INFINITI’s earns a 4.2-star rating from 13 reviews, showing that the majority of luxury vehicle owners are very satisfied with their purchases.
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Mixed Experience at INFINITI Canada
My experience with INFINITI Canada was a mix of positives and negatives. The car quality is impressive, and the staff are generally friendly. However, the service appointments can be hard to schedule and often delayed. Pricing can also be on the higher side compared to competitors. Overall, a decent choice if you value quality over convenience.
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Pros
- Luxury vehicle design
- Advanced safety features
- Innovative technology integration
- High-performance engine options
- Premium customer service experience
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Cons
- Limited model lineup compared to rivals
- Inconsistent dealership experience
- Resale values trail competitors
- Aging vehicle platforms
INFINITI Complaints 2
Infiniti cars
Tv commercial with an out-of-tune orchestra playing in the background… IS LIKE FINGERNAILS ON A CHALKBOARD! I turn the channel as soon as it comes on. Of I am not close enough to the remote, I literally get a bad headache. Cannot believe a high-end car manufacturer would air such a horrific ad. Your marketing people suck! I own an infiniti sports awd. Your ad has me second guessing my next purchase
Read full review of INFINITI and 2 commentsInfiniti G35 Auto Repair Services
Beware! Total rip off in repair services.
I went in to fix a squeaking noise coming from my right rear tire and the sales consultant there, Brad Glincher, recommended that I also get the 60K maintenance service. Thinking that I might as well get it since I'm here anyways, I agreed. He then suggested all other optional add-on services and called it "World Class Inspection". Basically, I got quoted a total price of ~$1100 for the 60K services, plus add-on brake, transmission, and power steering services. Brad is the iconic sleezy used car salesman type that you should avoid.
After the 60K inspection, I received other recommendations that to fix my rear brake problem will cost another $300.
I looked at the break-down report and they are charging over $150 for labor cost for each add-on services while the parts are less than $20 each. Basically total labor cost is $770 while total parts is $300. WTF?
Anyways, you are better off going to your local mechanic shop or even a NIssan dealership and stay the hell away from Frontier Infiniti.
I purchased a 2006 Infiniti FX 35 from a used car dealership in August 2016 ,and did not get some warranty notice of replacement of the dash. The dash has significant heat damage from the sun.
The Vin# JNRAS08W66X205104. I would really appreciate your help in this matter to get it resolved, thank you very much.
Is INFINITI Legit?
INFINITI earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
INFINITI has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Infiniti.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Infiniti.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up INFINITI and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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