Menu
Login
I signed online for this card February 2, 2007, thinking that it was a mastercard or visa. I waited two weeks for the card to arrive. Meanwhile then took the 79.95 from my account immediately. When the card arrived I was stunned to see that it was neither a mastercard nor a visa. You have to log into a site and shop for their products and they say they report this to TransUnion. I sent two emails immediately for they was closed. I told them that I thought they were dishonest and that they had deceived me. The very next day I got three emails from this company and also called and was told they would credit me 34.95 back to my account. I said I would contact my attorney general office, then I was place on hold. Okay, we will credit you 59.95 back. I said, you took 79.95 from me, I want all my money back for I never used any of your services nor did I order any of your junk. Needless to say, 20.00 is still outstanding and it will fight for it. Below is a couple of emails from this company.
Denese-
We have canceled your account. Cancellation confirmation is 31647. Also, your refund of $59.95 was processed, it should appear back in your account in 24-72 hours.
Thanks-
Amber
Dear Denese,
I am sorry that you feel you were "scammed". First and foremost, remember that the Horizon Gold Card was designed to help people re-establish their credit. Is this what you are looking to do? It's difficult and very risky to offer high-end items to a customer base that is rebuilding credit. Plus, large items are expensive to ship.
Credit works the same whether you are using a credit card on a shopping site or to purchase gas. Our card is a true credit card that reports back to a major credit bureau every 30 days.
We do have a partner site we can provide you with that offers a Visa. They do require an employment check as well as a credit check. Is your credit score high enough to support being approved for a Visa right now?
Being very familiar with our advertising, I know that Horizon Card Services does not advertise our Gold Card with a Visa or MasterCard logo. That WOULD be deceitful. We also make ALL Terms and Conditions available to applicants during the application process. I've attached a copy in order for you to review again.
We do require all of our customers wishing to cancel to call our Member Services at toll free 1.800.251.6144.
Thank you,
Kim
Member Services
----- Original Message -----
From: [protected]@aol.com
To: [protected]@thehorizonoutlet.com
Sent: Thursday, February 22, 2007 4:52 PM
Subject: Feedback
I am very disappointed in this company. I never thought I was getting a card to shop online for the garbage that I see on the site. I really feel scammed by this company and will be filing a complaint with the better business bureau. I never thought that once you took the 79.95 from my account that I was not getting a credit card (visa or mastercard) you have deceived me and I am really upset about this. Your merchandise is trash.
DENESE BROWN.
STAY AWAY FROM THIS COMPANY!
I have received lots of emails from those who have been scammed as I have or have their own doubts about the company. Most have requested a valid number to call. Here is the number to call immediately to cancel.
[protected]
I am not able to give much more help. I hope that my posting has helped others not fall prey as I did and those who did, I hope my posting has given you the strength and courage to stand up and fight back.
Best Wishes To All,
Denese Brown.
Pivotal Payments
14 reviews
Najm ONE / Majid Al Futtaim Finance
54 reviews
Blackhawk Network Holdings
16 reviews
123HelpMe.com
69 reviews
GenXGame.com
21 reviews
I paid for a card and never received the card. It was supposed to be a 500$ credit limit. I have not received my card, but the fee was paid
why wont it take my card as payment it wants a credit card i wanted to use my horizon gold card why cant i want to know asap
it this where i ask cant seem to tell why is this si hard to do ive been looking at website for 2 weeks making a cart list now i have one and cant get it sent to me not happy
I never got a card called twice n it's on my credit but can't use it please send my card if it's on my report send it I'm waiting on it since2011 that's 7 years what's going on let's get it together
I did not apply for this card. I was charged 24 dollars and want a refund. You can reach me at [protected]. Please cancel this card. I lost my phone and have not recovered it, my wallet too, so someoneone else applied for this, i did not.
I want to be assured my card is on the way I want to know why it said insufficient funds and still took the money off I have a photo attached to confirm horizoncard took money out with know assurity
I made my payment on time and paid down extra on my bill but im order for my credit score to rebound i need this stuff reported to tje credit bureaus and it s not beong. Reported what's the sense if your not doing your part
I thought I was getting a real credit card what a joke! I will not activate it, it's only for online crap, i am trying to better my credit but not like this. It is very misleading and you can't talk to a live person what's up with that?
Past two months I have had unauthorized fees deducted from my account. I did not authorize this and I want my money back, $7.95 deducted this month and last month. I don't even own a Horizon card!
My debit card was charged for the amount of $6.95 I had already unsubscribed to it why did it just charge my debit again for $6.95 ? I want my full refund for both charges and I want you to stop charging my account
I didn't give Horizon Gold permission to take money off of my account 695 can you please put it back is no reason for you to take it off without my permission
I don't know how in the world could you guys just take money from others people account, and this is not a real cried card we can't even use it at the grocery stores or at the shopping malls, so can you return my money please thank you sincerely yours Tracey crowder
I have been charged ever month for over a year $24.95. I was never aware when I applied for the credit card, that I would have to pay monthly. I don't want this account. I have never used it. What this company is doing is robbing every person that is trying to make a life for themselves.
I don't even have an account with you guys let alone a bank card so can you please return my money please and cancel my subscription too. Thank you so much sincerely yours Tracey crowder
I was taken to this horixan gold site and did not order a credit card or anything. The next thing I know they are taking money from my debit card without any authorization. How can thy do this. I am on disability and cannot afford this type of thing.
I want a refund ! you's can keep your card Ronald Watson [protected] this card is not what I thought it was there for this bank card will do me no good at all I will not use this card in my life time.
Simone was tryna order a card and it took money off my actual debit bank card with was 30 sumthin dollars . I'm tryna get n touch with y'all customer care repp today .. I will be calln back around 8 or 9 I need to speak to someone this is not right
My name is Thomas Joe Braxton I have been approved for this Horizon credit card and I contacted customer service about the card I was wondering when I should be expected it
Paid fee of 14.95 to get a horizon gold card and was told I would get it in 7 business days. It's been 3 weeks now. Where is my card that I paid the process fee for and was approved for?
I have Emailed you all twice asking that you all not charge my prepaid card at all, because I gave you all the wrong number and I don't the card charged. My Card better not be charged.
I would like to cancel my card. My name is William mcgriff.
I tried getting a card through y'all and I wasn't approved but ur trying to take the money off a card I have no money on nor did i receive credit so I'm asking u to please stop before u put me in the negative with my card! My name is Heather Akers and my email address is hakers71966@gmail.com if u need further information!
This card is an absolute joke! I'm being charged 26 dollars a month(and have been for quite some time now) for a card I can't [censored]ing use! I will be contacting an attorney as well as the better business bureau! Trust and believe I'm getting my money back!
I was lead to believe the card could be used in multiple places. Lots of hidden charges. I am on social security and cannot afford this type of card. I feel like I am being taken advantage of and want a refund on their initial fee of $29.95 and cancel card.
Hi I called twice yesterday to unsuspend my account and I paid the $6.85 to do so. I never received my card so an electronic one was supposed to be emailed to me for now and I never received the email. I am very upset and would like my card so I can use it or my money back.
Hello my name is Dannie Mason and I been canceled this [censored]. If I don't get my money back asap I'm going to contact the better business BUREAU and FCC about your fraudulent charges against me. I call 2or 3 times to cancel. Don't take another dime from me.
I did not want that amount to be taken out of my account please reimburse me it I need my money please thank you
I saw on my bank statement a $6.95 debit from horizon card services and I did not approve this. I would like a full refund
They charged me 6.95 twice and I never signed up for this I need refund I seen it in my email but did not order this card how they got my credit card number I have no clue please help thank you
My bank was charged 6.95 from horizon card service and I don't have any credit card or online credit with them I do not want to open any line of credit I want my money back I did not authorize any charges
I've been charged a 6.95 fee from my debit card and I want my refund did not order the horizon Card Services so there for I should get my cash back
i order to king size pillow and a disappointment so i call to return them but to return cost about the price i paid for them . so a cancel my service with them because service suck and them to .
I do not want this card please stop you stop taking money out of my card