I am writing to express my utter despair and frustration with Pathlight Property Management, which has been acquired by Blackstone. Despite their promises of transparency and accountability, they have consistently failed to deliver on their commitments. In 2019, I was promised that my home would be ready for move-in on June 1st, but it was not even habitable. The property was in disrepair, and I was left to deal with the aftermath of a contractor's negligence.
Since then, I have experienced numerous issues with maintenance and repair, including damage to my home and unlicensed contractors. The company's lack of transparency and accountability has been frustrating, and I have lost confidence in their ability to manage properties. It's as if they are more interested in fighting legal battles with their tenants than actually fixing the problems they created.
Recently, I was promised an early termination and a transfer to a new home that was ADA compliant, but it has not been prepared for occupancy. The property is in disrepair, and I have been forced to continue living in a substandard home. Pathlight's handling of this situation has been unacceptable, and I have had to deal with multiple issues, including leaks, damage to the roof, and lack of essential safety features like smoke detectors and GFCI protection.
I am not alone in my experience with Pathlight. Online reviews from various sources, including Yelp, Trustpilot, and Revdex, paint a similar picture of frustration and disappointment. Tenants who have had the misfortune of dealing with Pathlight have reported similar issues, including:
Unlicensed contractors causing damage to their homes
Lack of transparency and accountability
Delays in maintenance and repair
Failure to provide essential safety features
Unresponsive customer service
I urge anyone considering renting from Pathlight to do their own research and be cautious. Don't be fooled by their promises of a "seamless" experience. They will leave you high and dry, just like they did with me.
I am at my wit's end. I have filed complaints with government agencies and plan to continue seeking justice through legal means. I hope that someone will take notice of the consistent pattern of poor behavior exhibited by Pathlight Property Management and take action to protect tenants from their predatory practices.
I am tired of being treated like an afterthought by a company that only cares about making profits. I am tired of being forced to live in a substandard home while they reap the benefits of our hard-earned rent payments. I am tired of being ignored and dismissed by a company that refuses to take responsibility for their actions.
I hope that my story will serve as a warning to others: stay away from Pathlight Property Management. They are not a reputable company, and they will not treat you with respect or dignity.
Recommendation: Don't!!!
