HSBC Holdings review: credit card ripoffs! 140

please send my hsbc creadit card statment through email. i am not reciving any statment from hcbc bank

HSBC=EVIL. I want the name of the corrupt senator who pushed through legislation allowing them to raise the interest rate to any number the can pull out of the air.

i sent in payment they ripped the check diagonally corner to corner the reason i know they did it, the dollar amount on check completely gone they wrote it on top of the returned check the check was stapled to a paper dated 7-24-08 and the envelope dated at the post office 08-06-08 because the check couldn't be cashed they put a hold on the card, the next day the statement came in the mail $39.00 late fee $23.00 intrest they screw up and want the consumer to pay or is this a way to cheat customers

These guys are the worst believe me I know how everyone feels. I purchased leather sofas from Seamans with the deal of 12 months of interest free. After a year of paying all my bills on time on the 12 month I received a bill with all the 12 months on interst add to my regular bill. I called them soon after people don't know what the your tlaking about its a waste I will never to business with these [censored]less people.

Re: ATTORNEY ADVERTISING

My name is Sean McGrew, and I’m a Legal Assistant to attorney Dan Bryden, with the law offices of Sprenger + Lang. We are conducting an investigation of Best Buy and HSBC’s “Account Shield” debt cancellation program. In the past, persons have posted on this blog regarding their issues with Best Buy and/or HSBC. If you would be interested in communicating with a law firm regarding this matter, please contact me at smcgrew@sprengerlang.com. Thank you.

i knw all these emails and comments are mean but i do work for a different company and from what the orginal posting was about the $10.00 i hate when people think that they dont owe money every mnth on the acct if there is stll a blnce u stll owe just bcse u paid before the 3 mnth period is up didnt mean u were not suppose to mke pymnts every mnth americans need to read what they sign before they sign up for it bcse most of the time the ppl in the store are lying to u to get commission but then u get made at the bnk they ddnt force u to sign nothing befre u read it and if they did they need to be put in jail

If you have a mortgage with this company and have direct payment authorized you better watch your money disappear by a computer glitch.

They have double deducted all mortgages to all customers today. 07/21/2008

They said they will correct it by the end of the week and they are very sorry.

I would like to comment on this ‘glitch’ by the use of other words, unfit for your screen

It must be really easy to see and excuse a rip off when you work for the company... or any company that screws hard working americans out of the money that they made from the sweat of their brow. Those terms are written up to be confusing and you know it as well as we do, "Lordy".
Anyway, I've been screwed by them too. I FINALLY got them paid off and now they found a way to charge another 11 dollars that I didn't know about. So I haven't received any kind of bill, I just happened to call to check on my account to make sure that it was showing I'd paid it off, now it says that I owe some 13 dollars for an 11 dollar charge that has been accruing interest.
What BULL. These people must not want repeat customers. And they sure dont have to worry about getting my business again.

Legal? No.

I have two accounts with HSBC, both in the UK, both in Sterling, one an investment account and one a current account.

Why does it take three working days to transfer money betwixt them, even when instructed on-line? My current account is debited instantly when the instruction is made, but the money is credited to the HSBC 'overnight' account. Why? No exchange or third party outside transfer is necessary.

As an ex banker (client liaison officer ) this contravenes all previous agreements made by the banking associations and federations that I am aware of, both internal and external. I believe it is also quite illegal in the sense that, fundamentally, it is 'an intentionally fraudulent use' of client's assets.

Hasn't anyone else noticed?

HSBC @ [protected] keeps calling my cell phone [protected]. I have called them 4 times and everyone that I spoke to had promised me that they will remove my number. It has to do with a credit card. I do not have any accounts with HSBC nor I do not bank with them.

I BOUGHT A RANGER UTILITY VEHICLE FROM POLARIS USING THE STAR CARD. I WAS THREE DAYS LATE ON A PAYMENT AND THEY JUMPED MY PAYMENT UP TO DOUBLE WHAT THEY TOLD ME IT WOULD BE. THE SAID WE HAD A PAYMENT OF 99.00 AMONTH. I PAID ALL MY MONTHS ON TIME AND MORE THAN THE AGREED PAYMENT. TODAY THE ARE TRYING TO SUE ME FOR THE WHOLE AMOUNT OF THE RANGER WHICH IS 10000.00 DOLLARS AND I HAVE BEEN PAYING ON THIS ACCOUNT SINCE 2005. THEY HAVE SEREVAL DIFFERENT INTEREST RATES ON THE BILL. THEY
CALLED ME AT WORK. THEY TOLD ME THAT THEY WERE GOING TO HAVE THE SHERRIFF COME OUT AND ARREST ME. THEY SENT A PERSON TO MY HOME TOWN AND HE CALLED ME AND TOLD ME HE WAS HERE TO TAKE THE RANGER. I WOULD NOT LET HIM HAVE IT. I HAVE BEEN PAYING 240.00 EVERY MONTH FOR OVER A YEAR. I HAVE HAD SERVERAL REPO PEOPLE TO CALL ME AND THREATEN ME. WHAT CAN I DO. THEY ARE GOING TO TAKE ME TO COURT FOR THIS AND I DON'T KNOW HOW THEY CAN DO THIS WHEN I HAVE BEEN PAYING EVERY MONTH AND THEY HAVE EXCEPTED MY PAYMENT. I HAVE BEEN HARRESED FOR OVER A YEAR NOW. THANKS

I financed a Bowflex through HSBC. I have never missed a payment, sent double payments every month, but because my payment for August got mailed out before the August bill came, they did not count it as a August payment and tacked on late charges and jacked up my interest rate moving my minimum payment from $23 per month to $125 per month! I called and sat on hold for 3 hours just for them to agree with me that I have always paid on time or early, but they refuse to change my interest rate back or remove the late fees. What can I do? I am probably going to transfer the balance to my 0% interest credit card. Do I have any other recourse?

I got on this web site and see that I'm not alone. They can double your payment and charge late fees. I hope some day some one will take a look that their company I have cannot talk to(HSBC) these people without getting angry.

HSBC is in busines to make money. The laws and EULA are written to take advantage of the buying public. My advice is to cancel the card, pay it off as soon as you can by scrimping and saving then never ever ever ever finance a thing with them again.

The bad thing is that they will give credit cards to anyone, and then they nickle and dime them into extreme debt.

I dug myself out, I went super lean for a year, no fast food, no movies, no purchases for anything other than basic needs, food, hygeine, etc. It worked, and now I am on my way to a credit score of 750. We just have to decide that we dont really need that bowflex, new computer, digital camera, flat screen tv, etc.

Look at what you have, take stock of where you are in life, and if you think things validate your existence, then you will never understand what I just wrote about.

u all have already complained for me. i have the same issue. once i mailed in a payment and it took 13 days to get from arizona to california supposibly. And my debt proctection plan has been getting reviewed for 7 months now and they declined me because i recently moved to another state other than the one i applied in. But when i filird for the debt protection plan for getting laid off i still lived in arizona. but 7 months later i moved it isnt my fault they take so long to process a caim. I SAY WE ALL BOYCOTT ANY COMPANY ASSOCIATED WITH HSBC AND RUN THEM OUT OF BUSINESS.

My brother recently had a Yamaha 4 wheeler financed through this company and my husband was the co-signer on this vehicle. No one told them that it was like a credit card when they bought the vehicle. My brother pays all of his payments online and he pays them on time each month. Apparently this company does not check their online service because every month they add late fees to his account, even though it was paid on time. After two months they start calling everyday wanting more and more money. My brother actually paid $1200.00 in one month which is $900.00 over what the payment is supposed to be. This company calls my husband who is the co-signer on this account and demands payment from him even though it has already been paid. The reps that call us are very rude and they can never give us a direct answer to any of our questions. We have considered taking legal actions with this company.

This BANK is absolutely RIP OFF! They sent me a bill with $1000 in finance charges for 2 days! At this time i have sent them certified mail DEMAND LETTER, next step is to file Small Claim in court against them. We'll see who will win.

Good luck to everybody!

We ran into bad times and had to get rid of a lot of our things we could no longer afford. We had purchased an item with HSBC Retail. We fell behind 3 months. We called up HSBC and told them to come get the item they refused to get the item and also refused any payment, they wanted the whole loan amount paid in full. We told them if you don't want the item we are selling it. we sold the item kept the cash. 8 months down the road they are now threating us with a felony and want to press charges. they are sending around a priviate investigator. We now have hired an attorney to get this resolved. Everyone at HSBC is very nasty and threating. Very bad company.

We have had very similar problems. We paid online with my wifes account and when we check the bank account to be sure it has gone through; it has not. We are set up to get our HSBC statement online as well as reminders and alerts...NOTHING. We call to find out the issue and have been told the check bounced; knowing the money is there we contact the bank to be sure and are told the transaction never even took place. HSBC then charging a late fee, other charges and now refusing to take a check. I spoke with a supervisor reduntly resolving the problem. This is the second time this has happened!

all of your problems are right, i wish i had read this before. I have all of my records of when my deposits were electronically submnitted and they insist I owe them 6 months of late fees. This is the first I've heard of late fees, there was never a problem before this and now I find out its six months of problems. When I called them they were the rudest most unprofessional peaple I've ever spoken with. I am going to forward this website ot our congressman and maybe they will look at this for all the handouts

I have been having the same problems as everyone else. These people lie constantly. Raised my APR. Then started lowering my credit limit so now it always looks like I am maxed out on this card. Scary!

I went to best buy and they offered me 18 months no interest with the card of HSBC of Nevada. I made my purchase, and a few days later placed my payment online to start paying it off and avoid the fees. 2 weeks later i went to check my account and found that there was a charge of $25.00 for a return fee and a $39.00 for a late payment. I was very intrigued and called online customer service. i was told my payment was rejected because i put an extra number on the account number and the bank did not pay it. They had my email and telephone number, and never bothered to let me know about this. When I explained that I had attempted to make the payment EARLY, they told me that the payment had never been applied, and that I had to pay the late fees. After many calls, I decided to return the merchandise. I later received a letter from them responding to the topic of cancellation of the said credit card, as well as threatening that if i did not make a payment, it did not matter that the merchandise was returned because it takes fifteen days to credit my account, and other charges would be added. This is another type of scam. I have PERFECT credit and I refuse to allow them to taint my credit. This is why I comment on this forum; to help inform others as well as ask for assistance.
Thank you very much,
Alina Gonzalez

I am 2 weeks behind in a payment to HSBC . I have made payment arraignments with them already to pay the payment. But Every Single (Swear to GOD) day from 7:00 a.m, to 10:30 p.m. every hour every day someone from HSBC Auto will call and ask me the same question when am I going to make payment. I tell every last one of them the same thing, that I am going to pay on a certain day. I have gotten to the point I don't answer my home phone but then they will call my cell phone the same way. I am getting to a breaking point and tell them they can come and get this vehicle because myself and my family cant sleep or have any peace in my own home. I am so tired and frustrated of the phone calls every hour seven days a week. I got all the calls recorded with the day and time recorded also. Is there anything I can do legally to stop these harassing phone calls?

Maybe lawsuit against them?

I had 2 cc acct's with HSBC for years. Suddenly approx 2 yrs ago they raised the int rates to 30%, so you know what that did to the payments. I started to fall behind and I contacted them to make arrangements. I was told that I had to give them access to my bank acct to be able to do a set amt each month, so I did. I was then told that they couldn't do that and I needed to send them a payment each month in the set amount so that is what I did. A few months later after going over my bank acct I noticed that they were deducting the amt anyway (isn't that stealing) and also taking my other payment. I contacted them letting them know, I was told that since I was paying this set amt they couldn't work with me. I was laid off at the time and couldn't believe that they wouldn't work with me and set up some sort of arrangement so I could continue paying. I had no choice but to stop paying all together. It was that or lose my home. I was then contacted by a person (i'm being nice by calling him that) who constantly called and harassed, name called and brutally degraded my wife, which I believe is illegal, am I right? He told her I was having an affair and hiding the charges on these credit cards, etc. Now we have a law firm, Weltman, Weinberg & Reis calling us day & night. No one wants to make payment arrangements they want us to pay them over 14k now, today! the original amt's were 3k & 4k. They are accruing over $200 a mth each in interest and $39 each late chg each mth. If anyone had that money wouldn't they just pay these people? The point of making arrangements is to do the right thing and we are being severely penalized for trying. Isn't there a way we can all bring a class action suit against this company for unlawful practices? We also have a Polaris Star card thru HSBC and they constantly mess with the acct too and we pay on that one. They never set the correct date of payment so they can collect a late fee.

I had my GM Mastercard canceled... I thought! Then, I received fraudulent charges on the account that took 6 months for them to finally waive and close.

The fraudulent claims were waived, but interest was charged for the amount which was waived for the 6 months! Ludicrous! I called 'Customer Service' many many times only to be treated with disrespect by agents with foreign accents. Funny how one of the fraudulent charges was for a prepaid phonecard to India. The interest that I refuse to pay has been added as 'potentially negative' on my credit report.

My husband and I both have household bank cards. I have never been late on either one and have always paid more that the minimum. Last month they went up 8 percent on my card and this month went up 6 percent on my husbands because of a change in our credit report that was only about 10 points. Our minimum payment went up a great deal. They are definitely trying to make money through any means possible.

why cant the reps for hsbc learn better english, i swear, i dont understand half of what they say, this is concusing to me, and just another example of a country with many people needing work and sending it to countries that have no social or language skills, what a kick in the butt to hard working Americans.

I received a letter from HSBC dated 12/01/2008. It said that I had made a change of address. I am not sure if I did. I don't remember. My balance is zero, and my mailing address is P.O. Box 3204, San Ramon, CA 94583. No other mailing address is authorized. My home address is different.
Robert J. Archer Account [protected]

Dear Sir Kindly refer my Gold card no [protected] at the time of issuing the card it was given assorance that card is free and no charges will be charge, now I have received the bill for the month of Feb'09 to be paid by 05/3/09 sum of Rs.2000/-and Rs.247.20 as service charge has been added as card membership. I am not going to pay thease charges, I will pay the balance full amount before the due date. You are free to cancel my card, Since I am out of India, My father will pay the balance amount his email id is vpkharbanda@gmail.com pl do reply othorwise it will be the case of non payment of bill.Kindly note that I will be not responseble for any thing
Thanks
Manisha vedprakash

I bought a motorcycle through them. The dealership quoted us 130.00 would be our payment. So we paid 150.00 through our bank each month. We NEVER received a bill. We moved, updated our address TWICE and they never sent a bill, now claiming that we didnt update our address. Now, a year later, we find out through the one and only bill sent to our old address, that we werent even paying the min. payment! They hiked the apr up, damaged our credit, and say I woe them 900.00! 400 of which are late fees! They will not work with me at all. They claim they sent emails and they never did. They wont resend past bills. They are running a scam operation! Anyone interested in a class action law suit, post here. Im willing!

I paid off my credit card balance with Younkers in Sept. 08 and HSBC services has been charging me a $30 a month late fee every month since. I have charged nothing since Sept. and I do not owe any late fees but despite phone calls and letters to the company I get no where.
When I called they were rude and I got the run around. Every month they add another late fee on top of the previous late fee and are charging interest on the late fees. Can they legally do this? This is also effecting my credit score. After seeing all the complaints about this company isn't there something we could do to them. They should be put out of business.

nodalofficerinm@hsbc.co.in
sonia_kapasi@hsbc.ca
nriservices@hsbc.ca

hsbc is scam, above email ids are related to the people in scam.
/URL removed/

i have been helping my son pay off his Best Buy and Costco accounts, I am sick of this horrible company, they are like cockroaches, we will never ever open any accounts managed by them again. They get the payment well in advance but always manage to post it he next day. They are con artist, the aattorney general needs to look into their pratices.

Due to the economic situation, sometime back I found myself with some rather delinquent credit cards, with one of those being a cincinnati reds credit card issued by HSBC (separate from my original HSBC account).

Unable to send full payment, I sent a token payment and informed them I would try if possible to send such payments until I was once again able to resume making regular payments. Needless to say, this was of course not satisfactory with the creditor.

I have exhausted every other possibility I could think of with the only other choice being bankruptcy. A choice I would rather not make however, current circumstances may leave me no other alternative.

I'm running into a similar problem it seems many of the other users are with HSBC. I purchased through furniture row and was advised no payment/no interest...I decided how much to pay monthly to get it paid off in time. Then all of the sudden they begin to hit me with late fees and services fees and anything else they could pull out of their A$$. I spoke to one customer service person, paid the additional amount that was "required" to get me back on track then a month later I'm running into the same problem...more "fees" and the supervisor just said well the first person you spoke to "misinformed" you. I confirmed I would not be hit for paying it off early so I can be done with them. HSBC is a rip off and should be addressed!

HSBC is a bunch of lying ### thats putting it nicely i have had 3 accounts with HSBC which are all paid off now but i will never finance anything with anyone one who uses HSBC.HSBC will always find a way to give you a late fee and theres nothing you can do about it and if they tell you they will wave the late fee then watch out for the 2dollar charge which will turn into another late fee.I paid these accounts with automatic withdrawl and somehow they could still find a way to charge me late fees.DONT FINANCE WITH HSBC ITS NOT WORTH THE HASSLE!

Dear Sir,
proud to be an account holder of HSBC in Doha Qatar since 1988.As im using Visa Gold Card of HSBC recently pin code been issued to secure and to avoid of any risk or misuse. but last week i was in saudi arabia and i used my credit card in city Macca but the amount was approved without entering the pin code . i want to know how it is happen and in future i can expect the same. what is your view about this. awaiting ur reply. if you have any query please contact on myemail.
thnaks.

Mohammad Baig
baig57@hotmail.com

I am getting emails mr.Edward Connor that i won a lottery for u.k.pouunds 850, 000.00
Kindly let me know if this news is true or a scam.
They sent me the copy of cheque also.

We are getting too many of unsolicited calls from this number again and again. The person keeps asking Marion we answered there is no Marion and i have this number for past 4 years.

The problem with this company, HSBC, is that they must be taking their "ill-gotten-gains" (the money they unethically, and probably illegally, obtain from all these extra fees) and using them to make political contributions to an enormous amount of our senators and congressmen. No other scenario makes any sense. With all the investigations being conducted in Washington, DC, you would think this is something that shouldn't fall below their radar. So many people are affected by this company. So, why isn't something being done about HSBC? Call your senators and congressmen and ask them why nothing is being done. Surely this company is just as dishonest as Enron, Tyco, Global Crossing, Imclone, or WorldCom. Where's the outrage from our elected officials? Another way to get the country's attention is to persuade a major television network to conduct some type of investigation. I believe if that happens, the politicians would be forced to address the issues with this horrendous company.