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1.2 64 Complaints
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Hillshire Farm Complaints 64

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12:49 pm EDT

Hillshire Farm Mega Pack 2-11oz pouches Ultra thin Oven roasted turkey breast

October 25,2022 at 6:30Pm, I did my grocery shopping at Albertsons Cleburne texas, and bought my usual turkey meat. I never had an issue with your product until I opened the package and there was only one pouch of turkey. It was too early to go back to the store, I needed to make lunch for my son and sent him off to his tennis match. My receipt # is 00429400700782210251831

Desired outcome: I would like my missing 11oz pouch of turkey meat

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6:17 pm EDT

Hillshire Farm Italian Dry Salame Small Plates

On October 14, 2022. I packed my boyfriends lunch with this small plate and when he went to open it there was mold on the cheese. I kept it refrigerated until putting it in his lunch box and even then there are ice packs to keep them cold. The expiration date is not for a at least a couple of more weeks as I purchased this product less than a week from him opening it. There was a lot of mold growing.

Desired outcome: An apology at the least to possibly free Hillshire small plates.

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1:18 pm EDT

Hillshire Farm Premium carved oven roasted Turkey breast. 11 oz.

I eat a Turkey sandwich everyday for lunch. Today I have made an order to pick up tomorrow @ Walmart Curbside pickup. And I have two or three different carved Turkey. Selections to find a replacement. For. Yours. The problem I have. for yours is. I'm lucky to get two or three Decent sized pieces of Turkey. In a package and what remains looks like Turkey scrap. Numerous pieces of small Turkey. Scraps leftover from your carving process.

Desired outcome: Offer a second product. Which is only larger pieces approximately 2 1/2 three inches long and charge more for it.

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12:31 pm EDT

Hillshire Farm Premium Carved oven roasted turkey breadt

I bought an 11 oz. Container of your Oven Roasted Turkey Breast at Walmart in Wabash, In a couple weeks ago. I have never been more disappointed in a Hillshire Farms product. I like Hillshire farms smokies and smoked sausage, so I thought I try this product. The pieces were like diced meat with packaging skin on the edge of every piece. By the time you trim off all of this skin you are left with shredded tiny pieces, good for nothing. Use by date Oct. 24,2022. P-9147 AT 34. Not worth the price, for sure. Come on Hillshire Farms do better.

Michael Mullett

6331 E Daniels Rd

Peru, IN 46970

[protected]@yahoo.com

Desired outcome: Refund or replace

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11:14 pm EDT

Hillshire Farm Lit'l Smokies Packaging

The packaging has recently changed and the thickness of the plastic that contains the meat is not durable enough to keep the seal when jostled. I bought two packages just today and by the time I got home from a 5-minute grocery ride one of the packages had lost its seal completely and I am unsure if it's from the grocer handling it to bag it or the stress of being moved in a bag with other items. It is very clear though that the seal was broken due to how thin and permeable the plastic now is that keeps the meat and any juice contained.

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9:49 pm EDT
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Hillshire Farm Smoked Sausage

I purchased HF Smoked Sausage on 9/5 /22 and I prepared to cook it on 9/13 /22. I cut the link into 6 pieces and halved each piece. There was some sort of foreign garbage in the sausage. I cut it out as best as I could and examined it. It was hard and disgusting. I've attached a picture. I have lost confidence in HF being safe to eat. This is gross and unacceptable.

Desired outcome: I would like a plausible explanation of what was in the sausage and monetary compensation for the awful experience because of HF.

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Jennifer L W
US
Aug 02, 2023 9:49 am EDT
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I purchased these yesterday and quickly noticed they were not what I was used to. They have defiantly changed the product not really sure if it’s even meat. Threw it out , will not purchase hillshire farm products again.

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C
8:12 pm EDT

Hillshire Farm Mega pack 2 pouch honey ham

I bought mega pack 2 pouch honey ham upc [protected] use by August 03, 2022 EST 89A CT35. I ate some of one pouch but it made me sick so I threw away the rest of the 1 pouch. I opened the second pouch to eat last night and the entire package of ham was covered in thick slime. The seal was only broken last night.

Desired outcome: Recall and refund

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4:37 pm EDT

Hillshire Farm Hillshire small plates: Genoa Salame

The stack of sliced cheese had mold on one side of it immediately when I opened the package. This occurred on 6/18/22. Since I happen to know a little about the packaging equipment used in this process, I would guess you had problems with your gas injection/gas flush during packaging. I have attached photos of the spoiled product, and the sell by information.

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1:44 pm EDT
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Hillshire Farm Hillshire farms turkey sausage and ground meat

Hello,

I purchased both Hillshire farms ground turkey meat from Stop and Shop or ShopRite a couple of weeks ago, chosen over what was on sale by 2 other providers of turkey sausage and ground meat products because of the packaging listing minimal processing, no hormones etc. I made spaghetti and pasta using both the ground turkey and the sausage. However, during consumption, I crunched down and thought I broke a tooth, but after carefully going through the meat, I discovered it was not my tooth but ground up turkey bones, beak, feet or whatever... yuck! that wasn't even fully ground up! At first, I wasn't sure if it was in the ground meat or the sausage, after careful examination of both... it was in both! I was very disappointed because I made up quite a bit of spaghetti and froze some.

Thank you for your time and consideration.

[protected]@aol.com

Desired outcome: I no longer have the receipt, I looked for it. I could take photos but I wont bother attempting it unless you ask me. I still have some frozen though.I would like an explanation for the boney turkey meats and a refund please.

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7:55 pm EST

Hillshire Farm Hillshire farm turkey ultra thin

As I open the package a found a super long thin hair mix with the ham. And I Have to tell you that it's a a brand new pack I opened it this morning 01/11/2022. Just in case you want to now I live by my self and my hair is is not even close to the hair inside the ham I have kinky hair. Not good for me because I always buy this ham. I wanna hear from you guys . Thanks

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9:53 pm EST

Hillshire Farm Ultra Thin Honey Ham 16 oz. pkg

I purchased 4 pkgs of deli ham 4 weeks ago in late October 2021. The expiration date on pkg is Dec 21, 2021. One pkg has now swelled up and the sealed bag has caused the plastic lid to pop off.

I now realize there is bacteria in there and I have 3 unopened pkgs with same date. One of the other pkgs is swelling also and I am not even going to consider the 3rd pkg, at this point.

With all the nefarious things going on with our corrupt govt creating tremendous food shortages to push their NWO narrative, it is challenging enough to find common foods, including deli meats, at all in Alaska these days. But now I have no sandwich meat to send to school with my boy for his lunch this week.

Sure, I can get it refunded and/or replaced in the near future, but a young boy with an empty stomach doesn't care about that at lunch time. He needs his lunch.

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4:32 pm EST
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Hillshire Farm Thin sliced turkey

I've been buying your thin sliced turkey for months to wrap my dog's pills until I tasted it! OMG, why would you add so much salt to this product? Anyway, my last order was for two packages but I've bought dozens. Here is the last order which I've thrown away because my dog has congestive heart failure.
Hillshire Farm Ultra Thin Sliced Deli Lunch Meat, Oven Roasted Turkey Breast, 9 oz
36.4¢/oz
Qty 2
$6.56
$3.28 ea

Jacksonville Supercenter
1311 S Jackson St, Jacksonville, TX 75766

Pickup person
M P

Order# [protected]

Desired outcome: Refund

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2:35 am EST

Hillshire Farm Oven roasted turkey breast browned with caramel color

Was eating a sandwich almost choked on piece of bone thank god I know how to save my own life was bought at Walmart in OKEECHOBEE FLORIDA

Desired outcome: Bone

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5:44 pm EST

Hillshire Farm Ultra Thin Honey Ham

I am very disappointed that 2/3 of the meat in this "ultra thin"is really thick. So thick that I cannot even use it. It grossed me out so bad looking at it that I didn't even want to give it to my dog. I don't think I will ever buy this brand again.

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9:38 am EDT
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Hillshire Farm Beef Lit'l Smokies

On August 26, 2021, I made pigs in a blanket using the Hillshire Farms Beef Lit'l Smokies. My son in law bit into one and the attached picture of a bone (?) was discovered inside the link. This is not anything we've experienced before with this product and was quite surprised by the foreign object that was found. Hopefully it's not something that happens in the future as I would like to continue to buy the product. Is this something you've heard other complaints about from other customers? I am a fan of Hillshire Farms and would like to continue purchasing this product, but am nervous as my grandson likes to eat these on occasion and now we're not entirely sure it's a good idea. Thank you for your consideration.

Desired outcome: Opportunity to receive promotional products

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1:16 pm EDT

Hillshire Farm Honey ham

Bought 1lb of ultra thin honey ham from local Walmart and there is a thin layer of plastic around each slice of ham. Very disgusting and disappointing. I strictly use Hillshire Farm products and although this is a first it is very unsettling. How many other products were sold with this plastic and if I purchase more will it be the same outcome? I am grossed out and hope this get figured out and doesn't happen to anyone else.

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7:15 am EDT

Hillshire Farm Turkey Polska Kielbasa

I purchased two packs of the Hillshire Farm Turkey Kielbasa last evening (8/2/2021), after getting home noticed that one of the packs appears to have blood in it? It appears to be human blood, but who knows as the sausage is precooked and should not be from it... I would be really disgusted if it is human blood. That is an unacceptable hygiene food grade error. And yes it is inside the packaging. I am glad I did notice this before serving to my children.

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11:45 am EDT

Hillshire Farm Ultra Thin Sliced Smoked Ham

I recently purchased your ultra thin sliced smoked ham and found a large piece of silverskin/gristle in about 30 percent of the slices in the container. My dog was pleased that I couldn't use it for my sandwich. I just thought I'd make you aware. Pictures of product and lot code are attached. Package marker : "Use by [protected] A EST1489/P1463 E31 08:37"

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NikkiStyxx
US
Sep 07, 2021 10:16 pm EDT

I just had the same thing happen to me. Gross.

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1:36 pm EDT

Hillshire Farm Ultra thin roast beef, 7 oz

The code says use by July 6, 2021, EST 85 (or B5) 2 18:08.

This package has been under refrigeration since purchased. The package has not been opened and has blown up like a balloon. The meat seems to be turning gray. It was purchased last week sometime.

I believe it is unfit to eat.

Irene Blum
502 S Wells Avenue
Apartment 2
Peshtigo WI [protected]

Desired outcome: Coupon to replace this one.

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Dakota Stanley
Chicago, US
Jul 25, 2021 10:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

same thing happened with mine i got recently. And was just looking into this. I am in Chicago, and received mine thru Amazon Fresh.

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3:28 pm EDT

Hillshire Farm cheddar lit'l smokies

bar code [protected] 9
Product - Cheddar Lit'l Smokies

I have been buying these over the last 30 years and have noticed over the last few years there no to little cheese in them anymore. Did I happen to get a 'bad' batch? I bought my last package a few weeks ago, hoping I was just unlucky and picked up the regular smokies by mistake. But I always check the package now because I thought I may have picked up the wrong product.

Desired outcome: reply to why there isnt any or little cheese in the smokies

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Overview of Hillshire Farm complaint handling

Hillshire Farm reviews first appeared on Complaints Board on Feb 10, 2010. The latest review Hillshire farms ultra thin pastrami. was posted on Jun 28, 2024. The latest complaint grocery item was resolved on Jan 09, 2011. Hillshire Farm has an average consumer rating of 1 stars from 64 reviews. Hillshire Farm has resolved 4 complaints.
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  1. Hillshire Farm Contacts

  2. Hillshire Farm phone numbers
    +1 (800) 328-2426
    +1 (800) 328-2426
    Click up if you have successfully reached Hillshire Farm by calling +1 (800) 328-2426 phone number 0 0 users reported that they have successfully reached Hillshire Farm by calling +1 (800) 328-2426 phone number Click down if you have unsuccessfully reached Hillshire Farm by calling +1 (800) 328-2426 phone number 0 0 users reported that they have UNsuccessfully reached Hillshire Farm by calling +1 (800) 328-2426 phone number
  3. Hillshire Farm emails
  4. Hillshire Farm address
    P.O. Box 3901, Peoria, Illinois, 61612, United States
  5. Hillshire Farm social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 28, 2024

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litl Cheddar Smokies
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