Instaforex
Reviews and Complaints

I deposited monday July 17, 2023 via USDT method 100 USDT . Unitl now mony still not reached my account. Deposit was made a week ago. I contacted the support of instaforex several times and every time I got the same answer that tey forwarded my request to Financial Department. I readed before that this broker has marginal credibility and I thing now that this is true !

ID transaction:

TYzAXp48HwwvQUKfxsUCn5ShY1fLJq6hCK

mt 4 account 3757115

email : viktor.[protected]@gmail.com

withdraw account number [protected] to bank account filling form automatically([protected]) fulfill again instaforex account number entered. my bank correct account number [protected] bank Ifsc code IDIB000K006

[ Do not go for any reason. I have to get 235 $ withdrawl money on 28th February. I have complained many times. I have not received the money last 10days every hours follow chatting and watching. where is money 235$

28.02.2022 [protected] account transaction 235$ where is going?

[protected] gave 235 $ withdraw. I have complained many times. Will my money come to my bank account [protected] or my instaforex [protected] 28.02.2022 I have been asking for the last two weeks that the money given by withdrawl on 235 $ did not reach my account. What are you thinking? If my money is late I have to compensate for it. What management are you doing

Are you causing a loss to your customer? Won't you fix it?

I have enjoyed trading with InstaForex broker, As the MT4 platform executed so fast and they provided Real-Time Forex Charts. Besides, I found many helpful tools and indicators In their customized MT4platforms versions. I prefer the one-click trading, PatternGraphix, superior forex desk with an expert advisor. Especially they have many bonus facilities. Really I am satisfied to trade with InstaForex and want to say others.

Instaforex account no: [protected] AM LE ROUX

I have made a deposit of US$10k into InstaForex bank account on +-17 November 2021. Payment never showed up in my account. (Even though a previous deposit to this same bank account did work correctly). Eventually my "contact" - from InstaForex, said to me my payment "bounced back" into my account because of a change on THEIR side, but I never got my money back.

I've logged numerous queries with Customer Support at Instaforex. Each time they said "We will get back to you", but then nothing happens. I sent them a POP (Proof of Payment); I've sent them numerous email queries; I've had numerous "Live Chats" with their Customer Support on Client Cabinet - but without success. Each time they'd say: "Your issue was referred to Finance Department and we will get back to you" - but then NOTHING HAPPENS.

After a few days I'll request a response and then I HAVE TO START TO EXPLAIN THE ISSUE FROM SCRATCH! They seem not to have a record of previous conversations and they never answer any questions in writing / by email.

I've made a number of screenshots (as proof of our discussions) but that's ALL I HAVE. They do not automatiocally send me a "Record of our Live Chat conversation" by email. Except when I insist. So, I have a few copies.

Don't know what else I can do. It seems as if I'm talking to dark space! I haven't once get an official response from the company by email or by a telephone call. I DO HAVE a few "screenshots" from Live Chat conversations. Some of them mentioned that "They're sending me a POP of my refund", but then nothing happens thereafter. I'll attach a few screenshots.

PLEASE HELP!

Yours faithfully
AM LE ROUX

PS: I've got many more "screenshots" of conversations with Instaforex - just ask if you need more proof.

I have been trading really good with Instaforex. They have crystal clear trading conditions and no hidden charges or commissions. All instruments even company stocks are traded without any hassale. They have PAMM account and affiliate program. Funding and refunding is very quick, my withdrawals were done within 2 hours through Skrill. I recommend everybody to test InstaForex!

I want to bring it to your notice that the Administrator of MT5 who manages forum.mt5.com is Misappropriating the funds that is being released by Instaforex. Recently there was a contest which is called the Best content Contest according to the rule

6.5. It is guaranteed that the entire prize pool will be distributed among the Participants. Those Participants who break the Contest Rules are excluded from the distribution of the prize pool, and their share in the prize pool is proportionally redistributed among other participants.

Unfortunately, the forum Administrator has allocated only about half of the money that instaforex gives to just about five people as can be found in this link

https://forum.mt5.com/showthread.php?252760-Winners-of-quot-Best-Content-Contest-quot-for-every-round.

There is a user that did not meet up with one of the requirement of the contest, this member did not open a thread as the main requirement for the Contest and yet he is among the winners declared, it therefore means that the Administrator is Misappropriating the funds and members that have worked very hard in the contest who met all the rules are not paid.

Instaforex should investigate this matter and bring things back to normal because your reputation at forum.mt5.com is going to be damaged by the activities of the Administrator.

Complaints of members can be found on this page
https://forum.mt5.com/showthread.php?243740-2nd-stage-of-the-Best-content-contest-From-(May-1-to-May-31-2020.)/page3

I wait for your intervention in the matter.

i opened trades in my account.the following day, i wake up to the surprise of finding the trades closed and incured a loss of $2000.i want to know why my trades are being closed without my authentication.i have been trading with instaforex for a while and this is the second time this has happened.there are swap rates that am ready to incurr but am not ready to lose my money without me knowing it.you dont just close trades just because you can.my account is [protected];i would appreciate if you can take a look and try to prevent that from happening again;plus i would like to know if i can get my profits back.

sir this is my account no 8989576 on Friday i did trade in this account and get profit when i submit he withdrawal request when today i see here my all profit..please let me know why you redact my profit? :(
according to instaforex rule clause 5.12 when you trade on news you should trade minimum 5 min but my trade still on market almost 15 about mint so thats why that all my real profit so i want back my profit its my humble request.

Last month I had an issue about my verification. They dined my first level verification because I did not send my picture with holding hand. But when I submitted that they verified my account after half an hour. Except this, I have no major issue with InstaForex. Orders are always very fast to fill, no slippage and no spread widening even in news time. The best thing is that they do not make any delay in withdrawing money. Five days ago I made a withdrawal request of $130 through Neteller and they send it to my account within 4 hours that is faster than many other broker. So far I think I made the right choice.

I had heard a lot that they scam but never believed. But now I stand after having losed my own 350$ that I deposited(not the bonus money) in to their so called "Portal Forum" account(my biggest mistake). I was trading with my own money. After a whole month I requested a withdrawal of 150$, considering it to be my own money. But instead of giving me my money back, they blocked my account. There is by no means any clause in even their own 'terms and conditions' according to whcih they have the right to rob us of our own money, even in case we voilate their so called 'terms'(which I did not voilate at all).
5 months of intense work, but in the end filling the pockets of instaforex. Deposit proofs are also attached, so insta can not deny that it was my own money, not their bonus.
My account number: 1428257
Give me my money back Insta!

80% INSTAFOREX TRADING REBATES - DAILY PAYMENT
80% daily rebate for you?

DAILY PAYMENT DIRECT TO YOUR TRADING ACCOUNT

https://secure.instaforex.com/en/open-account.aspx?x=instarebt

Welcome to all.

80% DAILY rebate for you? Yes! It is true. Every INSTAFOREX trader that registered his/her trading account under the link- https://secure.instaforex.com/en/open-account.aspx?x=instarebt will be received 80% rebate commission or 1.2 pips rebate commission for every position his/her had entered. Payment is DAILY and direct to your trading account. No regret...and you'll be satisfied with my service.

Trading commission will be paid to my affiliate account base on your trading. It is important to record or save all your trading history.

Example :

Your position : BUY 1.0 lot GBPUSD . Then after certain time, you CLOSED that open position.

In this scenario, I will be paid USD 1.50 or 1.5 pips by the broker in my affiliate account. This is the total commision.

TOTAL COMMISSION = USD 1.50 (1.5 pips)

0.3 pips or 20% = USD 0.30 ( This is what I get...)

1.2 pips or 80% = USD 1.20 (This is yours...and it will be credited in your trading account by me automatically DAILY)
• You must closed your trading position (lost or profit) minimal 3 pips and above. Can't below than that...
• If you closed your trading position by 1 or 2 pips, we will not get anything from the broker. Please be informed.
How our rebate system work?

Ans:-The system of commission Rebate is an automatic system which refunds part of the commission (spread), paid for executing operations on Forex market. Within the framework of this system I get Rebate on behalf of you and set the volume of rebate to grant (in points) for all my affiliates.The system of commission Rebate is targeted at improving traders motivation for opening real accounts, because after the registration using the link, you will be able to receive a part of my commission. Rebates will be transferred from my affiliate account to your account every day. If you have any questions concerning Rebate-system do not hesitate to contact me by e-mail: [protected]@gmail.com
How and when the rebate will be paid to you?
Ans:-All the rebate commission will be automatically calculated and paid DAILY to your trading account
HOW TO REGISTER THE TRADING ACCOUNT ?
Ans:- use this COMPANY WEBSITE:- https://secure.instaforex.com/en/open-account.aspx?x=instarebt