International Service Check’s earns a 2.8-star rating from 11 reviews, showing that the majority of clients are somewhat satisfied with mystery shopping services.
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I worked as a mystery shopper
They are horrible to deal with, Claudia is very snippy in emails, I had a genuine query, they assigned me a
Mystery shop ringing garages and told
Me to make up a persona but the garages would not help without a registration number for the car so I immediately emailed them and got a response from Claudia of I will get back to you, then a really unprofessional email saying I replied today and 2 days ago if you don’t complete I will cancel your shops and you will not get paid, I spent 30 minutes trying to complete these shops on Friday and no one got back to me expect to intimidate me 2 days later. Awful service and claudia is not a nice lady in her responses!
Desired outcome: They should be made reply to people nicely and advise on the mystery shops they do, not chastise people who are waiting for them to reply! Shame on you ISC
Ics-cx
So I read the reviews of this company too late. I was asked to do 6 different service checks away from my home just in the past 5 days. The checks were on a rushed deadline so I agreed to do the checks as long as I was given pay to cover expenses. Agreed upon $390 for hotel stay for 3 nights, $100 for gas to get me to the locations that are 2,3,an 4 hours away, and $75 for food while gone. Now here is where the story really sucks...I am stuck away from home trying to get to the final service check with the already previous 4 checks submitted and 1 still waiting to upload and I am stuck, I am out of money and have been bugging them to pay me for the checks that I have done just so I can get home. This has ruined my Thanksgiving holiday and I am facing having to stay in a shelter because of this crap. I should have never agreed to do this. I am gonna be late on rent and I am completely broken by the lack of respect that I have been given.
Desired outcome: Payment for my work so I can get home!
Payment not released
International service Check company is a big fraud company. They just offer yiu a small amount and direct you to purchase from your own pocket. They even don't pay you for the completed and validated tasks after months. First they you fir your initial tasks but then they will never pay you and even dint even bother to respond you or update you about your payment status. I have been unpaid for validated18 services and audits even after 1 and half month. I have complained them several times but got no response.
Regards
Ashfaq Ahmed
Is International Service Check Legit?
International Service Check earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for International Service Check. The company provides a physical address, 3 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Internationalservicecheck.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for International Service Check have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
Internationalservicecheck.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from International Service Check.
However ComplaintsBoard has detected that:
- International Service Check protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to International Service Check has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Replied
Unpaid Service Check JULY 6,2021
I completed a service check on July 6, 2021. I had to pay out of pocket for the items which was a requirement of the shop $55 USD. My report was validated and received a very good rating. I have contacted the company 3 times and my emails and requests have been ignored. My payment is now over a month late. No one is responding. I will now have to file a charge back on my credit card against this purchase.
Desired outcome: Reimbursement of my required purchases
The complaint has been investigated and resolved to the customer's satisfaction.
We sincerely apologize for this delay, we will organize payment asap.
Sincerely,
ISC-CX
Replied
Received (what I believe to be) a Fraudulent Email
This is not a complaint so much in that I needed an avenue to let International Service Check that I received this email which I believe to be a fraud.
==-=-=-=-=-=-=-=-
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Using Gmail with screen readers
Conversations
Luxury Shops Galore.. These have higher Payouts! and no purchases necessary!
Inbox
x
rouxanna
Wed, Sep 11, 4:26 PM (2 days ago)
to rouxanna
Dear Evaluators!
It's the time of the year where our Luxury shops pop out in droves! These Luxury shops have higher pay outs! It's a great way to get earning for browsing some of the popular and luxury brand names!
Please take a look at the list below, and let me know if you are interested in applying for any. These shops may have particular timeframes or evaluator profiles, please make you review them.
To apply, simply respond to the email and tell me what locations you would like to shop, and when you would like to go. Premium handbag shops are assigned as a circuit anywhere from 2-5 shops depending on the location.
Rotation rules will apply, if you are not certain if you qualify, let me know and I can find out for you!
If you are travelling more than 30 miles in one direction, travel reimbursement may be available. Please let me know how much and how many miles you are travelling.
Looking forward to hearing from you
Fee
Description
Address
City
State
Zip Code
Options
Visiting hours
$25.00
Luxury Watch Shop
Beverly Center, 8500 Beverly Boulevard
Los Angeles
CA
90048
28 - 52 years old
$25.00
Luxury Watch Shop
Beverly Center, 8500 Beverly Boulevard
Los Angeles
CA
90048
28 - 52 years old
$30.00
Luxury Handbag Consultation
347 Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 10am to 12pm
$30.00
Luxury Handbag Consultation
347 Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 6pm to 9pm
$30.00
Luxury Handbag Consultation
347 Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
347 Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 2 to 6pm
$30.00
Luxury Handbag Consultation
295 North Rodeo Drive BEVERLY HILLS
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
295 North Rodeo Drive BEVERLY HILLS
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 10am to 12pm
$30.00
Luxury Handbag Consultation
295 North Rodeo Drive BEVERLY HILLS
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 2 to 6pm
$30.00
Luxury Handbag Consultation
295 North Rodeo Drive BEVERLY HILLS
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 6pm to 9pm
$30.00
Luxury Handbag Consultation
309 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
309 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 2 to 6pm
$30.00
Luxury Handbag Consultation
309 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 10am to 12pm
$30.00
Luxury Handbag Consultation
309 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 6pm to 9pm
$30.00
Luxury Handbag Consultation
400 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 6pm to 9pm
$30.00
Luxury Handbag Consultation
400 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekend 10am to 12pm
$30.00
Luxury Handbag Consultation
400 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
400 North Rodeo Drive, Beverly Hills
BEVERLY HILLS
CA
90210
Female, 25-65 years old
Weekdays 2 to 6pm
$30.00
Luxury Handbag Consultation
434 North Rodeo Drive
Los Angeles
CA
90210
Female, 25-65 years old
Weekdays 2 to 6pm
$30.00
Luxury Handbag Consultation
434 North Rodeo Drive
Los Angeles
CA
90210
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
434 North Rodeo Drive
Los Angeles
CA
90210
Female, 25-65 years old
Weekend 6pm to 9pm
$30.00
Luxury Handbag Consultation
434 North Rodeo Drive
Los Angeles
CA
90210
Female, 25-65 years old
Weekend 10am to 12pm
$25.00
Luxury Watch Shop
6600 Topanga Canyon Boulevard
Canoga Park
CA
91303
28 - 52 years old
$25.00
Luxury Watch Shop
6600 Topanga Canyon Boulevard
Canoga Park
CA
91303
28 - 52 years old
$30.00
Luxury Handbag Consultation
Fashion Valley, 7007 Friars Rd
San Diego
CA
92108
Female, 25-65 years old
Weekdays 2 to 6pm
$30.00
Luxury Handbag Consultation
7007 Friars Rd
San Diego
CA
92108
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
7027 Friars Rd 92108
San Diego
CA
92108
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
7007 Friars Rd Suite 377
San Diego
CA
92108
Female, 25-65 years old
Weekdays 2 to 6pm
$25.00
Luxury Watch Shop
Fashion Valley Mall, 7007 Friars Road, Space #1020
San Diego
CA
92108
28 - 52 years old
$25.00
Luxury Watch Shop
Fashion Valley Mall, 7007 Friars Road, Space #1020
San Diego
CA
92108
28 - 52 years old
$30.00
Luxury Handbag Consultation
3333 Bristol St #1500, Costa Mesa, Etats-Unis
Costa Mesa
CA
92626
Female, 25-65 years old
Weekend 10am to 12pm
$30.00
Luxury Handbag Consultation
3333 Bristol St #1500, Costa Mesa, Etats-Unis
Costa Mesa
CA
92626
Female, 25-65 years old
Weekdays 2 to 6pm
$30.00
Luxury Handbag Consultation
3333 Bristol St #1500, Costa Mesa, Etats-Unis
Costa Mesa
CA
92626
Female, 25-65 years old
Weekend 6pm to 9pm
$30.00
Luxury Handbag Consultation
3333 Bristol St #1500, Costa Mesa, Etats-Unis
Costa Mesa
CA
92626
Female, 25-65 years old
Weekdays 12-2pm
$30.00
Luxury Handbag Consultation
3333 Bristol St #1500, Costa Mesa, Etats-Unis
Costa Mesa
...
[Message clipped] View entire message
The complaint has been investigated and resolved to the customer's satisfaction.
May I ask why you consider this email a fraud? Rouxanna is one of our field coordinators and she sent out this email to offer the available mystery shops to all registered with us.
Please feel free to reach out to me directly if you have further questions, but this email is completely legitimate.
Thanks!
Donna Yarbrough
Country Operations Manager
INTERNATIONAL SERVICE CHECK
d.yarbrough@internationalservicecheck.com
Replied
payment
On June 22nd I got any email from ISC saying I would get a $50 bonus to refer someone to do a shop. I got them to sign up and when they did they entered the wrong PayPal info. They emailed the scheduler not to soon after to ask to update this information but no response and they sent the payment threw anyhow on July 17th they sent the payment to him and of course it didn't go threw. They never even bothered to send me my bonus and my PayPal info was fine. I emailed asking why and I was told the scheduler suddenly left the company and the person who contacted me back was the Operations Manager and was just going threw her emails. I was then told accounting was out two weeks and I'd have to wait. I also mentioned the incorrect PayPal info for the person I referred and was told his account info had been updated. They told him it be a month before PayPal returned payment and then they could reissue it. It's been a month and now he is being told it could take another 3 weeks. I'm really starting to question the company and just how legit they are. So I finally received payment today but they didn't send payment to the person who actually completed the job. Either communication in this company is terrible or this company isn't all it says it is.
The complaint has been investigated and resolved to the customer's satisfaction.
I would like to clear up this matter. I am not sure where the misunderstanding came from, but neither you nor your friend were told it would be another three weeks as far as I know, I said that it would be in the next regular shopper payment and that I did not have a time frame for that yet. It is unfortunate that we were provided with the incorrect payment information for your friend, but there are processes that have to be followed when that happens. We ALWAYS pay when a check is completed properly and I can assure you again, that he will be paid. It looks like the shopper payments will go out this week, so if he doesn't receive it by Monday, August 27th, he can reach out to me, but I am sure he will have it by then.
Sincerely,
Donna Yarbrough
Country Operations Manager
INTERNATIONAL SERVICE CHECK
d.yarbrough@internationalservicecheck.com
Replied
very poor service
Working with these guys is pure luck and yes that is exactly what has been happening here:
First of all you have track your payment because when the job is done at time they will not add the payment in the list. This is troubling!
Their supervisors for Middle east Job HARDLY reply you emails, so if you have a doubt you completely on your own
Their supervisors will assign you jobs without asking you and will also remove the jobs even if you have spend from your pocket and again will never reply your emails.
So work with them with complete luck
The complaint has been investigated and resolved to the customer's satisfaction.
Noted your feedback and we are extremely sorry that you feel this way. Kindly do note that it is not our process to assign checks without informing you. If you are not willing to perform a check or you have any complaints please do reach us at isc-mea@internationalserviceheck.com .
Payments not received.
In the end of July current year, I have performed my first two service checks in Dubai. One in the cafe and the other in a restaurant, where I paid for 3 course dinner with the dessert and alcohol. I submitted my long and detailed reports on time, which were complemented and reviewed by ISC team as "Very Good".
Immediately after, I kept receiving new assignments, even through the phone call. I decided however, that I would not proceed with any new checks until I received the reimbursement of my first two I conducted. (I used a word "reimbursement" because it is not a payment - they will pay you only up to a certain amount stated previously in the assignment and this will not include the cost of transportation for instance). I wanted to see how this system worked. The same I have repeated to my Field Coordination Supervisor.
On September 1st, I wrote a letter enquiring about the coverage of my costs, to which I received a response to wait until the end of September, since supposedly checks payments are processed within 4 to 8 weeks.
As of to today I have not received any payment.
Sorry, this company practices seem unethical and unprofessional.
Client Mystere
A EVITER D URGENCE ! Société d incompétents basée en Suisse, refusant de payer les clients mystère après la récéption des compte rendus de mission. Cette société fait du travail dissimulé et ne paye pas les salariés qu'elle envoie en mission. Un dépot de plainte sera déposé ce vendredi 22 janvier 2016 en Belgique, et tous les services d'inspection du travail et de répression vont être saisis afin d' obtenir les inspections necessaires, une condamnation juridique et financiere, et la fin de ces méthodes illégales. Il y a une dizaine de sociétés concurrentes qui respectent ses contrats, donc que les consultants et clients mystère aillent postuler ailleurs, et que les grands groupes confient leurs missions à d'autres sociétés, s'ils veulent des rapports conformes et non trafiqués, obtenus dans la légalité !
bonjour,
Je suis en procès avec cette société, car elle n'est pas enregistré prés d'urssaf. Si vous avez des doutes, vous pouvez téléphoner au URSSAF de votre région pour savoir si cette entreprise est enregistré prés d 'autorité française. Avec mon avocate, cette entreprise n'a pas son adresse et sa représentant en France. Donc, comment établir une fiche de paie sans ces éléments? Pour celui qui dit que l'entreprise règle le paiement correctement, vouiez publier votre fiche de salaire SVP.
Pour celui qui est déjà victime, merci bien de me porter votre témoignage avec votre pièce identité et des pièces de prouves, pour que je le donne à mon avocat, sinon vous pouvez me téléphoner au 06.29.91.19.56. Mon avocat est Me Catherine perot, mon car sera jugé à conseil de prud’homme à Nantes en 2017.
We are really sorry to hear that you are not happy with our collaboration. If you have any enquiry pending, please feel free to contact us. Give us the Check number this is about and explain the situation: servicechecker@internationalservicecheck.com. We will do our best to solve your issue. INTERNATIONAL SERVICE CHECK
I did a mission for them last saturday in Belgium, for one hour, and completed an entire report, and not getting payed.
Scam!
Stay away from this company! They give unclear descriptions and let you pay out of pocket and then give you feedback as insufficient so they don't have to pay you but you had to conduct the test. When you contact them they are extremely rude and condescending and I have never worked with a company that is this unprofessional. After telling me my report was insufficient because I 'ordered the wrong thing' I contacted them and told them that they have to be more clear because I think it's their fault and instead they blamed the company and me for not reading. Stay away and don't waste your money or time on this company.
Replied
Fraud company
Company is a big fraudulent. It asks you to register and then if clear the certificate for the brands will send the candidate as service checker to those outlets and after completion of the check, will pay the candidate. But what exactly they are doing is they want the candidate to purchase something from the outlet and do such checks. And when confirmed with them they said no earning in the work.
Read full review of International Service Check and 44 commentsInternational Service Check Reviews 0
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Overview of International Service Check complaint handling
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International Service Check Contacts
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International Service Check phone numbers+41 612 254 215+41 612 254 215Click up if you have successfully reached International Service Check by calling +41 612 254 215 phone number 1 1 users reported that they have successfully reached International Service Check by calling +41 612 254 215 phone number Click down if you have unsuccessfully reached International Service Check by calling +41 612 254 215 phone number 0 0 users reported that they have UNsuccessfully reached International Service Check by calling +41 612 254 215 phone number100%Confidence scoreSwitzerland+49 895 455 8228+49 895 455 8228Click up if you have successfully reached International Service Check by calling +49 895 455 8228 phone number 1 1 users reported that they have successfully reached International Service Check by calling +49 895 455 8228 phone number Click down if you have unsuccessfully reached International Service Check by calling +49 895 455 8228 phone number 0 0 users reported that they have UNsuccessfully reached International Service Check by calling +49 895 455 8228 phone number100%Confidence scoreGermany+7 499 649 5443+7 499 649 5443Click up if you have successfully reached International Service Check by calling +7 499 649 5443 phone number 1 1 users reported that they have successfully reached International Service Check by calling +7 499 649 5443 phone number Click down if you have unsuccessfully reached International Service Check by calling +7 499 649 5443 phone number 0 0 users reported that they have UNsuccessfully reached International Service Check by calling +7 499 649 5443 phone number100%Confidence scoreRussia
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International Service Check emailsd.yarbrough@internationalservicecheck.com100%Confidence score: 100%Supportservicecheck@internationalservicecheck.com89%Confidence score: 89%supportisc-recruitment4@internationalservicecheck.com83%Confidence score: 83%
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International Service Check addressAeschenvorstadt 71, Basel, 4051, Switzerland
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International Service Check social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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