Insta Curve
Reviews and Complaints

My order number#51645
Date ordered and payed Jul 18, 2019
I don't know wot unfulfilled means this is wot message showing up on my account

unfulfilled
£91.23 GBP
I have not recieved no tracking number I paid for
USPS Priority Shipping (3-4 Business Days) I'm quiet worried as I have paid so much money and I have just looked at the reviews on the internet for instacurve and they are quite bad.

am really upset with the type of customer service I am receiving I have requested a call back form a a manager/supervisor yesterday and I have been speaking with Oshea Thompson who assured me I will get a call back yesterday and this morning at 3:00p.m.

I made a return to instacurve and I received the store credit yesterday ch43887 is the store credit code in the amount of 45.00 I went online to use it and couldn't understand why I couldn't use it along with the store credit that's when I called and O thompson said it couldnt be applied together, now since you all process returns as store credit I should be able to use both, that when he said he will put the request in, because it doesn't make sense to not be able to use a store credit with a discount because its two separate things.
I later went online to purchase the powernet zip waist trainer and of course wanted to use my store credit somewhere down the line I enter in the curveme 20 percent off promo and enter in my CH43887 credit and it took the entire total down to 3. and some change (see my prior email) I put my card number in and it took a total of 77.40 without applying my store credit. so you can understand why I am very frustrated and again requested a call this morning, OShea mention a manager will call me at 3:00 pm and currently it;s 4:14 pm CST and 5:14 pm est your time
no one has called and I have called you guys several times and I'm receiving the voice mail your website states your open until 6pm est.
I would like a call back to that i can discuss how i am upset with the service and would like the refund and for the amount that was spent 77.40 and preferably use the store credit!

PLEASE CALL ME [protected] ASAP. THIS MATTER IS VERY IMPRTANT TO ME AND I WILL CONTINUE TO CALL UNTIL THIS IS RESOLVED.

I have purchased a waist trainer from this website and did not receive it yet. My order was placed three weeks ago and still nothing. I'm worried that they might have scammed me. The main reason for that is that Insta Curve does not reply to my messages. They also did not give me a tracking number so I have absolutely no idea where my order is. It's taking way too long!

I am a plus size woman and it is really hard for me to find good looking clothing. When I discovered Insta Curve I was very happy that there was actually a place for me to buy something nice. I checked the site and finally made an order. I wanted to get my items as soon as possible so I paid some extra for 3 day delivery, but my order did not arrive. I called the company and asked about my order and the girl I spoke to was very rude. I tried to call and get some information many times but it was just a waste of time. I don't know where my order is and there is absolutely no help from customer support! Never again!

I will never ever again order from the website www.instacurve.com. I have placed the order, but it turned out that my ordered item was lost somewhere. The item was unavailable, therefore they seller sent me similar item, which I didn’t like. I returned it to the seller and told that I wanted the ordered one. But the seller excused and promised money back. Three weeks passed and my account was empty. I didn’t get this sum back, so please help me.