Ideal Image’s earns a 1.4-star rating from 348 reviews, showing that the majority of clients are dissatisfied with cosmetic procedures.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
negligance
Please anyone who has been to ideal image and was injured in anyway please lets ban together I spoke with an attorney and we ban together and form a class action suit against them! They dont care about people just money and the are not even working under the law that they should, so please please anyone and everyone with problems from ideal image please send me emails and lets not let them hurt anymore people! Email address - [protected]@gmail.com
Lies
This is a message for all of those who have been lied by Ideal Image. I am seriously considering to file a lawsuit against Ideal Image and I am reaching out to anybody who is interested in joining a class action lawsuit to write and describe their case or situation. I will print all of your emails and take them with me to the lawyer next week. PLEASE make...
Read full review of Ideal Image and 264 commentsservice promised not received
ideal image has to be the biggest scam, they have all their adds saying that they can make you hair free. but in reality they only "strive to achieve a 75% hair reduction" which is complete b/s. just because you promise something you are not able to deliver doesnt mean you have to come up with excuses on why you will not issue a refund. i have had all the treatments i was supposed to have to be "hair free" which we all know now means nothing. so i waisted 2 years and 9 appointments on a lie. the staff at the palm harbor, fl location has horrible customer service and they never call you back when you have questions. the woman in charge there if you even want to say she has any authority there except reading you the contract and giving you wrong numbers to contact someone in the home office, then by all means call and talk to stephanie dollins. i have not received what i was promised from them but they will not issue a refund because they have "provided thir services" which did absoutly nothing so technally they owe me money. i have no problem for paying for something that works but this did not. and yes there is a life time guarantee for me to go back and have no results good thing they threw that in there. thank you ideal image for false advertisement i hope you are sued and go out of business. i only hope to be part of the lawsuit.
The complaint has been investigated and resolved to the customer’s satisfaction.
they are bad
Ideal Image Laser Hair Removal as an overall company are CROOKS! They permanently SCAR and BURN people like us everyday at one of their clinics. They have a ton of lawsuits pending against them as well. They are constantly violating state regulations and their treatment providers ARE NOT STATE CERTIFIED to operate lasers. ANYONE that has had services at any...
Read full review of Ideal Image and 4 commentsgreat experience
I have been a customer of Ideal Image for 2 years (the amount of time that it takes to complete their package) and I have to say that this was the best thing that I have EVER DONE for myself. If given the opportunity to change anything, I wouldn't have it any other way. I just can't explain how nice it is to not have to pack a razor when I go on vacation or how confident I feel in a swim suite! I spent a lot of time doing research on where I would go to start my laser hair removal package (while working for a company who is a competitor of Ideal Image) and I decided that instead of getting free treatments with the company that I was working for (with a lesser technology), I chose to get started with Ideal Image because they offer a LIFETIME guarantee, not a 2 year guarantee that the competition offers. Also the staff at Ideal Image is so nice, professional and they have gone above and beyond to work with my busy schedule. I have to say that as far as their package, although the price is higher than the rest out there, they are definitely the best value! Their treatments actually work and they guarantee it!
The complaint has been investigated and resolved to the customer’s satisfaction.
I believe they say everything to make a sale. I did not have hair removal done but paid over $2500 for cool sculpting which they promised I would defiantly notice a difference with the one treatment because I just have a small area that I can't lose. No difference, nobody around that made those promises. had a new girl today that didn't even know how to pull up the old & new photo's and was trying to convince me there was a lose. Not true at all! It is all about sales, not happy customers! AVOID There are much better places
WOW
read this review again, it's a sales pitch for ideal image
it was crystal clear to me when i read the "Life time guarantee"
the guarantee they give is you pay 10% of the price of the treatment package every other time you want to come in.
What is even gayer about this gurantee is that they JACKED UP the price of my package and showed a payment i never made. That way they use the HIGHER price to do the 10% adjustment. Here is the scam i am talking about:
I paid $7000 for my treatment package.
THey show on the billing $10 000 minus a $3000 payment
so when you go for the extra treaments, they charge 10% of $10 000
NOT 10% of $7000 which was the regular price
contract change
Signed up with Ideal Image to have my back, arms, shoulders, and clavicles made hair free. Initially I chose the pay as you go plan. Paid 500$ a session. I was at my next last session when Heather informs me that under my contract they have the option to change the price at any time. She said they were doing that today. My fee went from $500 to $1300...
Read full review of Ideal Image and 1 commentunathorized charges and a complete scam
The only appointment that had had with Ideal Image was an "initial free consultation" appointment to find out more about their laser hair removal process and the costs involved. They asked me to sign some forms that was explained to be more of a formality. Fifteen days later I received a statement from CareCredit saying that I owe Ideal Image an...
Read full review of Ideal Image and 20 commentslies and bad service
This complaint concerns Ideal Image of West Hartford, CT.
Provided below are the facts about the laser hair removal treatments received at Ideal Image in West Hartford, CT. Laser treatments began on January 26, 2006. I had just left my doctors office across the hall, saw the sign for Ideal Image and laser hair removal, walked in, and spoke with the consultant.
Since this is a costly investment, Rebecca suggested Care Credit Card payment plan that they offer there. Since I was about 13, I have had a lot more hair on my body than my friends, and family members and have struggled with this emotionally.
Before I started these treatments with Ideal Image, I had my OBYGYN, which is in the same office complex as Ideal Image, and I had check my hormones with a blood workup, skin, and hair growth to make sure that there was nothing wrong with me medically, before I invested $7700.00 into this company. My doctor found no signs/symptoms of hormonal imbalance.
The consultant told me that this was a lifetime guarantee and if I did need to come back in the future I would have to pay an additional 10% with this sign on, though she stated that I most likely wouldnt need the follow-ups because the 5 treatments would get rid of most of the hair. I would get 5 treatments, and 4 follow-ups. With starting my treatments, and at almost every session, I would have a different doctor working on me. Each one had a different way of doing the treatment, some were faster/slower, some were much more efficient than others, some covered areas that should not have been treated, and now there is hair growing in where there was never hair before, and also used different laser strengths. It is not my place as a layperson to know the laser strength needed, or have questioned did you mark my records recording the laser strength? I could see/feel some woman skipping right over areas. I had to point it out, or remind them that certain areas had to be done, even though I was getting FULL BODY. I should not have had to remind, or point out anything. It got to the point where I felt uncomfortable telling these doctors what they were missing. Some doctors had me wear the goggles, and others wouldnt. After about the 4th or 5th treatment I told them I needed someone consistent because I was getting different results from different doctors.
During my 5th and final regular treatment, I didnt see much of a difference in the amount of hair on my body. That was also noted with the doctor. They would ask me the percentage of hair that I thought went away; I mostly never said anything over 50%. At that point I started getting nervous; thinking about how much money was spent on this process.
I just recently finished my 4 follow ups, and the results were terrible. They then offered my sister and me a free session, telling us that they didnt start us out on a strong enough laser. I went for the first free one and it was so painful I decided not to finish my bottom half. The amount of hair on me right now is shocking and disturbing! Some areas on my body have more hair growing in, or hair growing in places where there wasnt hair before. This is so disappointing, and on top of that, the money I have invested and spent on this procedure and seem to be worse off than when the process started. I have spent many days crying just looking at the results. I am still paying off this bill with the same amount of hair I started off with.
Bottom line is that Ideal Image did not represent them selves in an honest fashion false advertisement lifetime guarantee and that all hair growth would be gone after 5 treatments!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was pressured into singing a loan contract through ally for laser hair removal. Five mins after they got me sign it they were unreachable and it was after hours to reach ally. Is there a time period I have to cancel?
Whenever I would try to make appointments there was nothing available for a long ways out on the calendar. Then I find out I have a time limit to use the amount that I prepaid! I have tried to use my appointments as much as I could get scheduled. So far, I have seen no results of fat loss or inches lost! I feel this is a huge scam!
Force selling did not explain what I was signing stated I was signing for treatment. Currently deploying however they are refusing to cancel service even though I will not be in the States for 4 years
I called to get more info about coolsculting then I was manipulated to get a loan from ally to get coolsculting. Went twice to do the 45 mins for coolsculting. Now I have a loan that needs to be paid back 5 almost 6000 dollars for 2 sessions. That didn't work by the way so I am interested in filing a lawsuit.
no results money waisted ...I had my stomach done and I hate i waisted my time and money .
I have had 8 sessions of cool sculpting and it did not work. Not 5% to 20%…nothing! They where rude about my results and just told me o-well! I am so devastated about the whole ordeal! I had an issue with the machine popping off the area I was getting done! And once they did it again it left a pigmentation on my skin and I have more to tell!
I had an IPL facial and ended up with burns all over my face. My appointment was on 9/6/22 at the Lakewood Facility. I went back 2 days later and she took pictures there was no,” we are so sorry about this”. She said, did you go in the sun? And we will send it to our medical director. Whom I still have not heard from.
I was looking into body sculpting. Found a deal on ideal image. A consultant got a hold me and talked me through how the whole process worked. I wanted to take time and think about it, consultant Mari advised me that i can always cancel as long as it’s within the 3 days from the day we discussed the whole process. She advised me that I could take 3 days to think about it, but they still charged my card and now they are telling me that I am now committed to it, and that they can’t give me back my $3k even if I don’t go through the process! WHAT A SCAM!….THIEVES! LIARSSS! The fact that they do this people is so AWFUL! I will never trust companies like these ever again!….
I was looking into body sculpting. Found a deal on ideal image. A consultant got a hold me and talked me through how the whole process worked. I wanted to take time and think about it, consultant Mari advised me that i can always cancel as long as it’s within the 3 days from the day we discussed the whole process. She advised me that I could take 3 days to think about it, but they still charged my card and now they are telling me that I am now committed to it, and that they can’t give me back my $3k even if I don’t go through the process! WHAT A SCAM!….THIEVES! LIARSSS! The fact that they do this people is so AWFUL! I will never trust companies like these ever again!….
I had ultherapy.and the only thing it did was leave my cheeks pitted...pretty upset, because these weren't there before. I still owe $3000! I'm so upset. Plus, it hurt like hell.
Ideal Image Reviews 0
If you represent Ideal Image, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Ideal Image
At Ideal Image, the focus is on providing safe, effective, and affordable treatments that deliver real results. The company's team of highly trained and experienced medical professionals use state-of-the-art technology and techniques to help clients achieve their desired look.
In addition to laser hair removal, Ideal Image offers a wide range of other cosmetic treatments, including Botox, fillers, CoolSculpting, and more. Each treatment is customized to meet the unique needs and goals of the individual client, ensuring that they receive the best possible results.
What sets Ideal Image apart from other cosmetic treatment providers is its commitment to customer satisfaction. The company offers a satisfaction guarantee, which means that if a client is not completely satisfied with their treatment, Ideal Image will work with them to find a solution that meets their needs.
Overall, Ideal Image is a trusted and reliable provider of non-invasive cosmetic treatments. With its focus on safety, effectiveness, and customer satisfaction, it's no wonder that so many people across the country turn to Ideal Image to help them look and feel their best.
### Guide on Filing a Complaint Against Ideal Image on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Ideal Image in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Ideal Image.
- Mention key areas such as transactions, steps taken to resolve the issue, the company's response, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.
8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Remember to follow these steps carefully to effectively file a complaint against Ideal Image on ComplaintsBoard.com.
Overview of Ideal Image complaint handling
-
Ideal Image Contacts
-
Ideal Image phone numbers+1 (800) 234-3325+1 (800) 234-3325Click up if you have successfully reached Ideal Image by calling +1 (800) 234-3325 phone number 0 0 users reported that they have successfully reached Ideal Image by calling +1 (800) 234-3325 phone number Click down if you have unsuccessfully reached Ideal Image by calling +1 (800) 234-3325 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Image by calling +1 (800) 234-3325 phone number+1 (800) 266-7883+1 (800) 266-7883Click up if you have successfully reached Ideal Image by calling +1 (800) 266-7883 phone number 0 0 users reported that they have successfully reached Ideal Image by calling +1 (800) 266-7883 phone number Click down if you have unsuccessfully reached Ideal Image by calling +1 (800) 266-7883 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Image by calling +1 (800) 266-7883 phone number+1 (813) 286-8100+1 (813) 286-8100Click up if you have successfully reached Ideal Image by calling +1 (813) 286-8100 phone number 0 0 users reported that they have successfully reached Ideal Image by calling +1 (813) 286-8100 phone number Click down if you have unsuccessfully reached Ideal Image by calling +1 (813) 286-8100 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Image by calling +1 (813) 286-8100 phone number+1 (813) 549-2299+1 (813) 549-2299Click up if you have successfully reached Ideal Image by calling +1 (813) 549-2299 phone number 0 0 users reported that they have successfully reached Ideal Image by calling +1 (813) 549-2299 phone number Click down if you have unsuccessfully reached Ideal Image by calling +1 (813) 549-2299 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Image by calling +1 (813) 549-2299 phone numberCenter Consultant+1 (724) 759-2620+1 (724) 759-2620Click up if you have successfully reached Ideal Image by calling +1 (724) 759-2620 phone number 0 0 users reported that they have successfully reached Ideal Image by calling +1 (724) 759-2620 phone number Click down if you have unsuccessfully reached Ideal Image by calling +1 (724) 759-2620 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Image by calling +1 (724) 759-2620 phone number+1 (352) 375-2950+1 (352) 375-2950Click up if you have successfully reached Ideal Image by calling +1 (352) 375-2950 phone number 0 0 users reported that they have successfully reached Ideal Image by calling +1 (352) 375-2950 phone number Click down if you have unsuccessfully reached Ideal Image by calling +1 (352) 375-2950 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Image by calling +1 (352) 375-2950 phone numberHuman Resources+1 (800) 234-3325+1 (800) 234-3325Click up if you have successfully reached Ideal Image by calling +1 (800) 234-3325 phone number 0 0 users reported that they have successfully reached Ideal Image by calling +1 (800) 234-3325 phone number Click down if you have unsuccessfully reached Ideal Image by calling +1 (800) 234-3325 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Image by calling +1 (800) 234-3325 phone numberAesthetics Consultant
-
Ideal Image emailssupport@idealimage.com100%Confidence score: 100%Support
-
Ideal Image address1 North Dale Mabry Hwy, Tampa, Florida, 33609, United States
-
Ideal Image social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 07, 2024 - View all Ideal Image contacts
Most discussed complaints
Cancel my contract with ideal image and cancel my loan agreement with ally lending.Recent comments about Ideal Image company
Cancel my contract with ideal image and cancel my loan agreement with ally lending.
LaserAway Medical Group
27 reviews
Innovative Lasers of Houston - Clear Lake
9 reviews
Liv Plastic Surgery
2 reviews
RealSelf
22 reviews
ZuriPlasticSurgery.com
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Don't buy into the ideal image corporate bull. They have lawyers on staff to tell you how wrong you are for getting ripped off. Customer service will get you nothing.
Fight back. Most states have consumer protection laws. Regardless of what the contract says, If you were lied to to get you to sign it, it is void. Ban together. It is the only way to make this multi million dollar corporation, quit hurting the American people.
Ideal Image strives to comply with all laws, professional regulations and industry best practices. If you feel your experience has demonstrated less than that, please contact Ideal Image Customer Service directly at [protected] so that we may work to improve your guest experience.