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India Today Group review: Sraud selling 60

K
Author of the review
12:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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On 30.07.2009 I have received a call from India today book club, the number was +[protected]. The person was Mr Ram Kumar Sharma. He told me about a tour package offer from India today book club. As per him this tour package is including with round air ticket, accommodation in 3 or more star hotel with breakfast and dinner for 3 days and 2 night in anywhere in India, all in just Rs. 2598. Also 12 English books free on this offer. My membership no is ITBC0981262. But after sometime of booking I have received some English books of Rs. 2598(with extra). After log in for free gift I have received same without air ticket. Now they are saying round air ticket is not available in this offer. When I have received a mail from India today book club by Mr Chetan Arya On Tue, 25/8/09,
Dear Member
Thanks for your mail to us
With reference to your mail we would like to inform you that your unique code is ***********061636
And you can claim your free gift (air ticket and holiday) by following this procedure
For your free gift you have to login to our site-(www.bookstoday.in/promos.htm) and please put your
1-Unique no
2-E-Mail id
Kindly quote your order id and membership number in future interaction.
We assure to provide you with best service always.
Thanks & Regards,
CHETAN ARYA
India Today Book Club
I had taken this offer only for round trip air ticket. If this is not available in this offer then I have to return it. This is false way of selling. I have recording of this conversation.
Now I am planning to return this offer to India today book club.
If you have any suggestion please tell me.
In all reply they mail- Dear Member, We sincerely apologize for the inconvenience caused to you.
Is it solution?
Kamlesh kumar

Update by KAMLESH KR
Oct 20, 2009 12:40 am EDT

In heading please read as fraud selling.
kamlesh kumar

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

60 comments
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P
P
patjas
IN
Jan 06, 2009 3:44 am EST

Kindly inform if u did go to court - i would like to do teh same

F
F
feedback
IN
Jan 10, 2009 3:36 am EST

Dear Mr.Kuttiali, Your complaint has been resolved on 10/01/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-[protected]

N
N
no-id
IN
Mar 09, 2009 2:01 am EDT

these mother ###ers are ###in cheats, ###. no wonder if they tag their wives as free gifts and fool people.

M
M
maheshraja
IN
Mar 27, 2009 3:53 am EDT

i have ordered for the rebok fitness kit with india today book club.they detected amount twice from my credit card and sent two orders to me.after enquiry with customer care i have sent back one order to them for that they told that they will refund the amount back for the second order.i sent it to indiatoday book club delhi on 2nd feb. but till now i didnt got back my money.

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R P Khullar
IN
Jul 18, 2009 4:10 am EDT

I was offered one week vacation to choose from destinations all over the world. I requested for Hongkong destination which has been removed from the list by the service provider to India today book clu.
now India today book club are just not listening to help.

I
I
inder jit today book club
IN
Dec 07, 2009 5:58 am EST

Inderjit Sen

India Today Book Club Complaints - Books not yet delivered
Review all India Today Book Club complaints
India Today Book Club
Posted: 2007-09-04 by Balaji Santhanam [send email]

Books not yet delivered

Complaint Rating:
I placed an order on July 9, 2007 for books and CD through India Today Book Club. Though the amount (in favor of Living Media India Ltd.) was debited from my credit card, so far I have neither received any books nor CDs. Also I haven't received any reply for my email reminders.
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sachida naaturvedi
IN
Dec 22, 2009 7:49 pm EST

Haveade complaints on several occasions but the company is keeping mom.The complete complaint data is already mailed to company on several occasions but till day they do not respond ----sachida nand chaturvedi(Sncshanu@yahoo.Co.In)

D
D
dubey g n
IN
Dec 22, 2009 7:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

this is simply ridiculous that a firm of so repute is not attending a complaint for such a pitty matter===dugeygn@yahoo.in

K
K
K.S.S.Prakkaash
IN
Dec 29, 2009 1:02 am EST

On 15.12.2009 i (Subbaiah Sankaranarayana Prakkaash) orderd a book in indiatodaybookclub.com in online. still now i have not received the ordered book, and the amount for the book was debited from my credit card on that day itself. if i not receive the ordered book within 3 days, i will file a complaint in consumer court.

R
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R K Jain
IN
Feb 23, 2010 1:50 am EST

It seems that the India today book club are cheating in all the cases. It was told to me overphone that you have been awarded a Diamond Voucher worth Rs. 75000.00 (10000+25000+40000) and now I have given the Vouche No for only Rs 5000.00 What is this going on ?

if you are not going to take proper actions I am going file the consumer case without any further delay.

R K jain

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Anupam Kapil
IN
Mar 22, 2010 5:03 am EDT

My experience with India Today Book Club has been good. I have been ordering a lot of things and have not faced any problem in delivery yet. For any kind of information one can usually dial their customer care at 011-[protected] or by sending an email at response@indiatodaybookclub.com.

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V
vinod khandelwal
IN
Apr 14, 2010 1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

dear sir
i have not received my free gigt
reg no.[protected]

I
I
india today
IN
Jun 08, 2010 11:13 pm EDT

Dear Mr.Kuttiali, Your complaint has been resolved on 09/06/2010.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-[protected]

K
K
kumar shravan
IN
Jul 13, 2010 5:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i had booked reebok shoes with promotional offer of free gift, a sun glass, watch and holiday package .I received only shoes and sun glass .I have yet to receive Reebok Watch and holiday package.

S
S
Surajit Sengupta
IN
Jul 24, 2010 1:44 am EDT

Online Complaint

Consumer number: [protected]
Booking ID:[protected] and [protected]
Products: (1) Samsung Mobile-Received (2) Whirlpool Water Filter-Not received
Please cancel order and arrange refund of the relevant amount. Total Paid: Rs. 29596

Booking ID: [protected]
Product:Mysore Bed sheet set. Gift: Cutlery set, Gold Box
Nothing received. Please cancel order and arrange refund

O
O
online support
IN
Jul 31, 2010 5:10 am EDT

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that bag it today is a part of India Today Group and the offers which you are receiving are from India Today and it is a genuine one.

Assure you of our best possible services always.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

S
S
SMITA GUPTE
IN
Sep 20, 2010 7:39 am EDT

i was assured diamond voucher for 1lk on telephone. i have not received even a single rupee voucher
smita Gupte

O
O
online support
IN
Nov 23, 2010 7:52 am EST

Dear Anuradha Madhukar

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

O
O
online support
IN
Nov 23, 2010 9:34 am EST

The complaint made by Ms. Sona Joshi has been resolved. If you have any further queries, please mail back to us on our given id:

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

K
K
Katrice Wilson
Memphis, US
Feb 12, 2014 8:08 pm EST

Unauthorized money taken of card

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