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Howard Hanna review: Mary D’Angelo

J
Author of the review
5:46 pm EST
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I was completely dissatisfied with the representation of Mary D'Angelo as my real estate agent. She

misrepresented the obvious issues with location and clearly cared more about her commission than

representing my interest as a buyer's agent. She showed me a home I had reservations about regarding

the location and excessive road noise. I asked Mary specifically if the location would be an issue for

resale value. She told me no, which turned out to be completely wrong. I wanted to do a home

inspection, and she persuaded me not to do one because of the age of the home, which cost me a

fortune in repairs for things that would've been caught with a proper home inspection. I am now trying

to resell the house, and every person looking at it, including multiple agents, is having issues with the

location and road noise. I feel like an idiot not following my gut instinct and should not have purchased

the property. I think Mary should have known that the road, which is about 30 feet away from the

townhome, is a major thoroughfare with significant traffic daily. I will lose $40K-$50,000 or more on this

purchase. She was present on the visits to the home and well aware of the excessive noise and corner

location (30 feet from a major road). I told Mary if we did not buy this home, we would wait until next

year, and she violated my trust and her ethical obligation and recommended a property that flies against

all rules of real estate regarding how important location is to the resell value.

Note: (Mary and I couldn't even hear each other's conversation on the porch or at the front door

because of the noise level)

Claimed loss: 40-50k I had no interest in the house with several people complaining about the excessive noise and location.

Desired outcome: I don’t think she should have a real estate license.

Update by John Ciaccio
Nov 28, 2023 9:40 am EST

I have resolved the issues with Mary D’Angelo and would like to delete this review or at least amended to mention it’s been resolved

Update by John Ciaccio
Nov 29, 2023 5:30 am EST

I’ve spent an hour trying to show this complaint has been resolved, and it seems to be impossible to use your application and follow the directions which are not working properly

Resolved

The complaint is resolved. I sold the house with the assistance of Howard Hanna and would like to delete this review.

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    +1 (412) 967-9000
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    2100 Corporate Drive Suite 275, Wexford, Pennsylvania, 15090, United States
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