Berader Properties
Reviews and Complaints

I have had nothing but headaches with this incompetence. I moved in last year July paid deposit and electricity deposit in a small one bedroom place. I received my bills irregularly and until December 2014 electricity was not noted on my bill her fore I paid what was due assuming the electricity deposit covered he first few months as it it a small place and I barley used electricity. Now I moved out I was asked to leave a day early i agreed I was asked to replace and clean carpets and I did so as well. I did everything I had to and when I never received bills I paid an estimation of what I think it would be until Ruaan Human decided to send it. I started getting billed for electricity in January 2015 and I paid whatever reflected on my bill. 2 months after I move out they have me hell paying the deposit and all I got was lies and inconvenience. Now they decided to take those months off my deposit without even consulting me because they made an error. I plan for my money and I never expected my full deposit back. Nobody has the time to help me an all I get was oh well it supposed to be there so sorry. This is nonsense and this is not how customers should be treated. It is unacceptable that I suffer for someone else's error with no arrangement made just an assumption. I am sick of complaining they do not help they do not response and refuse to give me managers details. This is utter bull and they treat customers unfairly.

In December 2014 I moved into a small bachelor flat at a complex called Baccarat Lodge. Shortly after moving in I noticed something off with the electricity bill. I was being billed R433 per month for a tiny apartment.
Previously I lived in a 2 Bedroom apartment in randburg which was also in a sectional title and I was paying R230 odd for electricity per month.

After confronting my agent he informed me that I was in fact being billed for my electricity usage which was roughly 170 kwh plus a "basic monthly charge" of roughly R200 on top of my electricity consumption.

After asking my agent what this basic monthly charge was and querying why I was never informed of the basic monthly charge in my contract I did not get a response however the billing continues. Berader Properties insists on Debit order paynent for rent, etc. Now I understand why... I literally have zero control over what comes off of my bank account.

Ironically not long after complaining about the electricity billing I received a complaint from the body corporate to remove my retractable washing line on my balcony and use a clothing horse. After trying to explain to the caretaker who came to see me why I use the retractable line he was very unsympathetic and not open to any reason.

I explained that I have a lot of washing because me and my 2 year old son are staying together, a clothing horse cannot hold all my clothing, neither can you hang queen sized bedding on it. The retractable line servers the same purpose as a clothing horse. It it also not viewable by the common area.

It appears to me that they are trying to "get back at me" for complainig about unfair electricity billing.

I have since explained that I will not remove the retractable line pending a meeting with the body corporate.
I am also expecting a fine. If they do fine I will take my disputes to the small claims cour.

I am an attorney specialising in property and have practised as such as a conveyancer for over 20 years. At the request of a mortgagee we approached Berader Properties who manage a specific sectional title complex for a letter confirming the solvency of the body corporate. We register 50 to 70 bonds a month and half of these require such a solvency letter. Its a requested by the bank who has agreed to finance the purchase.
During recent correspondence with this so called "professional and knowledgeable" managing agents, its quiet clear that the basic concept of sectional owner ship is lost on them. They have no understanding of the separate legal status of the body corporate nor of the duties and responsibilities associated with being a trustee or managing agent.
Please, before appointing them to manage your complex, shop around, as there are many more competent managing agents who do know what they are doing who you should entrust the running of your most valuable asset to,

Berader Properties' owners and agents have a dont care attitude when it comes to providing service or attending to ongoing servicing and maintainence problems with their properties. They are only interested in the receiving their rent but have zero inclination to providing any service. I am greatly angered by the lack of respect show by an agency that cannot fulfill a simple requirement of running hot water. I have a 2 and half month old child and we have not had hot water for several days due to the cheap manner in which Berader propoerties run their busines. They have no regard for anyone or anything and never return any calls or messages or attempt to communcate in anyway. The have no sense of urgency or aspire to provide any service what so ever. This problem has persisted from september 2009 and on every occassion they have temporarily solved the problem. This has now become unbarable.