Jack James Towing Service’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with towing services.
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My car got wrecked on Friday morning
My car got wrecked on Friday morning. Thank goodness, my husband was unharmed in the accident. We gave a ring to the tow folks and asked a few queries. *** James towing told us that if we just wanted to grab our stuff and leave the car, there wouldn't be any charges. So, this afternoon, we swung by to collect our belongings. But guess what? They told us we had to sign over the title/pink slip and cough up $***. If we don't, after 30 days, it'll go to collections and mess up our credit report. When I asked the person helping me about it, she said we don't have to pay the daily $90 fee, that goes away, but we still gotta pay the basic *** fee. They keep the car, either sell it for parts or get it removed by another company.
Jack James Towing Service Complaints 2
My company vehicle was at their tow yard and they told me to bring a letter on company letterhead and the car's title for permission to enter
My company vehicle was at their tow yard and they told me to bring a letter on company letterhead and the car's title for permission to enter. But when I got there, they wouldn't let me in. I had to call the state patrol and an officer had to convince them to let me in. After that, they made me wait for 3 hours in the parking lot just to be mean because I contacted the state patrol. I explained that I had traveled for 5 hours from *** to get my personal items from the car after an accident. The manager *** treated me like I was less than human.
On the 1st of December , JackJames tow service from Fremont picked up my Montero XLS car.
On the 1st of December , JackJames tow service from Fremont picked up my Montero XLS from a public spot. A DMV notice was on the windshield. Newark PD complained, but rules say no towing from public lots. I have the release paper now. At the yard, they tried to overcharge me $306 plus $75 before a full day. I should pay $35, half of $75, not the full amount. I'm on SSI, making this tough. Items like my tablet and jewelry were missing from the car. Please contact me to resolve this. Today is the 13th of December . Sincerely, Jane Doe. P.S. The stress and unfair treatment, especially as a woman, is distressing.
Is Jack James Towing Service Legit?
Jack James Towing Service earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Jack James Towing Service. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jackjamestow.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jackjamestow.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Jack James Towing Service has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We noticed that jackjamestow.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
About Jack James Towing Service
One of the key factors that sets Jack James Towing Service apart from its competitors is its team of highly skilled and experienced professionals. The company takes pride in employing only the best towing experts who possess extensive knowledge and expertise in handling a wide range of towing needs. Whether it's a simple breakdown, a roadside assistance request, or a complex recovery operation, the team at Jack James Towing Service is well-equipped to handle any situation with utmost efficiency and professionalism.
In addition to their exceptional team, Jack James Towing Service boasts a fleet of state-of-the-art tow trucks and equipment. These vehicles are meticulously maintained and regularly inspected to ensure optimal performance and reliability. This commitment to quality ensures that customers can rely on Jack James Towing Service to deliver prompt and efficient towing services, regardless of the circumstances.
Another noteworthy aspect of Jack James Towing Service is their dedication to providing exceptional customer service. The company understands that being stranded on the side of the road or dealing with a vehicle breakdown can be a stressful experience. Therefore, they strive to alleviate this stress by offering friendly and compassionate assistance to their customers. Their team is available 24/7, ready to respond to emergency calls and provide timely solutions to any towing needs.
Furthermore, Jack James Towing Service offers competitive pricing without compromising on the quality of their services. They believe in providing transparent and fair pricing, ensuring that customers receive the best value for their money. This commitment to affordability, combined with their top-notch service, has earned them a loyal customer base and positive reviews from satisfied clients.
Overall, Jack James Towing Service is a reputable and reliable towing service provider that stands out in the industry. With their highly skilled team, modern equipment, exceptional customer service, and competitive pricing, they are the go-to choice for all towing needs. Whether it's a routine tow or an emergency situation, customers can trust Jack James Towing Service to deliver prompt, efficient, and professional assistance.
Overview of Jack James Towing Service complaint handling
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Jack James Towing Service Contacts
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Jack James Towing Service phone numbers+1 (510) 581-1950+1 (510) 581-1950Click up if you have successfully reached Jack James Towing Service by calling +1 (510) 581-1950 phone number 0 0 users reported that they have successfully reached Jack James Towing Service by calling +1 (510) 581-1950 phone number Click down if you have unsuccessfully reached Jack James Towing Service by calling +1 (510) 581-1950 phone number 0 0 users reported that they have UNsuccessfully reached Jack James Towing Service by calling +1 (510) 581-1950 phone number
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Jack James Towing Service emailsdjohnson@jackjamestow.com99%Confidence score: 99%requests@jackjamestow.com79%Confidence score: 79%info@jackjamestow.com77%Confidence score: 77%Support
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Jack James Towing Service address549 C St, Hayward, California, 94541-5027, United States
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Jack James Towing Service social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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