House Sitters America’s earns a 1.0-star rating from 2 reviews, showing that the majority of homeowners and sitters are dissatisfied with matching service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
House Sitters America Review: A Nightmare Experience with Theft, Neglect, and Racism
I tried out House Sitters America and it was a real letdown. I had used another housesitting service before and had no issues, but this time around it was a complete nightmare. I hired a woman from housesittersamerica to take care of my home and pets while I was away, but it turned out to be a disaster.
First of all, when I returned home, I noticed that some of my belongings were missing. I couldn't believe it! I had trusted this woman to take care of my home and she had stolen from me. To make matters worse, my dog was completely matted and unkempt. I had specifically asked her to groom my dog, but she clearly didn't follow through on that request.
But the worst part of the whole experience was when I found out that she had made racist remarks to my friends and neighbors. I was absolutely appalled. I couldn't believe that someone I had trusted with my home and pets would behave in such a despicable way.
I immediately contacted House Sitters America to let them know what had happened and to request that they remove this woman from their site. But to my surprise, I never heard back from them. It was as if they didn't care about what had happened to me or my home.
If you're looking for a reliable housesitting service, I would recommend using Trustedhousesitters.com instead. They really stand behind their sitters and will make sure that you have a positive experience. Don't make the same mistake I did by using House Sitters America.
Beware of This House Sitting Website: Review System is Unreliable and Unfair
We found this website that helps people find house sitters, and we thought we found a nice couple to take care of our cats while we were gone for a whole month. They did a good job with the cats, but when we got back, our house was a mess! Lots of things were ruined and stained, and some things couldn't even be fixed. It was really disappointing.
But what's even worse is that the website lets the sitters decide which reviews get posted on their profile. That means that every review on the site is positive, even if the sitter did a bad job. It's not fair to homeowners who are trying to find someone to take care of their house and pets.
We tried to talk to the company about our bad experience and how we wanted to leave an honest review, but they didn't listen to us. It's not right that the review system is so messed up and we can't trust it. We want other people to know what happened to us so they can make an informed decision about using this website.
House Sitters America Complaints 0

However, if you have something to share with the others, you can write a complaint
If you represent House Sitters America, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is House Sitters America Legit?
House Sitters America earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
About House Sitters America

-
House Sitters America Contacts
-
House Sitters America emailsinfo@housesittersamerica.com99%Confidence score: 99%Support
-
House Sitters America social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 05, 2025



Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!