Menu
Login
Ideal Image Laser Hair Removal as an overall company are CROOKS! They permanently SCAR and BURN people like us everyday at one of their clinics. They have a ton of lawsuits pending against them as well. They are constantly violating state regulations and their treatment providers ARE NOT STATE CERTIFIED to operate lasers. ANYONE that has had services at any location are urged to contact their State Regulatory Radiation Agency and file a complaint AND/OR file a Consumer Fraud Complaint with your State Attorney General. It is time for the consumer to stand up for themselves...especially those that were tricked and lied to when we signed up for treatments and signed ridiculous contracts!
The complaint has been investigated and resolved to the customer’s satisfaction.
At Ideal Image we are dedicated to providing the safest, most effective treatments to our Guests. To that end, we only utilize licensed medical professionals to provide treatment. If you have questions or concerns please feel free to reach out to our Customer Service Department at [protected].
I read this whole page (the goods and bads) of ideal image and there was alot of dispute so i decided to find out for myself. I went in for a consultation and there was no pressure to buy, the lady was super sweet. It did seem pricy so I went home and talked about it with my husband I called back and said I wanted to go forward with it. She got me right in the next day and it was a little painful but beauty is pain ladies :) I have just finished my underarms and absolutly love it I used to hate shaving and my underarms were always so dry . I love ideal image and no one has ever been rude to me I actually enjoy going in there and getting a free coffee lol . I referrred three friends and got money off the next treatment I am goin to add is my legs and bikini and cannot wait so dont listen to everything you hear on the internet I guess its different for everyone but I would recommend ideal image anyday I should be on there commercial call me ideal image will do it for a free
To WorkingGal24: I think you were/are the vast minority. The company read the negative (and TRUE) complaint, and used you as a pawn to cover up its Ponzi scheme. By the way, you probably are not a blond...this company discriminates against blondes...and anyone over 40! You have been duped. Wake up, this company IS FULL OF CRIMINALS. I am suing them as I type this.
I have paid a ton of money for treatments and this afternoon I'm going back for a consultation because I still have significant hair growth everywhere execept my bikini area. They have already laid the groundwork for offering me 2 "free" treatments and said that the dark hair on my legs and underarms may have light roots and that is why the treatments didn't work. Shouldn't they have checked the roots before I did any treatments and paid a lot of money? Very disappointing experience so far but remaining hopeful they make it right.