OneTimeFax.com
Reviews and Complaints

It's a rip-off service. They send just bills, not faxes. Absolutely useless. Overpriced and not customer oriented. Each time they ask for more and more money until they steal everything you have. Plus, there are also hidden and additional feel you will never be warned about.
I even opened a dispute with Paypal to refund the money that was charged for nothing, for the service I have never used.
I regret I dealt with this company

I sent a fax, it did not go through but I knew I needed to pay. The site sends you to paypal before it sends the fax, so I know I paid. they tell me I didn't and I cannot find my paypal receipt. They are also including a fax from 4 years ago that did go through and, again, you have to pay before they fax. Anyway, I told them that I would pay the 4.50 (1.50 for one and 3.00 for the other). They said I knew the agreement and there is a 15$ x2 late fee ($30). I said I would not be late, I thought I paid. I pay my bills. He kept answering me in rude remarks like I am some young irresponsibie person! I was so upset. Paypal would not let me make a partial payment. I told him to send me a bill for 19.50 and I will pay it, 15 for late fee and the original amount. I felt that was fair since I could not find my receipt. He said the total bill was 36.00, what? No. I will pay you 19.50 but you need to adjust that bill in order for me to be able to pay it. He is still harassing me. I will never use that fax again, and NOW that I hear all of these complaints, I am certain I paid that bill and I am not going to pay it. Thank you everyone

I used the service. The service was not performed/or receipient did not receive. I attempted to contact PayPal which is the only service they accept and I quickly closed the clain. No charge backs or anything. I actually over paid.
I was simply inquiring with PayPal, how I could dispute and clearly PAyPal was not going to assist. I closed claim/document. Charges went through.

But just because I inquired through PayPal and to inquire how to make a request money back the owner said the same thing over and over again (as he has been for years - see the BBB site.

I was charge *****.00 for doing this?

You are not paying for a service, you the consumer are paying for checking the box of the Agreement. Is it the right of a consumer to inquire about dissafication of the service performed (or lack there of). In leui PayPal has shut down my account. No way to pay them *****.00. The fax was attempted in my local area 6 times and the fax number was not picking up the transmission signal. This is the only reason I used the service.. The document was mailed in hopes of working with another issue.
I am disabled, and family attempted to help with the fax to no avail.

Thanks... Use caution when attempting to use this site. I believe that small claims court would be used and a suponea for civil court does not make sense. And why does Matt have to use civil court as a tactic and not work with his clients?
I believe that any one using this site - DO NOT open an account. The mark up on a 1.50 charge is 500%+.

I am not sure a "cash store" does this legally.

The “One Time Fax” service is a scam. I have joined the growing list of complainants who tried to fax unsuccessfully. First, I tried to fax a document that did not go through. I paid for the fax. I then continued to get billing notices, which I responded to by saying that I had already paid and that the fax hadn't gone through anyway. The billing notices continued. Finally, in a weak moment, I paid a notice through pay pal. When I reviewed the charge, it was not for the fax fee, which was $3 or $6 (something like that) but instead was for $46. I emailed them and they said that was their "dispute fee." I continued to attempt to resolve it and they tell me they want to continue charging $40 per dispute. They then continue emailing me bills to which I reply that I am not paying and expect a refund of my "dispute fee" A series of unprofessional (and rude) emails follow and they still say I have a balance. They need to be put out of business.

This "one time fax" company needs to be shut down. The “One Time Fax” service aka onetimefax.com and “e Max Fax” dba eMaxFax.com both are absolute scams. I have joined the growing list of complainants who tried to fax unsuccessfully.

After the fax didn’t process I reinitiated the one time fax transmission. The one time fax still didn’t go through. I went to http://www.innoportexpress.com which processed my urgent fax immediately. I was subsequently billed by onetimefax.com for 2 fax transmissions.

When I contacted Matthew Bailey the apparent owner of onetimefax.com and EJOAT Enterprises, he responded very arrogantly and brashly that I shoud’ve read the terms. I responded, reminding him that good customer service ensures long term customers. He responded with a very negative email and that he ” didn’t want a customer like me”. I figured we were done. I still got another bill though.

After researching this one time fax scammer I found numerous complaints including an “F” rating by BBB.

Additional DBA Names:
BUSINESSSOLUTIONSOFTEXAS.COM
THEWEBSUPPORT.COM
theexpertwebmaster.com/
graphicsexcess.com/
theproplan.com

Matthew Bailey’s contact info is:
EJOAT Enterprises
Phone: [protected]
Phone: [protected]
Fax: [protected]

Additional DBA Names:
BUSINESSSOLUTIONSOFTEXAS.COM
THEWEBSUPPORT.COM
theexpertwebmaster.com/
graphicsexcess.com/
theproplan.com

Matthew Bailey’s contact info is:
EJOAT Enterprises
Phone: [protected]
Phone: [protected]
Fax: [protected]

BEWARE THAT MATT IS CHANGING HIS WEBSITE TO onetimefax.NET due to the numerous complaints. GREAT JOB COMPLAINERS, IT IS WORKING!

Scammers of many, charge you for $2 fax, then charge $60 to get away from them. They have been doing it for 2 years, time for class action lawsuit. They have F rating at BBB and many complaints at the Texas Attorney Generals Office. Matt Bailey [protected] has never been sued and has never successfully collected from anyone in court for these late fees. So don't give in to their "daily balance reminder" emails, that is just meant to frustrate you to pay them to make them go away. They don't have your credit card or any other info such as your SSN so don't worry, and the clauses in their Terms of Use are illegal (NOT drafted by legal counsel) as to these late fees and penalties. They will claim they are legal and try and lock you into admitting this in an email, but don't admit to it, it is merely another intimidation tactic if you don't know the law. It is clearly illegal and you will not have to pay them anything.SAVE OTHERS FROM ONETIMEFAX.COM's unlawful business practices.

Scammers of many, charge you for $2 fax, then charge $60 to get away from them. They have been doing it for 2 years, time for class action lawsuit. They have F rating at BBB and many complaints at the Texas Attorney Generals Office. Matt Bailey [protected] has never been sued and has never successfully collected from anyone in court for these late fees. So don't give in to their "daily balance reminder" emails, that is just meant to frustrate you to pay them to make them go away. They don't have your credit card or any other info such as your SSN so don't worry, and the clauses in their Terms of Use are illegal (NOT drafted by legal counsel) as to these late fees and penalties. They will claim they are legal and try and lock you into admitting this in an email, but don't admit to it, it is merely another intimidation tactic if you don't know the law. It is clearly illegal and you will not have to pay them anything.SAVE OTHERS FROM ONETIMEFAX.COM's unlawful business practices.

This "one time fax" company needs to be shut down. The “One Time Fax” service aka onetimefax.com and “e Max Fax” dba eMaxFax.com both are absolute scams. I have joined the growing list of complainants who tried to fax unsuccessfully.

After the fax didn’t process I reinitiated the one time fax transmission. The one time fax still didn’t go through. I went to http://www.innoportexpress.com which processed my urgent fax immediately. I was subsequently billed by onetimefax.com for 2 fax transmissions.

When I contacted Matthew Bailey the apparent owner of onetimefax.com and EJOAT Enterprises, he responded very arrogantly and brashly that I shoud’ve read the terms. I responded, reminding him that good customer service ensures long term customers. He responded with a very negative email and that he ” didn’t want a customer like me”. I figured we were done. I still got another bill though.

After researching this one time fax scammer I found numerous complaints including an “F” rating by BBB.

Additional DBA Names:
BUSINESSSOLUTIONSOFTEXAS.COM
THEWEBSUPPORT.COM
theexpertwebmaster.com/
graphicsexcess.com/
theproplan.com

Matthew Bailey’s contact info is:
EJOAT Enterprises
Phone: [protected]
Phone: [protected]
Fax: [protected]

HE SHOULD BE SHUT DOWN AND APPEAR ON NBS NIGHTLINE! PLEASE SPREAD THE WORD!

Oh, and his email is marginally funny: [protected]@SpammingisBad.com.
How ludicrous…