Hometap’s earns a 1.0-star rating from 3 reviews, showing that the majority of homeowners are dissatisfied with equity investments.
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Horrible company
I have had a terrible experience with this company in general and a terrible experience with my Hometap rep specifically (who seems lazy, incompetent, and is a liar. I quickly submitted all of the requested information and then waited 3 weeks to be told they could not do my loan because my home is owned by an LLC or business entity. My home is not owned by an LLC or business entity and I have proven this repeatedly. I have asked again and gain for more info to help me understand what they are talking about, and they will not provide any info or even communicate with me in any real way. This is a terrible company. I do not know if it is a scam and they are trying to steal my identity or if they are just lazy and incompetent. No one should ever interact with this organization.
Recommendation: Beware
They do not care about those who actually need help
Hometap was the worst thing to happen to my family and I. I wasted 3 months waiting on them just to disqualify me because of past due mortgage payments. I started this process of 8/17/23 with hopes of getting this done before my next mortgage payment was due. I can't pay my bills because I have CML( CHRONIC MYELOID LEUKEMIA) which had me unable to work. Erin kept telling me that if I get all my documents in on time then we should be on time. We'll I did. It took them almost three weeks to get my title back. All while my bills are piling up. They stress how there are here to help but more so like harm. I explained to them how important this was because cancer don't understand or have patience. Because of hometap my score went down and I'm past due on my mortgage and can not get help from another company. They kept telling me that they understood with I was going through but they didn't. They didn't care about the stress this was causing me. The stress of fighting for my life ever single day. The stress of my kids scared when I'm sick because they relate cancer to death. None of that matter to them because I'm just another client. I email the CEO and was up-front about my situation. Him and the VP of sales ( Daniel Amato ) act like they where going to help me but nothing at all. Now my family and I are looking at foreclosure because I trusted in there word. I don't think people really understand the severity of having cancer and the impact it has on the person fighting it and the family. This company is not out to help people. Thank you for giving me the run around just to disqualify me because of you guys dropping the ball. Thx to you guys I can lose everything.
If they wanted to help they could have.
Do not do it.
DO NOT DO IT.
They low ball the value of your home, offer a percentage based on that- then HIGH BALL the value of your home when it comes time to pay them back.
I received a $51K loan to help me deal with the impact of COVID. Because of the massive impact COVID had on my business, I now have to sell my home of 12 years. This is just 3 years after I got the initial loan...and this loan's payback is $98K! THAT'S NEARLY DOUBLE.
These people should be ashamed of themselves.
It's exploiting and taking full advantage of people in their time of need.
Do not do it.
Recommendation: DON'T DO IT.
Hometap Complaints 0
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Is Hometap Legit?
Hometap earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Hometap. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Hometap's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Hometap.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hometap.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
According to our analysis, Hometap appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for Hometap have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Hometap and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Hometap
One of the standout features of Hometap is its Home Equity Investment (HEI) program. This program allows homeowners to receive a lump sum of money in exchange for a percentage of the future value of their home. Unlike traditional home equity loans or lines of credit, Hometap's HEI program does not require monthly payments or interest charges.
The process of working with Hometap is straightforward and transparent. Homeowners can apply online and receive a preliminary offer within a matter of minutes. If the offer is accepted, Hometap will conduct a thorough evaluation of the property to determine its current value and potential for appreciation. Based on this assessment, Hometap will make a final offer to the homeowner.
Once the agreement is in place, homeowners can use the funds received from Hometap for a variety of purposes. Whether it's paying off high-interest debt, funding home improvements, or investing in a new business venture, Hometap provides homeowners with the financial flexibility they need.
What sets Hometap apart from other home equity solutions is its commitment to homeowners' success. Hometap works closely with homeowners to ensure they understand the terms of the agreement and are comfortable with the process. Additionally, Hometap offers ongoing support and resources to help homeowners make the most of their home equity investment.
Overall, Hometap is a trusted and reliable option for homeowners looking to access the equity in their homes. With its innovative HEI program, transparent process, and commitment to homeowner success, Hometap provides a flexible and convenient solution for unlocking the value of one's home.
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Hometap Contacts
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Hometap phone numbers+1 (617) 399-0606+1 (617) 399-0606Click up if you have successfully reached Hometap by calling +1 (617) 399-0606 phone number 0 0 users reported that they have successfully reached Hometap by calling +1 (617) 399-0606 phone number Click down if you have unsuccessfully reached Hometap by calling +1 (617) 399-0606 phone number 0 0 users reported that they have UNsuccessfully reached Hometap by calling +1 (617) 399-0606 phone number+1 (617) 399-0604+1 (617) 399-0604Click up if you have successfully reached Hometap by calling +1 (617) 399-0604 phone number 0 0 users reported that they have successfully reached Hometap by calling +1 (617) 399-0604 phone number Click down if you have unsuccessfully reached Hometap by calling +1 (617) 399-0604 phone number 0 0 users reported that they have UNsuccessfully reached Hometap by calling +1 (617) 399-0604 phone numberCustomer Service
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Hometap emailsrkeohan@hometap.com99%Confidence score: 99%Supporthomeowners@hometap.com97%Confidence score: 97%hello@hometap.com97%Confidence score: 97%Supportpress@hometap.com96%Confidence score: 96%Communicationlegal@hometap.com96%Confidence score: 96%Legalpartnerships@hometap.com89%Confidence score: 89%
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Hometap address800 Boylston St Fl 16, Boston, Massachusetts, 02199-7637, United States
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Hometap social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024
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