Home Life Furniture’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their purchases.
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I bought furniture on 11/11, and it was a special order that was supposed to be delivered in February
I bought furniture on 11/11, and it was a special order that was supposed to be delivered in February. I tried to cancel it back then, but they said I couldn't because it's a special order. In May, I received an email saying that it wouldn't be available until the week of August 4th. They gave me the option to cancel at that time, but since I had already waited for so long, I decided not to cancel. I followed up with them because they don't usually do it, and they sent me an email saying that I wouldn't receive my chair for another 5-7 weeks! I called them and asked them to cancel, but now they're saying that they can't cancel because it's a special order. Why could they cancel in May and not now? I spoke to their financial person, Natalie, and she was rude, and also to the manager, Mo. They're not willing to work with me. I just want my money back and the order cancelled. Thank you, ***.
My experience with Home Life Furniture has been a complete nightmare
My experience with Home Life Furniture has been a complete nightmare. I paid a hefty $3,000 for a couch set, believing that they were of excellent quality. However, this couldn't be further from the truth. Within just 6 months of owning the couch, the "leather" started peeling off, the seams began to fall apart, and even the frame itself started to bend, causing the couch to literally fall apart. It's quite frustrating, especially when the couch separates when it reclines.
Finally, there seemed to be some hope when the repair guy came to fix the couch. But then, I received a call from Homelife, asking me how I would like to pay for the repairs. This was a shock to me because never once were we informed that we would have to pay for anything, considering that the couches are still under warranty. I am still paying $3,000 for them, after all. When I expressed my surprise, the reply I got was, "Natalie told you." Well, I highly doubt that she ever mentioned charging me for something that should be covered by the warranty. It feels like a total scam to me.
Now, not only have we paid a significant amount of money for these couches, but we also had to pay even more to Homelife for the repairs. It's truly disappointing. And to make matters worse, the couches are still ripping at the seams and the "leather" continues to peel off. It's just not what I expected or deserved for the price I paid.
Is Home Life Furniture legit?
Home Life Furniture earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
Homelifefurnitureabq.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Homelifefurnitureabq.com you are considering visiting, which is associated with Home Life Furniture, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Homelifefurnitureabq.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The homelifefurnitureabq.com may offer a niche product or service that is only of interest to a smaller audience.
- Home Life Furniture protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Home Life Furniture
One of the key aspects that sets Home Life Furniture apart from other stores is their extensive selection of furniture options. Whether you are looking for a new sofa, dining set, bedroom furniture, or home office essentials, they have a wide range of styles and designs to suit every taste and budget. From modern and contemporary to traditional and rustic, you can find furniture that perfectly complements your home decor.
In addition to their diverse selection, Home Life Furniture takes pride in offering top-notch quality. They carefully curate their inventory from reputable brands known for their craftsmanship and durability. This ensures that customers can trust the furniture they purchase will stand the test of time and continue to look great for years to come.
Moreover, Home Life Furniture understands the importance of providing excellent customer service. Their knowledgeable and friendly staff are always ready to assist customers in finding the perfect furniture pieces to meet their needs. Whether you need help with measurements, fabric choices, or design advice, their team is dedicated to making your furniture shopping experience as seamless and enjoyable as possible.
Another advantage of shopping at Home Life Furniture is their commitment to affordability. They strive to offer competitive prices without compromising on quality. With regular sales and promotions, customers can find great deals on their favorite furniture pieces, making it easier to create the home of their dreams without breaking the bank.
Furthermore, Home Life Furniture goes above and beyond to ensure customer satisfaction. They offer convenient delivery options, making it hassle-free to have your furniture delivered right to your doorstep. Additionally, they provide excellent after-sales support, addressing any concerns or issues that may arise with your purchase promptly and efficiently.
Overall, Home Life Furniture is a trusted and reliable furniture store that offers a wide selection of high-quality furniture, exceptional customer service, and competitive prices. Whether you are furnishing a new home or looking to update your current space, Home Life Furniture is the go-to destination for all your furniture needs in Albuquerque.
Overview of Home Life Furniture complaint handling
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Home Life Furniture contacts
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Home Life Furniture phone numbers+1 (505) 792-8300+1 (505) 792-8300Click up if you have successfully reached Home Life Furniture by calling +1 (505) 792-8300 phone number 0 0 users reported that they have successfully reached Home Life Furniture by calling +1 (505) 792-8300 phone number Click down if you have UNsuccessfully reached Home Life Furniture by calling +1 (505) 792-8300 phone number 0 0 users reported that they have UNsuccessfully reached Home Life Furniture by calling +1 (505) 792-8300 phone number
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Home Life Furniture address10000 Coors Bypass NW Ste XE100, Albuquerque, New Mexico, 87114-4040, United States
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