HotelNParking.com
Reviews and Complaints

I made a reservation for a hotel room for 1 night and 7 days parking with Parkingaccess.com. I received an onscreen confirmation. The next day I was emailed a different confirmation number from a company called Hotelnpark, yet their email address is Shuttlefare, LLC. Of course the dates were incorrect, I am flying within 48 hours and calling Hotelnpark resulted no human, just a recording telling me to send them an email. I called Parkingaccess and spoke with a woman who assured me they would make the correction, and I would receive an email within 5 hours stating such. WRONG! So I call back, and on hold for 20 minutes, and again am assured the reservation has been properly amended. Because I realized that I have chosen a less than stellar company, I called the hotel myself. And they had no reservation in my name for the wrong date, or the amended date. Sadly, I wasn't surprised.
I decided to cut my losses and cancel my reservation with them. I had the displeasure of dealing with a very rude, overtalking old man with a heavy Indian accent. Ultimately I hung up on him and called American Express to block any attempts by them to further access my credit card. Then I emailed all 3 entities to cancel the reservation.
And this morning I wake up to an email from Shuttlefare informing me that they corrected the reservation. That is what they should have done 24 hours ago. I will happily pay the $10 cancellation fee to be done with these chuckleheads.
I called the hotel directly, and made my reservation.
Stay away from these businesses, which are all Owned by Gregory Bessoni.

I've booked a room through this lame non professional Website. They charged me a deposit and when I gotten to the hotel I wasn't in the system. My husband and I was traveling from an 8 hours drive to have gotten the bad news. I have been calling every number and leaving messages and yet till this day I havent heard jack diddly squat! I do "(not)" recommend this website to no human being! They are just slack and terrible.

I booked hotel and parking for a cruise through this company. I was charged a deposit of $90.40 and then I received an additional $104.85 incorrectly, for a total of $195.25. They confirmed I shouldn't have been charged. However, when I follow up on it, they advise the hotel had a fire and there is nothing they can do. Do not book through this company. It is a rip-off!

Booked a hotel at the tampa stadium hotel. When we arrived (passed the broken down buildings) there were 2 drunk mens standing at front door. I along with my friend went in to get the room, our husbands were getting the luggage, we went to the rooms and one of the rooms was already being occupied by several folks arguing in the room! So we went in the other room to wait on our husbands cause we were afraid what was in her room.. My room the big window was leaking (it was raining hard).. Leaking all over the air conditioner... When the men got to the rooms the were told by someone outside that we didnt belong here! This was a hooker/drug infested hotel.. We were afraid to stay and leave our cars while we left for a cruise.. So we all packed up and left.. Told the front deck that people were in one of the rooms and we were not going to stay here. He told me to call hotelnparking so they could call the hotel and cancel our reservation. When I called they did not want todo that. All he kept saying is I needed a 24 hour notice to cancel. I tried to explain that we were fearful and was not going to stay.

I booked a hotel stay via HotelnParking website and after I paid I did not get any payment confirmations. I tried to reach these guys but they did not reply. Then I called the hotel and they said that everything was ok.
About three weeks later I noticed a charge on my card and found out that it was HotelnParking who charged me. They never asked my permission, just took my money and that's it. No matter how hard I've tried I was not able to return my money.
It was easy to book with this site and they actually did their job, but they ruined everything when they stole my money ($500). Avoid!

I know the prices are good and so the package deals go fast, but its exasperating to get that call back to say you have to choose something else because the hotel oversold, especially if you're going with friends. To be fair, the rep was very helpful and the hotel I did wind up choosing was not only equivalent, but was just a little closer to the cruise port, so it worked out alright. The prices are very good, so I went back again.

I booked a hotel and parking package from HOTELNPARKING.com. When I arrived at the hotel - they did not have my reservation. I was fortunate to get a room that night - but had to pay for it. Upon checking my credit card charges - I found that I had been charged the full amount by HOTELNPARKING.com. Therefore, they did not forward my reservation to the hotel and I had to pay twice for the same room!
I called HOTELNPARKING.com twice and have written 2 emails. I have received no response from them.
I am unhappy with the service - but I am EXTREMELY upset that they have not answered any of my inquiries!

I booked the hotel room through the website www.hotelnparking.com. I received the booking number and everything seemed to be ok. But when I arrived to the hotel, it turned out that the agents sent wrong info to the hotel’s reception. They booked the hotel room for one night and it wasn’t the same day, when I have arrived. I was shocked that the company has made such huge mistake. Unforgivable.

We got the email from the company www.hotelnparking.com. It was mentioned that they were chosen as the winners of some lottery. We got the cruise and hotel for free. We left our personal info to the rep and he promised to fill all papers and provide further info. After that we got the confirmation about the booking, but we decided to contact the hotel. We wanted to be sure. We were shocked, when it turned out that they didn’t have reservation for us. This company is big scam.

I boked hotel room and parking through www.hotelnparking.com. After 3 weeks they called me and told that the hotel was full, so they promised to book room in another hotel for me. As well as the rep promised to provide confirmation info about booking, but it was the last time I spoke with the rep. I haven’t received any info, so I have no clue where they have booked the room for me. Please, I really need someone’s help.

Don’t use the website www.hotelnparking.com. I tried to book parking place through them, but these jerks charged me for nothing even before I choose the parking place. I stopped my order and sent several emails to the moderators, but no one replied of course. WTF? I want money back, so please somebody help me. Share this info and post comments.

I used the website www.hotelnparking.com and was really upset with that. I indicated my personal info and card number, and after that this company started to charge me for something, which I haven’t bought. I contacted them and the rep promised money back within several days, but nothing happened. The worst company ever, so avoid these ### and post comments about your experience with them.