Inventory Source’s earns a 2.2-star rating from 7 reviews, showing that the majority of dropshipping businesses are somewhat dissatisfied with integration and automation services.
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Product feed
Feed does not work
I have to hire s company to redo the feed
Costing me 1000’s
Terrible support
Refuse to refund me
Cut my email off
Can not reach them by phone
Scam operation
Desired outcome: Want my money back
Scammers
They have unseen fees once you integrate the software with your selling platform. Not everthing is integrated completely and once you receive order you are getting charged extra from supplier.
They never refund your money or even talk to you, after you want your money back. That is a complete fraud.
They cannot completely integrate every platform they show in the system. They are asking to obtain many other login details from supplier and once you do that they are still unable to make the integration.. in the meanwhile you are losing a lot of money and time..
COMPLETE SCAM! DO NOT PURCHASE!
categories that are not in my catalog appear every time there is a sync.
For the past five days, everytime a sync is completed, the following categories appear on my website, even though they do not appear in my catalog:
Beauty & Fragrance (1 or 2 products)
Computers & Electronics (1 product)
Jewelry (all products)
The one thing in common with these categories is that at one time I chose to have them on my website. However, I removed the products in these categories to get my total product count under 50, 000.
At least three times someone in tech support has removed these unwanted categories from my website. However, after a sync these categories re-appear.
My domain is www.goodlyvaluesgivingstore.com. My email address is [protected]@goodlyvalues.com
My support PIN is 695044.
Since by the time this problem is fixed, your service will not have been working properly for a week, I want a refund of 1/4 of the $150 for my Full Automation Plan.
A more experienced tech support person was able to help me. I'm very happy with Inventory Source. I recommend Inventory Source for any e-commerce site wanting to use dropshipping. Inventory Source is NOT a scam as another complaint claimed.
Is Inventory Source Legit?
Inventory Source earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Inventory Source. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for inventorysource.com can be seen as a positive aspect for Inventory Source as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Inventory Source's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Inventorysource.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Inventorysource.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Inventory Source and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Inventorysource.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Inventory Source's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 28% of 0 complaints were resolved.
- Inventory Source protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- A website associated with Inventory Source has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
- We conducted a search on social media and found several negative reviews related to Inventory Source. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
dropshipping
I opened an account with inventory source April of 2019. They charge a monthly subscription fee of $50.00. I chose a supplier to do Dropshipping with my ebay store. (Frangence.net) I Uploaded 450 products to sell in my Ebay store BCM Global. After I paid the fee I started realized the photos that they provided did not match the product, or the description of the product. I called them immediately to see how they would remedy the situation. They said they would look into it and get back tome in a week to 2 weeks.in the meantime I have had orders placed in my Ebay store and can promised what my customers ordered because what they are expecting to get is not what I advertised for. I had to cancel several orders and therefore will loose my Top seller rating with EBAY which is my whole business, I want my $50 refunded and the money I paid to ebay for each listing $44.09. The only way I can get ahold of anyone is to schedule a phone call for the next day. There is no direct line. and since timing is crucial I am loosing business and my store is suspended.
inventory management app
I see the complaints about Inventory Source and I, as a newcomer to their service, can certainly feel the bite of their "We could care less about your or your business...give us your money...(silence)..."
There is virtually no support. The only reply I received told me they had been writing to my email...which is a newsroom and is watched diligently...but somehow I just didn't get the mail... (Blame the victim)...
I have been writing to these guys for a WEEK to try and get my account activated...NOTHING... total silence...
I'm losing money every day and they could absolutely care less... These guys are more criminal than "oops"... I feel like I've been set up and I'm pretty pissed about it... we're checking with our legal counsel... this, like Doba, looks like another scam...
Okay... Inventory Source is fine... Their email support form elicited no response. However, once I filed a review with BBB, ComplaintsBoard.com and Shopify, their management sprang to life!
From my experience it seems that the first line customer support needs some attention. According to Inventory Source they did write me, but I did not receive the emails... that could be a totally legitimate reason why the service did not get connected in the first place. Could be anybody's fault.
Inventory Source is, absolutely, committed to their customer support. Even the owner of the business responded!
As a person trying to operate a small business, customer support is absolutely crucial. I believe Inventory Source is aware of this and works diligently to meet the tough challenges posed by the public...
They did well with me... the system is super... the support...from management... is the best...
Jim Crabtree
fraud charges and company
Inventory Source claim that they a data source providers but they are nothing but a complete rip off. They deceive customers by false advertisement. They have very poor customer service in fact what I came to know through my friend in India, the company is running in India and their reps claim themselves to be an American. Although the shocking part is this Inventory Source just have 5 employees in which there are only 2 customer support reps, if this is the scenario why we people allow them to ruin our money and time. They are a complete scam and are unable to provide the services they advertise. They have a very bad attitude even though the service provided is pathetic. Lets decide to stop this scam companies and take responsibility to act maturely.
Bill Schmidt
The complaint has been investigated and resolved to the customer’s satisfaction.
It looks they use 12leaves.com premium and free Zen Cart themes illegal without any back link to them. I have now created a store with them and our developer contacted 12leaves support. It was discovered that 12leaves even do not know about that. Placed this info in another related ticket. Hope this will be solved and our stores will not suffer from this fact.
We are based in Jacksonville, FL. Our sales reps are all in Jacksonville, not India and are American (While our sales reps are all American as are most of our clients, we are proud to have clients who we help and support from all around the world and many members who use our service and are living in the US from very diverse backgrounds. We also have many members that we help and support from our great neighbor to the North...although we are not quiet sure why they remain there given how cold it gets in the winter...but to each their own.). Is it a "scam" to have a global call center? No. Do we have a global call center? No. Do we have people pretend to be American? No. Are all calls taken in the US? Yes. Do we have "bad attitudes"? No. Is our service "pathetic"? No, its awesome. "Lets decide to stop this scam companies and take responsibility to act maturely." We here at IS do agree with this statement. We try to help describe various online scamy programs, even with our free account access to our members, so we can help you avoid the traps that other resellers might have fallen for before they found our program. If you are reading this and still looking at IS and have questions about how we are different from others, just let us know through our support portal or get started with your free account to learn more.
not legitimate. they are scammers
Inventory Source claim that they a data source providers but they are nothing but a complete rip off. They deceive customers by false advertisement. They have very poor customer service. They are a complete scam and are unable to provide the services they advertise. They have a very bad attitude and will scam you out of your money. There is no customer...
Read full review of Inventory Source and 18 commentsInventory Source Reviews 0
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Overview of Inventory Source complaint handling
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Inventory Source Contacts
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Inventory Source phone numbers+1 (888) 351-3497+1 (888) 351-3497Click up if you have successfully reached Inventory Source by calling +1 (888) 351-3497 phone number 0 0 users reported that they have successfully reached Inventory Source by calling +1 (888) 351-3497 phone number Click down if you have unsuccessfully reached Inventory Source by calling +1 (888) 351-3497 phone number 0 0 users reported that they have UNsuccessfully reached Inventory Source by calling +1 (888) 351-3497 phone number
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Inventory Source emailssupport@inventorysource.com100%Confidence score: 100%Supportmelanie@inventorysource.com98%Confidence score: 98%sales@inventorysource.com98%Confidence score: 98%salespartners@inventorysource.com97%Confidence score: 97%solutions@inventorysource.com96%Confidence score: 96%marketingmedia@inventorysource.com95%Confidence score: 95%communication
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Inventory Source address120 Lemon St., Neptune Beach, Florida, 32266, United States
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Inventory Source social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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