'll still get charge for it monthly if you did the $2.95 monthly subscription. I cancel both ways over a month ago and now their sending me a Invoice saying they weren't paid! If that's not bad enough, I called customer service and they said I didn't cancel through Paypal! Obviously, PayPal didn't pay them because my subscription was cancelled!
The funny part is that PayPal laughed when I called and told me to ignore them. HIDEMYIP is not getting any money through PayPal!

M
M
MPTester
Fredericton, CA
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Dec 16, 2013 12:11 pm EST

Same thing happened to me when I was trying to use my Bank of America credit card for Hide My IP. Glad it didn't go through. Need to be more careful.

B
B
billy jacobs
RO
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Dec 09, 2013 6:11 pm EST

A month ago I also ordered Hide My IP directly from website but my bank of america cards were declined. The cards were fine but Bank of America would not let the charges go through because they were suspicious.
The cards were being charged from out of the country. I didn't know this at the time so I used another one of my cards from a different bank and it went through.
They sent me a confirmation email with a license code which was not working. I tried to contact them and find a contact number on their site, they explained nothing to me.
I later found out from both of my banks that there were some fraudulent attempts to my cards. One of them got through and I had to go to the bank to dispute the charges. Thankfully, I caught it the day of transaction. The bank was very quick to fix the fraudulent transaction.

E
E
Eelke Visch
DE
Send a message
Dec 09, 2013 5:43 pm EST

Hide-My-IP is a Scam
This is just a warning to you guys out there who are trying to find great software or deals. Beware of frauds they will offer you some discount and then get your all information, and check with your credit card company to see if the company is legit or you can see if they have contact information and if it's verifiable.

D
D
Deke M
London, GB
Send a message
Dec 09, 2013 5:29 pm EST

I am sorry I wish I could help you
Hide My IP is not a international site. they are fraud stay away from it. Only support two way of payment method Credit cards and Paypal. No Google Wallet, Skrill, etc.

D
D
DuckDuck
RO
Send a message
Dec 09, 2013 5:23 pm EST

Explain what? They just need your money and your credit card information for that.

D
D
Deke M
London, GB
Send a message
Dec 09, 2013 5:12 pm EST

I think they are trying to get your information and that's what they're doing to us. I'm sending them a cease and desist letter and reporting them online.

ComplaintsBoard
H
4:46 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hide My IP Hide My IP is a internet scams

Please Help Me

Yesterday Hide My IP send me an email "Get Hide My IP - 60% OFF- DEC-2013"
https://secure.avangate.com/order/checkout.php?PRODS=4527691&QTY=1&AFFILIATE=30203&COUPON=ANONYMOUS

I purchase it and the [protected]@hide-my-ip.com send me a License Code which is not working, I tried to contact them but unfortunately they replied me "The order has been reviewed by a manager and we were not able to process it at this time. If you would like to use Hide My IP a new order can be placed on our website." -Aaron D

Instead of helping me they are offering me to place a new order!

Please Help

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Update by Heba DZ
Dec 09, 2013 4:35 pm EST

I Need Help Please!...

Yesterday I got an e-mail "Get Hide My IP - 60% OFF- 2013"
https://secure.avangate.com/order/checkout.php?PRODS=4527691&QTY=1&AFFILIATE=30203&COUPON=ANONYMOUS

I purchased Hide My IP from avangate.com and the stuff@hide-my-ip.com send me a serial key which is not working, I tried to contact them but unfortunately the told me that they are unable to activate it and offered me to repurchase it directly from Hide-My-IP.com.

PLEASE HELP.

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phob
hull, GB
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Apr 08, 2013 6:39 am EDT

what ever u do do not have any thing to do with the software Hide My IP. I had alot of problems with them I went into an online tech forum and asked about them. The reply was do not ever have any thing to do with this software, we have had alot of complaints about them. They give you a trial download then to keep you on the programme they demand hefty monthly payments. These people are either scammers or con men and they make alot of money out of you thank you. It is 2 guys who run it its not a full time job for them they have other employment, Do not be taken in by a fancy web site the customer support is non existant, and as a bonus the software does not hide your ip. Keep away from these crooks

Is Hide My IP Legit?

Hide My IP earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Hide My IP stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Hide My IP's reputation as a trustworthy leader in their field. Customers can rely on Hide My IP's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Hide My IP. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hide-my-ip.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hide-my-ip.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Hide My IP have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Hide My IP and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Hide-my-ip.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Hide My IP.

However ComplaintsBoard has detected that:

  • The registrar associated with Hide My IP has been found to be used by several spammers and scammers, which could indicate a potential threat to users.

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Overview of Hide My IP complaint handling

Hide My IP reviews first appeared on Complaints Board on Dec 9, 2013. The latest review IP hiding software was posted on Dec 16, 2016. The latest complaint Hide My IP is a internet scams was resolved on Dec 09, 2013. Hide My IP has an average consumer rating of 4 stars from 3 reviews. Hide My IP has resolved 2 complaints.
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  1. Hide My IP Contacts

  2. Hide My IP phone numbers
    +1 (866) 343-6722
    +1 (866) 343-6722
    Click up if you have successfully reached Hide My IP by calling +1 (866) 343-6722 phone number 0 0 users reported that they have successfully reached Hide My IP by calling +1 (866) 343-6722 phone number Click down if you have unsuccessfully reached Hide My IP by calling +1 (866) 343-6722 phone number 0 0 users reported that they have UNsuccessfully reached Hide My IP by calling +1 (866) 343-6722 phone number
  3. Hide My IP emails
  4. Hide My IP address
    7770 Regents Rd. Suite #113-644, San Diego, California, 92122-1967, United States
  5. Hide My IP social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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Hide My IP Category
Hide My IP is ranked 137 among 310 companies in the Web Services category

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