Interstate National Dealer Services (INDS)’s earns a 1.8-star rating from 21 reviews, showing that the majority of warranty holders are dissatisfied with coverage plans.
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Non Stop Calls
These people have been calling me for almost 2 years every single day I've repeatedly asked them to stop and when I get a person on the phone I'm hung up on and the number they keep calling from is fake because you can't call it back I want to sue them for harassment my health can't take this daily stress anymore. I was recently diagnosed with Multiple Sclerosis and I have many other health problems this harassment has to stop I really want to sue them National Dealership Service's better stop calling me or I'm going to go to the BBB about it plus sue them.
Calls just about every day about a car warranty
I am getting calls from this company almost everyday or every other day . They are calling to sell me a Car Warranty. I am on the do not call list. I have ask a person twice now to be put on the do not call list. Most the time if you don't answer their questions the will hang up on you.
Is there a way to stop these calls I have tried blocking the call, they just call back on a different number. Is there a way to stop these calls? They don't stop calling when I ask the and I am on the DO NOT CALL LIST!
They have called using the following numbers
[protected] May [protected]@11:39 AM
[protected] May [protected]@ 3:21PM
[protected] May [protected]@2:04May [protected]@ 5:15 PM
[protected] May [protected]@4:41 PM
[protected] May [protected]@ 5:58PM
Harassing phone calls
I have asked them on numerous occasions to stop calling even threatening to involve litigation. They won't stop calling. I will be contacting my attorneys to have them settle this. They use some kind of software to disguise the number they're actually calling from so there is no way of calling them back after they rudely hang up for telling them not to call. I thought there was a class action lawsuit against them for this very type of conduct and behavior. On average I'm receiving anywhere between 3 and 7 calls every day of the week.
I’m going through the same exact problem if you know of a class action lawsuit against them please tell me how to join it this is seriously starting to stress me out and my health can’t take this harassment every single day all day calls calls calls and when I do get a person on the phone I’m hung up on as well and can’t call them back because they use fake numbers or something.
Is Interstate National Dealer Services (INDS) Legit?
Interstate National Dealer Services (INDS) earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Interstate National Dealer Services (INDS). The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Interstate National Dealer Services (INDS) has claimed the domain name for interstatenational.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
However ComplaintsBoard has detected that:
- While Interstate National Dealer Services (INDS) has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 19% of 21 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- There was some difficulty in evaluating or examining the information or data present on the interstatenational.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We detected that interstatenational.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Interstate National Dealer Services (INDS) protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Interstate National Dealer Services (INDS) has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Repeated telephone calls
This company will not stop calling me even though I have asked to be placed on their Do Not Call list multiple times over the course of several months. When I finally spoke with someone, Marcus, to personally ask to be removed, he hung up on me. When calling their corporate office, i was routed to the receptionist. When I told her I wanted to be placed on the DNC list, she told me I had not reached National Dealer Services and hung up on me. Funny, I never told her I was asking to be placed on National Dealer Services DNC list. All I want is to stop receiving calls.
They won't stop calling
They are trying to sell me an extended warranty on a car i sold over a year ago. They called me 4 times today, they usually call 4-6 times a week, they always call from a 727 area code just like my area code. When I answer there's 2 options, 1. to talk to a customer service rep or 2. To be removed from the calling list. I've asked to be removed at least a dozen times, i've also talked to 3 different reps to be removed.
Vehicle extended warranty
I have been receiving phone calls from this "company" for months now. I keep asking them to stop calling as I don't have a vehicle that can be warrantied due to its age. I have threatened to call the police if they do not take me off of their calling list but they refuse, and call on a different number every time so it is untraceable and I cannot block them. I do not know what the proper procedure is for this kind of harassment but I will not keep dealing with this.
my rv. 2012 windjammer
My RV had been turned in to an RV repair shop prior to 2018. I had several issues with it, one issue being the A/C unit compressor had siezed up. This was a warranty item. I've just been told that it's not covered due to the repair shop didn't call it in before the warranty ended in February 2018. I will never do business with this Company again. I wasted over $2500 for a useless extended warranty. I followed the rules, and am the one paying for it. Useless extended warranty.
unauthorized calling dnc list
I have received numerous calls from National Dealer Services even though I am on the DNC list. I have tried blocking their number but they call from another number and again another number. This call came out of Orlando. I spoke with a Kathleen. When I question her and asked for a number to return her call she then hung up when she realized that she was giving me to much information.
I don't know how to stop them but I m fed up.
unwanted calls
I have received numerous calls from numerous numbers regarding a vehicle warranty. I have even told them that I don't have a vehicle and they still keep calling. The latest phone number that they are calling me from is [protected]. This number they called me from this morning at 11:14am. I was called twice from this same number yesterday. It makes you not want to answer any call that you don't know the number.
vehicle extended warranty
INDS is refusing to honor their warranty. They are claiming that an AC hose assembly is a "Normal Maintenance services and parts" as listed in section B of their exclusions. The exclusion's portion is meant to protect them from frivolous claims regarding cooling hoses. The exclusions B clearly state "NORMAL MAINTANCE SERVICES AND PARTS INCLUDING...HOSES..." AC hoses are not a normal maintenance part and have no maintenance schedule. The AC system is sealed and requires no preventative maintenance. It's their contract and they refuse to honor what they have written.
extended automotive warranty service contract
In Feb of this year I purchased a used 2008 BMW 550i. The dealership offered an extended warranty through Interstate National Dealer Services (INDS, Inc.), I opted for the Copper Coverage Plan at $3000 up front price tag since it had fairly good coverage of most parts that fail on BMW's. It was a 3 yr/42, 000 mile warranty. Well after feeling all happy and secure that I had this fairly comprehensive coverage for my bimmer, I began to notice this month (5/17) that my coolant level was getting low in the overflow tank. After topping off and seeing the same thing occur again two week later, I took it in to a local European repair shop on 5/18/17. It was discovered that a small coolant leak was happening at the top of the engine block. Diagnosis: the engine block cap (BMW's name for a valley pan) seal was leaking coolant. Price to fix: $1100.00. My service contract with INDS, Inc. specifically read: Seal&Gasket Coverage; Provides for repair or replacement of leaking seals&gaskets, if needed, on any covered part. Since my Copper Coverage plan covered the cylinder block of the engine, I was quite relieved that I had come out of pocket for the $3000 plan. Well this is where the story starts to get shady. The repair shop also looked over my service contract and agreed this repair was covered and made the telephone call to INDS, Inc. claims. DENIED! The repair shop was told since the part and seal (valley pan) was not listed as a part of the engine block in the contract, it wasn't covered. The repair tech tried to explain to the claims department that this was a seal/gasket component of the engine block, they still denied the claim. Since then I have spoken to three different representatives of INDS, Inc. All three times all they say is that the valley pan (top engine block cap/seal) is not stated in contract so it’s not covered, even though if you look at any BMW parts list or talk to BMW directly, they confirm this is a seal/gasket component of the engine block. The fight to continue... Beware of this company! They do not honor what clearly stated in the service contract they have authored. If they say repair or replace gaskets/seals to a part, they should honor it. Such as in my case, the leaking seal between the engine block and engine cap (valley pan) is a covered part in the rules they have written in their own contract.
fraud company - they will not pay for engine repair
Loud noise coming from front of vehicle when coming home from work, sounds like muffler left parked for 2 days. Ready to take car couple days later to shop, car turns over, very loud but will not start, it would not hold start. Towed to shop, warranty company gave ok to tear it down and get correct estimate to repair. Once told estimate and cost, $2600+, they offered only $1425.00 fix, stating NANDA state etc... They refused to give rental and honor policy. They complaint and asked me why did you take the vechile there, did I realize that they sublet the engine out to repair. State they need to investigate more, to state whether to honor high-end policy that was sold to me via Internet & phone. When I bought policy via internet they convinced me to buy the high end one because if anything happened to car, engine was very expensive to repair --- 2002 Kia Sportage, due to 8 valve instead of 4. Bought policy 7/16/2012., 4 years or 75000 miles. I'm second owner of vehicle. 1 week later (they refused to give me a rental over the weekend). Long and short, they refuse claim. Stated it is a mechanical failure caused by a loose bolt to the water pump that caused it to fail. HELLO... I HAVE NEVER DONE ENGINE OR MAJOR no WORK TO THAT CAR. Car bought from older people who has timing belt change. Did all required maintainance, nothing major. They claims who ever did belt before etc..., did not tighten bolt right. ? Belt was changed at 65000 miles, Loud noise coming from )
will not honor warranty
We bought a home from Salem Mobile and Modular homes (125 N. Missouri Ave, Salem, IL 62881 phone [protected]) July 2008 and signed a warranty contract through Interstate National Dealer Service (333 Earle Ovington Boulevard, Uniondale, NY 11553, [protected] email: [protected]@inds.com)which covered our home for 7 years bumper to bumper. Everytime we file a claim they fight us on it. First we had to fight to get our shower fixed when my foot went through the bottom of it. It finally got fixed although they scratched up our walls installing it and used the wrong color of paint to cover the scratches. Then we had to fight to replace a microwave, after several calls they finally paid to have a new microwave installed. Now on December 14, 2012, at 9pm I was taking a shower and it was only cold water. I tried to call Interstate about the warranty after my shower, but no one answered. I called our plumber and he came out Saturday, December 15, 2012 at 6pm after he arrived and diagnosed the problem (water heater thermostat) we tried to call Interstate to receive prior authorization, but they didn't answer. Now they are denying my claim because I could not receive prior authorization. We had to have hot water for showers, washing clothes, etc. and I could not get ahold of anyone at Interstate. I am very unhappy with this warranty company and am also unhappy with Salem Mobile and Modular Homes because to me bumper to bumper warranty should also entail getting your claims accepted without a fight everytime. This is not what I paid for and am not satisfied as a customer.
not honoring warranty
Purchased a warranty with coverage 5 yrs 100, 000 mile w/ coverage of 100% parts and 100% labor w/ $100.00 deductable. My a/c locked up and burnt up the serpentine belt. I had my car taken to dealership, they claim the repair bill from dealership was unreasonable and request I take my car to where they wanted me too. Then the made the same claim with their repair shop that the cost for the repairs were unreasonable and only authorized the claim to be paid at 50%...
Complaint Update: Got Warranty Inc. has offered a full refund of what I have paid to date for this warranty if I drop my complaint. I advised Got Warranty Inc. I was agreeable to those terms.
PLEASE READ BEFORE YOU BUY FROM ENDURANCE. I purchased a coverage program on April 20, 2017. It had a 30 day/1000 mi waiting period. After driving over 5000 miles (and well over the 30 days) my check engine light came on. I took it to a local repair shop and received a P2004 code. Intake manifold stuck open. I turned in a claim that was denied. They stated that it happened due to a carbon build up. They also told me that my repair facility told them the mode of failure. They never told them the mode of failure, in fact Endurance didn't want to hear what the mechanic had to say. Endurance told me it was denied, period! After several phone calls they told me that they would send an inspector out and he would be out in 24-48 hours and I would have to tear down the engine for him to inspect at a cost of $600 which I did. There was no carbon build up what so ever. Based on there first denial (carbon build up) this should have cleared up the denial issue. It didn't. The inspector never showed up. I called and asked where the inspector was and they didn't know anything about it. It is now 7 days later and I still have no car, someone showed up as an inspector today, mind you it's been 7 days. They (Endurance) have informed me that it may take several more days to come to a decision but there are several other reasons they WILL deny the claim. This has been one of the worst experiences I've ever has with customer service. #1 The intake manifold should be covered, it is stated in the policy that it is. #2 They denied the claim for a FALSE reason. #3 They have tied up a stall in a service garage for over a week. #4 There customer service manager is one rude person. #5 I was lied to about the coverage. You buy this type of coverage to offset any unexpected expenses with a used car. What would have happened if I were a Soccer mom with 4 kids and NO other transportation? What would have happened if I were in another state on vacation. Look at the reviews, 10% of the reviews are BAD ones. All the rest tell you how polite the person was that they asked a question of. I still don't have a car to drive. I would much rather have paid out of pocket to have it repaired then go thru this garbage and have it denied for a made up reason. NOW THE REST OF THE STORY It is now JUNE 26, 2017 Within hours of making this post I received a phone call from John Marinelli, he is the customer service manager from Endurance (very apologetic). He stated, “Interstate National Dealer Services is the administrator of my policy and they handle all claims for my vehicle” not Endurance. This was the first I had ever heard the name “Interstate”. Endurance sold me a substandard policy and they (Endurance) are just the broker for the sale of this policy. They stated they have nothing to do with the policy they sold me except collecting money. My claim was denied twice for completely false and made up reasons and I had to pay for a tear down of my engine to prove their denial was bogus, which it was. Beware and know they sell you a policy that may not cover failures from normal use. Interstate National Dealer Services is a company with the terrible customer service. I might add, Everything I received was from Endurance, not Interstate.
Dear Larry Lane,
The contract isn't fake, and the state and federal laws that protect us for an unconditional thirty days to review paper work aren't fake either. The above customer, although claim was originally denied, used his warranty successfully, and was a pleasure to deal with.
I'm glad I found this. My partner just bought this fake warranty. Now he is taking the money off his credit card so they won't steal it.
interstate national dealer services are not honoring the protection plan
The vehicle has a extented warranty with this company. the vehicle was takened to the dealer. The dealer stated that the problem with the vehicle is a covered item. The agent with Interstate National Dealer stated that they needed a copy of the registration on the vehicle and a copy of the contract. Which was both faxed to them on 2/26/2010. The person at the dealership that is handling this call me 3/2/2010 and informed me that Interstate National Dealers Services had denied my claim for no apparent reason. It is not fair to take people's money and then not do what is right by that person. I need my transportation just like they need theirs.
Purchased extended warranty from Repair Defense Network for 2008 Mercedes Turbo Diesel. Paid premium for turbo which is confirmed on rider. The policy is fully paid and has not expired. We have had the car serviced consistently at Mercedes dealership since we purchased car when new. On March 30, 2015 "check engine light" flashed and I brought car to dealership. They found that the turbo failed and the intake manifolds not working. I then called Interstate National Dealer Services (claims administrator for Repair Defense Network) on March 30, 2015 and gave the service department the information on the dealership. I have maintained contact with the dealership to follow up on progress. INDS sent an adjuster to the dealership and according to the service technician the adjuster agreed that the turbo charger had failed. I did not hear anything further from INDS and on April 8, 2015 I called the service number. At that time I spoke with Delano, who reported that they would not cover the manifolds for "environmental" reasons and cited section "I" on the rider. In reading section "I" there is no mention of "environmental" failures nor could Delano explain what environmental failure was, nor could he illustrate where "enviromental" factors were delineated in the rider. I then spoke with a Ms. Edna White, manager of customer service. She said that the entire claim was denied because of "enviromental" factors and the the adjusters did not know what caused the failure- therefor the claim was denied. When I requested an explanation in writing she responded that she would send it to my email. As of today, April 9, 2015 after calling and emailing I have not received a response. I also called the dealership (Mercedes Benz of Morristown, NJ) and asked the head of customer service Steven, if he had heard of "enviromental" issues and he was as ignorant as I. The car has been at the dealership for almost two weeks without any written correspondence from INDS as to the claim. We have paid $3755.00 for contract #[protected] that was sold to us by Todd Simpson. The coverage is INTERSTATE XTRA DIRECT SUPREME. We paid a premium per Craig at Repair Defence Network specifically for the turbo diesel. At that time the car had 102, 958 miles- the term miles were 100, 000 additional miles (current miles approximately 130, 000 miles), expiration miles 203, 958. The expiration date on the policy is March 19, 2017 (48 months). The plan code is : DKSUPREM and we paid a surcharge for : TURBO DIESEL. In calling Repair Defense Network and speaking to Craig, I was told that Interstate National Dealer handles all claims and Repair Defense Network has no power over claims. I find that the two companies have a severe conflict of interest- Repair Defense Network sells the policy and allows it's surrogate Interstate National Dealer Service has to pay the claims. I find it insulting that INDS will NOT put in writing why the claim is rejected.
told me parts were covered, then denied claim
I purchased an extended warranty for my car from AAA of New York which is underwritten by INDS. I was told by a representative that the front axle boots were covered by by policy, she put me on hold and confirmed this with someone else in her office. I took the car to my dealer for the work to be done and when the dealer called for the claims number he was told that the boots were not covered. I called the company and complained and Mr. Paul Calisi(president) admitted that the rep. and other person made a mistake in telling me it was a covered part. My dealer said if I drive the car in the condition it was in I could posible damage the tranfer case.
I ended up paying out of pocket $352.99.
AAA of NY was no help to me, the rep. told me to take the offer of half the job as a settlement. This clown didn't even read the contract when he called me.
INDS and all their extended warranty contracts are fake and full of gray areas benefiting the company.
This AAA member was paid in full for this non v=covered repair. He failed to mention that Paul Calisi from AAA AutoGuard paid the entire amount.
Paul Calisi
President
AAA AutoGuard
will not honor warranty
Dear Mr. James,
You are absolutely free to take your vehicle wherever you like. Our
stance is the same, you will face the same tear down estimate no matter
where you go.
Thank you,
Rob Stein
Service Manager
John L. Sullivan Chevrolet
Saturn Authorized Service Provider
350 Automall Dr.
Roseville, CA 95661
[protected]@chevyworld.com
[protected] Direct
[protected] FAX
-----Original Message-----
From: James, Greg [mailto:greg.[protected]@siemens.com]
Sent: Monday, December 06, 2010 6:58 AM
To: Rob Stein; [protected]@chevyworld.com; [protected]@chevyworld.com;
[protected]@chevyworld.com; [protected]@chevyworld.com; [protected]@inds.com;
[protected]@kcra.com
Cc: [protected]@yahoo.com; Taylor, Charles; Emley, Derek; Kistler,
Mike
Subject: RE: 2005 Corvette Warranty Claim
Rob, it is Mr. James,
How much more money needs to come out of my pocket? Once again, the
reason for purchasing the Warranty was to cover items such as this. I
also disagree the problem is intermittent. I hear it every day, your
mechanic and other individuals from your facility also acknowledged the
noise. It is extremely difficult to believe the noise would mysteriously
not be heard for the ONE day when the adjuster was present.
I should not have to spend anything further other than the $100
deductable. I agree about "there are guidelines of the service contract
which JLS sold me, signed, and is bound to as well. I am seriously
considering not allowing JLS to make another $.05 from me in which I
will take my car somewhere else for oil changes, and quite possibly to
"Corvette Care" of California to have a more "Professional" diagnosis
completed.
Let me know how you would to proceed.
GREG JAMES
-----Original Message-----
From: Rob Stein [mailto:[protected]@sullivanmanagement.net]
Sent: Monday, December 06, 2010 6:45 AM
To: James, Greg; [protected]@chevyworld.com; [protected]@chevyworld.com;
[protected]@chevyworld.com; [protected]@chevyworld.com; [protected]@inds.com;
[protected]@kcra.com
Cc: [protected]@yahoo.com; Taylor, Charles; Emley, Derek; Kistler,
Mike
Subject: RE: 2005 Corvette Warranty Claim
Good morning Mr. Allen,
Thank you for the updates. As stated to you last week, John L. Sullivan
Chevrolet is more than willing to do an engine tear down, at your
expense, per the terms of your binding warranty contract. If we find any
evidence what-so-ever of premature engine failure, Interstate National
Warranty will send out an inspector to verify the failure and the repair
may/or may not be approved as per the limitations of your coverage.
However, if no clear failure is found, you will be liable for the
teardown and reassembly costs of your engine. In our professional
opinion, because the noise is very minor and intermittent, it will be
very difficult to actually see and prove where the failure is.
No one at John L. Sullivan or Interstate National Dealer Services is
trying to deny any covered repairs. There are guidelines of the service
contract that you purchased and signed, these must be followed.
Let me know how you would like to proceed.
Thank you,
Rob Stein
Service Manager
John L. Sullivan Chevrolet
Saturn Authorized Service Provider
350 Automall Dr.
Roseville, CA 95661
[protected]@chevyworld.com
[protected] Direct
[protected] FAX
-----Original Message-----
From: James, Greg [mailto:greg.[protected]@siemens.com]
Sent: Monday, December 06, 2010 6:23 AM
To: [protected]@chevyworld.com; [protected]@chevyworld.com; [protected]@chevyworld.com;
[protected]@chevyworld.com; [protected]@inds.com; [protected]@kcra.com
Cc: [protected]@yahoo.com; Taylor, Charles; Emley, Derek; Kistler,
Mike
Subject: RE: 2005 Corvette Warranty Claim
"The Protection you need, the peace of mind you deserve." CIS
(Interstate National Dealer Services; 3rd party warranty company)
"We're committed to keeping you completely satisfied." John L. Sullivan
Attention; Kim Phillips, John Sullivan, Rob, Steve
On the morning of [protected], I left for work @ 5:00 AM in which I
observed/heard the same reported noise coming from the engine.
I will regularly keep everyone updated on the failing progression of the
engine.
The noise can be heard @ idle (500 RPM's) up through 1500/1600 rpms
(while driving) when cold. The noise can also be heard around 3200 to
3700 rpm's consistently (cold and/or hot) just before car shifts into
next gear. Also, let us not forget the looseness felt in rear gearbox
which was reported and confirmed by Jeff (Corvette specialist mechanic)
which was not addressed either.
I assure you, I feel no peace of mind, and I am NOT satisfied! I get
reminded every time I drive my car.
Kind Regards,
Greg James
-----Original Message-----
From: James, Greg
Sent: Saturday, December 04, 2010 10:55 AM
To: '[protected]@chevyworld.com'; '[protected]@chevyworld.com';
'[protected]@chevyworld.com'; '[protected]@chevyworld.com'
Cc: '[protected]@yahoo.com'
Subject: 2005 Corvette Warranty Claim
Good morning all,
When I picked my 2005 Corvette up from being evaluated on the evening of
[protected], it was verbally acknowledged there IS a "knocking"/looseness
noise coming from the engine. This is not acceptable. I did not purchase
a $4700 extended warranty, go into debt for $40, 000 to drive around in a
Corvette where the engine has mechanical issues which will only get
worse over time. I encourage you too pass this on to Kim (adjuster from
3rd party warranty company) as I will do some research in an effort to
get her and/or their Company's email address added to my distribution
list.
This is to reinforce and add to the documentation trail which I will
keep, monitor, and share with all of you.
On the morning of [protected], I left for work @ 7:30 AM in which I
observed/heard the same reported noise coming from the engine.
I will regularly keep everyone updated on the failing progression of the
engine. The reason for purchasing the extended warranty was supposed to
give me confidence and piece of mind that things such as this would be
honored/covered. I encourage this issue to be resolved/repaired/honored,
which is clearly covered under the warranty... ASAP.
Greg A. James
SD-160 ATM/Manufacturing Manager II
camshaft coverage
I purchased this warranty in good faith that it would cover all major repairs. So far it covered one large repair for my transmission. Currently I have had my car in the repair shop for over a month, because I am battling getting my car repair covered. The problem is because the part that caused the damage to the camshaft is not covered by my warranty. The camshaft is not covered as well. In my warranty contract it list the camshaft being one of the things that is covered by my warranty. This is a very large expense and repair to be done. I believe my warranty should pay for this. I don' t think it's right that they have little loop holes that you are unaware of at time of purchasing.
The complaint has been investigated and resolved to the customer’s satisfaction.
100,000 mile extended warranty
Contract was sold to me through a auto loan at AAA as a extended warranty contract and after I incurred problems with the engine, they rebutted the problem as being beyond their contract. I contacted the Attorney Generals at NYS and NC to complain and respectively they claim that this is a Vehicle Service contract. I have reread the contract and I am still amissed as to why my engine was not covered. The expense to replace the engine was almost $3000, a little below what they stated in the contract as expected cost for the average engine replacement. The car was recently in a total loss accident and I am experiencing problems with this company returning the balance on a 4 year contract that was only in service for 21 months. I sent 3 fax's to their stated fax #, a cancellation form, a insurance and police report of the accident and the total loss of the automobile.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hey Les,
I am alomst in same situation, My car got totalled during an accident in March 2010 and that was due to other party's mistake. I have real trouble to get the refund on my cancellation of extended warranty that I bought along with my vehicle from New England Auto at Marlborough, MA.
I have been calling them on DAILY basis to see whether if when are they going to send out my refund check to me, but seems no sign from their end.
They don't even reveal the person name or contact details to follow-up.
every time i send the docuements, they just don't get it and always complain that fax that was sent goes to server and no one knows whether where that fax is.
They don't give their email id to send those paper's via Scan copy.
Left almost 10 messages to call me back but no one has called me as of yet.
Please recommend a lawyer whom I can approach to recover that money.
Thanks,
Jinal Shah
failure to honor warranty
I have a warranty through Warranty Direct on my 2001 Audi A4. My car is using too much oil (2 quarts in 1000 miles based on Livermore Audi's oil consumption test). WarrantyDirect tells me that all internally lubricated parts are covered by my warranty. They required me to authorize tear-down of the engine on February 9. Livermore Audi has identified worn...
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Overview of Interstate National Dealer Services (INDS) complaint handling
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Interstate National Dealer Services (INDS) Contacts
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Interstate National Dealer Services (INDS) phone numbers+1 (800) 526-0929+1 (800) 526-0929Click up if you have successfully reached Interstate National Dealer Services (INDS) by calling +1 (800) 526-0929 phone number 0 0 users reported that they have successfully reached Interstate National Dealer Services (INDS) by calling +1 (800) 526-0929 phone number Click down if you have unsuccessfully reached Interstate National Dealer Services (INDS) by calling +1 (800) 526-0929 phone number 0 0 users reported that they have UNsuccessfully reached Interstate National Dealer Services (INDS) by calling +1 (800) 526-0929 phone number+1 (678) 894-3500+1 (678) 894-3500Click up if you have successfully reached Interstate National Dealer Services (INDS) by calling +1 (678) 894-3500 phone number 0 0 users reported that they have successfully reached Interstate National Dealer Services (INDS) by calling +1 (678) 894-3500 phone number Click down if you have unsuccessfully reached Interstate National Dealer Services (INDS) by calling +1 (678) 894-3500 phone number 0 0 users reported that they have UNsuccessfully reached Interstate National Dealer Services (INDS) by calling +1 (678) 894-3500 phone number
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Interstate National Dealer Services (INDS) emailsinfo@interstatenational.com100%Confidence score: 100%Support
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Interstate National Dealer Services (INDS) address6120 Powers Ferry Rd NW, Suite 200, Atlanta, Georgia, 30339, United States
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Interstate National Dealer Services (INDS) social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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