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How Can We Differentiate Between Helpful Criticism and Complaining? 3

Can anyone share how to tell the difference between constructive criticism and just complaining?

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JoshuaBecker
JoshuaBecker
US
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Oct 17, 2024 10:25 am EDT
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The difference between helpful criticism and complaining lies in the intent and outcome. Helpful criticism is raised to bring attention to a wrong being committed with the intent to resolve it and should never be discouraged. Complaining, on the other hand, often has no real interest in dialogue or resolution and is typically an expression of dissatisfaction without a constructive purpose.

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madpenguin
madpenguin
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Oct 18, 2024 6:54 am EDT
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Replying to comment of JoshuaBecker

Many years ago I worked in a shop.
There were always customers who would complain about anything and they were the ones we felt less inclined to help.
Other customers were always cheerful even when things went wrong and we would put ourselves out to help them!
When I have a genuine complaint I try to be polite and not get angry and on the whole people are willing to put things right.
I am amazed at the amount of time some people take to complain about something really trivial rather then just getting on with life!

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idance®
idance®
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Oct 18, 2024 8:35 am EDT
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Replying to comment of JoshuaBecker

I love this. What’s your definition of a compliant?

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