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We are looking for help to exit our timeshare contract with Orange Lake. Unfortunately, we are very disappointed with our purchase and need help promptly resolving this matter. Despite our attempts to contact the resort directly, they have refused to assist, suggesting instead that we sell or transfer the timeshare to friends or family, which is not a burden we are willing to impose on others.
We feel deceived by representatives Aurora Eason and Walter Iaxon and believe they should be held accountable for misleading us into this decision. Based on the information given to us by these representatives, we deserve a refund and an opportunity to be released from the contract immediately.
Desired outcome: We would like to have the timeshare contract canceled, immediately.
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To approach your case involving Holiday Inn Club Vacations, it is necessary to provide a formal complaint regarding the specifics of your customer service. Write to the company’s customer service and ask them to cancel the contract indicating your displeasure of the sale, such as misrepresentations made by the likes of Aurora Eason and Walter Iaxon. Also express your wish for a full refund and that the contract be terminated immediately, while mentioning any direct resolution efforts on your part. If they are still refusing to help you contact, timeshare specialist lawyer.